FPI Oct - Nov 2011

1October / November 2011The Financial Planner

The Effective Investor: Bubbles and CrashesRegulation 28 – as it pertains to Pension/Provident Funds, Retirement Annuities and Preservation Funds

The Role of the Healthcare Broker in anticipation of NHIVital Statistics of the Medical Scheme Industry (2000-2010)

Fpi MembersCan Claim

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October/November 2011R 30.00 (incl. VAT)

FPIIOfficial Journal of the FinancialPlanning Institute of Southern Africa

The

Supporting Excellence in Financial Planning

Financial Planner


Foreword

“……[a mark] is not simply a trademark, a design, a slogan or an easily remembered picture. t is a studiously cra ted personality pro le o an

individual, institution, corporation, product or service.” – Daniel J. Boorstin

It is with enthusiasm and excitement that I recently joined the FPI as Standards Manager.

In the short time that I have been here I have already been rewarded with invaluable support and guidance by our CEO,

embership Services, Anthony Campher and I am sincerely grateful for the opportunity to further develop the Standards Department.

In the coming weeks and months I will be focussing on the

of a new Code of Ethics and Professional Responsibility and

streamlining the disciplinary process and case administration. In addition to the aforegoing I hope to add value, not only to the FPI’s operations, but also to the business of each and every member through the provision of sound and relevant input on standards and discipline related matters.

One of the key functions of the Standards Department is the protection of, among others, the CFP® mark. The purpose of a mark is to distinguish one’s services from those of another’s and also to certify that the services rendered will be of notable quality and standard. In short, a mark provides a distinctive identity in the market.

The CFP mark is the globally recognised mark of professionalism

services by a professional who has undertaken to render such distinguished service in a responsible and ethical manner.

Unauthorised use of the mark is a matter of great concern since it strips the mark of its exclusivity and leads to unrestricted

should ideally only be competing amongst themselves for

misleading the public into believing they too are part of the elite, a CFP professional.

I therefore urge all members to assist the FPI in safeguarding the mark’s exclusivity by reporting alleged unauthorised use of the mark. It is in each and every CFP professional’s own interest to ensure that the use of the mark and the competitiveness of the CFP designation remains reserved for the few who have legitimately obtained their exclusive status.

A further concern relating to the mark is the frequency with which members incorrectly use and apply the mark to their stationery, electronic signatures, promotional literature and websites. The numerous examples of incorrect use are too many to illustrate here but it generally relates to the use of the CFP® / CERTIFIED FINANCIAL PLANNER® mark without the appropriate ® superscript. Please visit the FPI’s website for

or contact the Standards Department who will gladly assist in ensuring the correct use of the mark.

Shoulder to the wheel….

Best wishes

Jacqui Grové

Setting the Standard...

Jacqui Grové

Magazine FeedbackAs a result of delivery problems experienced with the member magazine, The Financial Planner, this year, we decided to conduct a detailed review of the magazine with input from our members. A survey was run from 30 August to 9 September to gauge members’ views and suggestions regarding the magazine. 449 members participated in the survey which represented a sample of approximately 7% of the total membership. A summary of the main items surveyed is below:

Question Results

Is the magazine a valuable 89,5% - Yes

Is the content valuable 93.3% - Yes

What is the preferred 42.5% every alternate month, quarterly 32.3% and monthly 25.2%

What is the preferred method

38.8% electronic only, 34.5% electronic and printed and 26.7% printed only

If the magazine is electronic, would you like an option to

54.1% - Yes

What would you pay for a subscription-based printed

81,2% - R25, 18.2% - R50 and 0.6% - R75

Is a reduced/negotiated subscription rate to other magazines a valuable

86.2% - Yes

The overwhelming response was that the magazine is of value to our members and as your professional body, we remain committed to providing you with a high quality magazine as a

Production of the MagazineThe current basis of distribution of the magazine is on a full risk, outsourced basis through an external publisher. The total production cost (editorial, printing and postage) is in the order of R150 000 per issue, which is just under R1 million p.a. for six issues.

The full production costs are funded by the publisher and offset with advertising revenue. No production costs are funded from FPI membership revenue. Since the publisher has experienced reduced advertising support over the last two years for a

the full production costs.

Future of the MagazineYou would have recently received your August/September copy of the magazine. This October/November issue will be the fourth and last issue for 2011.

As a temporary measure, during 2012, a printed version of the magazine will be made available to you FREE OF CHARGE but this will be based on a subscription basis. A digital copy will be sent to all members and all current and future issues made available on the FPI website.

In addition, based on the feedback received from members, the magazine will continue to be produced on an alternate monthly basis. We will however be reviewing the content to

planning disciplines and other topics. We will also be investigating reduced subscriptions to a number of other magazines in 2012 and will communicate further in this regard.

Survey WinnersThank you to everyone who participated in the survey and for providing us with your views and suggestions. The prize winners, who were randomly selected, were:

(64GB) with Wi-Fi plus 3G valued at R7 600.

approximately R1 000.

Subscribe free of charge to a printed copy of The Financial PlannerPlease complete and email to [email protected], fax to 086 633 7723 or complete the online subscription request (link on the home page of the FPI website www.fpi.co.za).

Full names:

Contact no:

Postal address:

Postal code:


Contents

PublisherFinancial Planning Institute of Southern Africa (FPI)

Street AddressPalms Office Court, Kudu Avenue, Allens NekJohannesburg

Postal AddressPO Box 6493, Weltevredenpark, 1715

Tsholofelo Dihutso [email protected](011) 470 6050

Contact

Layout & Graphic DesignRemata Communications and Printing

Editorial BoardMersey Booysen, Jenny Gordon, Jennifer Grefen, Harry Joffe, Leon Jordaan, Paul Kantor, Almo Lubowski, Johann Maree, Paul Rabenowitz, Jeffrey Wiseman.

The Editorial Board serves in a voluntary and independent advisory/technical capacity. Members do not in any way represent their employer companies.

The views expressed in this magazine do not necessarily represent those of its owners, publishers or editorial staff. Editorial comments sent to THE FINANCIAL PLANNER are subject to editorial change to suit the style of the magazine. All manuscripts, photographs and other similar matter are accepted on the understanding that no loss or damage is borne by the publisher, the editor or their personnel.

Subscription rate: R165 per annum for six copies (bi-monthly), in South Africa. Over border and overseas rates on application.

© 2011All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of thepublishers. Any unathorised reproduction of this work will constitute a copyright infringement, rendering liability both under civil and criminal law.ISN 1013-1507

The Financial Planning Institute Tel: 086 1000 374

Financial PlannerThe

Foreword 03

Jacqui Grové

Financial Planning Life Planning is simply Financial Planning done well

Kim Potgieter, CFP® 06

Administration Reports – What Trustees need to know

Jennifer Grefen, CFP® 10

Effective communication to fund members

Mentje Larney 13

Regulation 28 – as it pertains to Pension/Provident Funds, Retirement Annuities and Preservation Funds

Dan Berglund, CFP® 16

Estate duty - practical problems

Berrie Botha 18

Intervivos trusts in SA

David Thomson, CFP® 19

Vital Statistics of the Medical Scheme Industry (2000-2010)

Anthea Towert, CFP® 21

The Role of the Healthcare Broker in Anticipation of NHI

Andre Jacobs, CFP® 30

The Effective Investor - Chapter 25: Bubbles and CrashesFranco Busetti 32

The RAFI five year scorecard

Marc Green, CFP® 34

Time

Daniel Clifford, CFP® 37

Industry Sector Group News 39

FPI News 41


Client Engagement

Financial Life Planning is simply Financial Planning done well

Financial Life Planning is often viewed with suspicion by nancial planners and clients alike who assume it is some sort of New Age touchy-feely approach to nancial planning. f course the irony is that really good nancial planners are in fact, often without them even being aware of it, actually Financial Life Planners.

What exactly is Financial Life Planning?

fully support and enable these goals.

While this may sound simple it is amazing how few people actually spend any real time thinking about their deepest and most enduring values and goals and how these relate to their

According to George Kinder (founder of the Kinder Institute

on the numbers - budgeting, investments, taxes, or insurance - without exploring the broader context. Rarely did they ask questions like:

“What do you want to accomplish or attain in order to feel

It is these types of questions that are at the heart of Financial Life Planning. Financial Life Planning is all about creating a

goals, dreams and values around money.

In reality highly competent planners who possess great

for years, albeit in some cases unconsciously. They take the time to truly get to know their clients current life situation while at the same time they make the effort to discover their client’s deepest held, and often not expressed, life goals and dreams.

of these dreams.

Resistance to Financial Life Planning thinking in SASo if Financial Life Planning is so simple and worthwhile why

traditional, conservative environment. Established business practices are often well entrenched, with many ascribing to

However by introducing Financial Life Planning principles into your practice you are guaranteed to deepen your client interactions. Clients who feel that they are understood as individuals rather than as manifestations of their bank account will be contented and loyal - after all, what is more appealing to a client than working with a planner who sees them as the

invariably leads to the development of that all important asset

Secondly it often comes down to a skills incompatibility.

with analytical and mathematical minds whereas Financial Life Planning attracts people who have strong people skills. It

left and right brain thinking but the rewards are enormous and well worth the effort.

Kim Potgieter, CFP®| Director, Chartered Wealth Solutions


Client Engagement

Lastly there is a broad lack of understanding amongst professionals and consumers alike. Planners, who themselves do not fully understand the concept, often feel threatened by Financial Life Planning and therefore do not promote it to their

advertising but do not actually practice it on the ground. And unfortunately most of the thinking and writing about Financial Life Planning has remained within industry circles resulting

planning exists, so they do not even ask for it.

