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Presented by:-Inderpal SinghDewakar KallaGirish Harsha

Pankaj VyasAbhishek JoshiAmit VyasVinay Lohia

Lokesh Depan

FOXWOODS RESORTCASINO

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About Foxwood

It was opened in 1992

It has 320,000 square feet of gamingspace in a complex

Serves more than 40,000 guests per day With 6 casinos, 1,400 guest rooms and

suites, 24 restaurants, 55,000 square feetof meeting, 25 conference rooms and

plans for future expansion IT infrastructure that is scalable, flexible

and 100% reliable in Foxwoods

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The organization selected ProgressSoftware technology for designingbusiness and gaming applications and has

never looked back Foxwoods successful business strategy is

an IT strategy that focuses on internaldevelopment of critical business

applications using open standards

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What Foxwoods wants

Foxwoods want to integrate its online andoffline channels to increase customerloyalty and drive revenue while driving

down operating costs

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Solution

The organization chose the ProgressOpenEdge business platform to developits Casino Accounting and Management

System (CAMS)

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Why PROGRESS SOFTWARE

Foxwoods chose OpenEdgebased on its reliability andscalability, as well as the ability

to quickly deploy and manageapplications specialized to itsneeds

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Benefit

Foxwoods has exceeded itsonline reservations goals by100%, and transaction

volume has successfullyscaled more than 2,000%

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customer loyalty and increase

revenue?

Through its Wampum Rewards customerloyalty program, Foxwoods is able tocentrally track and manage customer

activity through the resort. For example,guests can purchase rooms, meals, ticketsfor entertainment events, and items fromretail shops using a Wampum Rewards

card, and they can also use it for gamingactivitiesincluding slot machines, Keno,tablegames, horse race wagering andpoker

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How they are achievingcompetitive advantage?

Foxwoods developed its Casino Accountingand Management System (CAMS) tosupport the opening of the business and

continues to evolve CAMS to supportemerging application requirements

( i i d

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CAMS (Casino Accounting andManagement System)

CAMS allows them to offer their guests aseamless environment to enjoy themselvesthroughout their facilities, with all transactionshandled in the background by Progress

CAMS integrates the many casino and resortapplications that Foxwoods relies on 24x7x365.Virtually all customer-facing applications aredeveloped within CAMS, with all transactionsrunning through the Progress OpenEdgeRDBMS. Foxwoods leverages existinginfrastructure and heavily reuses code toreduce development costs

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How they are improving theiroperational efficiency?

Managing a massive business likeFoxwoods Resort Casino requiresexceptional levels of operational efficiency

The Progress OpenEdge ApplicationServer provides Foxwoods employeescentralized access to applications fromWeb browsers, graphical interfaces, andeven wireless devices

The Progress OpenEdge DataServersprovide transparent, extensible accessfrom both Progress and non-Progress datasources

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