From: Processing Department - Official TIPS Alcohol ... · The TIPS for On Premise program is also...
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To: TIPS Trainer From: Processing Department RE: TIPS Session Results This PDF document contains forms and additional TIPS information you can use for planning or during your next training session. The results from your recent session will be sent though the mail to your preferred session delivery address. (See Note below.) Additional materials will include (1) the TIPS Session Roster, (2) TIPS Certification Card(s), (3) TIPS Retake Examination sheet(s), if applicable, and (4) a blank Session Register for your next session, if applicable. 1. The TIPS Session Roster is a list of the participants in your session, their contact information, and whether or not they passed the certification exam. TIPS Session Rosters are also available through your TIPS Training Portal at www.gettips.com . 2. TIPS Certification Card(s) are produced for each session participant who passed the exam. You are responsible for getting these cards to your participants in a timely manner. 3. A TIPS Retake Examination answer sheet(s) is sent for any individual who failed the session exam and is eligible to retake it. (TIPS participants are entitled to only one retake.) Within 6 months of the original session, the participant must attend another session and use the Retake Examination answer sheet(s) to record his or her exam answers. The completed Retake Examination answer sheet(s) must be sent back to TIPS. 4. A blank Session Register is provided for use at your next training session. General instructions for completing the Session Register are printed on the back of the form. This PDF document contains a sample completed form. Note: To confirm or change your session delivery and/or notification email address, login to your TIPS Training Portal at www.gettips.com and expand the Trainer menu on the left. Click Class Processing Preferences and review or change your preferences for each curriculum you train. If you have any questions, feel free to contact us via email at [email protected] . Rev. 11/2018
Transcript of From: Processing Department - Official TIPS Alcohol ... · The TIPS for On Premise program is also...
To: TIPS Trainer From: Processing Department RE: TIPS Session Results
This PDF document contains forms and additional TIPS information you can use for planning or during your next training session. The results from your recent session will be sent though the mail to your preferred session delivery address. (See Note below.) Additional materials will include (1) the TIPS Session Roster, (2) TIPS Certification Card(s), (3) TIPS Retake Examination sheet(s), if applicable, and (4) a blank Session Register for your next session, if applicable.
1. The TIPS Session Roster is a list of the participants in your session, their contact information, and whether
or not they passed the certification exam. TIPS Session Rosters are also available through your TIPS Training Portal at www.gettips.com.
2. TIPS Certification Card(s) are produced for each session participant who passed the exam. You are responsible for getting these cards to your participants in a timely manner.
3. A TIPS Retake Examination answer sheet(s) is sent for any individual who failed the session exam and is eligible to retake it. (TIPS participants are entitled to only one retake.) Within 6 months of the original session, the participant must attend another session and use the Retake Examination answer sheet(s) to record his or her exam answers. The completed Retake Examination answer sheet(s) must be sent back to TIPS.
4. A blank Session Register is provided for use at your next training session. General instructions for completing the Session Register are printed on the back of the form. This PDF document contains a sample completed form.
Note: To confirm or change your session delivery and/or notification email address, login to your TIPS Training Portal at www.gettips.com and expand the Trainer menu on the left. Click Class Processing Preferences and review or change your preferences for each curriculum you train. If you have any questions, feel free to contact us via email at [email protected].
Rev. 11/2018
Session Sign‐In Sheet
Date:___________________________ Trainer: _____________________________ Program: ______________________
Name (Please Print) Employer/School/Org. Position Signature
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Contact at Establishment Main Phone Number
Company/Establishment Name
Management Company
Address Room/Suite
City State Country Zip Code
Contact at Establishment Main Phone Number
Rev. 11/13
Please Print Clearly and Legibly.
If you train a class with participants from more than one location, you need to complete the information on this form for each location represented in the class. Use this side for businesses and commercial establishments. Use the reverse side for universities and related organizations. You may photocopy this form as needed.
Multiple Site Information Form - Commercial Sites
School (Department) National Headquarters Organization National Organization Chapter (Affiliate School)
Name of Institution/Organization
Department/Affiliate School (N/A for National Headquarters Offices)
Address Room/Suite
City State Country Zip Code
Location Contact Main Phone Number
School (Department) National Headquarters Organization National Organization Chapter (Affiliate School)
Name of Institution/Organization
Department/Affiliate School (N/A for National Headquarters Offices)
Address Room/Suite
City State Country Zip Code
Location Contact Main Phone Number
School (Department) National Headquarters Organization National Organization Chapter (Affiliate School)
Name of Institution/Organization
Department/Affiliate School (N/A for National Headquarters Offices)
Address Room/Suite
City State Country Zip Code
Location Contact Main Phone Number
Please Print Clearly and Legibly.