A case study showing how Financial Life Planning can

Potgieter shares the story of a veterinarian who came to see her. He had come in for advice on how to invest his retirement savings as he was 65 and thought he needed to close his practice and retire. “I could have simply invested his money and sent him off to retire but after speaking with him in-depth I realised that this solution would lead to great unhappiness on his part. His passion was being a vet and although he also expressed a desire to grow plants to sell, and to spend more time with his wife and looking after his birds, I knew that these activities would not full the 168 hours he would have available each week in retirement.

We went through various scenarios and together came up with a plan where he would hire a locum to give himself more

him time to grow his plants and tend to his birds. Although he would be earning less he would still be doing what he

loves, which was caring for animals, but his life would have more balance as he had freed up his time to enjoy his other

not only for a client’s money but also for his life.

ConclusionFinancial Planning and Financial Life Planning are inextricably intertwined. Financial Planning without the broader context of Life Planning may enable a client to become rich or old, but not richly old. Life Planning on the other hand, removed from a

be realised.

New Retirementality sums it up when he says, “The tacit

is essentially the same, and the only thing that really needs to changes from one person to the next is which numbers get plugged into the formula. Is this an assumption you would want

Probably not. Your clients undoubtedly feel the same way so why not apply some Financial Life Planning thinking to your next client interaction and see for yourself the difference it makes.

For more information and deeper insights into Financial Life Planning go to www.mitchanthony.com or


Employee Benefits

Administration Reports – What Trustees need to know

Trustees are ultimately accountable for the operations of the fund. Trustees have a

duciary responsibility towards the fund, and need to take all reasonable steps to ensure that the interests of members are protected at all times, and trustees must act with due care, diligence and in good faith.

Introduction

administration reports’, and I have been asked by several

information that I think Trustees require from their administrator to satisfy themselves that their Fund is being appropriately administered, paying special attention to their administration reports. Trustees can then ensure that their current

ensure that their Fund is being appropriately managed.

Before we get into the detail, lets sketch the environment in which we are operating:

Trustee roleTrustees are ultimately accountable for the operations of the

fund, and need to take all reasonable steps to ensure that the interests of members are protected at all times, and trustees must act with due care, diligence and in good faith.


Employee Benefits

The duty of the board of trustees can be compared to that of a board of directors of a company. A company director

do this, directors must put governance structures in place, set

right people in place to achieve those goals. Directors are accountable to their stakeholders. Similarly, Trustees manage the business of the fund, and are ultimately accountable

performance of the fund’s service providers and the running of a fund as a whole. The Trustees are also accountable to their stakeholders.

So in a nut shell, when it comes to the operations of the fund, the buck stops with the Trustees, as they are ultimately accountable for the operations of the fund, and that includes the fund administration.

monitor our administrator?First the board needs to select an appropriate administrator. The trustees would analyse the needs of the Fund and the Employer, and set out the criteria for appointment, and document this in the service provider policy. Once the appropriate provider has been selected, the Board would need to set up a carefully considered Service Level Agreement, which highlights all activities that the administrator is required to perform.

So now the Board has their S13 B administrator in place, how do you monitor your administrator, and ensure that your fund

How to monitor your administrator?Good questionsI think that putting together a couple of good questions, and popping them through to your administrator on a regular basis, may save you a lot of time in the long run, as their responses will give you an insight as to how your administrator manages their business.

Typically, you would request information regarding their

the administration system, the security levels and how these are applied, the stress testing, maintenance performed on the system, disaster recovery measures, as well as current and proposed system enhancements. I would also ask your administrator for information as to the administration business

statement submissions and SARB reporting, and statistics as to how many funds monthly updates are with in the current month. Your administrators responses to these questions will generally act as a good barometer of the administrator’s overall

to meet with your fund auditors, and discuss their impressions

couple of weeks, they may have some interesting insights.

Your regular reporting from your administrator will be in the form of administration reports, and I will highlight what I think that Trustees need to get from their administrators, and what’s reasonable for Trustees to check on a regular basis.

I’m not suggesting that Trustees need to replicate the work of the administrator to ensure that they are doing their job, but rather the trustees need regular, relevant reports from their administrator, which are reviewed on a regular basis. If the appropriate processes are set up, and appropriate checks put in place by the fund, this will give the trustees insight into the administration process, and also give them the comfort to sign

The review processes doesn’t all need to performed by

different levels of reporting get reviewed by different parties.

I would suggest that your regular reporting be made up of both statistical reporting ( your conventional administration reports),

fund accounting, and allows Trustees to cross check the statistical information provided, which the accounts. Its important that your administrator has an integrated accounting system, which will allow monthly accounting reporting.

Jennifer Grefen, CFP® ISG Chairperson


For a reasonably sized fund, I think that you should be getting a couple of different reports from your administrator on a regular basis.

Weekly/monthly outstanding claims reportIt is reasonable to expect a detailed claims reports every week or month, depending on the volume of claims, on your fund. This report would typically be sent to the company HR delegate on a weekly basis, and this would normally be the person who completes the claim forms, and deals with exiting members on a daily basis.

This would provide them with an overview of the claims activity which has taken place over the week. Being provided with this information weekly often results in the speedy resolution of member queries, rather than requiring the HR person to log onto the administrators site. This also enables people at the coal face to monitor the claims process on a day to day basis.

Detailed monthly admin reportIdeally this report should be dealt with by someone slightly more removed from the coal face, to enable them to assess whether the processes and procedures put in place by the Employer, as well as by the administrator are effective.

The report highlights the monthly disciplines with an emphasis on the monthly update process, and an overview of the claims process. This report would typically be reviewed by the

the administration subcommittee.

Appropriate reporting will enable them to pick up anomalies, and areas where their intervention may be required.

When looking at the reporting in respect of the monthly update process, you need to know not only when the schedules were received, and the monies banked, but also when the queries were resolved and the monies deposited. It might also useful to understand any anomalies experienced, and ensure that the treatment is consistent, eg members on maternity leave, or who

need to be retrospectively reinstated.

In respect of the claims reporting, the focus moves away from the daily member claims interaction, to a higher level of reporting to enable you to assess whether the time frames that claims are being processed are reasonable, and if not, identify problems, or bottle necks and rectify them.

You would also need reporting regarding S37D, divorce and fraud cases, adjudicator complaints, the status of S14’s, as well as pensioner reporting.

Trustees reportShould the correct disciplines be in place to review the weekly and monthly administration reports, the Trustees

generally value high level reporting, with a representative

reporting to the Trustees regarding the weekly and monthly disciplines, and highlighting any issues which require the Trustees attention. The Trustees need a broad overview of the entire monthly update process over a period, with an indication of the problem areas, and what corrective action has been put in place.

The statistical administration information that we have looked at is very useful in ensuring that the various processes work effectively but to truly get an insight into your funds

income statement, and balance sheet on a monthly basis.

should enable you to effectively match the totals of the asset

due and the debtors and creditors. This will also enable the

Fund, and to deal with any issues that may arise in the month

produced annually. This also ensures that assets and liabilities are effectively matched on a monthly basis.

process becomes nothing more than a culmination of the monthly checks that you have already done.

In summaryYou don’t need to redo the fund admin to make sure the administrator is getting things right, but I think it’s

Basic checks don’t need to be a time consuming

will save a lot of heartache and drama into the future,

that have gone horribly wrong.


Employee Benefits

“Communications without intelligence is noise; Intelligence without communications is irrelevant” –Gen Alfred Gray, USMC

schemes, many of the important decisions which ultimately

themselves. If members have a lack of understanding of their pension arrangements they may well make poor decisions or take no action at all.

For the past ten years, the Institute of Retirement Funds has run a communication challenge encouraging pension fund trustees in South Africa to communicate more effectively to its members. The aim of this challenge is to pool different fund communication strategies and to highlight good strategies to the industry and their trustees. A number of retirement funds participate in this challenge on an annual basis and these funds strive to constantly improve the communication strategies to their members, but unfortunately this is not law and most pension funds will only do the minimum when it comes to communicating to their members.

Effective communication to fund members

Axiomatic Consultants CC


Employee Benefits

Pension Fund Circular 86 sets out these minimum disclosure requirements for pension funds. This includes certain documents that should be provided to fund members, for example annual

if any, of these prescribed communications are intended to

Given the lack of clear communication within the majority of pension funds, it is not surprising that members are not happy with the communication they are receiving. This is clear in terms of the results of some of the pension fund surveys in

Index for 2011 earlier this year and Craig Aitchison, the

indicated a growing dissatisfaction with communication. “The areas of decline indicate a growing gap in communication which seems to be leading to a dwindling desire among our members to engage with their funds. While we cannot tell if

member engagement, understanding and satisfaction with communication remain challenges for the retirement industry as

But how do funds overcome these challenges and start

communications should be made with a clear plan in mind and everyone involved in a communication exercise should understand its objectives. The following areas must form the basis of any communication strategy:

Before you can start communicating to your members, it is important to set your objectives. Who do you want to reach by your communication and what is the message that you

a communication, make sure that you choose a time when members are likely to be receptive to communication, in other words it is important to keep the schedule of the rest of the employer’s activities in mind. Also, try to avoid overburdening members with too many communications in a short time. The aim should always be quality rather than quantity.

probably to determine the fund’s communication budget. It is concerning to note that in terms of Sanlam’s 2010 Benchmark Survey on stand-alone funds, 67% of the funds surveyed, did not allocate any budget towards a communication strategy. The majority of these funds also had no plan to allocate funds towards a communication strategy in future.

