8/11/2019 FoxitReader50_7Manual

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FOXIT READER 5.0User Manual

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may require original media for use of the Product on the computer. It is illegalto make unauthorized copies of the Product or to circumvent any copyprotection technology included in the Product. The software may not be resoldeither by you or a third party customer without the prior written permission of

Foxit Corporation. All rights not expressly granted to you are retained by FoxitCorporation.

2.1. Third Party Software. The Product may contain third party softwarethat Foxit Corporation can grant sublicense to use and which is also protectedby copyright law and other applicable laws.

3. SUPPORT AND MAINTENANCE TERMS AND CONDITIONS.3.1. Term of Maintenance. Foxit Corporation agrees to provide Maintenance(as defined herein) to You pursuant to the terms and conditions set forthherein provided that You pay the Maintenance Fee for each Product for whichMaintenance is desired and as further described in Section 3.4 below.

Maintenance will be provided for a period of one year, unless otherwise agreedto by the parties in writing, from the date of purchase of the Product (the Initial Support and Maintenance Term), and with renewals, annually fromthe expiration date of the prior Support and Maintenance Term. Failure torenew annual maintenance may result in You having to purchase a new licensein order to receive future versions of software and associated ongoing supportand maintenance.3.2. Maintenance Services. In exchange for the Maintenance Fee, FoxitCorporation agrees to provide to you during the term of this Agreementsupport and maintenance (collectively "Maintenance") as follows:

3.2.1. Support: Foxit Corporation will provide email and telephone supportto You for current versions of the Product. Foxit Corporation will investigateall of Your questions and problems promptly. You agree to provideadequate information to Foxit Corporation to assist in the investigation andto confirm that any problems have been resolved. Foxit Corporation doesnot provide guaranteed response time but will make good faith effort toanswer emails and voice mails within twenty-four (24) hours or less duringweekdays, excluding holidays.3.2.2. Maintenance: Foxit Corporation will supply to You, at no additionalcharge, any improvements, upgrades, or modifications to the Product thatFoxit Corporation makes generally available. Any such improvements,

upgrades, or modifications shall become part of the Product for all purposesof this Agreement.3.2.3. You acknowledge and agree that the Maintenance to be provided byFoxit Corporation hereunder is limited to the most current version of theProduct and the immediately preceding version.

3.3. Exclusions. Foxit Corporation obligation to provide Support iscontingent upon proper use of the Product and full compliance with thisAgreement. Moreover, Foxit Corporation shall be under no obligation to