Multiple Site Information Form - University SitesIf you train a class with participants from more than one location, you need to complete the information on this form for each location represented in the class. Use the reverse side for businesses and commercial establishments. Use this side for universities and related organizations. You may photocopy this form as needed.
Health Communications, Inc. | www.gettips.com
1501 Wilson Blvd. Suite 500 Arlington VA 22209-2414 | Ph 800-GET-TIPS | Fax 703-524-1487
TRAINER POLICIES
1. With the exception of certain regulated states, there is no minimum class size requirement. The maximum class size is 35. Special exemptions are possible if pre-approved by Health Communications, Inc. (HCI).
2. With the exception of certain regulated states, the program length is recommended, not required. Page 3 of the Trainer Guide contains the recommended times for all TIPS programs.
3. All TIPS programs must be taught using coordinated materials. (The version numbers for the Trainer Guide, Participant Manual, and DVD must match.)
4. A trainer may offer special oral examinations if the reading or language capabilities of a participant are limited. The TIPS for On Premise program is also available in a Spanish-language version.
5. TIPS exams must be administered in a closed-book environment. Trainers may not provide test answers to session participants. HCI completes all scoring of TIPS exams.
6. Trainers must collect all exam questions after the exam has been administered. Participants may not keep copies of the exam questions.
7. Each participant must receive and keep his or her own TIPS manual. The TIPS materials (printed and audiovisual) are fully protected by copyright. No part of them may be reproduced in any way without written permission of HCI.
8. Participants retaking the TIPS program must bring to the class their own TIPS manual and Retake Examination Forms. The retake class must be completed within 6 months of the original session.
9. Each participant Certification Test form has a unique lithocode. If a trainer submits copies of test forms for processing that possess the same lithocode, the trainer will be required to pay a $25 per test form fee before the tests will be processed.
10. If a participant does not receive his certification card, he must notify HCI within 90 days of the session in order to find out if he is entitled to a replacement card free of charge. After that 90-day period, the participant will incur a fee to obtain a replacement card, regardless of the circumstances.
11. It is the trainer’s responsibility to maintain his or her certification annually. To recertify, trainers may attend another Train-the-Trainer workshop, or, if they qualify, they may complete a mail-in or online recertification exam. To qualify for recertification by exam, trainers must have trained or co-trained at least one session during the certification year. HCI will not process any session if the trainer’s certification was already expired when the session was conducted.
12. HCI will not be responsible for the loss of materials resulting from a trainer’s failure to provide a current address and telephone numbers. Trainers can update their contact information and mailing address by logging into their Training Portals and completing the Processing Preferences form.
13. HCI maintains the right to suspend or revoke the certification of a trainer who does not comply with either TIPS training policies and procedures or jurisdictional regulations. Certification is invalid for any participants who attend a class taught by a trainer with an expired certification or a certification that has been suspended or revoked.
14. Trainers should be aware that some states regulate server training and may have laws and/or regulations that will supersede these policies. It is the trainer’s responsibility to contact HCI to obtain and comply with any applicable regulations before conducting a session in a new state.
15. Once a trainer has trained at least 5 participants he or she is eligible to join the TIPS Trainer Referral Program. For more information or to join the program, contact your Account Manager at 800-438-8477 or register online at www.gettips.com.
16. Co-trainers cannot be added to a session AFTER a session has been processed. Rev. 6/16
Specify the type of program that was or will be taught in the session.
The date and time of the session is important to many jurisdictions. Failure to record this may cause a delay in processing the session.
Refer to the back of the form for details about Rush Service.
Specify the number of expected participants.
If you pre-registered this session online, enter the assigned number here. Otherwise, leave this blank.
Enter the 2-letter abbreviation of the jurisdiction whose laws will be covered in the session.
Enter the trainer’s identification and permit information here.
If the session was taught with a co-trainer, provide his or her trainer number along with any applicable state permit information.
Was everyone in the session from one establishment? If so, enter that information here. If not, use a Multiple Site Information Form. Do not enter your trainer information here.
