Forwarder magazine June 2016 'Domestic'

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NO ADDRESS, NO PROBLEM Delivering on booming e-commerce

CHALLENGING THE NORMCrane Worldwide DoorbellTM last-mile e-commerce solution

FORWARDER DIRECTORYIndia | Spain

FREE

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COURIER DISTRIBUTIONWAREHOUSING

MOVE IT LIKE...

HILARYDEVEY FOUNDER

& CEO OF PALL-EX GROUP

PLACED: COVER

Bristol Head OfficeUnity RoadKeynshamBristolBS31 1FU

Manchester

Tavistock

High Wycombe

Servicing the needs of forwarders since 1979,saving you time and money.

Specialists in groupage & consolidation with all types of cargo, including airfreight

Dangerous goods

State-of-the-art, real-time technology

24 hours a day

Container loading and unloading

Over 300,000 ft2 of secure & modern warehousing throughout the UK

2 FORWARDER magazine June 2016

CON

TEN

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PUBLISHED BY

Freight Media Ltd

Unit 8 Apex Court,

Almondsbury Business Park,

Bristol BS32 4JT

@forwardermag

EDITORJodie Morris

[email protected]

+44 (0)1454 275 932

ADVERTISINGVictoria Cottam

[email protected]

+44 (0)1454 628 795

[email protected]

DESIGNTim Headford

[email protected]

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If you would like your editorial to feature in next month’s magazine,

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be found in our media pack. Please email Victoria for a copy.

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INDUSTRY NEWSMore news and press releases from the world of freight

TIME-CRITICAL FOCUSWe look at the issues surrounding this important specialism

MOVE IT LIKE... Carl Partridge, Priority Freight

ASK THE EXPERTSTime-critical technology

M&A FOCUSMore from the world of mergers & acquisitions in freight

RECRUITMENT FOCUSCurrent jobs and candidates from Forwardingjobs.com

FORWARD LAWIncorporating your terms of business

DIRECTORYSouth Africa | Mediterranean

ITAL LOGISTICS // EUROPEAN ROAD FREIGHT TRANSPORT SPECIALISTS

Since our foundation in August 2000, we have become recognised as a leading logistics provider of International road freight services to and from Italy and Western Europe.

Our success can only be attributed to our guiding philosophy of providing a quality of service above and beyond industry expectations.

● Hazardous goods capabilities on most departures, in compliance with ADR and IMDG rules. Documentation checking service and advice from our on-site DGSAs

● Trailer groupage services to /from Italy, Spain, Portugal, Greece & France

● Freight forwarding services throughout Western, Central & Eastern Europe

● Deep sea and air freight services worldwide

For Rates & Booking call 01706 248 001or visit www.ital-logistics.comUnit 1, Birch Business Park, Whittle Lane, Heywood, Lancashire OL10 2SX Email: [email protected]

The aim of Ital Logistics is to provide a quality, reliable and personalised service, with openness, honesty and integrity.“ “

Ital logistics advert 2016 220x280.indd 1 04/07/2016 14:31

FORWARDER magazine June 2016 3

JUNE2016

CON

TEN

TSWelcome to the June 2016 edition

of FORWARDER magazine.

INDUSTRYNEWS 6DoorbellTM e-commerce solution | DB Cargo eco-neutral project | Catwalk to doorstep in 24h

MOVE ITLIKE... 20Hilary Devey, Pall-Ex Group

ASK THE EXPERTS 26No address? No problem...