The reality is that if you plan properly and make use of many of the communication mediums already in use by the fund’s sponsoring employer, you do not need break the bank to communicate effectively to members. For example, if the employer distributes payslips electronically to its employees, the pension fund could potentially include a quarterly newsletter to members giving feedback on the decisions and discussions from their most recent trustee meeting. This goes

have their best interests at heart. Alternatively, having a short

on the company’s intranet is a cheap and effective way of creating awareness.

Knowing your audienceDennis List in his book Know Your Audience stated “You can’t persuade your listeners if you don’t know much about them. Knowing your listeners helps you to shape your message in a way that’s most likely to gain their acceptance. That’s all the more important when your goal is to persuade, and not simply to inform, your audience.”

Some research is necessary in an attempt to identify the

pension funds in South Africa, members will be from a culturally diverse population with a wide range of education levels. This presents a unique challenge to pension fund trustees. Not only are you communicating with members with different sociological backgrounds, but you are also

and education levels.

One of the objectives of your communication strategy might

amongst your Generation X and Generation Y members. Any attempt to instil a savings mentality in these members must be preceeded by an understanding that these are generally dynamic, carefree and creatively talented individuals. This group thus requires instantaneous, concise, funky and snazzy electronic information about the Fund in order for them to actively engage. It might therefore be appropriate to use technology to ensure that you match these members’ expectations. The characteristics and the optimum approach to adopt with each Generation of member is vital and should form part of the Communication Strategy of the Fund.

The most effective distribution channel to

largely on your fund

October / November 2011The Financial Planner

Employee Benefits

Identify the best ways to communicate to your membersEffective communication does not have to be elaborate, glossy or costly. A simple poster or e-mail, if it makes the point well, may be all that is needed to get your message across.

The most effective distribution channel to be used for your

electronic medium is the preferred method of communication. Funds’ younger members would not only embrace this medium but are also more inclined to read communications in electronic format. Further, this methodology is cost effective, secure,

other mediums and always attempt to employ as many mediums as possible, electronic distribution may be proven to be the channel of choice.

Trustees should however be cognisant and mindful of the electronic information overload to which members are often subjected to. This should not detract from the advantages inherent with electronic communication but must be managed. Too often researchers and communication analysts illustrate the

fail to examine however is the content of the communication

fail to attract attention irrespective of whether it is an e-mail,

If the communication is interesting, funky, snazzy, visually eye-

distribution channel will never be an inhibiting factor irrespective of the medium used. And the electronic channel does lend itself to the design of vivid but clean communications.

Furthermore, the electronic channel is cheap and a cost effective medium by which to deliver the message. What is important to keep in mind if you want to communicate electronically to your members, is that they should be

further embrace the electronic medium, otherwise the message will get lost.

Trustees might also want to embrace other electronic initiatives like a WIKI site where members can interact and address their concerns directly with the Trustees. The employer’s intranet as well as service providers’ websites are other effective ways for the fund trustees to communicate to members.

Trustees need to be cognisant of the fact that the ease of communicating via electronic media often leads to abuse where one has the tendency of communicating with members too frequently. This results in members feeling inundated with communication and as such communications become boring and members will no longer read them. Your communication frequency should therefore be controlled to ensure that all members immediately read any communication from the fund as it must be important.

into legislation and Trustees in South Africa now also have to take cognisance of the Consumer Protection Act (CPA), 68 of

plain language:

“Section 22. Right to information in plain and understandable language (2) For the purposes of this Act, a notice, document or visual representation is in plain language if it is reasonable to conclude that an ordinary consumer of the class of persons for whom the notice, document or visual representation is intended, with average literacy skills and minimal experience as a consumer of the relevant goods or services, could be expected to understand the content, signi cance, and import of the notice, document or visual representation without undue effort...”

Financial communications abound with a plethora of jargon, acronyms and complex terminology. JSE SWIX, BRIC countries,

no purpose other than a vain attempt to prove how clever the writer is and subsequently, to confuse the reader. The Trustees

to members simple and jargon-free.

Get your members to engageResearch has shown that when one is able to engage with members and make the communication a two-way process, it is likely to generate higher levels of interest than if the communication makes no provision for feedback. An annual member survey furnishes a useful measurement tool or benchmark. An engagement style survey proves valuable in measuring the success of a fund’s communication strategy

and meaningful manner. It also presents Trustees with a basis to measure their success and improve on into the future. It is important to constantly improve, review and audit the communication process - as John Powell said: “Communication

ConclusionOne of the salient dangers when considering communication within a retirement fund context is the tendency to adopt a

and the Communication Committee decide what content the members should receive rather than what the members want or need.

A novel approach and one that will certainly improve any

the Trustees. This philosophy immediately changes the thought process in that it introduces a service delivery ethic into the equation. The approach is thus to elevate the importance of the member to that of a customer which immediately changes the communication strategy.

This report is provided to our client solely for its use, for the

party without Axiomatic Consultants’ prior written permission, except as may be required by law. No other party may rely on any advice contained in this report, and Axiomatic Consultants does not accept any responsibility to any other party in respect of this report.

15


Employee Benefits

What should advisors be doing & what will institutions be doing ? Will it be good for clients ?

Current scenarioAt fund level, i.e. at Retirement Annuity (RA), Preservation Fund and Pension/Provident Fund levels Regulation 28, as it was, had to be complied with. Individual pension/provident fund members and retirement annuity/preservation fund holders do not individually have to comply since it’s the board of trustees who are accountable for Regulation 28 for the whole fund, whether it be an umbrella or stand-alone fund.

The effect of the above is that there are members and RA/Preserver policyholders who are way outside the new Reg. 28 limits. For instance, it’s currently possible for a member to have 100% equity or property exposure.

Protected rightsRetirement Annuities and Preservation Funds commenced prior to 1 April 2011 are exempt from complying with the revised

e.g. increase regular contributions outside contractually agreed upon increases, topping up with a lump sum, changing asset

common changes. So, if the protected right works for your client perhaps best to leave alone and for any top-ups or increases to

contracts which may trigger Reg. 28 compliance, although reporting only commences for quarter one 2012. I should add that guaranteed portfolios are exempted from Reg. 28 reporting.

Everything is about to changeNew Regulation 28Pension/Provident Funds where there is no individual member

quarter one 2012, at fund level. Where there is member choice, each member’s share of fund needs to comply

choice is a huge task.

They will have no choice but to comply with the letter of the law to ensure they’re not wrapped over the knuckles and to ensure continued approval from the authorities. Ideally they’d engage with each intermediary or direct with members/policyholders to ensure a transition or switch to suit each member/policyholder under the new limits and be compliant at the same time. This, however, is obviously unrealistic considering the hundreds of thousands of people requiring advice and guidance. Therefore, failing timeous switches to fall in line with the new Reg. 28 they’ll be forced to do mass switches on each member and fund which/who remains non-compliant, post 31 Dec 2011 (2 months away). What they will switch to and how much remains to be seen. It will inevitably differ by provider/board. They cannot switch your client/member to a risk-adjusted portfolio which meets that client/member’s needs since they wouldn’t know the client, time horizon, tolerance for risk, manager/fund preference or anything else of the sort.

This is not a criticism, simply reality. An unsubstantiated guess is that local cash (money market) will be the obvious choice since this can be invested in at 100%, although the limit is 25% per issuer. SA government bonds can also be invested in at 100% but my guess is that the bodies forced to do the switching will think twice about bonds since they do carry some capital risk. Please note that I’m not suggesting you move to panic stations but I can only imagine what a young client will think about his/

Regulation 28 – as it pertains to Pension/Provident Funds, Retirement

Annuities and Preservation Funds

Dan Berglund, CFP®

Employee Benefits

just after a market correction or an older investor invested 100% in a stable unlisted property portfolio being moved to cash. I know of one provider which will only switch any excess above the allowable limits to money market. This is likely to be the case for a few providers but probably not all. However, read the section below.

What should advisors be doing ?

step is to engage with our clients ASAP. Bearing in mind that we’re hastily approaching the end of year, festive season and traditional holiday time. NOW is the best time to begin the process of switching our clients/members to Reg. 28 compliant portfolios or a combination of portfolios the result of which will be compliance.

Some asset managers/assurers have developed some calculators to assist advisors and clients in this regard. In most cases, though, these merely take Reg. 28 into account and nothing else about our clients. So, it’s imperative that we engage with our client-base invested in these products so that neither they nor we are caught unawares by a forced switch, possibly not suiting our clients or being ill-timed. Whether we

now manage to engage or not we’ll need to monitor our clients’ asset allocations in the future since their asset allocations will, in almost all cases, change from quarter one 2012 and WILL, failing our intervention, be different to what it is now.

One good thing about all this is that it gives us one more reason to stay in touch with our client base. I’d go as far to say

migrating to advisors who have the tools and management systems which will facilitate compliance whilst also aligning the client’s full portfolio for optimum outcomes. I think we’ll see a plethora of communications to members/policyholders very soon to say that unless they make the necessary changes the default switch will be X.