The session trainer(s) must sign here. We cannot process the session unless the Session Register is signed.
Enter the address of the company/organization receiving the training.
Enter the main telephone number of the company/organization receiving the training. Do not enter your trainer information here.
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DE Mark Reflex® forms by NCS Pearson EW-157894A-10:654321 Copyright © 2018 by Health Communications, Inc. - All rights reserved.- Printed in U.S.A.
Please fill-in answer circles completely. There is only one correct answer.
Signature:
Trainer Number
Use instructions on back for completing form.
Country
• Erase cleanly any marks you wish to change.• Do not make any stray marks on this form.
In-Class TrainerSatellite NetworkSelf-Taught
Training Method
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PLEASE DO NOT WRITE IN THIS AREA
[SERIAL]
By signing this form participants release Health Communications, Inc. and itsemployees from all liability for and damages resulting from illegal trainerconduct, trainer performance and deviations from the approved curriculum.
TEST
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• Use No. 2 pencil, blue or black ink.• Darken the circle completely.
Marking Instructions RightWrong
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Do not photocopy, fold, staple, hole-punch or damage this scan form or it may not be processed.
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Organization Department
Julia Smith
SSN and BIRTHDATE:
Some states require both of these.
TELEPHONES:
We need these in case we need to contact you about your certification.
TEST ID:
Be sure to fill-in the ID from the test questions, so that the test may be scored correctly.
LANGUAGE:
If the test was not in English, follow the directions on the test questions. Otherwise, leave this blank.
rev 07/18
RESTRICTED USE: The boxes in this section may only be used as directed by the Trainer. Otherwise, leave blank.
The Global Leader in Alcohol Server & Seller Training
Finding TIPS Participant Exams TIPS participant exams are updated frequently. Therefore, we have made the exams available to you online. To get the exam you need for your training session: 1. Log in to your TIPS Training Portal at www.gettips.com by entering your email address and password.
NOTE: If you have not previously registered, click Register to create an account. If you forgot your password, you can request that the information be emailed to you from the login screen, or you can contact your Account Manager at 800-438-8477.
2. Click the menu header Trainer Libraries to expand the menu. 3. Select Participant Exams. 4. Scroll through the list of participant exams or search by name to find the one you need. 5. Click the exam name to download a PDF copy of the exam.
NOTE: There are several pages of participant exams, including multiple program versions and jurisdiction-specific versions where applicable. Be sure to read the description of the exam before selecting and downloading it, to make sure you download the correct exam for your session.
Using TIPS Participant Exams Make sure to use the latest version of the participant exam for the program you train and check to see that the version number of the exam you downloaded is compatible with the version number on the Trainer Guide and Participant Manual you are using for the class. You can find the version number in the upper right corner of the exam and on the lower left corner of the back covers of the training materials. As long as the first digit of the version number is the same, the materials are compatible. (Example: 2.01 and 2.04 are compatible, but 2.01 and 3.01 are not.)
Before they begin the exam, have your participants fill in the correct Test ID of the exam on the Certification Test Form.
Make as many copies of the exam as you will need for your session. Be sure that participants understand that they need to record all of their answers on the Certification Test Forms that they remove from the backs of their manuals, not on the exam questions sheets.
Sometimes minor changes are made to certain exam questions based on trainer feedback without a new version of the exam being released. When necessary, completely new versions of the exam questions are released, so be sure to periodically review the participant exams in the TIPS Training Portal for all the TIPS programs that you train.
Rev 05/18
www.gettips.comMain 1-800-438-8477
Fax 1-800-937-8477TIPS Product Order FormThank you for your interest in our products. Please complete this form and fax it back to us at 1-800-937-8477 or mail it to:
Health Communications, Inc.1501 Wilson Blvd., Suite 500Arlington, VA 22209-2414(Call first to obtain fees and sales tax amounts.)
You may also order online at www.gettips.com.
This document does not constitute a purchase order. Please attach a purchase order from your organization before submitting this order to HCI.