REGIONAL FOCUS 30Export to India | Export to Spain | No such thing as a problem

48FORWARDLAWMajor changes to DVSA enforcement

36M&A FOCUSMergers & acquisitions opportunities in the world of freight

40RECRUITMENTFOCUSRecruiting for branch start ups | Job board by ForwardingJobs

50FORWARDER DIRECTORYIndia | Spain

Move it like...HILARY DEVEYPall-Ex Group


ChinaThailandIndonesiaKoreaPhilippinesVietnamTaiwanMalaysiaSingapore

CambodiaMyanmarJapanIndiaBangaldeshPakistanSri LankaNew ZealandAustralia

South AfricaUAEBrazilCanadaUSA

Import & Export Ocean Freight Services include (to/from):

Your Global Logistics Partner

T: 01708 630 448 - W: daygard.com - E: [email protected]


WELCOME TO FORWARDER...

As we leave Q2 behind and transition into the latter half of the

year one thing is certain: that the direction this country will

take is yet to be decided. We have exercised our democratic

right in our millions and have decided we no longer wish to be a part

of the European Union. So, what does this mean for the masses?

The simple answer is that no one seems to know. We can only aim

to have a clear strategy in place for when Article 50 is invoked.

As a result of our new status it seems apt that the focus for this month

should be UK Distribution as we reflect inwards. We look to Pall-Ex

and Hilary Devey to demonstrate how they have found success by

working as a cohesive network; explaining the benefits of being a

member and the type of values they look to instil in their colleagues.

We also look ahead to the implementation of the new SOLAS

regulation which comes into force on 1 July. After six months of

discussion surrounding Method 1 vs Method 2 and the perils and

pitfalls of the legislation it seems we are on the right track for a

smooth adjustment.

All being well we should look to the positives of this momentous

outcome and aspire to come together to drive this industry forward.

Jodie Morris, Editor, FORWARDER magazine

Freight Media Ltd

Unit 8 Apex Court,


Bristol BS32 4JT

A WORD FROM

THE EDITOR

Do you have editorial or news to send us?

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+44 (0)1454 628 771

Read the magazine online: got to www.ISSUU.com

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@forwardermag

MEET THE TEAMJODIE EDITOR [email protected] +44 (0)1454 628 771

TIM DESIGNER [email protected]

VICTORIA ADVERTISING [email protected] +44 (0)1454 628 795

CHRIS MARKETING [email protected]

This is the team behind FORWARDER magazine. We set

out to offer the industry something different, something clearer

and more visually appealing. We're all very proud of what we've

created and we sincerely hope you like it as much as we do.

mailto:[email protected]

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https://issuu.com/freight-media/stacks/174d73a64e254649bc2e4925b636e7e9


INDUSTRYNEWS

Crane Worldwide Logistics today announced an exciting

new logistics solution that delivers an on-demand final mile

service to retail customers. Crane Worldwide Doorbell™

will allow retailers to deliver faster speed-to-market and provide

greater shopping convenience to end customers, all with the added

visibility of delivery tracking through a mobile platform.

We have created a solution that enables key brand name retailers

to compete in the current on-demand economy. We believe this

solution out-performs current large e-retailer platforms.

David Widdifield, Global Director of Retail Solutions,

Crane Worldwide Logistics

Combining in-store order fulfilment, along with Crane Worldwide

Logistics’ forward-stocking warehouse and expedited shipping

programs for e-commerce or omnichannel operations, the Crane

Worldwide Doorbell™ solution will help retailers manage changing

logistics requirements in an affordable way.

An agile business logistics network is essential in today’s competitive

retail market. Higher consumer expectations and rapidly growing

online and mobile markets are driving retail companies to seek

innovative supply chain solutions.

E-commerce is growing at a rate of 25% CAGR globally, with

M-commerce (mobile commerce) driving more than 34% of

online transactions. The mobile experience of Crane Worldwide

Doorbell™, with its emphasis on flexibility and efficiency, will allow

retailers to better navigate this changing market.

Our focus has been on providing unit cost savings for our retail

customers’ e-commerce platforms, while delivering an ultimate

and transparent final mile mobile customer experience. Combining

mobile technology with the capabilities of our extensive carrier

network, Crane Worldwide Doorbell™ provides our retailers with

a complete, best in class, omni-channel logistics solution.

