Four Methods of Motivating User Advocacy

113
presents DAVE BALTER @davebalter Four Methods for Motivating User Advocacy

description

Build a stellar brand strategy that will get your users talking and transform them into advocates for your business. This slide deck includes topics like generating status, offering value, scarcity, and providing exclusivity. Slides taken from a class taught by Dave Balter, CEO of word-of-mouth-marketing company BzzAgent. To learn more from the experts, visit http://intelligent.ly/learn

Transcript of Four Methods of Motivating User Advocacy

Page 1: Four Methods of Motivating User Advocacy

presents

DAVE BALTER@davebalter

Four Methods for Motivating User Advocacy

Page 2: Four Methods of Motivating User Advocacy
Page 3: Four Methods of Motivating User Advocacy

Man  Groomer

Page 4: Four Methods of Motivating User Advocacy

The  Evolu0on  of  Advocacy

Page 5: Four Methods of Motivating User Advocacy

The  Evolu0on  of  Advocacy

A  long,  long,  long  0me  ago…

Page 6: Four Methods of Motivating User Advocacy

A  New  Era  for  Advocacy

Page 7: Four Methods of Motivating User Advocacy

The  last  decade…

A  New  Era  for  Advocacy

Page 8: Four Methods of Motivating User Advocacy

The  last  decade…

• Outposts

A  New  Era  for  Advocacy

Page 9: Four Methods of Motivating User Advocacy

The  last  decade…

• Outposts• New  connec4ons

A  New  Era  for  Advocacy

Page 10: Four Methods of Motivating User Advocacy

The  last  decade…

• Outposts• New  connec4ons• Always  on

A  New  Era  for  Advocacy

Page 11: Four Methods of Motivating User Advocacy

The  last  decade…

• Outposts• New  connec4ons• Always  on

A  New  Era  for  Advocacy

Page 12: Four Methods of Motivating User Advocacy

A  New  Era  for  Advocacy

Page 13: Four Methods of Motivating User Advocacy

The  last  decade…

A  New  Era  for  Advocacy

Page 14: Four Methods of Motivating User Advocacy

The  last  decade…

A  New  Era  for  Advocacy

Page 15: Four Methods of Motivating User Advocacy

The  last  decade…

• Real-­‐4me

A  New  Era  for  Advocacy

Page 16: Four Methods of Motivating User Advocacy

The  last  decade…

• Real-­‐4me• Your  Weak  Ties  

A  New  Era  for  Advocacy

Page 17: Four Methods of Motivating User Advocacy

The  last  decade…

• Real-­‐4me• Your  Weak  Ties  • Scale

A  New  Era  for  Advocacy

Page 18: Four Methods of Motivating User Advocacy
Page 19: Four Methods of Motivating User Advocacy

4  Methods  for     MOTIVATING  ADVOCATES

Page 20: Four Methods of Motivating User Advocacy

4  Methods  for     MOTIVATING  ADVOCATESGETTING  ANYONE  TO  DO  ANYTHING

Page 21: Four Methods of Motivating User Advocacy
Page 22: Four Methods of Motivating User Advocacy
Page 23: Four Methods of Motivating User Advocacy
Page 24: Four Methods of Motivating User Advocacy
Page 25: Four Methods of Motivating User Advocacy
Page 26: Four Methods of Motivating User Advocacy
Page 27: Four Methods of Motivating User Advocacy
Page 28: Four Methods of Motivating User Advocacy
Page 29: Four Methods of Motivating User Advocacy
Page 30: Four Methods of Motivating User Advocacy
Page 31: Four Methods of Motivating User Advocacy

1.0

Effo

rt le

vel

No Low

Level of Payment

0.8

0.6

0.4

0.2

0.0

Medium

Social-Market (altruism)

Page 32: Four Methods of Motivating User Advocacy

1.0

Effo

rt le

vel

No Low

Level of Payment

0.8

0.6

0.4

0.2

0.0

Medium

Money-Market

(reciprocity)

Social-Market (altruism)

Page 33: Four Methods of Motivating User Advocacy

METHOD  #1:

Generate  Status

Page 34: Four Methods of Motivating User Advocacy
Page 35: Four Methods of Motivating User Advocacy
Page 36: Four Methods of Motivating User Advocacy

“I just looked at my followers number and said to myself‘where did all these people come from?’ ”