I found it interesting while “googling” Regulation 28 that

numbering 64, which are not that many considering the investable universe of collective investments, numbering


Estate Planning

Estate Duty – Practical Problems

Practical problems may occur in terms of the Estate Duty Act when transferable deductions are claimed in the estate of a surviving spouse. Berrie Botha, chief executive: Sanlam Trust, scrutinises this matter.

Since 1 January 2010 a maximum deduction of R7 million may be claimed against the taxable amount for estate

subject to certain conditions (sec. 4A of the Estate Duty Act).

One of these conditions is that the executor in the estate of the surviving spouse must submit to the Commissioner of the South African Revenue Service a copy of a return that was submitted to the Commissioner in the estate of the predeceased spouse(s). (Predeceased spouses who died on or after 1 April 1971.)

In every estate where it is required that a liquidation and

the High Court, this form must also be submitted. Part of the liquidation and distribution account is the estate duty addendum, for calculations of estate duty.

In spite of this addendum, it is still compulsory for the executor to complete and submit the return.

When an estate that consists of no assets or gross assets of no more than R 125 000 (with or without a valid will) is lodged

and distribution account. This includes an estate in community

value. In both these cases it will also be unnecessary to submit an estate duty return.

In most cases of estates with a maximum value of R 125 000

wishes to submit a return in order to transfer and claim the transferable rebate of the surviving spouse with submission of the return, it may not be possible to do so. Only an executor may sign the declaration.

An estate planner often wishes to keep the estate or the joint estate as small as possible and nominates the surviving spouse

demise. In this way there can be a saving on executor’s fees and policy proceeds can be paid to the survivor directly,

spouse from the estate and deemed property accruing to the spouse, are exempt from estate duty (sec. 4 (q) of the Estate Duty Act).

The problem is that when the estate, or joint estate, of the

is submitted, a return in the estate of the survivor cannot be

million abatement.

The policies and other amounts paid directly to the survivor outside the estate, may amount to R7 million and more. However only the basic rebate of R3,5 million may be deducted when the surviving spouse dies as the Commissioner

surviving spouse’s will be revised elsewhere and the previous will


Estate Planning

Inter vivos Trusts in South Africa

The term ‘inter vivos’ means amongst the living. So this is a Trust set up during one’s own lifetime as opposed to a Testamentary Trust set up in a Will, which only comes into being on death.

An inter vivos Trust is really a contractual arrangement

non-discretionary.

1. Donor / settler - generally an elderly family relative or the estate planner client.

2. Trustee and a third party (you are required to have

3. grandchildren, etc and him/herself. They are either vested with certain rights to trust capital and income, or not.


The Trust Deed is signed by the Donor and Trustees and

jurisdiction. An accountant’s consent to act is required. The

to the Trustees. They then open a trust bank account.

A Trust can, in general, administer any type of asset. It can, depending on the powers given to the Trustees in the Deed, contract widely.

A Trust is treated as a seperate legal entity for tax purposes and asset registration purposes in South Africa

commercial viability.

in part, to its asset protection potential. Assets held in Trust do not belong to a natural person. Rather the planner either donates the asset or transfers it on loan account to the Trust.

Therefore a Trust can also afford protection on divorce and insolvency of the planner.

assets to a Trust where effectively the lender’s wealth is

pegged at the value at the time (with the growth taking place

outright donation (giving away).

However one can only donate assets up to a max. of R 100 000 p.a. without attracting Donations Tax of 20%.

Transferring assets on loan account to a Trust does not require one to charge interest, but if that asset generates taxable income the income can be deemed taxable in the lender’s hands. The same deeming rule can apply to a donor of trust assets as well.

Estate duty is charged at 20% on net assets on death in excess of R 3 500 000. Therefore it is attractive to wealthy clients to reduce their estate. A generation or more of further estate duty tax is also eliminated.

A Trust can also protect minor and unsophisticated

The planner is also able, where appropriate, to access monies he/she has put in the Trust by taking a loan or redeeming a credit loan account. Giving monies directly to one’s children is not always wise! What if they get married in community of

A Trust also holds certain advantages over usufructs when it comes to Wills and estate planning. In particular, bequeathing ones estate to a Trust where the trustees are required to provide the surviving spouse with the net income may be preferable to bequeathing the estate to one’s children with a usufruct for the surviving spouse.

the terms of the Deed) to suit changing circumstances. However it is very important not to treat the Trust as the alter ego of the planner. It does not have to be audited, unless SARS

The name of the Trust does not have to be reserved and does not need to contain the client’s name at all.

residence’ in every case, because of a relatively high income tax rate (40%) and effective CGT (20%). Rather hold tax-exempt or geared investments in Trust.

The fact that Trusts now pay the same rates of transfer duty on ve development.

a number of stipulations of, inter alia, the Trust Property Control

that must be borne in mind before putting assets into Trust.

Estate Planning

David Thomson, CFP® | FPI Estates and Trusts ISG Chairperson


Vital Statistics of the Medical Scheme

Industry (2000-2010)The long-awaited and highly anticipated policy paper on National Health Insurance (NHI), published in August this year for public comment spells out government’s approach to the transformation of South Africa’s healthcare system over the next 14-year period, through the adoption of a National Health Insurance (NHI) model.

The transition of South Africa’s entrenched two-tiered health

system where all citizens are provided with essential healthcare, regardless of their employment status and ability to pay, will be achieved through the complete transformation of the provision and delivery of healthcare services. This will

system and further regulation of the private healthcare system focused on healthcare pricing.

While many of the important components of the NHI model

around the expected costs and funding for NHI are still to be

continued existence of medical schemes, while acknowledging that the exact form of services offered by medical schemes is

which starts next year, involves the rehabilitation and restructure of the public health sector, and therefore it is most likely business as usual for medical schemes in the short to medium term.

It is against this backdrop that Alexander Forbes Health

medical schemes based on the recently released 2010/2011

analysis, we focus on key statistics and trends and show the consolidated results for all registered medical schemes, as well as the individual results for the ten largest open medical schemes (determined by the number of principal members)

11-year period from 2000 to 2010.

0

20

40

60

80

100

120

140

160

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Num

ber o

f med

ical

sch

emes

Trend in Number of Medical Schemes

Open Medical Schemes Restricted Medical Schemes All Medical Schemes

Size of the medical scheme industry

Healthcare


Size of the Medical Scheme Industry The number of registered medical schemes has dropped from 144 in 2000 to 100 at the end of 2010. This downward trend is largely due to increased activity in medical scheme amalgamations and liquidations.

the liquidation of Gen-Health, Stocksmed and Purehealth

Umed amalgamated with other schemes during 2010. The

with Discovery will be effective on 01 January 2012.

Despite the decrease in the number of registered medical schemes, membership increased by a net 124,053 (3.6%) principal members in 2010. Of the 3,612,062 total principal members in 2010, 2,172,723 (60.2%) were members of open schemes and 1,439,339 (39.8%) belonged to restricted medical schemes. The 3.6% rate of increase in 2010 is slightly higher than the 2009 growth rate of 2.9%. Open scheme membership increased marginally by 1.3% while membership of restricted schemes increased by 7.1%.

The 2010 market growth was largely driven by the

includes the transfer of eligible government employees from

member growth stimulated by an attractive employer subsidy.The minimum membership requirement set by the Council for

6,000 principal members. As at the end of 2010, there were 4 open schemes and 37 restricted schemes with fewer than 6,000 principal members. The low membership open schemes

in 2011) and Suremed Health. A small membership base increases a scheme’s claims volatility thus threatening the future sustainability of these schemes.

soundness after claims and non-healthcare expenditure are deducted from contribution income and shows the surplus/

The addition of investment and other income resulted in schemes making an overall net surplus of R 2,852.2 million in 2010. Open schemes made a R 1,290.2 million net surplus (2009: R290.3 million surplus) and restricted schemes made a net surplus of R 1,562 million (2009: R 688.9 million surplus).

of medical schemes it is important to note that a number of schemes are increasingly relying on investment income to balance their books.

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Num

ber o

f prin

cipa

l mem

bers

Trend in Medical Scheme Membership

All Medical Schemes All Medical Schemes (excl. DHMS & GEMS)

Open Medical Schemes Open Medical Schemes (excl. DHMS)

Restricted Medical Schemes Restricted Medical Schemes (excl. GEMS)

Healthcare


Financial Performance of Medical Schemes

40,450 66,199 66,313 72,186 77,737 88,861 113,364 123,797

236,038 268,359

1,019,419 1,153,304

2,172,723 33,006

73,652 101,446

171,167 520,477 539,591

918,862 1,439,339

0 500,000 1,000,000 1,500,000 2,000,000 2,500,000

SpectramedSizwe

BestmedLiberty

FedhealthMomentumMedshield

MedihelpOther Open Medical Schemes

BonitasDiscovery

All Open Medical Schemes (excl. DHMS)All Open Medical Schemes (incl. DHMS)

Platinum HealthTransmedBankmed

PolmedGEMS

Other Restricted Medical SchemesAll Restricted Medical Schemes (excl. GEMS)All Restricted Medical Schemes (incl. GEMS)

Number of principal members

2010 Membership by Scheme

-R3,000,000

-R2,000,000

-R1,000,000

R0

R1,000,000

R2,000,000

R3,000,000

R4,000,000

R5,000,000

R6,000,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Trend in Financial Performance

Operating Result (R'000) Net Result (R'000)

Healthcare


0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

% S

olve

ncy

Trend in solvency levels

All Medical Schemes All Medical Schemes (excl. DHMS & GEMS)

All Open Medical Schemes Open Medical Schemes (excl. DHMS)

All Restricted Medical Schemes Restricted Medical Schemes (excl. GEMS)

Prescribed Solvency

Healthcare

Solvency levels A medical scheme’s solvency ratio is calculated as the accumulated funds of the Scheme at any point in time as a percentage of the gross annualised contributions. Solvency is required to cover the scheme’s liabilities. Regulation 29 of the

a minimum solvency level of 25%. Since 2000, restricted medical schemes have maintained higher solvency levels compared to their counterparts in the open market.

