From ideas to business: how to sustain a start-up company · From ideas to business: how to sustain...

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From ideas to business: how to sustain a start-up company Silvia Rita Sedita [email protected]

Transcript of From ideas to business: how to sustain a start-up company · From ideas to business: how to sustain...

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From ideas to business: how to sustain a start-up company

Silvia Rita Sedita [email protected]

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Opportunity recognition

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Liability of neweness (Stinchombe, 1965)

1) new organizations operate

inefficiently as long as

people do not learn their

roles, and

2) organizational routines have

not been developed;

3) “new organizations must rely

heavily on social ties among

strangers” (p. 149), and the

consequent lack of

confidence translates into an

additional source of

organizational inefficiencies;

4) the construction of a stable

portfolio of customers takes

some time, during which

customer-producer ties are

still very fragile.

Start-up: Failure or success?

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Ecologies

«pull models»

• Industrial districts

• Clusters

• Corporate spin-off

• Academic spin-off

Industrial policies

«push models»

• Business innovation centres (BIC)

• Science parks (PST)

• Business accelerators

• Traditional business incubators

New ecologies

«hybrid models»

• Networked incubators

• Virtual incubators

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• IDs

• Clusters

• Spin-off

Ecologies

Pull models

• Science parks

• Traditional incubators

Policies

Push models

• Networked incubators

• Crowdfunding

• Crowdsourcing

New ecologies

Hibrid models

Rimedi?

[email protected]

«Natural incubators» Towards the governance

of ecologies

Business incubators

as proto-IDs/cluster?

Geographical proximity Cognitive proximity

How to sustain entrepreneurship?

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The business incubator

• Start-up companies located in a business incubator have – a higher survival rate (Ferguson and Olofsson, 2004; Sherman, 1999)

– Higher sales growth (Löfsten and Lindelöf, 2001, 2002; Colombo and Delmastro, 2002)

– Better innovation performance (Tamásy, 2007)

• if compared to similar start-up companies not located in a business incubator.

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Incubators: yesterday, today…& tomorrow

[email protected]

• Business innovation centres (BIC)

• Science parks (PST)

• Business accelerators

• Traditional business incubators

• Networked business incubators

• Virtual business incubators

No-profit incubator For-profit incubator

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Start-up fai da te?

[email protected]

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From to

time

needs

Year 0 Year 1 Year 2 Year 3

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Service category Services Sources of

competitive

advantage

Competitors

Physical infrastructure Office space,

desk, PC,

telephone

amenities

Favourable

rent/lease terms,

volume discount,

shared use

Municipalities,

science parks,

real-

estate/landlords

Office support PC & equipment

support,

secretary & mail,

security

IT support &

lease, reception

services, safety &

protection

Science parks,

real estate

operators

Access to

capital

Internal Direct

investment

Own incubation

fund, milestone

instalments,

road-shows

Venture

capitalists,

business angels,

crowdfunding

platforms

External Access to VCs,

business angels

and investors

Process

support

Internal Coaching,

mentoring,

consulting &

legal advice

Access to

technical experts,

start-up training,

business

planning, strong

involvement/co

mmitment of the

management

team in the

entrepreneurial

initiatives

Law &

accountancy

firms,

consultants,

business angels

External

Networking Internal Formal and

informal

relationships

with key

employees

“Rolodex”,

internal

matchmaking,

travel support

HR firms,

networking

organizations,

virtual social

network (i.e.

Facebook and

Linkedin), VCs

and business

angels, clusters

and industrial

districts

External Formal and

informal

relationships

with customers,

suppliers,

partners

Source: Adapted from von Zedtwitz and Grimaldi (2006).

The networked BI

Physical infrastructure & Office support

Access to capital and Process support

Networking

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inter-organizational formal linkages

interpersonal cooperative interactions

Networks in a networked BI

Source: Grandinetti and Sedita 2014

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…The web, the future?

• Media – Wired Italian Valley.

– CheFuturo! by Riccardo Luna.

– Wikli. by Marco Magnocavallo.

– Innov’azione. Rivista trimestrale edita da Emil Abirascid.

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• On line communities/off line events – Italian startup scene. + 18000 members on FB. Community of

Italian startupper founded by Stefano Bernardi. – Indigeni digitali. + 14000 members on FB. Community founded

by Fabio Lalli. Organizza anche eventi per gli amanti della cultura digitale e dell’innovazione in Italia.

– Startup business, founded by Emil Abirascid. Startupbusiness is a hub for the Italian tech ecosystem with a focus on the European and Mediterranean innovation scenes. It consists of a business-networking platform, a platform of services, an editorial area that includes Startupbusiness News, and the Startupbusiness Review newsletter.

– Girl Geek Dinners, founded by Sarah Lamb, organizes events and training initiatives for technology lover girls

…The web, the future?

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E-crowds

• Crowdfunding…and beyond

– Kickstarter. Born in 2009, is the largest platform

– Starteed. Founded by Carlo Bedino in 2011. Crowdfunding , crowdsourcing and co-creation platform. Once the idea finds support, the platform offers a social e-commerce service.

