Fragile Agile - Coaching a Tired Team Anna Obukhova

Agile Coach ScrumTrek, Russia

IN AGILE SINCE 2004

AGILE COACH

SCRUM, XP, KANBAN

LARGE SCALE

PROJECT/PROGRAM

AGILE PORTFOLIO

ANNA OBUKHOVA

WORK

MANAGER

IT

MANAGEMENT

MBA (GLOBAL BUSINESS)

COACHING

PSYCHOLOGY

BIOLOGY

ANNA OBUKHOVA

EDUCATION

0%

100%

5%

SWALLOWING

DIGESTION

10%

GET DRESSED

MOVE INSIDE THE HOUSE

15%

CHOOSE CLOTHES

PREPARE FOOD

EASY ACTIVITY ABOUT 15 MINUTES

20-25%

USE THE KNOWN ROUTE

START/END ACTIVITY WITH EXTERNAL SIGNAL

FOLLOW KNOWN RULES ONLY

MANUAL LABOR

30%

SELECT ACTIVITY HIMSELF

CAN'T PLAY

GET ENERGY FROM EXTERNAL FEEDBACK

35%

ABILITY TO PLAN SCHEDULE (IN TIME OR NOT)

PANIC IF ANYTHING CHANGES

CONFIDENT IN THE KNOWN ENVIRONMENT

GET ENERGY FROM RESULTS AND BEAUTY

40%

ABILITY TO MANAGE (NOT LEAD)

UNDERSTAND PERSONAL BOUNDARIES (AVOID CONFLICTS)

WILLPOWER (CHANGE ACTIVITY VOLUNTARILY)

ABILITY TO CHANGE (SLOWLY)

45%

INTERNAL GOALS ARE MORE IMPORTANT THAN EXTERNAL

MOVING TOWARDS POSITIVE

TASTE AND COLOUR, AESTHETICS

ABILITY TO HANDLE CHANGES

ABSTRACT THINKING

50-55%

LEADERSHIP AND FOLLOWERS

TOP MANAGEMENT

INDIVIDUALITY

CHANGE AGENTS

STABLE ENERGY

60%

UNDERSTANDING THAT OTHERS ARE DIFFERENT AND MIGHT NOT NEED TO BE CHANGED

65-75%

SOCIAL IMPORTANCE, STABLE FOLLOWERS

PERSONAL PROJECTS

THOUGHT LEADERSHIP

CREATING NEW IDEAS

80-100%KNOWN AT THE WORLD LEVEL RUNS THE COUNTRY

MOTHER THERESA PETER THE GREAT TAMERLAN SUN TZU ALEXANDER THE GREAT HIPPOCRATES

Heart Rate Variability (HRV)

22K research papers

Space and Sport

40%

DOWNWARD SPIRAL

1 IDEALISM AND OVERTAXING

© MASLACH, BURISCH

40% >> 35%

1 IDEALISM AND OVERTAXING

2 EMOTIONAL AND PHYSICAL EXHAUSTION

© MASLACH, BURISCH

35 >> 30%

1 IDEALISM AND OVERTAXING

2 EMOTIONAL AND PHYSICAL EXHAUSTION

3 LOSING A GOAL / CYNICISM

© MASLACH, BURISCH

30 >> 25%

1 IDEALISM AND OVERTAXING

2 EMOTIONAL AND PHYSICAL EXHAUSTION

3 LOSING A GOAL / CYNICISM

4 LOATHING SYNDROME

© MASLACH, BURISCH 25%>>10%

Maslach Burnout Inventory

APGAR Burnout Test

A for appearance P for performance G for growth tension A for affect control R for relationships

0 point - I see significant issues in this area 1 point - I see issues in this area, but not extremely critical 2 points - no issues

Calculate the sum of all 5 measures

A for appearance P for performance G for growth tension A for affect control R for relationships

0- 4 Scores under four can call for prompt, lifesaving measures 4-6 four to six indicate that assistance is required 7+ the baby will need only routine post delivery care

APGAR Burnout Test

WHY

BURNOUT HITS THE BEST PEOPLE

WHENEVER THE EXPECTATION LEVEL IS DRAMATICALLY OPPOSED TO REALITY AND THE PERSON PERSISTS IN

TRYING TO REACH THAT EXPECTATION, TROUBLE IS ON THE WAY

AGILE

PHASE

BURN-OUT RECOVERY RULES

1. SLOW DOWN 2. GET SUPPORT 3. RE-EVALUATE GOALS

AND PRIORITIES

1.NO GENERAL MEANING 2.NO PERSONAL MEANING 3.MEANING IS HIDDEN BY

FATIGUE

STEPS

OXYGEN MASK PRINCIPLE

BURN-OUT OR BORE-OUT

DEATH-MARCH PROJECT

DEATH MARCH PROJECT

RESTORE PHYSIOLOGY

RESTORE PHYSIOLOGY

INCREASE ENERGY

LINK WITH THE GOAL AND RESULT

1. WHAT IS THE GOAL 2. HOW WE UNDERSTAND IT IS DONE 3. WHAT IS HAPPENING NOW 4. WHAT IS ALREADY DONE 5. WHAT CAN BE THE NEXT STEP 6. WHAT IS THE NEXT STEP 7. WHEN 8. WHAT WE LEARN FROM THAT 9. SUMMARY

MOTIVATION

RESULT

RESULT

MOTIVATION

MISMATCH

121 COACHING FIRST

DIVIDE BY 2

NO SELF-ORGANISED TEAM

1. CATCH THE UPWARD SPIRAL 2. GOAL IS TO RESTORE THE MEANING 3. 2 MONTHS 4. THINK ABOUT YOURSELF FIRST 5. BOREOUR OR BURNOUT 6. DEATH-MARCH PROJECT 7. RESTORE PHYSIOLOGY 8. INCREASE ENRGY 9. SIMPLIFY 10. NO SELF-ORGANISATION 11. MOTIVATION THROUGH RESULT 12. LINK WITH THE GOAL - COACHING 13. 121 FIRST 14. DIVIDE LEARNING ABILITY BY 2 15. MICROMANAGE THE PROCESS

THANK YOU

ANNA.OBUKHOVA@MAIL.RU OBUKHOVA@SCRUMTREK.RU LINKEDIN: ANNA OBUKHOVA

FB: Anna Obukhova