From the CEO - Community...
Transcript of From the CEO - Community...
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From the CEO
Invest in Operations Communication Board Development Marketing, Branding and Fundraising
The FIRST initiative the leadership team and I will be focusing on is “INVEST IN OPERATIONS”. This initiative came from the over whelming feedback received regarding difficulty in recruiting, hiring and retaining staff resulting in significant staff shortages in most of our programs. Staff shared with me there are several reasons for this, such as, low wages, management staff not having enough time to screen, interview and hire new staff fast enough (because they often are covering shifts), and lack of local human resource support, to onboard, train and consistently attend to employee needs. Although being short staffed is not unique to Community Catalysts of California as a nonprofit social service agency, I feel strongly there are ways we can IMPROVE how we structure, align and use our operational resources to have the most beneficial IMPACT on our staffing, management support and program quality, resulting in a stronger FOUNDATION which will allow us to grow successfully. The leadership team and I have already begun to work on this initiative so expect more communication on our progress in the coming month. If you have questions about the initiatives or feedback, please feel free reach out to me anytime as I would love to hear from you!
Wendy Forkas, CEO
Board of Directors Jim Jenkins Executive Chair James Wheeler Vice Chair David Kuhlman Secretary Roberta Raasveld Treasurer Carey Storm Director Melissah Walker Director Jarrod Hammes Director Zeyad Moussa Director
Newsletter Staff Contributors Jose G., Alice O., Ana N., Amanda B., JoAnn H. Editors Patricia A.
From the CEO Corporate Benefits 101 San Marcos Imperial Valley Fresno Ukiah Wellness Policy of the Month Social Media
July 2019
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Client Anniversaries 28 Years Nick A. | San Marcos
27 Years Russell T. | San Marcos
26 Years Carol F. | San Marcos
24 Years Charles T. | Imperial Valley
Mary M. | Imperial Valley
Eduardo B. | Imperial Valley
22 Years Pheuy P. | Fresno
21 Years Molly W. | Imperial Valley
16 Years Nathan H. | San Marcos
Joe L. | San Marcos
15 Years Lowella M. | Fresno
14 Years Miguel S. | Imperial Valley
Samer M. | Salinas
13 Years Talayeh E. | San Marcos
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Corporate By Patricia Addun What’s Going On?
The corporate office welcomes our new Quality Assurance Administrator, Kristina Gomez. We’re
glad to have you on the team! For other Corporate updates, we’d like to take this opportunity to
remind you about CCC’s awesome employee-based donation program called The Butterfly Club.
Did you know? In addition to empowering the clients daily
through direct service, employees and company friends alike
can increase their impact by becoming a Butterfly Club (BFC)
member! BFC is an avenue for donors to help fund items and
activities that tangibly benefit the clients. Financial aid has been
awarded to clients for a range of needs such as glasses,
specialized beds, hearing aids, rent, security deposits, car
repairs, medical supplies, work shoes, uniforms, adaptive
equipment, transportation fees, furniture and more. As of
December 2014, BFC has received over $200,000 in donations.
Your contribution, big or small, made this possible! For more
information about ways to get involved, visit this link or call
Patricia at 858-292-2020.
Are you enrolled in an Anthem Medical Plan with
CCC? If so, participating in the Wellness Component
can help you save on out-of-pocket costs. The 2nd
Wellness Interval will end on August 31st 2019. If you
earn 50 points by that deadline you will earn the
Wellness Component, allowing you to earn $0
copays on primary care physician/specialist office
visits and a $0 prescription deductible starting Sep 1st
for the remainder of the Plan year.
Visit www.differencecard.com for additional
information or contact The Difference Card at
888.343.2110
Better Benefits!
Southern California
San Marcos By Teri Geston What’s Going On?
