From 100 card walls to none and back again
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From 100 card walls to none and back again Lessons learned implementing ABW alongside Agile at Bankwest Ed Cortis Head of Solution Delivery @3vi13d @Bankwest
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21-Oct-2014 -
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Lessons learned implementing Activity Based Working alongside Agile at Bankwest
Transcript of From 100 card walls to none and back again
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From 100 card walls to none and back againLessons learned implementing ABW alongside Agile at Bankwest
Ed CortisHead of Solution Delivery@3vi13d @Bankwest
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Lied 90 -> 16Agile 2010Aug 12 New Building ABWShare Journey / Insourced / Own Core Banking
EdHead Solution DeliveryREINVENTTechniques Agile, Lean, DevOps, Continuous D, Flow, Value etcLonely PlanetDinosaurs
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A third of your desks are empty!
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Ask Who?Desk Occupancy 5 Days 5 Times25% CEOs in 24 MonthsPilot 12 Months
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What is Activity Based WorkingChallengesBenefitsWhat Can Agile Steal From ABW
Agenda
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What is Activity Based Working?
No permanently assigned desksPlenty of tailor-made spacesPaperlessWell supported by technology
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THIS IS ONE SLIDE ONLYBetter Use of Space
1.) Hot Desk - No Offices - Work from Home - Clean Desk
2.) 1-2-1 Thinking Private - Team
3.) Enabler / Returns Space
4.) Roadwarrior Standardised Wireless Dual Screens Follow Me
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Collaborative spaces
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Collaboration Spaces
NOT BOOKABLE -> I.E CAN PEOPLE JUST JUMP IN THESE AS & WHEN THEY NEED THEM
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Private spaces
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Private Space
Youve heard of arm-chairs these are ear-chairs. But thats OK because if I want to have a private conversation I can jump into one of the four saunas on each floor sound-isolated 2-3 person photo/meeting rooms. Or I could book a meeting room
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Standardised Workstations
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This is a slightly deceptive photograph this was taken on our caf floor across on the left is a collaboration space known as Lady Gaga it has a hot pink table and black/iridescent walls. To the right is another large collaboration space a plastic-grass covered Ned Kelly
this isnt a standard desk this is actually quite a private one (remember the gradual increase in privacy as we move away from the central area)
On this desk you can see the laptop holder, IP phone, standard power supply, standard USB dock with mouse, keyboard, standard monitor and network connection (so theres only power and one USB cable to plug into the laptop) standard chair all ergonomically adjustable. also
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Shiny New Building SyndromeABW ZealotryPeople
Challenges
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Colocating People lost fight and capital
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Shiny New Car Building Syndrome
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2 Parts 1) OverspendLeather Walnut GPS - Minor $$Wallpaper Etched Glass - SmartboardsBlutack2) New Car Regardless
CARD WALL STORY
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Shiny New Car Building Syndrome
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2 Parts 1) OverspendLeather Walnut GPS - Minor $$Wallpaper Etched Glass - SmartboardsBlutack2) New Car Regardless
CARD WALL STORY
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Hand-Made Card Walls
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Should this move to after ABW Zealotry did the shower curtains have to come down once used? Or where they left up?
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ABW Zealotry
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You must moveNo reserving space7am then not movingCant claim areas (card walls)Index Cards are paper
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The Shower Curtain
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Great IdeaRolled Up After Stand UpAbove Etching
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People
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Dont under estimate People25% spend on OCMLoss of Offices / family photos / trophiesNoiseCan I Sit Here?Finding People
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Locate
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Can be used for Evil and also for good!
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Staff attraction& retention
Collaboration& productivity
Carbonfootprint
Occupancycosts
I cannae change the laws of physics
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WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaborates
Easy Team MovesOnboarding
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Staff attraction& retention
Collaboration& productivity
Carbonfootprint
Occupancycosts
I cannae change the laws of physics
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WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaborates
Easy Team MovesOnboarding
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Agile Benefits of ABW
Immediate CollaborationMore Conversations, Less EmailRecruit & RetainInspiring & Energising
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Easy To Form & Reform Teams
Creates an environment that enables cross-functional teams (ops/devs/business) to easily sit together (coalesce) on an as-needs (project-by-project / phase-by-phase) basis
Easy to move around form multi-discplinary teams
More convos less emails.
Open collaborative space
Inspiring / energising
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Enable Frictionless MovesCreate Collaborative SpacesWheres The Coffee Machine?
What Can Agile Steal from ABW?
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SLIDES TO FOLLOW
BACK AT LONELY PLANET ID.
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Enable Frictionless Moves
Favour LaptopsClean Desks
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encourage in-office mobility via Standardised, Wireless, Standard Dock, Wireless, Follow-me printing & phone
genchi genbutsu (go see for yourself)
NOT Roadwarrior..dont take them home. = lockers
