FYP-Research ON EMOTIONAL INTELLIGENCE IN MANAGERIAL DECISION MAKING
From business intelligence to decision making
26
From Business Intelligence to Decision Making 24/11/2014 Andrea Masiero Senior Pre-Sales Consultant BOARD International BI Symposium, Bussum
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In a global economy, traditional competitive factors are losing their importance: it is the decision-making processes that move the needle. Winning companies are those that make the best decisions and implement them in the shortest timeframes, by aligning strategy with operations and providing relevant and timely information to every organizational level. Attendees to the conference will learn: • How new Business Analytics solutions can blur the boundaries between BI and CPM, supporting end-to-end decision making processes and streamlining integration of operational and financial perspective across the organization • Why it’s time to move beyond pure data visualization and analysis, to make the difference into decision-making processes • What is the added value of Predictive Analytics when made easily accessible to business users and integrated in a unified analysis, simulation and planning environment
Transcript of From business intelligence to decision making
From Business Intelligence
to Decision Making
24/11/2014
Andrea Masiero
Senior Pre-Sales Consultant
BOARD International
BI Symposium, Bussum
2500+ customers
100+ partners
+30% growth in 2013
9th year in a row of two-digit growth
International
Software Vendor
Headquartered
in Switzerland
Founded in 1994
Exclusively
focused on
BOARD
BOARD International
at a Glance
Dashboarding
Profitability
modeling &
optimization
Analysis &
simulation
Data exploration
Strategy
management
Reporting
Financial
Consolidation
BOARD is a
software product
that unifies
Business
Intelligence,
Analytics
and Performance
Management
in a single
integrated
environment
Budgeting,
planning and
forecasting
Cross Industries
Coverage
From
Business Intelligence
to Decision Making
7 Better decisions. Better business.
1989………. Once upon a time
Decision Support Systems
were called for the first time
«Business Intelligence» systems
«…an umbrella term to describe "concepts and methods to
improve business decision making by using fact-based
support systems.“»
(Howard Dresner)
8 Better decisions. Better business.
24 years later………….
Source: Gartner CIOs Survey 2013
Decision Making
is still an open issue topic ?
Information
gathering
Analysis and
diagnosis
Development of
alternatives
Analysis and
selection of
alternatives
Implementation
of chosen
alternative
Performance
Monitoring
Traditional BI
Data Mining
MOLAP (business
modeling, What-if
analysis)
Planning and
Controlling Application
1980 - 2000
2000 - 2013
Data Exploration
Predictive Analytics
Prescriptive Analytics
Performance
Management Suites
Reporting
Predictive Analytics Profitability
Analysis
Data Mining
Dashboard
Traditional
BI
MOLAP
Performance
Management
Suites
Planning and
Controlling
Application
Data
Exploration
Scorecards
Prescriptive
Analytics
High Performances Technology
Agile business modeling (toolkit)
Workflow - Collaboration
Unified Metadata / Data Federation
Self Service
Analysis Easy Analytics Simulation
What-if Planning and
Controlling
Reporting
Dashboarding
Scorecards
Vendor’s fantasy?
14 Better decisions. Better business.
Gartner vision: Business Analytics
Gartner start introducing the concept of Business Analytics as a
convergence of:
• Business Intelligence
• Performance Management
• Analytics
Gartner's Business Analytics Framework
20 September 2011 G00219420
Analyst(s): Neil Chandler | Bill Hostmann | Nigel Rayner | Gareth Herschel
“No vendor today can provide all the needed technologies, applications
and services, despite megavendors' continued expansion through
acquisitions”
Large Vendors: Stack strategy 1994 2000 2003 2007 2014
ACQUISITION
INTERNAL DEVELOPMENT
ADAYTUM
TM1 APPLIX COGNOS
CLARITY SYSTEMS
SPSS
NETEZZA
COGNOS INSIGHT
Planning
MOLAP and Planning Enterprice Business Intelligence
Performance Management
Analytics
Vertical database
Data Exploration
SRC
CRYSTAL DECISION BUSINESS OBJECT
OUTLOOKSOFT
KXEN
HANA
Planning
Reporting Enterprice Business Intelligence
Performance Management
Analytics
In-memory database
SYBASE
Vertical database
VISUAL INTELLIGENCE / LUMIRA
Data Exploration
PLANNING
BUSINESS INTELLIGENCE
SIMULATION
DATA FEDERATION
HYBRID IN-MEMORY
DATA EXPLORATION
EASY ANALYTICS
Effective Decision Making
17 Better decisions. Better business.
Effective Decision Making
Integration of
technically
Different levels of details of the information
ERP and Legacy systems’ interfaces with actuals and
data entry platforms
Shared workflows
Data consistency and interoperability
Rational & Logical
Targeted & Tailored
Consistent & Complete
Interactive & Flexible
functionally
Operational aspects with BI & CPM & Analytics
Tactical & Strategic considerations
Actuals & Planning and forecasting figures
interdependencies
Different offices \ business departments processes and
workflows
18 Better decisions. Better business.
Corporate Planning Sample
replace «silos» XLS based process with centralized and «workflown» Application
highlight measure planning interdependencies
report and dashboard
heads of Departments
heads of Business Unit
Board of Directors +100
+100
WW Company, Dubai HQuartered
Properties Investment, Building, Hospitality, Luxury Shopping Centers
5* Hospitality Division
19 Better decisions. Better business.
Application Flows
REPORTING
DASHBOARD
Business SCENARIOs
HR Planning
FINANCE BUDGET
HISTORICAL DATA ACTUALS
Labour Cost Other Variable
Costs Overhead Cost Revenue
Room Revenue
F&B Revenue
Other Revenue
Sales Cost
FORECAST
(…)
20 Better decisions. Better business.
Example
21 Better decisions. Better business.
Operations Sample
link Operations with Strategic and Tactical Planning plus local Market Policies
improve data quality and data consistency
improve auditing and responsability flows
Country managers
Heads of Business Unit +300
+150
WW Company, Switzerland HQuartered
Hardware Manufactures
Operations Division
22 Better decisions. Better business.
Application Flows
REPORTING
DASHBOARD
BONUSES
PROFITABILITY FORECAST
ACTUALS... ACTUALS...
TACTICAL Discounts NET PRICE ADjs
Default Local
Policies
Quantity Street Price VAT
GM
CHANNELs..
GPM
NEW FORECAST ITEM
23 Better decisions. Better business.
Example
24 Better decisions. Better business.
Predictive Analytics
Easy to use and to configure and to understand
Automatic creation of the statistical model
Half automated – Half configurable
Integrated with
Impacting on Business Processes
Strictly related to aims \ objectives \ utilization context
Data Scientist Advanced (& smart) business user
All-in-One
Analytics
Business Intelligence
Data Discovery
Performance Mgmt
Toolkit
Visual Modeling
Build and Run
No Code
Self-Service
Drag&Drop Analysis
Personal Environment
Integrated Search
In-Memory
Flexibility
Scalability
Performance
Effective Decision
Making
Time to
Solution
ROI
TCO +
Visit us at booth n. 2
www.board.com
