From Real to Ideal: Envisioning and Moving Toward Your Best Culture [Culture Summit 2017]
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Transcript of From Real to Ideal: Envisioning and Moving Toward Your Best Culture [Culture Summit 2017]
DROP IN + CONNECT
• NAME TAG
• SOMETHING WEIRD THAT MAKES YOU HAPPY
• EXPECTATIONS OF THIS PLAYSHOP
Capture your expectations. Now…set them free!
CULTURE IS A JOURNEY
IF THE PATH BEFORE YOU IS CLEAR, YOU’RE PROBABLY
ON SOMEONE ELSE’S
— JOSEPH CAMPBELL —
Science of Happiness
Psychologist: Sigmund Freud
what’s wrong with us?
Positive Psychology
What’s right with us?
10 orgs 2,000 teams
142,000 employees
Successful Org Happy Employees
2x more impact
Do happy employees cause organizational success or vice versa?
Source: Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations
• Employee Retention • Customer Satisfaction • Financial Performance
Happiness as a Business Model
Happiness makes sense
Scientific Sense Research shows happiness leads to success (not the
other way around)
Business Sense Happy Employees = Happy Customers = Successful Company (+ Meaningful Lives)
Human Sense Happiness is a universal goal, and we are all on
our individual paths
Science of Happiness
today
Martin Seligman Fredrickson & Losada Shawn Achor
15 years of research and hundreds of studies
Positive Psychology
1998
*Zappos’ growth in gross merchandise sales
The DH Model: Values & Behaviors
CORE VALUES =
Well-defined & inspiring
BEHAVIORS =
Aligned actions Lived day-to-day
The DH Model: Science of Happiness
Happiness Habits:
Positivity Gratitude Altruism Mindfulness Flow
Happiness Levers:
Progress Control
Connectedness
Progress is a feeling of moving forward.
Progress
Boost Others: Give regular feedback
Boost Yourself: Breaking down large goals into small, manageable steps
Control
Boost Others: Trust people to make their own decisions
Boost Yourself: Focus on what you can control, not what you can’t
Control is a feeling of choice in what you do.
Connectedness
Boost Others: Ask people questions and show them you care about the answers
Boost Yourself: Join groups of people who share similar values
Connectedness is feeling an authentic closeness with the people around you.
The DH Model: Higher Purpose
HIGHER PURPOSE =
Meaning Evolutionary Noble Cause
“Being part of something
bigger than ourselves”
The Stengel 50 Outperform the Market
An investment in the Stengel 50 would have been 400% more profitable than
an investment in the S&P 500
Higher purpose leads to higher profit
The DH Model - WHO
ME =
Personal Accountability _______________
WE
= Team Alignment &
Organizational Wholeness _______________
COMMUNITY
= Client / Customer Focused
“Change happens everywhere & to everything naturally.
Imagine what organizations
could be when they're not designed as machines but treated
as living, growing ecosystems.“
— Frederic LaLoux, Reinventing Organizations
Current & Ideal CultureWhat animal represents you in everyday life?
What are your strengths and learning edges? What characteristics do you embody?
What animal qualities would you like to adopt? How will those qualities help you at work?
Current & Ideal Culture What animal represents you in everyday life?
What are your strengths and learning edges? What characteristics do you embody?
Think about your work culture, the good, the bad, and the ugly. Imagine it was a habitat, what would it be and why?
Current & Ideal CultureThink about your work environments strengths and learning edges, what qualities of the habitat are also like your culture?
Culture as a Habitat
Share… • Your current work culture as a habitat • What are the qualities of that habitat?
Current & Ideal Culture
What’s next?
What needs to shift at your organization?
What needs to shift in
your leadership?