Your Selections:Be sure to choose the appropriate program for all training materials. Programs include:
On Premise (English, Spanish, or French) Off Premise Concessions Gaming University Workplace (manuals only) Seniors
Participant Manuals (lots of 10, prices vary): Program Quantity_____________________ ____________________________ ____________________________ ____________________________ ____________________________ _______
Trainer Kit (Video and Trainer Supplement/Guide): $99.95Program DVD USB Quantity_____________________ ____ ____ ____________________________ ____ ____ _______
Trainer Supplement/Guide only: $35.00Program Quantity_____________________ ____________________________ _______
eTIPS Passport: $40.00(On Premise, Off Premise, Gaming, Concessions, Gaming)Program Quantity_____________________ ____________________________ _______
Additional Materials QuantityIndependent Trainer Brochures: $0.35 each ________TIPS Business Cards: $85.00 ________TIPS Job-Aid Posters: $10.00 per set ________Incident Report Log Book: $30.00 ________ID Checking Guides: $23.95 ________
Long Sleeve TIPS Polo Shirts: $25.00Size (M, L, XL, XXL) Color (Black/White) Quantity__________________ ____________ _________________________ ____________ _______
Short Sleeve TIPS Polo Shirts: $25.00Size (M, L, XL, XXL) Color (Black/White) Quantity__________________ ____________ _________________________ ____________ _______
To place your order via mail or fax, please first call 1-800-438-8477 for
current shipping and sales tax information and to obtain an accurate total for your order.
Shipping Information:Name: __________________________________________Company: _______________________________________Address: ________________________________________ _______________________________________________ _______________________________________________City/State/Zip: ___________________________________Phone No.: ______________________________________Email: __________________________________________
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Payment Options:q COD ($13.50 additional fee)q Purchase order attachedq Check payable to:
Health Communications, Inc.Federal Tax ID# 52-1333105
q Credit CardType: q Visa q MasterCard q Amex q DiscoverCard No.: _______________________________________Expiration Date:________________ Security Code: _____Signature: _______________________________________
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Billing Information:Name: __________________________________________Trainer No.: _____________________________________Company: _______________________________________Address: ________________________________________ _______________________________________________ _______________________________________________City/State/Zip: ___________________________________
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Rev 06/18
www.gettips.comMain 800-438-8477Fax 800-937-8477
Certification Manager Services Order FormThank you for your interest in Certification Manager services. Please complete this form and fax it back to us at 800-937-8477 ext. 342 or email it to [email protected]. You may also order online at www.gettips.com.
Payment Options:q Check payable to:
Health Communications, Inc.Federal Tax ID# 52-1333105
q Credit CardType: q Visa q MasterCard q American ExpressName on card: ���������������������������������Card No.: �������������������������������������Expiration Date:������������Security Code: ��������Signature: �������������������������������������
v Billing Information:Name: �����������������������������������������Trainer No.: ������������������������������������Company: ��������������������������������������Address: ��������������������������������������� ���������������������������������������������� ����������������������������������������������City: ������������������������������������������State/Zip: ��������������������������������������
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CM for eLearning: $69.99 (per user/per year)Manage all of the TIPS online training activity and eTIPS Pre-Paid Passports associated with your account. It gives you access for one year.
CM Tools: $99.99 (per user/per year)Manage all of the TIPS training activity at your establishment. Use the detailed demographic information to maintain compliance with insurer and regulatory requirements. TIPS trainers can also access their sessions’ evaluation results. It gives you access for one year.
CM Tools Plus: $249.99 (per user/per year)Manage all of the TIPS training at multi-site organizations. Review and schedule training in real-time across the enterprise; access expanded reporting options; view, share and archive training documents; access permit and violation data; receive enhanced customer service and much more. It gives you access for one year.
Rev 07/18
Services Selection: Cost: # of Users: Total:q CM for eLearning $69.99 ������������� �����������������������
q CM Tools $99.99 ������������� �����������������������
q CM Tools Plus $249.99 ������������� �����������������������
q Authenticated Participant List $30.00 ������������� �����������������������
q Authenticated Participant List RUSH $50.00 ������������� �����������������������
q eBevLaw $349.99 ������������� �����������������������
q CM State Level $499.99 ������������� �����������������������
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Authenticated Participant List: $30 (one time list)An official document representing the individuals who have been trained in TIPS at a specific establishment or organization, based on information supplied by those individuals and course instructors at the time they were trained. An authenticated participant list can be presented as a legal document for use in court proceedings or hearings. Ready within 24 hours.
Authenticated Participant List Rush: $50 (one time list)Same as described above, but ready within 2-4 hours.
eBevLaw: $349.99 (per user/per year)Access an exhaustive, frequently updated database of jurisdiction-specific laws and regulations that govern the sale, consumption, promotion and liability of alcohol beverages. Generate reports and automatically receive notifications and updates. This service can be added to an existing subscription. It gives you access for one year.