Page 37: Four Methods of Motivating User Advocacy
Page 38: Four Methods of Motivating User Advocacy
Page 39: Four Methods of Motivating User Advocacy
Page 40: Four Methods of Motivating User Advocacy
Page 41: Four Methods of Motivating User Advocacy
Page 42: Four Methods of Motivating User Advocacy
Page 43: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy Scouts

Page 44: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy ScoutsPersonal Status

Page 45: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy Scouts

Page 46: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy ScoutsPersonal Status

Page 47: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy ScoutsPersonal Status

Page 48: Four Methods of Motivating User Advocacy

Welcome to the Social Media Boy ScoutsPersonal Status

Page 49: Four Methods of Motivating User Advocacy
Page 50: Four Methods of Motivating User Advocacy
Page 51: Four Methods of Motivating User Advocacy
Page 52: Four Methods of Motivating User Advocacy

METHOD  #2:

Offer  Incredible  Value

Page 53: Four Methods of Motivating User Advocacy
Page 54: Four Methods of Motivating User Advocacy
Page 55: Four Methods of Motivating User Advocacy
Page 56: Four Methods of Motivating User Advocacy
Page 57: Four Methods of Motivating User Advocacy
Page 58: Four Methods of Motivating User Advocacy
Page 59: Four Methods of Motivating User Advocacy
Page 60: Four Methods of Motivating User Advocacy
Page 61: Four Methods of Motivating User Advocacy
Page 62: Four Methods of Motivating User Advocacy
Page 63: Four Methods of Motivating User Advocacy
Page 64: Four Methods of Motivating User Advocacy
Page 65: Four Methods of Motivating User Advocacy
Page 66: Four Methods of Motivating User Advocacy
Page 67: Four Methods of Motivating User Advocacy
Page 68: Four Methods of Motivating User Advocacy
Page 69: Four Methods of Motivating User Advocacy
Page 70: Four Methods of Motivating User Advocacy
Page 71: Four Methods of Motivating User Advocacy
Page 72: Four Methods of Motivating User Advocacy
Page 73: Four Methods of Motivating User Advocacy
Page 74: Four Methods of Motivating User Advocacy

“YEEAAAAAH!FREE  KFC!I’m  in  LOVE!”

Page 75: Four Methods of Motivating User Advocacy

Today’s Deal: $10 for $20 Worth of Quesa-D-Ya’s at Quesa-D-Ya’s

$10

$10 $20 50%

2 per person, 1 per order. Tax & Gratuity not included. Delivery available for addition $1.25 Not covered by Groupon. No cash back.

- Best Take Out in 2008 by Daily Observer

- Choose from a variety of stuffings and recipes

Page 76: Four Methods of Motivating User Advocacy
Page 77: Four Methods of Motivating User Advocacy

METHOD  #3:

Make  it  Scarce

Page 78: Four Methods of Motivating User Advocacy
Page 79: Four Methods of Motivating User Advocacy
Page 80: Four Methods of Motivating User Advocacy
Page 81: Four Methods of Motivating User Advocacy
Page 82: Four Methods of Motivating User Advocacy
Page 83: Four Methods of Motivating User Advocacy

Microsoft Zune 30GB DigitalMedia Player$129.99-$5 shipping

Page 84: Four Methods of Motivating User Advocacy
Page 85: Four Methods of Motivating User Advocacy

What  Am  I  Ea4ng?

Page 86: Four Methods of Motivating User Advocacy

PATTY: BONELESS PORK (PORK, WATER, SALT, DEXTROSE, CITRIC ACID, BHA, TBHQ).

What  Am  I  Ea4ng?

Page 87: Four Methods of Motivating User Advocacy

PATTY: BONELESS PORK (PORK, WATER, SALT, DEXTROSE, CITRIC ACID, BHA, TBHQ).

SAUCE: WATER, HIGH FRUCTOSE CORN SYRUP, TOMATO PASTE, DISTILLED VINEGAR, MOLASSES, NATURAL SMOKE FLAVOR, MODIFIED FOOD STARCH, SALT, SUGAR, SOYBEAN OIL, SPICES, ONION*, MUSTARD FLOUR, GARLIC *, XANTHAN GUM, CARAMEL COLOR, SODIUM BENZOATE (PRESERVATIVE), NATURAL FLAVOR (VEGETABLE SOURCE), CORN OIL. *DEHYDRATED PICKLE SLICES

What  Am  I  Ea4ng?

