Framework Awareness CS 31Oct2003 AA

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    Awareness Briefing toAwareness Briefing to

    Universiti Teknologi PETRONASUniversiti Teknologi PETRONAS

    (UTP)(UTP)

    By PETRONAS eLearning TeamBy PETRONAS eLearning Team

    10 December 2003

    PETRONAS eLearning CoursewarePETRONAS eLearning Courseware

    Development FrameworkDevelopment Framework

    Curriculum Study (CS)Curriculum Study (CS)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    AgendaAgenda

    What is CS?

    Why CS is important?

    Who uses the CS and when?

    How to use CS?CS components highlights

    Curriculum AnalysisInstructional recommendations

    Project management requirementsCSR (Curriculum Study Report)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    What is Curriculum Study (CS)What is Curriculum Study (CS)

    Pre-defined series of steps that dissect work performance

    issues,

    and then determine if the problemlies with the workprocedures/tools, the person orthe lack of training

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Why is CS important?Why is CS important?

    CS is regarded the most critical stage in theentire eLearning development processbecause this is where the main problem

    diagnosis is performed. A wrong analysiscould lead to wasted resources andinvestment spent.

    So, a team effort is highly recommended incarrying out the tasks involved.

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Who uses the CS?Who uses the CS?

    Primary Users HR (training)Program leaders

    Project managersChief instructional designers

    Secondary UsersProject Leader

    SME

    Trainer and/or Content Provider

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    When to use CS?When to use CS?

    CS starts from demand for training; a studysanctioned by higher management.

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Curriculum Study ProcessCurriculum Study Process

    Curriculum Study Process

    Kick off

    Meeting

    Front-end

    Analysis

    Curriculum

    Analysis

    InstructionalRecommend

    ations

    FreezeCS Report

    ProjectManagement

    Recommend

    ations

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Curriculum Study ProcessCurriculum Study Process

    Front-end Analysis

    Review Analysis

    Report

    Form Template

    QuestionnaireTemplateAnalysis Report

    Template

    Appendix A

    AnalysisSpecification &

    Guideline

    Kick-off meeting

    CS Process and Procedure

    Curriculum

    Analysis

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Curriculum Study ProcessCurriculum Study Process

    Draft Instructional

    Recommendations

    Establish

    Project Mgt

    Requirement

    Appendix BI/R Guideline

    Sample

    Treatment Study

    Report

    CurriculumStudy Report

    Template

    Certification of

    Acceptance for

    CS

    Freeze CSR

    Review

    Curriculum

    Study Report

    (CSR)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsFront-end AnalysisFront-end Analysis

    Modified ISD model

    Expected outcomes?

    identify gaps between what learners doing now and what they shouldbe actually doing

    determine causes of gaps

    identify remedies to help bridge those gaps

    recognise that not all problems can be solved through more instructions

    determine if training is genuinely needed

    determine if courseware development is required

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsFront-end AnalysisFront-end Analysis

    What to use?

    Use step-by-step Guidelines for Performance Analysis(PA) & Training Needs Analysis

    Use PA flowchart and Training Needs flowchart diagrams

    14 main steps in PA (identify gap > action plan)

    10 main steps in Training Needs Analysis

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsCurriculum AnalysisCurriculum Analysis

    A concise analysis aimed at broadly determining thetypes of curricula available to address the identifiedPerformance Gap, and to make preparations for thedevelopment of suitable courseware.

    Use template provided Current curriculum reviewCurriculum goal

    Course goal

    Curriculum structure

    Etc.

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsInstructional recommendationsInstructional recommendations

    Learner Empathy

    Principal considerations of proposedtreatment

    Proposed treatment (macro)

    Broad concepts are set for CA phase.Detailed approaches found in CA phase.

    PETRONAS L i C D l F k C i l S d (CS)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsProject management requirementsProject management requirements

    Guidelines on Resource Management (identifying theproject champion, subject matter expertsetc.)

    Project planning

    Quick & clean cost/benefit analysisROI

    Other project management requirements:Management function (constant monitoring, control,

    feedback)

    Management activities (planning, organising, coordinating,evaluating, reporting)

    Administration activities (providing, maintaining, producing,performing)

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    PETRONAS L i C D l t F k C i l St d (CS)PETRONAS L i C D l t F k C i l St d (CS)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    CS components highlightsCS components highlightsCurriculum Study Report (CSR) ComponentsCurriculum Study Report (CSR) Components

    ConclusionsPerformance standardsPerformance gapsCauses of deficiencies

    Consequences of deficiencies RecommendationsTraining recommendationsNon-training recommendations

    Other recommendations and commentary

    CostingInstructor-led TrainingeLearning

    Certificate of Acceptance

    PETRONAS L i C D l t F k C i l St d (CS)PETRONAS L i C D l t F k C i l St d (CS)

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    PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)PETRONAS eLearning Courseware Development Framework - Curriculum Study (CS)

    CS CA CD CC CE CI

    Next StepsNext Steps

    Cert of Acceptance = signifies CSsatisfactorily & summatively completed

    CSR becomes input document forCourseware Analysis (CA) phase

    Sets basis for which curricula and courses tobe converted/introduced to eLearning mode

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    Blended Learning, the way forwardBlended Learning, the way forward

    thank you