From “e-learning” to “e-knowledge”: Only a way to save budget?
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From “e-learning” to “e-knowledge”: Only a way to save budget?
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José De Juan SaboyaHead of Training and Knowledge Management
Evolving Corporate Universities ForumLondon, 11th February 2011
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Gas Natural Fenosa: Leading Global Player…
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Gas&Electricity leader operator in Spain
Attractive position in Latam, with high growth potential
Leading LNG position in the Atlantic Basin with a unique infrastructure platform
4.500 Mill EUR EBITDA; 20.000 employees
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…with over 20 million clients in 20 countries
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Gas Natural Fenosa Corporate University
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54.000 participants, with 800.000 training hours
82% of staff has done any training activity in 2010
48 hours per employee and investment 485eur/employee
Average satisfaction has been of 8.4 / 10, and the perception of managers of a 8.5 / 10
50% of the training has been provided by internal experts
3 courses per person in 2010
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“Puente Nuevo” Campus
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Language Center
5 hectares
150 rooms
6 auditoriums
22 classrooms and meeting rooms
Sports Facilities
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“e-knowledge” is based in web 2.0
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The term Web 2.0 was created in 2004 to refer to a second generation in the Web history of community-based users and a special range of services, like social networks, blogs, wikis, that foster collaboration and smooth exchange of information between users.
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What is e-knowledge based on?
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• The standard training offer is completed with the one generated by the users. The information created, published and shared by individuals raises new services and content and the confidence in the content increases.
User generatedcontent
• Versus closed environments and individual IT to share information in any format.Share
• Using new technologies to make Corporate University training offer available for all employees of the group.
New Technologies
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Static knowledge Dynamic Knowledge
SCORM courses and MS Office documents
New formats: video, audio, wikis, blogs, forums, etc.
Centrally developed or purchased content
Decentralized knowledge and generated by users
and experts.
Hours as units of measurement
Minutes as units of measurement
Web 2.0 and Education
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e-learning e-knowledge
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e- learning
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Virtual Campus
1.0
Corporate University
Users
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Virtual Campus
2.0
Internal Experts
Corporate University
Users
e-knowledge
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Thank you very much