Page 88: Four Methods of Motivating User Advocacy

PATTY: BONELESS PORK (PORK, WATER, SALT, DEXTROSE, CITRIC ACID, BHA, TBHQ).

SAUCE: WATER, HIGH FRUCTOSE CORN SYRUP, TOMATO PASTE, DISTILLED VINEGAR, MOLASSES, NATURAL SMOKE FLAVOR, MODIFIED FOOD STARCH, SALT, SUGAR, SOYBEAN OIL, SPICES, ONION*, MUSTARD FLOUR, GARLIC *, XANTHAN GUM, CARAMEL COLOR, SODIUM BENZOATE (PRESERVATIVE), NATURAL FLAVOR (VEGETABLE SOURCE), CORN OIL. *DEHYDRATED PICKLE SLICES

BUN: FLOUR (WHEAT FLOUR BLEACHED AND ENRICHED WITH THIAMINE, RIBOFLAVIN, NIACIN, IRON, FOLIC ACID, MALTED BARLEY FLOUR), WATER, HIGH FRUCTOSE CORN SYRUP, YEAST, VEGETABLE OIL (PARTIALLY HYDROGENATED SOYBEAN OIL, COTTONSEED OIL). CONTAINS 2 PERCENT OR LESS OF DEXTROSE, FUMARIC ACID, CALCIUM SULPHATE, SALT, ACETIC ACID, SOY FLOUR, MONOCALCIUM PHOSPHATE, AMMONIUM SULPHATE, CORNSTARCH, FUNGAL PROTEASE, NATURAL CULTURE, AMMONIUM CHLORIDE, ASCORBIC ACID, AZODICARBOMIDE, MONO- AND DIGLYCERIDES, PROPIONIC ACID, PHOSPHORIC ACID, CORN FLOUR, CALCIUM PEROXIDE, CALCIUM PROPIONATE, DICETYL TARTARIC ACID ESTERS OF MONO- AND DIGLYCERIDES, ETHOXYLATED MONO- AND DIGLYCERIDES.

What  Am  I  Ea4ng?

Page 89: Four Methods of Motivating User Advocacy

What  Am  I  Ea4ng?

Page 90: Four Methods of Motivating User Advocacy

What  Am  I  Ea4ng?

Page 91: Four Methods of Motivating User Advocacy

McRib  Nutritonal  Info  490  calories,  220  calories  from  fat,  25  g  fat,  8  g  saturated  fat,  75  mg  cholesterol,  1040  mb  sodium,  44  g  carbohydrates,  2  g  fiber,  

24  g  protein,  11  g  sugars.  

What  Am  I  Ea4ng?

Page 92: Four Methods of Motivating User Advocacy
Page 93: Four Methods of Motivating User Advocacy
Page 94: Four Methods of Motivating User Advocacy

METHOD  #4:

Provide  Exclusivity

Page 95: Four Methods of Motivating User Advocacy

APPLY NOW AT BLACKCARD.COM OR CALL 866-BLACK CARD

Page 96: Four Methods of Motivating User Advocacy
Page 97: Four Methods of Motivating User Advocacy
Page 98: Four Methods of Motivating User Advocacy
Page 99: Four Methods of Motivating User Advocacy
Page 100: Four Methods of Motivating User Advocacy
Page 101: Four Methods of Motivating User Advocacy
Page 102: Four Methods of Motivating User Advocacy

Ty’s Ten (Advocacy) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 103: Four Methods of Motivating User Advocacy
Page 104: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 105: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 106: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Let  me  tell  you  a  story…

Page 107: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 108: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 109: Four Methods of Motivating User Advocacy
Page 110: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 111: Four Methods of Motivating User Advocacy

Ty’s Ten (WOM) Tips1. Reasonable Price

2. Keep it Secretive

3. Surprise People

4. Limit Production

5. Avoid Large Chains

6. Simplicity

7. Personalization

8. Variety

9. Retirements

10. Risk

Page 112: Four Methods of Motivating User Advocacy

                                     Thank  You

About.me/davebalter

Page 113: Four Methods of Motivating User Advocacy

Course TitleCourse TitleINSTRUCTOR NAME