In 2010 the average solvency for all medical schemes declined to 31.6% (2009: 32.9%). The solvency ratio of open medical schemes remained unchanged at 27.4% while that of restricted schemes declined to 38.4% in 2010 (2009: 42.5%). This drop in overall solvency for restricted schemes is mainly

The graph below illustrates the change in solvency levels from 2009 to 2010 for the top 10 open and top 5 restricted medical schemes in terms of membership.

Medical scheme contribution increasesThe graph below illustrates two measures of health care

the average CPI each year):

by Statistics South Africa and is based on that component of the CPI which relates to “doctors’ fees, nurses’ fees and fees for related services, hospital fees, nursing home fees and fees for related services, medical and pharmaceutical

are based on the average contribution per principal member per month, and allows for normal medical scheme contribution increases, as well as buy-up and buy downs to other medical scheme options.

Description Assumption6.50%9.70%

(Allowing for Buy Downs)8.50%

Solvency levels


0% 10% 20% 30% 40% 50% 60% 70% 80%

GEMS

Transmed

Spectramed

Momentum

Other Open Medical Schemes

Discovery

Liberty

Platinum Health

Medihelp

All Open Medical Schemes (incl. DHMS)

All Open Medical Schemes (excl. DHMS)

Fedhealth

All Medical Schemes

Sizwe

Bestmed

Polmed

Bonitas

All Restricted Medical Schemes (incl. GEMS)

Bankmed

Medshield

All Restricted Medical Schemes (excl. GEMS)

Other Restricted Medical Schemes

% Solvency

Solvency Levels

2010 2009

-5.0%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Registered Medical Scheme Contribution Inflation Rebased CPI Inflation

Healthcare


+ 2.8%

+ 1.0%- 4.2%

+ 2.6%

- 6.6%+ 1.9%

+ 8.1%

0

100

200

300

400

500

600

700

800

General Practioner Clinical Support Specialists

Allied Health Professionals

Medical Specialists Hospital Admissions

Dentists Dental Specialists

Num

ber o

f ben

efic

iarie

s

Utilisation of Private Healthcare Services

2009 2010

Healthcare

annum. It also shows that actual increases in medical scheme

over the same period by 2.0% per annum, primarily due to

We expect these historical trends to continue in future, despite focused effort by medical schemes on cost containment and fraud prevention, as these interventions are offset against the increasing burden of disease in the general population and the cost of technological advances in medical treatment.

Circular 29 of 2011 which provided guidance to medical schemes in terms of 2012 contribution increases. The Circular recommends to medical schemes that contribution increases should be contained to within a range of 4.3% and 5.3%. However, in practice the 2012 contribution increases announced to date by open medical schemes have ranged between 7.1% and 12.3%.

Utilisation of healthcare services The graph below shows the change in utilisation of healthcare

be seen from the above graph, there was a general increase in utilisation of professional services (GP’s, Specialists and Dentists). This increase ranged from 1.0% to 8.1% per 1000

However, hospital admissions and allied health professionals decreased by 6.6% and 4.2% respectively.

Circular 29 of 2011 provided guidelines in respect of medical scheme utilisation allowances for 2012. The guidelines stated that no allowance should be made for increased utilisation of medical services.

Based on the above analysis, only hospital admissions and allied health professionals utilisation have reduced from 2009 to 2010.

In 2010, medical schemes spent 11.3% more on healthcare

to 2009. Contributions increased to R96.5 billion from R84.9 billion in 2009. Total gross relevant healthcare expenditure increased to R84.7 billion from R76.3 billion in 2009.

The risk claims ratio (excluding medical savings account claims) for all schemes decreased to 87.3% in 2010 from 89.3% in


0% 20% 40% 60% 80% 100% 120%

TransmedGEMSSizwe

Platinum HealthLiberty

All Restricted Medical Schemes (incl. GEMS)Medihelp

Medshield Other Restricted Medical Schemes

All Restricted Medical Schemes (excl. GEMS)Other Open Medical Schemes

SpectramedAll Medical Schemes

All Open Medical Schemes (excl. DHMS)BankmedBestmed

BonitasAll Open Medical Schemes (incl. DHMS)

PolmedMomentum

FedhealthDiscovery

Risk Claims as % of Risk Contributions

Risk Claims Ratio

Healthcare

2009. The claims ratio is the proportion of healthcare costs as a percentage of risk contributions (excluding medical savings

operating surplus whilst containing non-healthcare expenses below the benchmark guideline of 10% of contributions and building reserves to a sustainable level.

The graph below illustrates the 2010 risk claims ratio for the Top 10 open and Top 5 restricted medical schemes in terms of size.

Non-healthcare expenditure (NHE) includes administration, managed care costs, broker fees, distribution costs, bad debts and reinsurance costs. In 2010, total non-healthcare expenditure rose by 6.9% to R11.6 billion (R10.8 billion in 2009).

medical schemes of maintaining non-healthcare expenditure below 10% of gross contribution income.

In 2010, NHE as a proportion of gross contribution income was 14.3% (2009: 15.0%) for open schemes and 8.2% (2009:

8.8%) for restricted schemes. Restricted schemes exhibit lower non-healthcare costs primarily because they have lower or no distribution expenses and certain operating expenses may be subsidised by the participating employer(s). On the assumption that NHE increases with CPI, whereas contribution increases are usually in excess of CPI, on average each year, we would expect NHE to decrease over time irrespective of whether additional cost control measures are introduced.

Conclusion

of medical schemes in 2010 (compared to 2009), the industry still faces considerable challenges, particularly around how to

to high cost claims and claims volatility.

We therefore expect consolidation in the industry to continue in the form of scheme amalgamations and liquidations. In general though, it appears to be business as usual for medical schemes in the short to medium term, despite the intended roll-out of NHI.

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

NH

E a

s a

% o

f Gro

ss C

ontr

ibut

ions

Trend in Non-Healthcare Expenditure

Open Schemes Closed Schemes All Schemes

The Financial Planner

Healthcare

28October / November 2011

Anthea Towert, CFP® | Head: Scheme Consulting, Technical and Actuarial Consulting Solutions (TACS), Alexander Forbes Health


Healthcare

The Role of the Healthcare Broker in anticipation

of NHIThe Financial Planning Institute of Southern Africa (FPI) supports the principle of providing affordable quality healthcare to all the citizens of South Africa.

The focus and priority on NHI often elevates NHI as the solution for the South African healthcare problems. However, such a view is misplaced. Government has adopted a 10-point plan and this 10-point plan under legislative reform has one action point namely the implementation of NHI. In order for

Section 27 (1) and (2) of the constitution, to provide all citizens with access to quality healthcare, the total healthcare system needs to be overhauled. This means that we need to address amongst others the quadruple burden of disease, the quality of care, the supply of healthcare professionals and the cost

understand that healthcare is a public good and that we cannot have change by retaining the status quo.

costs. The World Health Organisation (WHO) attributes the spiralling healthcare costs to three factors namely healthcare systems that are hospital centric instead of being curative and

commercialism which undermines the principal of health as a public good. In order to remain relevant, healthcare intermediaries should position themselves to play an active role in reducing healthcare costs due to the three systemic

to the onset of poor health.

Healthcare intermediaries often bear the brunt of criticism due to the more than R1 billion that is paid to intermediaries. The reason for the criticism is based on the notion that if that money is kept within medical schemes then more money can

is at best popular but not true. Prior to 2003 intermediaries received substantially more than the current commission levels from administrators and medical schemes whilst advising substantially less members of medical schemes than today. However, although administrators are not allowed

Andre Jacobs, CFP® | FPI Healthcare ISG Chairperson

Healthcare

to remunerate brokers any more, the cost of administration did not decline with the removal of commission. Research conducted by the WHO indicates that healthcare expenses are cited in 10% of cases as a reason for sequestrations. Therefore, it can categorically be stated that healthcare

due to the onset of poor health.

Healthcare intermediaries currently participate in reducing healthcare costs in the private sector in the following four ways. Firstly, healthcare intermediaries are often consulted

medical schemes are not only hospital centric but also

engage their clients, individual members, employees and employers, to participate in health improvement activities and preventative actions. These two actions of healthcare intermediaries assist in curbing the hospital centric cost drivers. Thirdly healthcare intermediaries contribute to members remaining in the private medical scheme

environment and also actively grow the number of members covered by medical schemes. Healthcare intermediaries have actively participated, free of charge, in the Low Income Task

to cover lower income earners. These actions assist in improving and stabilising the risk pools that are fragmented. Fourthly, medical scheme contributions and out-of-pocket expenditure makes up one of the largest household expenses. Healthcare intermediaries ensure that their clients are not exposed to uncontrolled commercialisation by ensuring that clients are advised of alternative medical schemes, particularly if a medical scheme does not offer value to their members any more. In addition healthcare intermediaries

schemes and the impact of non healthcare expenses. All of this ensures that consumers of private healthcare are protected against uncontrollable commercialisation.