CM State Level: $499.99 (per user/per year)Access TIPS training information within a specific jurisdiction. Regulators can monitor the activities of licensees, including organizational and human resources activities, training activities, licensing, permits, and violations issued against licenses. It gives you access for one year.
TIPS Customer Support Contacts
800-438-8477
www.gettips.com
Your TIPS Account Managers Name Position Appropriate Questions Exte
nsion
Lindsey Finch
Account Manager
Sales & Support issues for the following regions:
Alabama, Alaska, Arizona, Colorado, Connecticut, Idaho, Montana, New Jersey, New York, Ohio, Oregon, Texas, Washington, Africa, Asia, and the Middle East
396
Kerstin Kapture
Account Manager
Sales & Support issues for the following regions:
California, Georgia, Illinois, Louisiana, Minnesota Mississippi, Missouri, Nevada, New Hampshire, New Mexico, Oklahoma, Rhode Island,
Tennessee, West Virginia, and Wisconsin
398
Nick Newcott
Account Manager
Sales & Support issues for the following regions:
Delaware, District of Columbia, Indiana, Iowa, Kansas, Kentucky, Nebraska, Maryland, Michigan, North Carolina, North Dakota, South Carolina, South Dakota, Pennsylvania, Virginia, Wyoming, and Europe
314
Laundra Craig
Account Manager/
Sales Administrator
Workshop Scheduling and Sales & Support
issues in the following regions: Arkansas, Florida, Hawaii, Maine, Massachusetts, Utah, Vermont, Canada, and Latin America and the Caribbean
336
Other Key Staff Members
Name Position Appropriate Questions Extension Email
Nathaly Aguilar Marketing Assistant Certification Manager, Training Portal 342 [email protected]
Nicole Blossé Government Relations
Manager State Laws and Regulations 390 [email protected]
Adam Chafetz President/CEO Unresolved Issues 325 [email protected]
Trevor Estelle Vice President, Sales &
Marketing
Sales, Workshops, Marketing & Corporate
Clients 357 [email protected]
Tech Support Tech Support Web Site Problems, Technical/Computer
Requests, eTIPS Technical Issues 600 [email protected]
Larry Moore Master Trainer Program Content; Training Techniques 814-360-9602 [email protected]
Hanan Phelps Accountant Accounts Receivable 339 [email protected]
Beth Sabik Executive Assistant Sales and Marketing Support 399 [email protected]
Rev. 08/2020
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com1501 Wilson Blvd. Suite 500 Arlington VA 22209
Accessing and Using Your TIPS Training Portal
1. How do I access my TIPS Training Portal?� Go to http://www.gettips.com� Click the Login button in the upper right
corner. � Enter your email address and password.� Click Sign in.
2. Training Activity Summary andActivity Summary When you log in to your TIPS Training Portal you will see your Training Activity Summary and Personal Activity Summary in the middle of the screen. This area gives you a quick summary of your training activity and allows you to quickly access exams, messages, and documents.
3. The left side Menu has categories of different functions that allow you to track and manage your training activity. To download Trainer Workshop Materials:click the menu header Trainer Libraries and then Trainer Workshop Materials
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com 500 Arlington VA 22209- 2414 | Ph 800- GET- TIPS | Fax 703
Accessing and Using Your TIPS Training Portal
TIPS Training Portal? http://www.gettips.com.
button in the upper right
Enter your email address and password.
and Personal
When you log in to your TIPS Training Portal you will see your Training Activity
Activity Summary in the middle of the screen. This area gives you a quick summary of your training activity and allows you to quickly access exams, messages, and documents.
has categories of different functions that allow you to track and manage your training activity.
To download Trainer Workshop Materials: Trainer Libraries
Trainer Workshop Materials.
TIPS | Fax 703- 524- 1487
Accessing and Using Your TIPS Training Portal
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com1501 Wilson Blvd. Suite 500 Arlington VA 22209
4. Trainers To look up your Trainer Records and Trainer Number: � Click My Trainer Records. � View your information including
Personal Information, Address Information, Contact Information, Certification History, and Training Statistics.
5. Participation History a. To look up sessions you have
co-trained: � Click Search for a Completed
Session. � Enter search criteria. � Click Look Up Session(s)
bottom of the page. � Find the session and click the
session number. � To get a copy of your roster, select
Participant Session Rosterdropdown menu.