Keith Winters, Chief Operating Officer, Crane Worldwide Logistics

CHALLENGING THE NORMCRANE WORLDWIDE LOGISTICS DELIVERS LAST-MILE eCOMMERCE SOLUTION

WANT TO KNOW MORE?You can find more information at www.craneww.com

Customer places order online

Order logged with Crane Worldwide Doorbell

Crane driver dispatched to collect order from retailer

Package is collected from retailer

Retailer and customer can track progress

Order is delivered to the customer's front door

Retailer receives delivery confirmation

http://www.2wglobal.com


MARITIME TAKES DELIVERY OF

NEW MERCEDES BENZ UNITS

DATATRADE URGES BUSINESSES:

BETTER MANAGE BARCODE LABELLING

Maritime Transport Limited (Maritime) have

started to take delivery of their new tractor

units from Mercedes-Benz.

The 65 new vehicles are the first that Maritime has purchased

from the German manufacturer since 2011, and will be

equipped with their BigSpace cabs, which offer drivers nearly

2 metres of headroom.

We are delighted to rekindle our association with

Mercedes-Benz after five years,’ said Alan McNicol, Group

Financial Director. ‘These tractors are a great addition to our

fleet and I know our drivers are going to be delighted with

their nearly 6,000 litres of internal capacity. We are extremely

happy to supply Maritime with these trucks, reigniting what

has historically been a great working relationship with the company.

We are very proud of this model which boasts 449bhp and have no

doubt it will look fantastic in the iconic Maritime livery.

Rob Dale, Truck Fleet Sales Manager, Orwell Truck & Van, Mercedes-Benz

The first of the new vehicles from Mercedes-Benz started to arrive

just weeks after Maritime announced they had purchased 30 units

from Volvo as part of their continued fleet expansion. Along with

the new vehicle purchases, Maritime have ordered 100 new Curtain

Siders from Lawrence David and 200 new Sliding Skeletal Trailers

from Dennison. The continued expansion is further good news for

the haulier after they also announced the opening of a new depot in

Leighton Buzzard a few months ago.

Mislabelled shipments and illegible barcodes can result in

rejected loads, or even compliance fines, and Datatrade is urging

more businesses to put processes in place to prevent this happening.

Datatrade has been supplying and maintaining industrial printers

for over 30 years and is concerned by how more and more

organisations are prepared to risk their profitability and reputation

by allowing unauthorised access to the design/production of their

barcode labels, or not monitoring their print quality.

We’re seeing increasing evidence of this happening in supply

chains. Barcode labels enable retailers, manufacturers and logistics

providers to track and trace goods and, while most of them recognise

how broken printers can stop product flow, few have grasped

the vulnerability of the actual labels through either accidental

or malign abuse. Managing barcode label printing is a weak link

in many organisations and it’s about time we invested the same

level of management and accountability for these critical pieces of

information in the same way as we look after and protect other key

systems and data,

Peter Laplanche, a Director at Datatrade

http://happening.Datatrade

http://happening.Datatrade


INDUSTRYNEWS

DB Cargo has run the first train in the country with a zero

carbon footprint by helping to fund an eco-project in

Rwanda to offset the emissions.

The carbon neutral train delivered finished vehicles from Germany to

DB Cargo’s London Eurohub. Calculations were made to determine how

much it would cost to compensate for the emissions released during

the journey. These took into account distance, weight, payload capacity,

backload statistics, traction type, and fuel/electricity consumption.

The calculated cost was used to support a project in Rwanda that

equips families, including those in camps for displaced people, with

highly efficient firewood stoves, in partnership with the climate

protection organisation Atmosfair.

Rwanda has a population density of over 390 inhabitants per km2,

making it one of the most densely populated countries in Africa.

The ongoing population growth is causing the demand for energy

to rise. Due to lack of land and resources the supply of wood fuel is

becoming more and more difficult.