Healthcare intermediaries need to harness the value they add, and need to ensure that they participate actively in

healthcare dispensation.


Employee Benefits

The Effective Investor, Bubbles and Crashes

By Franco Busetti

Summary commissioned by the FPI Investment ISG

“Insanity in individuals is rare – but in groups, parties, nations and epochs, it is the rule.” – Friedrich Nietzche

markets. You will learn how to identify bubbles and use

What causes a bubble and subsequent crash?Bubbles can occur in a large variety of assets and develop when asset prices do four things in succession: increase

considerably higher than intrinsic value. They are usually fuelled by investors’ expectations of further price increases and are accompanied by high trading volumes.

A loss of diversity of opinions can lead to a bubble situation. Therefore a prime cause of bubbles is herding behaviour, which is driven by imitation. As prices rise, the resulting high returns attract more buyers. This drives prices even higher, encouraging yet more speculators.

acknowledge that the upward trend cannot continue and they decide to sell, initiating panic, which usually triggers a crash.

Bubbles in all asset classes share common characteristics including easy credit, leveraging, participation by the general public and abuse of the sceptical.

How to identify a bubble

seven stages to qualitatively judge when an asset’s price is showing bubble-like behaviour:

1. disturbance or external shift that creates new opportunities. Bubbles begin smoothly, with increasing production and sales in a relatively optimistic market, often encouraged by surges in technology. The dot-com bubble was a good example.

2. Prices start to increase.

3. this encourages increasing investment and leverage from new sources (often international investors).

4. market demand increases, leading to high volumes, and then prices rise. This leads to attractive returns, which entice less sophisticated investors and speculators. Small down payments (low margins) lead to the demand for stock rising faster than the rate at which real money is put into the market.

5. activity is purely momentum-driven and speculative. Some participants are aware that they are in a bubble. Some are pressured to be participants, others subscribe to the greater fool theory, all believing wrongly that they will get out ahead of the rest.

6. the eventual cause of the crash can be anything. Crashes have internal origins and external shocks are not the cause but only the trigger. Clever insiders begin

eventually revealed and the market collapses.

Franco Busetti


Investments

7. The easy credit dries up, buyers disappear, sellers panic and prices collapse. This stage only ends when prices have fallen so low that some investors are tempted to re-enter the market or a saviour of last resort appears. The bailout

change investor sentiment and halt panic and pessimism.

looked bad.

best of all worlds.

is optimistic.

appear to be improving more and more.

to talk about crashes and depression.

by surprise.

C

structural change’ should get the warning bells going as they are usually associated with a bubble.

The price pattern of all bubbles and crashes is amazingly

growth in the bubble phase. Exponential growth is when a quantity increases by a constant percentage in each period (e.g. 10% per year). Super-exponential growth is even faster, with the percentage growth itself increasing in every period

second year etc.). This is unsustainable and will eventually end.

Not all bubbles end in crashesWe cannot forecast crashes, but we can forecast the end of bubbles. This is not a contradiction, since not all bubbles end in crashes. Instead of a crash, the super-exponential bubble phase can also end in continuing, but lower and more

decline. Only two-thirds of bubbles end in crashes.

Crises are become more frequentHistorically, the average interval between crises was around seven years, which is consistent with research that shows markets have a memory of four to eight years. However there has been an increase in the frequency of crises since 1960, with a crisis somewhere in the world every year or two in recent years.

This could be the result of a combination of factors, including

number of stock exchanges available to crash compared to the past, stronger global integration, faster communication and greater wealth and therefore access to new markets.

Become used to the fact that crises have become a regular occurrence. Don’t let them rattle you and remain steadfast in your investment approach. Next time there is a bubble use it as a golden opportunity to pick up stocks at deep discounts, since the largest mispricings occur in crises when emotions overwhelm fundamentals.

Lastly, let long-term history be your guide. The best

is a study of previous bubbles. Remember that history is one of your most powerful weapons in investing.

The next summary in this series will discuss the frailties of

correction of these methodologies and their errors.

The increasing frequency of financial crises


Investment Planning

The RAFI® Five-year Scorecard

When the Fundamental Index® concept was introduced, it was met with erce attacks. Critics decried its backtested results as data-mining or said the approach was just a repackaged value investment process. Five years after the rst AFI indices went live, the proof is in: The methodology has generated superior performance during a period when value has lagged growth all over the world.

In a relatively short span of time, the Fundamental Index approach has revolutionised passive investing and has served as an important milestone in the evolution of our investment

Alternative Beta or Strategy Indices. In this issue we show that live RAFI results support our earlier research and the robustness of the Fundamental Index methodology. RAFI’s Better BetaWe published our initial research on the Fundamental Index

Analysts Journal, showing how the methodology outperformed in U.S. markets during a 43-year span ending December 2004, based on a simulation.1

That initial research was extended by Nomura Securities to cover the 23 developed markets in the FTSE Developed Index.2 The results are summarised in Table 1. Impressively, the

Fundamental Index approach generated excess returns over cap weighting in 22 of the 23 developed market applications over a 21-year period. The average outperformance in developed large company markets was 2.7%. With these results in hand, we concluded that an investor could achieve

markets, over a complete market cycle.

Since FTSE launched its FTSE RAFI family of indexes in November 2005, we’ve lived through two bull markets sandwiched around the biggest global bear market since the 1930s. If this isn’t a full market cycle, we are not sure

outperformance. So how has the Fundamental Index approach

Using live results, 19 of 23 countries added value via the Fundamental Index methodology. The average excess return per country has been 2.0%, as shown in Table 2. The FTSE RAFI US 1000 Index produced an excess return of 2.3% per annum, just a bit better than our original study showed.3

our initial research. But admittedly they are at the lower end. While an excess return of 2% is respectable, why didn’t we

our attention to the other major criticism of the Fundamental

Critics have contended that the Fundamental Index

disagree with that view as they’re half right. Let’s explain. Suppose there are two stocks with identical sales, book values,

trades at twice the market multiple due to its outstanding recent operating results and the investors’ resultant high

Co., with a stream of recent bad news, sells at half the market multiple. Cap weighting doubles the weight of Growthy

to their economic scale, despite the companies being the exact same size. Repeat this exercise across the whole market and the result is a strong growth tilt for a cap-weighted

look and composition of the economy. From a cap-centric point of view, the Fundamental Index portfolio does have

® Cidel (Pty) Ltd


Investment Planning

23 Country Returns

(Ranked by Value Added)

Country RAFI Return MSCI Return Value Added Risk Adjusted

Tracking Error

Info Ratio Start Date

Ireland 19.6% 10.9% 8.6% 9.5% 9.5% 0.91 4.31 1988Austria 16.6% 11.7% 4.9% 5.8% 10.1% 0.48 2.77 1984France 16.3% 12.4% 3.9% 4.3% 7.4% 0.53 2.71 1984Singapore 11.1% 7.2% 3.9% 4.0% 6.9% 0.57 2.38 1988Norway 15.0% 11.2% 3.8% 3.9% 6.5% 0.59 2.79 1984Spain 15.9% 12.3% 3.6% 4.6% 5.3% 0.69 4.22 1988Canada 13.2% 9.7% 3.5% 4.6% 6.9% 0.50 3.70 1984Portugal 10.7% 7.4% 3.3% 3.7% 8.8% 0.38 1.82 1989Greece 21.3% 18.1% 3.2% 2.9% 8.9% 0.35 1.30 1989United Kingdom 14.9% 11.8% 3.1% 3.2% 4.6% 0.67 3.18 1984Japan 6.4% 3.3% 3.1% 3.0% 5.6% 0.55 2.47 1984Hong Kong 20.5% 17.6% 2.9% 2.9% 6.6% 0.44 2.01 1984Germany 12.0% 9.1% 2.9% 3.6% 6.0% 0.48 3.64 1984Australia 15.5% 13.0% 2.6% 3.3% 5.4% 0.48 3.00 1984Italy 15.6% 13.3% 2.2% 2.3% 6.0% 0.38 1.76 1984United States 15.1% 12.9% 2.2% 2.9% 5.0% 0.44 2.83 1984Denmark 11.3% 9.1% 2.1% 2.8% 8.4% 0.25 1.68 1984Sweden 16.7% 14.8% 1.9% 2.9% 10.9% 0.18 1.26 1984Finland 13.9% 12.3% 1.6% 4.6% 21.7% 0.07 1.23 1988Netherlands 13.4% 11.9% 1.5% 1.7% 6.5% 0.23 1.22 1984Belgium 15.8% 14.4% 1.4% 2.3% 5.9% 0.24 1.90 1984

6.5% 6.6% -0.1% -0.1% 9.2% -0.01 -0.06 1988Switzerland 10.8% 11.3% -0.6% -0.4% 4.4% -0.13 -0.45 198423-Country Average

15.9% 13.3% 2.7% 3.1% 3.0% 0.89 5.01 1984

23 Country Returns

(Ranked by Value Added)

Country RAFI Return MSCI Return Value AddedAustria 4.9% -5.2% 10.1%Hong Kong 17.5% 12.1% 5.4%Germany 11.7% 7.8% 3.9%Greece -11.1% -14.3% 3.2%Belgium -1.8% -4.8% 2.9%Sweden 15.0% 12.1% 2.9%Finland 6.2% 3.4% 2.7%Singapore 19.2% 16.8% 2.4%United States 4.7% 2.4% 2.3%Italy -1.1% -3.3% 2.2%Portugal 5.5% 3.9% 1.6%France 4.9% 3.4% 1.5%Japan 0.2% -0.7% 0.9%Canada 11.8% 10.9% 0.9%Spain 6.3% 5.5% 0.9%Switzerland 7.5% 6.7% 0.7%Norway 9.7% 9.1% 0.6%Australia 12.5% 12.2% 0.4%

0.0% -0.1% 0.1%United Kingdom 2.8% 3.2% -0.4%Netherlands 1.8% 5.1% -3.3%Denmark 7.5% 12.1% -4.6%Ireland -24.1% -19.2% -4.9%23-Country Average 6.0% 4.0% 2.0%

Table 1

Table 2


Investment Planning

image of the market’s willingness to pay up for perceived future growth opportunities.

