Franchise Investor Buying Behavior-15!07!10

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    FRANCHISE INVESTORBUYING BEHAVIORInvestor Survey Chandigarh Chapter

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    Investor Demographics

    68%

    17%

    4%5%

    5% 1%

    Investor OccupationProfile

    Business

    Professional

    Corporate employee

    Others

    Govt. Service

    Home maker

    35%

    29%

    24%

    2%

    5%5%

    State Participation

    Punjab

    Chandigarh

    Haryana

    Rajasthan

    Delhi

    Others

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    W hy do intend to invest in a franchise business ?

    A good sign thatmost of the

    investors (32%)realize that itsdifficult to start aentrepreneurialventure fromscratch so expecta lot of handholding from the

    prospectivefranchisor.

    32%

    20% 20%

    13% 11%

    4%

    Wish to be an entreprenuer without

    having to start from scratchSurplus Cash

    Vacant Space

    Self Employement Opportunity

    Quit Job

    Secure way of doing business

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    S tate wise reasons for taking up a franchise

    A veryconservative

    investor whointends to takeup a franchiseonly because hehas a vacentspace primarilybelonged to

    Punjab cities CHANDIGARH

    HARYANA

    PUNJAB

    RAJASTHAN

    DELHI

    OTHERS

    Surplus Cash Quit Job Vacant Space Good Self-EmploymentOpportunity

    Secure Way ofDoing Business

    Entreprenuer withoutstarting from scratch

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    Preferred Sectors for franchise opportunity

    On an averagemost of theinvestors (97%of the sample)were clear abouttheir choice ofsectors yet theyhad 3-4(average )choices in theirmind. Opting forvery conservative

    choices indicatesa risk averseinvestor.

    3

    35

    55

    1110

    1318

    19

    2124

    31

    5690

    Home Furnishings & Interiors

    Home BasedAutomotives

    Florist

    LogisticsTravel & Tourism

    CDITFinancial

    Real Estate

    ConsultancyHealthcare beauty & Fitness

    Entertainment

    Fashion

    Education & Training

    F&B

    Next big sectorsfor the Region

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    Reasons for choosing the preferred Sectors

    From the survey results it appearsthere is a major possibility that a

    investor will buy a franchise onlyif is convinced that it will ensurehim bright future as well as highreturns .Evidently Investor from the region

    do not consider franchising as alow cost business

    114

    45 43

    15 13 8

    Bright Future of thesector & High returns

    Low Investment

    Prior Experience andarea of interest

    Easy & Hassle free

    Lack of competition

    Have required pre-requisites

    Investorbuys a

    franchise fora betterfuture

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    C apital Profile

    ClearCharacteristics ofthe investor fromthe region are20-30 year oldhaving selffunded Rs 10-30lakh investmentmajorly from abusiness familybackground, mostly unsure of thereturns 2%

    2%

    8%

    13%

    13%

    19%

    43%

    80 - 1 cr

    60 - 80 lakhs

    More than a crore

    Less than a lakh

    1 - 10 lakhs

    30 - 60 lakhs

    10 - 30 lakhs

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    Investment Profile

    66%8%

    3%

    23%

    Financing Investment

    Self funded

    Loan fromfriend/relative

    Loan from bank

    Both self funded andloan

    47 46

    31

    23

    11 96 2

    Expected Rate of Return

    20 - 30 perc

    Not sure

    10 - 20 perc

    30 - 40 perc

    More than 50 perc

    Looking for monthlyreturns

    40 - 50 perc

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    Expected Returns on investment

    Investor aged between 20 -30yrs(which is the largest investorcategory) were primarily not sureabout the kind of returns they wereexpecting from the investment.Assuming 30-40 yr old investor isrelatively more serious than the restan average return expected is 30-40 % which is quiet contrast to theaverage return assured by thefranchisor which is 20-30%.Hencedifference in expectation can led todifficulty in selling the franchiseconcept

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    Expected time to realise the rate of returns

    A visibly impatient investor ,a 0-2yrs timeline for expectation can leadto some serious implications on longterm franchisee satisfaction.However the large cap investors(more than 80 lakhs ) expect 3-4yrs to realise their rate of returnsA small port of investor mostly agedmore than 40 expects a return on

    investment which is more than bankrate or could give them a monthlyincome(2% per month)

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    Expected C hallenges From franchise business

    A major reasonfor a investor notbuying a franchise

    could be lack ofexperience,perceived fear ofstiff competition.There seems to bea huge need fortraining servicesfor franchiseestaff as it isconsidered one of

    the biggestchallage13

    23

    28

    29

    43

    52

    81

    Lack of freedom in taking decisions

    Possibility of conflict

    Transferability of business know-how

    Adapting to company policies, procedures

    Training self/staff

    Stiff competition

    Lack of experience

    Expected C halleges

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    Widescreen Test Pattern (16:9)

    Aspect Ratio Test

    (Should appearcircular)

    16x9

    4x3

    Looking Forward for future insightful and mutuallybeneficial interactions