� Choose a format and then click Print.
b. To look up a participant:
� Click Search for any Participant� Enter the last name and last 4 digits
of the social security number and click Look Up this Individual
6. Manage Participant Training To register a session: � Click Register a Classroom Session� Supply the appropriate information, and
if you are a referral trainer and would like to invite the public to attend your session, select "Click here to make this a public session."
� Click the Click to Save button.
Note the assigned Session ID# because you will have to enter it on your Session Register form.
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com Wilson Blvd. Suite 500 Arlington VA 22209- 2414 | Ph 800- GET- TIPS | Fax 703
Records and
. View your information including Personal Information, Address Information, Contact Information, Certification History, and Training
To look up sessions you have trained or
Search for a Completed
Look Up Session(s) at the
Find the session and click the
To get a copy of your roster, select Participant Session Roster in the
Choose a format and then click
Search for any Participant. Enter the last name and last 4 digits of the social security number and
Look Up this Individual.
Register a Classroom Session. Supply the appropriate information, and if you are a referral trainer and would like to invite the public to attend your
Click here to make
button.
Note the assigned Session ID# because you will have to enter it on your Session Register form.
TIPS | Fax 703- 524- 1487
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com1501 Wilson Blvd. Suite 500 Arlington VA 22209
7. Place Training Orders To order training materials: � Click Place Training Orders� Click Order Training Materials and
Other Items. � Choose the item(s) you want to order.
Participant manuals come in of 10. If you want 10 manuals, enter 1 for the quantity. If you want 20 manuals, enter 2 for the quantity.
� Click continue order at the bottom� Enter your payment information.
8. Trainer Libraries a. To download Trainer Workshop
Materials: � Click Trainer Workshop Materials
b. To download participant exam
questions: � Click Participant Exams� Click the tab for the TIPS program
you train. � Find the exam that you need
(standard, state and/or For the standard TIPS exam you will need version _________.
� Click the name of the exam and then download or print using the settings on your computer.
c. To download State Supplements:
� Click Regulatory Supplements� Find the document you need and
click the name. � Download or print using the settings
on your computer.
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com 500 Arlington VA 22209- 2414 | Ph 800- GET- TIPS | Fax 703
Place Training Orders. Order Training Materials and
Choose the item(s) you want to order. Participant manuals come in packets
If you want 10 manuals, enter 1 for the quantity. If you want 20 manuals,
at the bottom Enter your payment information.
To download Trainer Workshop
Trainer Workshop Materials.
To download participant exam
Participant Exams. Click the tab for the TIPS program
Find the exam that you need (standard, state and/or language). For the standard TIPS exam you will need version _________. Click the name of the exam and then download or print using the settings
To download State Supplements: Regulatory Supplements.
Find the document you need and
Download or print using the settings
TIPS | Fax 703- 524- 1487
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com1501 Wilson Blvd. Suite 500 Arlington VA 22209
9. Other Information To download State Laws & Regulations:� Click Laws and Regulations Database� Find the jurisdiction you need from the
menu on the left. � Click the state or jurisdiction you need. � At the top of the page, click the
dropdown menu that says Select a Report and then choose Jurisdiction Laws & Regs Summary.
� Choose the format you want and then download or print using the settings on your computer.
10. Other Services To update your contact information:� Click Update your contact information or
password � Update your contact information and
then click the Save button.
My Account Manager: ____________________________Email: __________________________________Phone: 800 438-8477 ext. ________
The Global Leader in Alcohol Server & Seller Training
Health Communications, Inc. | www.gettips.com Wilson Blvd. Suite 500 Arlington VA 22209- 2414 | Ph 800- GET- TIPS | Fax 703
To download State Laws & Regulations: Laws and Regulations Database.
Find the jurisdiction you need from the
Click the state or jurisdiction you need. At the top of the page, click the
Select a and then choose Jurisdiction
Choose the format you want and then download or print using the settings on
To update your contact information: Click Update your contact information or
Update your contact information and
____________________________ __________________________________
________
TIPS | Fax 703- 524- 1487
The Global Leader in Alcohol Server & Seller Training
Exam Vouchers
Trainers must purchase an Exam Voucher* for each participant who will take the Certification Exam online. An Exam
Voucher can be linked to a specific Registered Session (“Assigned”), linked to a trainer and not a specific Registered
Session (“Shelved”), or is not linked to either a trainer or a Registered Session (“Open”).