It is well documented that value has historically outperformed growth.4 Our own analysis has found roughly one-fourth of the RAFI method’s excess return is attributed to a static value tilt as outlined above. A majority of the excess return stems from contra-trading against the fads, bubbles, crashes, and constantly shifting expectations and speculations at work in the capital markets.For the 21-year period ending December 2004, the global developed equity market witnessed a value premium of 1.3%, thus acting as a tailwind for the typically value-oriented RAFI performance.5

In opposite fashion, value acted as a headwind during the live period. In the United States, large-cap value stocks returned +1.4% from November 30, 2005, through December 31, 2010, while their growth counterparts were up +3.6%.6 Thus, the negative premium for value stocks has been about half of this 2.2% difference per year in the United States. Similarly, in developed markets, the value

Our simulated results showed an average RAFI excess return of 2.7% per year vis-à-vis cap weighting in a period of 1.3% value outperformance, so clearly RAFI performance is more than just value. The RAFI live index results have been even more impressive, achieving 2.0% excess returns during a time when value indexes lagged the broad markets by more than 1% per year! The RAFI approach beat the cap-weighted value benchmark by well over 300 bps, winning

the RAFI investment process is the annual reconstitution

rebalancing, a key differentiator of RAFI indices, forces the portfolio to trim stocks whose prices recently outperformed their fundamentals and add to those stocks whose prices have underperformed the businesses’ economic footprints. The market is constantly changing its mind as to which companies are growth stocks and which ones are value stocks, and how much premium or discount each company deserves. A conventional value index responds by adding and dropping companies as they fall in or out of the value

index. A Fundamental Index portfolio will adjust over- or

share price. The size of the business is merely a convenient, and economically meaningful, anchor to use for rebalancing.

On a style basis, the RAFI approach increases its value exposure when value has recently underperformed and is

cheap (i.e., investors are rewarded with a high forward-looking value premium). This phenomenon was vividly seen

and consumer discretionary stocks that were ostensibly

its value exposure when value has recently outperformed and is expensive. This contra-trading process is the reason

secular growth led market.

Conclusion

The Fundamental Index methodology does not work

research found that, over full market cycles, the RAFI

methodology is strikingly effective at adding value over

disbelievers. Further, these results suggest that RAFI

Endnotes

2. H. Tamura and Y. Shimizu, 2005, “Global Fundamental Indices: Do They Outperform

Research (October 28).

3. The statistician in me must admit this is fortuitous. While it is dead on with our

holding periods would produce such a similar outcome.

4. Eugene F. Fama and Kenneth R. French, 1992, “The Cross-Section of Expected Stock

January 1984 through December 2004.


Retirement Planning

Time...

Many of us save for retirement but upon reaching the golden period, nd that our accumulated savings are inadequate to support a relatively nancially independent retirement. There are numerous reasons for this and for those people who belonged to retirement funds and retired with insuf cient savings, these reasons can be narrowed to four important factors viz, tax, guantum of contributions, term of investing and the investment return.

In South Africa, it is common practice for members of retirement funds, when leaving employment, to opt for a cash

Firstly, the savings are taxed. Secondly, the savings will be consumed. Thirdly, the return on the savings could be low at that point in time. Finally, the potential term for saving

retirement saving vehicles, and many people realise too late in life that they did not fully utilise the advantages that retirement funds offer.

I give numerous presentations to members of retirement funds on the need to save for retirement and without fail, members close to retirement will lament on why they had not sought out these lessons decades ago. The younger members tend to accost me for advice on future retirement saving strategies. This gives me

given some form of guidance and encouragement, most will start to make appropriate retirement planning.

This guidance, as mentioned above, can be reduced to four factors and the effect of each factor has in contributing to the

Return on investments and Term of investing. Whether investing or borrowing, always remember that the TART Factors will

Daniel Clifford, CFP®


Retirement Planning

1. An amount of 15 times annual salary at date of retirement is required on retirement to purchase an annuity. 15 times

and is payable for life.

The horizontal axis represents time in years. The vertical axis represents the net retirement funding contribution (expressed as a percentage of a person’s total salary) made to a fund over the entire period. The net retirement funding contribution is the total contributions less any and all costs. The rate of return on the right hand side of the graph is a rate in excess of

period of 9% per annum is required.

From the graph it can be seen that a person needs to save for 30.25 years if he/she makes net retirement funding contributions of 15% to the fund over the entire period and if

period. If the assumptions are borne out then such a person will be able to retire from his/her fund after a period of

equal to 75% of his/her salary at retirement. However, the person saving 10% net retirement funding contributions and

entire period will have to save for 57.25 years before such

The graph indicates that there are 3 factors (call them ART)

are the net retirement funding contributions (amount of contributions), the return on investment and the term of saving. All 3 these factors should be reviewed regularly to ensure that the required objective is achieved at the end of the period. I discuss a basic review programme below.

Net retirement funding contributions is probably the easiest of the 3 to review and control. The target is that a certain percentage of a person’s salary should be invested for retirement funding. Normally an employer sponsored scheme has a certain total contribution to the fund from which costs

are deducted and the balance paid towards retirement funding. The costs are typically administration costs, actuarial fees, audit fees, consultancy fees, risk premiums and various other charges. These should be reviewed regularly and if one of the costs escalates to an unacceptable level where it reduces the net retirement funding contributions to a level less than required then a full investigation should be performed to establish if a more cost effective option can be obtained.

The investment return target should be monitored on a regular basis against the target set as well as against other providers to ensure that the most appropriate investment

hiring, monitoring of the managers should be clearly set out in an investment strategy.

Once a time period is set, it is the level of contributions and the quantum of the investment return that will determine whether the target will be met.

It is thus possible to use an employer sponsored retirement

This however is easier said than done. It requires vigilance to ensure that the net retirement funding contributions are maintained at the highest possible level. In order to do this every person or fund needs a professional to assist him/her to set these benchmarks and to monitor them.

The conclusion is that the biggest contributor to a successful

in the form of early withdrawal and then spending the monies on non retirement funding as well as inappropriate monitoring. The second biggest contributor is the investment returns earned over

to accumulate to an acceptable level of savings. The other big factor is the amount of contributions. All in all the message is

57.25

50.19

46.5

43.42

38.92

36.25

35.59

32.08

30.25

0 10 20 30 40 50 60 70

10%

13%

15%

For how long must I save to provide an appropriate retirement benefit?

7%

5%

3%

Aussump ons: salary escalates with in a on, Need 15 mes annual salary at re rement


Industry Sector Group News

Over the past several months representatives from the Department of Social Development have been making presentations around the country updating stakeholders on social security reform principles that can be expected once the Inter-Departmental Task Team (IDTT) releases the paper detailing Government’s consolidated position. Indications are that they will propose a mandatory contribution of 4% of salary towards the NSSS to fund a universal minimum level

It needs to be understood that consultation is at an early stage and further discussion is expected before the intimated implementation of the NSSS in 2014 is progressed. This is an update to advise you on current thinking.

Section 11 (w) of the Income Tax Act and PHI Policies

changed in 2010 and the treatment of premiums relating to company owned policies changed. From the company’s year-end following 1 January 2010 (e.g. a 30 June 2010 year end will mean from 1 July 2010), the premiums paid by an employer in respect of an employer owned policy is subject

would mean a further deduction on the employee’s payslip and a reduction in take home pay. There have been several meetings with National Treasury to clarify the intention of this change and, amongst other things, it was acknowledged that change was not intended to be applicable to income disability / PHI policies.

It has been stated “it is recognised that the various implementation dates are causing confusion and administrative

is believed that a further 2011 Taxation Laws Amendment Bill will defer the effective date but this is of concern to companies

the reversal of the unintended change to the Act has not yet been Gazetted.

The practical solution for PHI policies appears to be in the way payroll administration companies are addressing the problem. They are including the premium in salary and then linking a premium deduction to a line on the IRP5 (code 4018) providing for a tax deduction for income replacement policies. The view of the payroll administrators seems to be that the PHI premium is to be added to income and then immediately included as a

Until Gazetted, there is no absolute clarity on this.

Directors (IoD). The IoD describes the code as providing the local investor community with the guidance needed to give effect to the King 111 report on corporate governance.The code is directed at institutional investors such as pension funds and insurance companies as well as asset managers and consultants. It hopes to encourage shareholders and companies to operate in accordance with practice standards.

According to CRISA institutional investors are expected to:

The code is to be applied on a volunteer basis.

Trust (1 October 2010 to 31 December 2012)This guide deals with the window of opportunity covering the period 1 October 2010 to 31 December 2012 for the disposal of a residence from a company or trust into the hands of individuals free of transfer duty, capital gains tax, secondary tax on companies and the dividends tax to be implemented on 1 April 2012.