During the July SL team meeting, Regional Manager Teri and SL Case Manager Durry had the
pleasure of presenting House Manager Kathy Hartland with her 10 years of service awards along
with recognizing her and Employee of the 2nd quarter. We are all very proud and happy to have
someone as dedicated as Kathy as an employee of CCC.
This is Chef Sergio at your service. Sergio enjoys
cooking and has improved his skills through the
Independent Living Program. Among other recipes, he
can cook fish, waffles and some crockpot recipes with
minimal assistance.
Client Anniversaries Continued from pg. 2 12 Years Christopher V. | San Marcos
Juanita G. | Merced
11 Years Yesenia C. | Salinas
Deborah B. | Imperial Valley
Debora M. | Imperial Valley
10 Years Victoria M. | Imperial Valley
Jennifer L. | Merced
9 Years James C. | Santa Clara
8 Years Joshua B. | Imperial Valley
Gregory B. | Visalia
7 Years Edward A. | Stockton
6 Years Derek D. | Visalia
Colin M. | Santa Clara
Jaqueline L. | Imperial Valley
Mayra Z. | San Marcos
5 Years David F. | San Marcos
Michael F. | Visalia
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Supported Living Program: Life
of Liberty (LOL) awarded
Wayne H. King of the
Oceanside Parade held on July
8th in Oceanside, California.
Advisory: Month: September 27th A Day at the Beach, Oceanside
Imper ia l Va l ley By Ana Norris What’s Going On?
While our Day Program was out in the community at our local Public Library, the Reach Air Medical
Helicopter and its crew visited them on July 11th for their Thursday Summer Reading Program
presentation. They talked about their air ambulance services and at the end those in attendance
were able to go outside and view their helicopter. Our staff and clients were able to take a picture
the crew as well! (from left to right: clients: Barush V., Christopher H., Maritza A., Nelly O., Adrian
R., Yvonne G., Ernest C., Alex E. – Staff: Maria Garcia & Cecilia De Lucas)
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Client Anniversaries Continued from pg. 3 4 Years Michelle S. | Santa Clara
Filiberto V. | Imperial Valley
Marcy W. | Imperial Valley
Randy R. | Salinas
Maggie N. | Santa Clara
Angela C. | Santa Clara
Ramon V. | Imperial Valley
3 Years Veronica J. | Imperial Valley
Stephanie H. | Stockton
Central Valley Fresno By Amanda Brewer What’s Going On? Fresno is loving these hot summer days! To beat the
heat, the CAC had a BBQ at the Splash Park here in
Fresno. The consumers and their children had a blast!
The Fresno Office would also like to congratulate
Brianna Walker, who was named Employee of the Month
at our July staff meeting. She was awarded EOM
because of her flexibility with scheduling, her willingness
to work in new homes, and her great communication
skills with management. She presents herself
professionally and has built healthy relationships with all
her clients over the years. Thank you for your dedication,
Brianna. Keep up the great work!
Employee Anniversaries 17 Years Luz Velarde | Imperial Valley
16 Years Sandra Gayles | Stockton
14 Years Diana Ragan | Ukiah
12 Years Ronald Clayton | San Marcos
11 Years Teddy Agbayani | Stockton
Stacy Meyer | San Marcos
10 Years Eula Wilburn | San Marcos
9 Years Sara Cervantes | Imperial Valley
7 Years Jacob Carter | Merced
Christopher Solis | Fresno
6 Years Daynique Candler | Fresno
Tanya Sierra | Visalia
5 Years Brandi Cross | Visalia
Keyshay Thomas | Fresno
4 Years Mark Callen | VCS
Laurie Mastromarino | VCS
Redwood Coast Ukiah By JoAnn Holliday What’s Going On? So many birthdays in July! We'd like to wish clients Richard, Rafael and Diana a very happy
birthday. Richard went to Santa Rosa with friends to a state-of-the-art movie theater to see
Spiderman. Diana had a huge party with lots of friends, a beautiful cake and catered lunch.
