Frank's Final
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Transcript of Frank's Final
8/8/2019 Frank's Final
http://slidepdf.com/reader/full/franks-final 1/9
Started as food market in 1942 by Frank & Max.
Later they starts carrying seasonal plant, Easter plant etc..
In 1949 they opened green house.
Soon its started selling fertilizer & other landscapingsupplies.
By 1965 Frank's owned 18 stores with sales of $11.35million.
By 1974 it owned 51 stores. In 1993 the company launched Frank's Super Crafts.
It sales grew to $ 558 Million.
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` In 1992 it starts using satellite network.
` They invested $25 million in technologyapplication.
` To speed up its checkout process & supportvariety of application.
` It helps to improve customer service.
` It implemented bar coded merchandise and two
communication technologies.
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` Nearly 95 percent of Frank¶s merchandise was bar coded.
` Vendor were supplying bar coded merchandise.
` Produced internally generated bar code label tofor inventory management.
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` Previously relied on dial-up connection for thirdparty clearing house.
` Implemented satellite network to connect frank
store directly to VisaUSA Inc.` It had cut down transaction time to just 7secs as
compare to 45secs via dial-up.
` It eliminated middleman¶s fee.
` They could serve more customer in less time.` All of the stores were linked to one another & to a
mainframe at headquarters.
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` Could move all of its data between stores &headquarter.
` Enabled stores access inventory data on main
frame at headquarter ` Head quarter could control advertising message,
select background music etc«.
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` It utilizes a spread spectrum broadcasting technique.` It enabled Frank¶s to develop two in-store application.
Price verification Order entry
`
Price verification Earlier x Earlier it was done by referring master price list.x The process was inefficient.
Later x Now need to scan a item¶s bar code with a handled wireless
scanner.x Compare the price on the screen to the price on label.
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` Order entry` Objective was to provide more time for store personnel to foucuse on
customer service.
Earlier x
Each store was responsible for replenishment of basic in-stock items.x Earlier it took hours to record items. Later
x Employees can walk through stores aisles & scane product bar code.x Easy comparison of scanned on-hand quantity to a computer
generated a target on-hand quantity.x Need to put only necessary replenishment quantity.x Orders were processed by store processor & sent to headquarter.x It had cut total hours required for sore replenishment by 75%.
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` Receiving application based on UCC 128 shippingcontainer code with EDI-based advance shipmentnotice
` Item status application.` Wireless POS application.
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