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[email protected]

H-Farm is a Venture Incubator which operates

on the Web, Digital and New Media, promoting

the development of startups based on

innovative business models.

http://www.youtube.com/watch?v=6UYFoc2PH8o

http://www.youtube.com/watch?v=sLvnAdI2Wdc

http://www.youtube.com/watch?v=CCQeJRR79MQ

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How does it work?

Riccardo Donadon (CEO)

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H-Farm Portfolio

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Methodology • We gathered primary data from multiple respondent groups (incubator

managers, tenant managers and employees, experts) and secondary data from various sources, including websites (of incubator, tenants, business partners, clients and suppliers), social networks (Linkedin, Facebook, Twitter), internal incubator documents, and incubator and tenants’ brochures.

• Primary data collection was conducted in the period May–September 2012 through face-to-face in-depth interviews (one hour long on average) with key actors operating in H-Farm. In addition, a survey was conducted over a sample of 11 companies incubated in H-Farm.

– Firm questionnaire: addressed to founders, collecting information on the inter-organizational network (face-to-face interviews).

– Individual questionnaire: addressed to all members of the firm, collecting information on the interpersonal network (paper self-administered form).

– 11 firm questionnaires and 45 individual questionnaires were collected

• Data were elaborated through descriptive statistics and social network analysis

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Interpersonal relationships

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Interpersonal relationships

Type of cooperative interaction Communication means Frequency

a.v. % a.v. % a.v. %

Between co-workers 187 63.61 F2F 214 72.79 More times a

week

233 79.25

With H-Farm staff 48 16.33 Skype 42 14.29 More times a

month

49 16.67

With external

consultants

32 10.88 E-mail 18 6.12 More times a

year

9 3.06

Among H-Farmers 27 9.18 Phone 13 4.42 Seldom 3 1.02

Social

network

7 2.38

Total 294 100.00 Total 294 100.00 Total 294 100.00

Source: Grandinetti and Sedita 2014

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Interpersonal relationships

[email protected] Source: Grandinetti and Sedita 2014

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Inter-organizational relationships

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Inter-organizational relationships

[email protected]

Type of contact #Ties External Internal

a.v. % a.v. % a.v. %

Service provider 21 28.00 13 61.90 8 38.10

Client 15 20.00 15 100.00 0 0.00

Business partner 12 16.00 6 50.00 6 50.00

Technology supplier 11 14.67 9 81.82 2 18.18

Investors 11 14.67 4 36.36 7 63.64

Intermediate goods supplier 5 6.67 2 40.00 3 60.00

Total 75 100.00 49 65.33 26 34.67

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Inter-organizational relationships

Legenda:

Nodes Red nodes = H-Farmers Blue nodes = external organizations Ties Pink lines = business partners Green lines = investors Grey lines = clients Blue lines = technology supplier Red lines = intermediate goods suppliers Black lines = service providers Source: Grandinetti and Sedita 2014

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Information sources

Information sources Sum of scores Variation

Product

development

Marketing

H-Farm Staff 46 46 =

H-Farmers 36 27 -

Workshops/seminars in H-Farm 32 33 +

Investors 31 37 +

On-line communities 28 35 +

External firms 27 27 =

Freelance/external consulting 25 28 +

Workshop/seminars out of H-Farm 22 29 +

Universities/research centres 22 20 -

Source: Grandinetti and Sedita 2014

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So what? • A NBI offers an extensive network of business relationships that start-ups

can use to make their fledging process faster and more efficient (Hansen et al., 2000).

• There are important relationships not only with external stakeholders but also within the incubator, whether as inter- organizational relationships or social ties (Bøllingtoft and Ulhøi, 2005).

• The role of the team that manages the incubator is twofold.

– On the one hand, it works as an enabler and facilitator of relationships for start-ups, offering them the possibility of leveraging on the reputation of the incubator, which helps to legitimate their activities and so mitigates the liability of newness (Baum et al., 2000).

– On the other hand, it also develops intense interactions with start-ups, conveying relevant information and knowledge (Scillitoe and Chakrabarti, 2010).

• The results demonstrate that it is the co-presence of interpersonal and inter-organizational interactions that makes the incubator a vital environment and qualifies it as a specific type of entrepreneurial ecosystem (Staber, 2012)

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References

• Grandinetti R., Sedita S.R. (2014) Relationships at work in a networked incubator. The case of H-Farm. Paper presented at the 30th EGOS Colloquium, Rotterdam, July 3–5, 2014.

• Stinchcombe, A.L. 1965. Social structure and organizations, in: March, J.C. (Ed.), Handbook of Organizations. Rand McNally, Chicago, pp. 142–193.

• Von Zedtwitz, M., Grimaldi, R. 2006. Are service profiles incubator-specific? Results from an empirical investigation in Italy. Journal of Technology Transfer, 31 (4), 459–468.