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TABLE OF CONTENTS

Certificate i

Preface ii

Acknowledgement iii

Chapter No. Chapter Title Page No.

1 Introduction 1-15

2 Review of Literature 16-19

3 Need, Scope and Objectives of the Study 20-21

4 Research Methodology 22-24

5 Data Analysis and Interpretation 25-38

6Findings of the Study 39-41

7Conclusion and Recommendations 42-45

Reference 46-47

Questionnaire 48-50

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LIST OF TABLES

Table

No.Table Title

Page No.

5.1 Age group in relation to absenteeism 26

5. 2Length of service in Relation to Absenteeism 27

5.3Marital Status in Relation to Absenteeism 28

5.4

Rural and Urban People in Relation to the % of

Absenteeism

29

5.5Satisfaction with the Income scale 30

5.6 Absenteeism in month 31

5.7Number of casual leaves 32

5.8Family in Relation to Absenteeism 33

5.9Disciplinary actions 34

5.10Views regarding disciplinary actions 35

5.11 Views regarding companies working conditions 36

5.12Unauthorised Absenteeism by the employees 37

5.13Causes of absenteeism 38

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LIST OF FIGURES

Figure

No.Figure Title

Page No.

5.1Age group in relation to absenteeism 26

5. 2Length of service in Relation to Absenteeism 27

5.3Marital Status in Relation to Absenteeism 28

5.4Rural and Urban People in Relation to the % of Absenteeism 29

5.5Satisfaction with the Income scale 30

5.6Absenteeism in month 31

5.7Number of casual leaves 32

5.8Family in Relation to Absenteeism 33

5.9Disciplinary actions 34

5.10Views regarding disciplinary actions 35

5.11Views regarding companies working conditions 36

5.12 Unauthorised Absenteeism by the employees 37

5.13Causes of absenteeism 38

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CERTIFICATE

This is to certify that the project report entitled Absenteeismsubmitted by Ms. Anchal Bagga

is a bonafide piece of work conducted under my direct supervision & guidance. No part of this

work has been submitted for any other degree of any other university. The data sources have

been duly acknowledged. It may be considered for evaluation in partial fulfillment of the

requirement for the award of degree of Master of Business Administration.

Date: Mr.Bhupinder Arora

Sr. Manager, HRD

Cargo Motors

Jalandhar

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PREFACE

The most motivating aspect associated with pursuing a course in management is the dynamism

associated with it. Dynamism of adding a new perspective to ones personality and vision by

accumulating wider knowledge, developing analytical skills. Master of Business Administration

(MBA) imparts the student with such virtues and prepares to take the business world in their

stride. The project gives a considerable exposure to students and provides them with an

opportunity to see the practical aspects of working of the corporate world. This project is yet

another opportunity to see the application part of what we study or learn.

Research studies constitute the backbone of any management education programme. A

management student has to quite frequently do the research work during his entire span.

Education becomes more meaningful when its theoretical aspects are combined with practical

experience. It helps the students in improving their understanding of the studies.

In this project, an attempt has been made to study the Absenteeism in Cargo Motors. It ensures

that goals are consistently being met in an effective and efficient manner.

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ACKNOWLEDGEMENT

No creative work can be done in isolation. We need guidance and motivation at every step of

success.

My case was also not an exception. I always felt guidance, motivation for the fulfillment of the

project. This report bears the imprint of many personalities who have made contribution to the

success of this project. So, I must express my sincere gratitude to those who made this project a

successful incident.

Words alone cannot express my deep sense of gratitude to Mr. Bhupinder Arora(Sr.

Manager, HRD) who provided me an opportunity to be a part of Cargo Motors for my

training. Their valuable guidance & support made this project work an enlightening

educational experience.

I would also like to express my gratitude from the core of my heart to Mr. Kushmiagar

Mathur (Assistant Manager, Personnel) & Ms. Preeti Bains (Personnel Officer), who

helped me in coordinating my entire project. Their consistent support and cooperation

showed the way towards the successful completion of project.

I would like to express my deep sense of gratitude to all the members of Cargo Motors, who

directly or indirectly helped me during my project work.

It is well said,

As we express our gratitude, we must never forget that the highest appreciation is not to

utter words, but to live by them.

Anchal Bagga