Register a Session
The first step in purchasing Assigned Vouchers is to complete the online form to register a session.
1. Sign in to the TIPS Training Portal at www.gettips.com.
2. Click the menu header Manage Participant Training on the left to expand the menu.
3. Click Manage Exam Vouchers to access mCertification Manager.
4. Click the gray bar for Registered Sessions to expand the menu.
5. Click the button Register New Session.
6. Complete the form, and then click the Register Session button at the bottom of the screen.
7. Go back to the Training screen and open the session details in the list of Registered Sessions.
8. Click the gray bar for the session (Session #, Date, Time) that you want to access, and then click the Order
Vouchers Button.
Order Vouchers
Trainers can order vouchers without having previously registered a session. In addition to Assigned Vouchers, we also
offer Shelved and Open Vouchers.
Shelved Vouchers are vouchers that are linked to a trainer, but not a Registered Session. This is comparable to
ordering many TIPS Participant Manuals and putting them on a shelf until needed. Shelved Vouchers can be
assigned to a specific session later, whereby they become Assigned Vouchers. This type of voucher is the simplest
to purchase.
Open Vouchers are vouchers that are not linked to a trainer or to a Registered Session. This type of voucher is
more for organizational, high volume use. If an organization wants to purchase vouchers to be used by more than
one trainer, then Open Vouchers offer that flexibility.
Access Vouchers
After your order is processed, allow 5-10 minutes for the Exam Vouchers to be generated and delivered to your email
inbox. Note that each voucher will be a single file. Each voucher is different and can be given only to a single participant.
Importantly, Exam Vouchers can also be accessed and emailed to participants using the Training section of your
mCertification Manager portal.
The Global Leader in Alcohol Server & Seller Training
1501 Wilson Blvd. Suite 500 Arlington, VA 22209 800-GET-TIPS www.gettips.com
Manage Vouchers
You can manage your Exam Vouchers in the Training section of mCertification Manager.
You can View the Exam Voucher. The “View Voucher” button displays the voucher in another window where it
can be printed or downloaded.
You can Email an Exam Voucher to a participant. This sends the voucher in an attached file.
You can Shelve the Exam Voucher. This unlinks it from the Registered Session and marks it as “Shelved”. When
you shelve an Exam Voucher, the voucher may no longer be used by the participant who it was linked to, but can
be assigned to another Registered Session or participant. If you had previously emailed it to a participant who
didn’t use it, it will no longer work for that participant, and that participant will be notified.
You can also manage your Shelved Vouchers in the Training section of mCertification Manager. After clicking the
Training icon, select the header “Shelved Vouchers” to assign the voucher to a specific Registered Session or participant.
Conduct TIPS Training Session and Distribute Exam Vouchers
After you conduct your TIPS Training Session and it is time for participants to take the Certification Exam, it is important
to follow the procedures below in the Training section of mCertification Manager:
1. After the session has been held and you have identified all the participants, send each participant an Exam
Voucher using the Email function. Waiting until the end of the session assures that someone doesn't try to take the
exam before the session has been held. It also assures that you distribute vouchers only to participants who need
them.
2. Review your session in the Training screen's Registered Session section. You must shelve any unneeded vouchers
in order for your session to be processed in a timely manner.
Participants Complete the Certification Exam
1. Direct your training participants to the online exam at: https://www.gettips.com/exams.shtml. Or, in the
Classroom Training section of www.gettips.com, they can click the Redeem Exam Vouchers button. The exam
can be taken on a mobile device, tablet, laptop or desktop computer.
2. Participants redeem the vouchers by entering the key codes under Use a Session Exam Voucher.
3. Participants complete an online registration form that collects the same information that they would have entered
on a paper exam form. This information is needed to create a certification record when the exam is passed, as well
as a record that the participant took the class and other information needed by some state regulators.
4. Then, participants access the Certification Exam. After the participants have answered all the questions, they are
invited to click the Submit Exam button.
5. If the participant passes the exam, a certificate of completion is prepared, which can be downloaded or printed.
6. In the portal, participants can go to the Certifications section to see their TIPS Certification Card as well as a
summary of the exam questions answered incorrectly.
* Some jurisdictions do NOT permit online exams including MD and PA. Trainers in these jurisdictions may not be able to
purchase Exam Vouchers depending on the course they are training.
