From Ignorance to World Class Use for Day 2
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Transcript of From Ignorance to World Class Use for Day 2
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 1/19
A Cutting Edge Consult Program
For
Hirdaramani Industries Ltd.
Leadership Development for
Supervisors
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 2/19
fu;ek isg cd;Hka;r ;,hg
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 3/19
wkd.;h i|yd l<ukdlrKh
;dCIKh Technology
iyNd.S;ajh Collaboration
l=i,;d Skills
fjkia ùï Change
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 4/19
wm fjkia ùug W;aiy lrk úg uq,skau wmj fkdi,ld
yßkjd " B,.g wmj wj{djg ,la lrkjd ' Bg miqj mßNj
lrkjd " thska miqj wmj hg;a lsÍug W;aidy lrkjd'
wjidkfha§ wmj ms<s.ekSug ,la fjkjd ' th wmg
ch.ekSug we;s m%Odk;u NdOlhhs
ta' à' wdßhr;ak'
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 5/19
Change
HUMAN TECHNOLOGY
SLOW FAST
7/30/2019 From Ignorance to World Class Use for Day 2
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7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 7/19
wfma wkd.;h
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kdhl;ajh $ oelau
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mqoa.,sl wjYH;d
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 8/19
jHjidhsl jd;djrKh
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ñksia iïm;
;dCIKhHqyh
jHjidhsl fjkiajSu
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 9/19
fjkiaùug m%;sfrdaOh (Resistance to Change)
wdh;ksl (Organizational) fkd.e,fmk jHqyh
fkdmeysÈ,s wruqK
ÿ¾j, ikaksfõokh
yeisÍï (Behavioral)
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;;ajhg wNsfhda.
fkdyels njg we;s ìh
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iu.dñlhkaf.a n,mEï
n,h fkd,eîu
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 10/19
m%;sfrdaO ye.Sï m%ldY
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fïl yß lror jevla
fïl yß f,dl= fjkila
wms ;du ,Eia;s keye
wfma ixialD;sh yß keye
fïj lrkak ldgo fõ,dj ;sfhkafka @
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 11/19
Group
NeedsIndividual
needs
System
Needs
Integrated System Needs
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 12/19
Individual Needs
Recognition
Financial rewards
Status
Clarity of
responsibility
Removal of barriersUnderstanding own
role
Personal initiative
Self-esteem
Future
Promotion
Understanding
responsibilities of others
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 13/19
System Needs
• Recognition
• Commitment
• Efficiency
• Effectiveness
•
Performance standards• Work ethics
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 14/19
Group Needs
• Clarity of roles
• Collective support
• Responsibilities and accountabilities
• Decision making ability
•
Practices and procedures• Agreed performance standards
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 15/19
Benefits of Resistance to Change
May cause a review of proposed change.
May identify other problems.
Provides for better communications.Encourage employees/employers to openlytalk about change.
provides for emotional release.Provided information on informal groupsand leadership.
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 16/19
Handling Resistance to Change
Openness
Discussion
Talk about issuesListen to concerns
Sharing of values
Trust
RespectHonesty
Cooperation
Established collective solutions
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 17/19
Agenda for Implementing Change
Clear strategic goal.Support at the top.
Involvement of all levels in organization.
Careful planning and managing.Build on existing systems if possible.
Change should deal with problems people recognize.
Pace of change.
System of rewards.
Role modeling.
Provide training and support systems.
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 18/19
Key activities for successful implementation of change
Managing the
change process
Communicate
well
Work at gainingcommitment
Turn perception of
threat into
opportunity
Provide help to
face up to change
Ensure early
involvement
Avoid over
organizing
7/30/2019 From Ignorance to World Class Use for Day 2
http://slidepdf.com/reader/full/from-ignorance-to-world-class-use-for-day-2 19/19
Unless
attitudes and behaviourschange
nothing changes
We
must become the changewe expect in the world.
Mahatma Gandhi