Staff birthdays included Darlene, Lizabeth, Sharon, Katie and JoAnn. Happy Birthday Everyone!
Cindy had the opportunity to try a restaurant near her new apartment. Be Bops is a '50's themed
burger joint that is popular with people who like milkshakes. As you can see from the picture,
Cindy was pretty happy with hers.
Stay cool and prepare for Public Service Power Shutoffs!
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Employee Anniversaries 3 Years Keila Saldierna | Visalia
Gabriella Astudillo | Fresno
Edward Castro | Fresno
Geraldine Hood | Visalia
Isabel Lopez | Fresno
Debbie Padilla | Stockton
Rene Rios | VCS
Janell Sanders | VCS
Linda Sullivan | VCS
Brandy Valdez | Imperial Valley
Kiele Yeager | Fresno
2 Years Oluyinka Makinde | Fresno
Harvey Soza | Merced
Ray Graham Jr. | Fresno
1 Year Eustace Bibby | VCS
Rosalinda Coronel | Salinas
Jose Gutierrez | Corporate
Mindy Hoofard | Merced
Esmeralda Lemus | Fresno
Ivan Rios | San Marcos
RESOURCES FOR CATALYSTS – EMOTIONAL RESILIENCY This material is from the Magellan Health Newsletter
If you’re a parent, one of your most important roles is to help your family members build
the inner resources they’ll need to face life’s inevitable adversities. If you’re not already
doing it, you can actively teach youngsters how to manage their emotions during tough
times such as problems with peers, significant stress, trauma and even tragedy.
Everyone can build their own resilience throughout life.
• Show children the value of maintaining mutually supportive connections with others and
showing empathy for others’ challenges.
• Remind them of how they’ve gotten through difficult times in the past. Point out and build on
prior successes.
• Promote a positive, forward-facing outlook by explaining how even though a current situation
seems bleak, the future will be brighter.
• Help them understand the unavoidability of change during all life stages.
Mind Your Mental Health Resilience skills can be learned; they’re not necessarily innate. You can help
your children adapt to stressors by encouraging a positive, flexible attitude.
Plus, make sure they get adequate sleep, a well-balanced diet and plenty of
exercise.
• Children have a surprising ability to problem solve independently when given the chance.
This tip sheet reviews the common characteristics of children who have enhanced their
inner strength.
• Tap into these ideas for teaching children how to process complex situations and
emerge intact—to be resilient.
• While some peers can provide support and healthy examples to emulate, your children can
also pick up risky behaviors from others. This tip sheet provides advice for parents who want
to help their kids better handle unhealthy types of peer pressure.
Policy of the Month: Transporting Clients By Administration 9.1 TRANSPORTING CLIENTS
Occasionally, in the course of providing services to a client, Community Catalysts of California
(CCC) staff may be required to transport a client. Staff shall follow all applicable laws in regard to
seat belts, safe driving, and height and weight requirements for front seat passengers.
At no time should any client be required to get into a car, van, or bus when the client is
displaying unsafe and inappropriate behavior (i.e., spitting, hitting, kicking, pinching, etc.). When
a client is not ready for safe transport, placing him/her in a vehicle poses a danger to the client,
other passengers, and the driver.
If a client is not ready for safe transport, staff shall:
1. Inform the driver that the client is not ready for safe transport.
2. Allow the client time and space to calm down.
3. Notify the appropriate emergency on-call and/or supervisor regarding the situation.
4. Not transport the client until the client has been calm for at least 20 minutes and appropriate
authorization from a supervisor has been received.
If a client acts out while in transport, staff shall pull the vehicle over at the nearest safe place to
allow the client time to calm down.
If a client is not able to calm down, staff shall call the appropriate emergency on-call or access
appropriate community resources (i.e., police, sheriff, etc.) for assistance.
For more information regarding Workplace Professionalism please refer to Section 7 of the Administrative Policies & Procedures. For the Code of Ethics, please refer to Section 11.
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July 2019