Amendment Act 7 of 2010, which was promulgated on 2 November 2010.

Paragraph 45 provides that only a natural person (individual) or special trust is entitled to disregard the whole or a portion of the capital gain or loss on disposal or that person’s primary

not apply when the residence is owned by a company, close corporation or trust (whether discretionary or vesting).




Historically many individuals purchased their residence in companies or trusts for a variety of reasons, including protection from creditors, avoidance of transfer duty and estate duty and circumvention of the Group Areas Act 36 of 1966 (repealed). A window period was granted in 2002 which enabled these persons to transfer their residence out of their companies and trusts into their own names without suffering any adverse CGT, STC or transfer duty consequences.

A further window of opportunity in the form of paragraph 51of the Eighth Schedule, which operates on a roll-over basis, was introduced by the Taxation Laws Amendment Act 17 of 2009. Paragraph 51 applies to the disposal of a residence by a company or trust on or after 11 February 2009 but no later than 30 September 2010. Thus paragraph 51 will apply to residence acquired under contracts signed on or before 30 September 2010 which are not subject to any suspensive conditions at the date. Therefore property acquired unconditionally on or before 30 September 2010 which is registered after that date must still be dealt with under paragraph 51.A disposal of a residence that is subject to suspensive

must be addressed under paragraph 51A.

The Taxation Laws Amendment Act 7 of 2010, which was promulgated on 2 November 2010, inserts a new paragraph 51A which widens the relief in a number of respects but also imposes new conditions. The new relief measures came into operation on 1 October 2010 and applies to the acquisition of a residence from a company or trust on or after that date.

December 2012 [paragraph 51A(1)(a)].

Implications of the Taxation Laws Amendment Bill of 2011 (“the Bill”)

making it possible for second dwellings used by family members as holiday homes to be transferred in terms of the amnesty. However, the Bill is yet to be promulgated. Checklist for Deceased EstatesThe Estates and Trust ISG have developed a checklist for estate planning and dealing with deceased estates. This checklist can be found on the FPI website under this ISG’s page.

Checklists for the following have been developed:

Health Care ISG SubmissionsThe FPI made a submission to National Treasury on the Tax Policy Document entitled “Conversion of medical deductions

which dealt with the Consumer Protection Act and bringing the health industry in line with the provisions therein.

National Health Insurance (NHI) The NHI green paper was gazetted on the 12 August 2011. It is noted that the rationale for the green paper is to introduce

The NHI will ensure that everyone has access to appropriate,

a period of 14 years. The FPI will remain interactive with the governmental departments throughout the 14 year process.

Business Unity South Africa (BUSA) has established a NHI Response Drafting Team within their NHI Task Team which is geared towards commenting on the green paper. The FPI is a member of the Task Team and also forms part of the Drafting Team and has made valuable input. BUSA is busy with its draft position paper on NHI.

Commentary on the NHI green paper had to be submitted to the Director-General of Health within two months of publication of the paper. However, this period has been extended to 30 December 2011.

Treating Customers Fairly (TCF)The FPI sent out an alert to the membership requesting volunteers to participate in the Financial Services Board’s (FSB) task teams. These task teams are subordinate to the FSB TCF Steering Committee. As was mentioned in the last quarterly update, the FSB, in keeping with the objectives set out in the TCF roadmap, created a TCF Steering Committee managed by the Head of the TCF department. The FPI is

Chairperson of the FPI, with Solly Keetse, Chairperson-Elect of the FPI, serving as his alternate.

The purpose of the task teams is to conduct a legislative alignment analysis to ensure adequate consideration of the existing regulatory framework in the context of the planned TCF

and activities falling within the scope of the TCF framework.

The FPI also has an internal TCF workgroup that will run parallel to the FSB workgroup, and will give input into the FSB steering committee and task teams via the FPI representatives on the FSB steering committee and task teams.

The Red Book

that they wish to engage the FPI further on discussions around this document and the way forward. The document is available on the FPI website and in brief summary is a roadmap of how

model whereby regulation is divided into prudential and market conduct regulation. It is clear that changes proposed

implementations are the TCF process mentioned above and the changes already being brought about within the taxation Laws Amendment Bills.


FPI News

FPI NewsBriefThe rst FPI monthly electronic newsletter, inTouch, was launched in September. Due to the name being a popular name for newsletters, we changed our newsletter name to FPI NewsBrief from ctober. If you are not receiving this newsletter, please contact the Frontline Team on 086 1000 374 to ensure that we have the correct email address. To send us your views or any information you wish to see in this newsletter, please email [email protected].

CPD delivered in the comfort of your home

informative and educational content to professionals, is broadcast on the Commercial Channel of DStv every second and fourth Tuesday from February to November.

We have negotiated with them to offer FPI members access to this service at a nominal cost of R1 350.00 per year, inclusive

to other programmes at no additional cost. The full cost for this subscription is normally R2 450.00

1. FPI members can subscribe to a free hour and a half

before subscribing to a full paid service. Topics and

chance to win a HD PVR decoder. The winner will be

3. Subscribe and pay in full for the service before Tuesday, 13

Act and the other on The Overview of the Consumer Protection Act worth R500.00, ABSOLUTELY FREE!

To take advantage of the above offers, please visit and click on the CPD Opportunities page

under the Resource Centre tab to download the registration form. For further information about this service, please email

.

Financial PlanetFPI Financial Planner of the Year winners Warren Ingram, CFP® (2011), Natasja Norval-Hart, CFP® (2010), Alec Riddle,

CFP® (2009) and John Campbell, CFP® (2008) , were chosen as FPI’s brand ambassadors to be part of the elite

, launched by Financial Planning Standards Board (FPSB) on 1 November 2011. This platform will be a global online gathering place for those who share

a distinct global profession. It will feature regular blogs by CFP® professionals who are recognised thought leaders in their territories.

10th year anniversaryWe would like to wish the Centre of Financial Planning Law, University of the Free State a happy 10th year anniversary.

® professional membership of FPI, the Centre is certainly recognised as one

planning programmes in South Africa.

MARKETING ACTIVITIES

of Estcourt High School won the 2011 Grade 11 Provincial Speech Contest on Finance, a competition that saw a total of 12 grade 11 learners who competed at school, circuit, ward and district level in the province taking each

Hall in Port Shepstone on 13 September 2011. FPI sponsored the full tuition costs for the winner to study towards a three year tertiary level

speech contest is to create awareness amongst young people

FPI News


FPI News

FPI reaches out to the SOS Children’s VillageAs part of our Corporate Social Investment initiative, we went

2011 to revamp one of their old houses into a resource centre. We also interacted with the children and provided

www.sosvillages.org.za to learn more about the organisation.

Exhibitions took place

on 28-30 October 2011 at the Coca - Cola Dome in Johannesburg. We exhibited at the expo and also secured three 45-minute workshops on Your Retirement Journey - Planning for Success. The workshops were presented by FPI’s

CFP® and Shaun Latter, CFP®.

In October we also exhibited at the Gordon Institute of Business Science (GIBS) Personal Finance Series, titled How to Grow and Protect Personal Assets and Wealth, which was attended by over 100 consumers.

Financial Planning Week and Consumer Clinic

hosted a Consumer Clinic on 30 November in Johannesburg at the Randpark Club. Attendance at the event was a free and consumers had the opportunity to get guidance ® professionals, all volunteering their time and expertise. After an introduction presentation, consumers were given the opportunity to meet one-on-one with FPI Financial Planner of the Year winners and

activities to promote the event were undertaken which included

The FPI received wide coverage in a number of online, print and broadcast media which was arranged by our recently appointed PR company, Fleishman Hillard.

FPI participated in the SASI Festive Season Campaign media launch on 10 November 2011. The panel was Prem Govender

AdvertisingTwo new adverts for CFP® professionals were launched during November. One will be used in consumer publications and

(SAA’s Sawubona, Kulula’s Khuluma, 1Time’s AbouTime and

publications.

INTERNATIONAL NEWSSurvey of CFP Professionals Shows High Level of

CERTIFIED FINANCIAL PLANNER® professionals are very

personalised investment advice should be held to a

®

®

professional success.®

years, up from 15 years in 2008.

® professionals already ®

their employers and most importantly, their clients.

D.C. to Discuss Future of the Financial Planning Profession

the meeting of Financial Planning Standards Board (FPSB), the global professional standards-setting organisation for

United States since CFP Board moved to Washington, D.C. in 2007. With member organisations in 24 territories around

owns the CFP®

and licenses organisations to offer CFP®

behalf, while CFP Board owns the CFP® marks and operates its

Global FPSB gatherings, like the one held in Washington, are an annual opportunity for the chief executives and volunteer

planning as a distinct professional practice.

CFP Certification Global excellence in financial planning ®

CFP®, CERTIFIED FINANCIAL PLANNER® and are trademarks owned outside the U.S. by Financial Planning Standards Board Ltd. The FPI is the marks licensing authority for the CFP marks in South Africa through agreement with FPSB.

Need the best financial advice?

Working with the right financial planner can be an extremely rewarding and valuable experience for you and your family. Make sure you speak to the right advisor to develop your financial plan to make sure you and your family are financially secure. When seeking objective, expert and trusted financial advice, speak to a CFP professional.

Contact us on 086 1000 FPI (374) or visit our Consumer section at www.fpi.co.za where you can learn more and Find a Financial Planner.

FPI Oct - Nov 2011

Documents

Transcript of FPI Oct - Nov 2011