The stoves use up to 80% less wood than traditional three-stone

fires, easing difficult living conditions for families and providing

an alternative to using increasingly expensive charcoal. Replacing

charcoal also leads to even higher wood savings as 9kg of wood must

be burnt to produce just 1kg of charcoal.

The project additionally supports local trade and communities as

the firewood stoves are assembled by local partners, who also teach

people how to use them.

The Eco Neutral train transported the finished vehicles to DB

Cargo’s London Eurohub through the Channel Tunnel.

Rail freight already offers environmental benefits, producing

approximately 76% less CO2 compared to road transport. But it

is important to us all at DB Cargo that we don’t stop there and

continue to work in partnership with our customers to minimise

the impact of operations on the environment even further.

Running the first ever carbon neutral rail service in the UK is a key

milestone for us and something that we will continue to build on.

Les Morris, Head of Sales, DB Cargo UK

DB CARGO'S ECO NEUTRAL PROJECTHELPS FAMILIES IN RWANDA

WANT TO KNOW MORE?You can find more information at uk.dbcargo.com

http://uk.dbcargo.com


House of Holland’s SS17 menswear collection was ordered

directly from the catwalk thanks to a new image

recognition app and fulfilled by Freight Brokers.

House of Holland pieces showcased at London Collections Men

(LCM) were delivered to customers the morning after the show

thanks to new visual recognition software, with deliveries organised

by Freight Brokers.

Fashion enthusiasts at last week’s show were able to ‘point and click’

their phones at catwalk pieces, and order using an app created by

image recognition technology specialists Blippar.

House of Holland enlisted Freight Brokers to ensure next-

morning delivery for the orders made in real time from the

catwalk during their Friday evening debut LCM showcase.

Friday’s show was an exciting time for House of Holland

and the new technology gave the whole event a real lift,’ said

Emmeli Kimhi, Digital Manager, House of Holland. We have

worked with Freight Brokers since 2011 and we knew we

could rely on them to deliver.

Guests at the show were able to pay using Visa

Europe Collab.

Working with Visa Europe Collab and Blippar to deliver

House of Holland’s new collection was an exciting glimpse

into the future of fashion and e-commerce and we look

forward to supporting our customers in this way again,

said Charles Keisner, Managing Director, Freight Brokers.

Friday evening’s show was held at the British Fashion Council’s event

space on Aldwych, London. The collections were made from the House

of Holland headquarters in London Fields and delivered UK wide.

We are thrilled to be partnering with Freight Brokers and Visa

Europe Collab to offer a world first in payments and delivery via

Augmented Reality (AR) technology, using the Blippar app, said

Simon Richards, Retail and Strategic Partnerships Director, Blippar.

The potential in AR payment integrations is ground breaking for the

retail industry and we are proud to be offering our world-class tech

to explore this alongside Visa Europe Collab and Freight Brokers,

and support House of Holland’.

The Blippar app allows users to point their smartphone at an item

they like, and using the smartphones camera to identify the item.

The user can then choose several variations like size & colour before

completing a purchase.

FREIGHT BROKERS BRINGS NEW HOUSE OF HOLLAND COLLECTION

FROM CATWALK TO DOORSTEP

IN 24 HOURS


INDUSTRYNEWS

Today, the World Shipping Council (WSC), the TT Club,

the International Cargo Handling Coordination Association

(ICHCA), and the Global Shippers’ Forum (GSF) jointly

released a second Frequently Asked Questions (FAQ) document

designed to support the smooth implementation of the container

weighing regulations that take effect globally on 1 July 2016. The

amendments to SOLAS (International Convention for the Safety

of Life at Sea) require packed shipping containers to have a verified

gross mass (VGM) before they can be loaded on a ship for export.

Like the initial joint industry FAQ document, published last December,

these new supplementary FAQs are based on actual questions from

affected stakeholders regarding proper implementation of the new

regulations. The supplementary FAQs include new questions and

answers as well as expanded answers to some of the questions listed

in the December FAQs. As such, these FAQs do not introduce

new interpretations or approaches, but seek to provide further

assistance in explaining the SOLAS VGM requirements by building

on existing guidance material.

Some of the supplementary FAQs explain in more detail how the

SOLAS container verified gross mass requirements should be

fulfilled in various circumstances as described in questions received

from supply chain parties. Other supplementary FAQs are intended

to give additional information regarding the two methods that may

be used under the SOLAS VGM requirements to obtain the verified

gross mass of a packed container.

Stakeholders are urged to continue to approach any of our

collaborating organizations with additional questions that may arise

after the enforcement date of the regulation on 1 July. Contact

details of subject-matter experts from each of the organizations can

be found at the end of the FAQs document.

Container safety is a shared responsibility, and all parties have an

interest in improving the safety of ships, their crews and others

throughout the containerized supply chain while reducing the risk

of damages to cargo.

The FAQs document can be accessed at:

http://www.ttclub.com/loss-prevention/container-weighing/

tt-club-briefings/

BROAD COALITION PROVIDES GUIDANCEFOR CONTAINER WEIGHING REGULATIONS

THE MEMBERS OF THE COALITIONThe World Shipping Council

The TT Club

International Cargo Handling Coordination Association

The Global Shippers’ Forum

http://www.ttclub.com/loss-prevention/container


Tel: +44 (0)1977 708484Fax: +44 (0)1977 791856www.brianyeardley.com

• Family-owned business, established for over 40 years, offering a quality, reliable and affordable service

• Owned fl eet of over 70 low-ride Mega Cube (100 x m3) high-security box and armoured curtain-sided trailers which are all EN-12642 - XL coded

• Load safety and security guaranteed

• Euro 6 modern fl eet of satellite-tracked air-ride trucks

• Full UK and European Driver Accompanied Service. All drivers are experienced and are ADR (Hazardous) trained

• FORS for London Transport registered - ISO 9001:2008 - SQAS accredited - UK Border Force Accreditation Scheme

• Full Load - Groupage - Express services are available with different costing options to suit client’s budget

Head offi ce: Strand House, Wakefi eld Road Featherstone, West Yorkshire WF7 5BPAshford: Connect 10, Units 21-24 Ashford Business Park, Foster Road, Ashford, Kent TN24 0SH


INDUSTRYNEWS

Multimodal network operator Samskip and inland

waterway transport provider Pro-Log are celebrating

the 10th anniversary of barge operations connecting

Rotterdam and Duisburg by adding a second vessel, increasing

service frequency to six times weekly.

May 2016 completes the first decade in the cooperation

between the two unitised transport specialists, one a pan-

European operator of ships, trains, trucks and multimodal

equipment, and the other a dedicated river barge operator.

Reliability is a cornerstone in the competitive case for multimodal

transport, and nowhere is it more crucial than in the corridor

between Rotterdam and Duisburg, says Leo Osseweijer, Samskip

General Manager Procurement & Equipment Control. Over the

last decade, Pro-Log has proved itself reliable day-in, day-out, as well

as cost efficient and flexible enough to work with Samskip as a true

partner always ready to consider the bigger picture. Customers in the

Ruhr depend on sustainable multimodal services to avoid congestion

on the roads to and from the port of Rotterdam. To date, 2,876 trips

have been completed. We calculate that choosing multimodal has

meant that customers have saved 479,415 total kg in CO2 emissions

in the past 10 years – the equivalent of 17,433 trees.

Mr Osseweijer said that the service levels achieved by the Pro-Log

vessel Theodela (60x 45ft container capacity) had proved decisive

in selecting an inland barge partner a decade ago, and that the three

times weekly service had since proved ‘second to none’.

Adding a second vessel increased the service offering to six times

a week in both directions, while also making it possible to expand

the offering by adding calls in Nijmegen within the schedule.

The partners marked the occasion of their 10-year cooperation

in an informal event held at Samskip’s corporate headquarters in

Rotterdam, marking the service launch date of May 1, 2006.

SAMSKIP & PRO-LOG

ADD A SECOND VESSEL

WANT TO KNOW MORE?You can find more information at www.samskip.com

http://www.samskip.com


The Freight Transport Association (FTA) today called on

members of the Welsh Affairs Committee to press the

Government for clearer information about the future of

the Severn crossings, which return to public ownership in 2018.

FTA appeared before the Welsh Affairs Committee in Chepstow

alongside FTA member Owens Group to give evidence about the

two bridges, which are currently operated by Severn River Crossing

PLC. The bridge tolls are amongst the highest in the country and

FTA is seeking clarity about their future.

The future is uncertain for businesses and commuters who rely

on the bridges every day. It is unthinkable that we are so close to

the transition date and still do not know what this will mean for

users and staff.

Ian Gallagher, FTA’s Head of Policy for Wales

FTA’s appearance follows written evidence already provided to the

Committee in May, where the Association called for the tolls to be

either scrapped altogether or reduced to a level that covered only

maintenance and operating costs. This message was reinforced at

today’s hearing.

Mr. Gallagher added: The net toll revenue received by Severn

River Crossing PLC was around £98 million in 2015. Maintenance

costs for the bridges are around £15 million so there is genuine scope

to reduce the tolls much further than the 50% level announced by

the Chancellors at the last budget.

As a frequent user of the bridge, Owens Group called on the

Committee to press the Department for Transport (DfT) in the

strongest terms to come up with a solution that is both representative

and fair.

With the handover of both of the Severn crossings back into

public ownership potentially as early as October 2017, it is important

that we as an industry gain cross-party support for this issue which

directly affect us.

Ian Jarman, Owens Group, Vice Chair to FTA’s Welsh Freight Council

Commenting on the current operation, Mr. Jarman added:

There is an urgent need for free-flow technology to be used

to ease congestion around the toll plazas, along with the need for

high frequency discounts and the potential of off-peak running time

discounts too.

CLARITY NEEDED ON

FUTURE OF SEVERN BRIDGES

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INDUSTRYNEWS

The world’s largest cargo plane, the Antonov An-225 Mriya

(AN-225), took its first voyage from Ukraine to Abu Dhabi

carrying a shipment handled by Freightworks, the WACO

System member for the UAE.

The six-engine, 600-tonne aircraft, which has twice the wing area

of a Boeing 747, was transporting a compressor skid and associated

system equipment. There were six pieces of cargo weighing a total

of 155 tonnes.

We have a dedicated project team in place for pre-planning the

handling of such moves. This ensured smooth access airside for all

equipment and personnel prior to plane arrival and a total of seven

hours to offload the cargo.

Andrew O’Donnell, Director Projects, Removals & Fine Art, Freightworks

Freightworks contracted Freightworks Logistics in Abu Dhabi

to complete destination services, which included arranging and

undertaking the offloading of the AN-225 airside and onward

transportation to the final destination.

WORLD'S LARGEST CARGO PLANE GETS A HELPING HAND FROM FREIGHTWORKS

WANT TO KNOW MORE?You can find more information at www.samskip.com

Handling for the largest aircraft in the world has been an

exciting challenge for the Freightworks team. Now and then,

there are seminal events in the airfreight industry, and we are

honoured to have been a part of this one,

http://www.samskip.com


RECOGNITION OF FREIGHT NEEDS ESSENTIALIN NETWORK RAIL STRUCTURE REVIEW

PRIORITY FREIGHT AMONGST

FASTEST-GROWING PRIVATE FIRMS IN UK

Priority Freight, a Kent-based provider of time-critical logistics

has been recognised as one of the fastest-growing mid-market

private businesses in the UK, in terms of overseas sales.

The company came 24th in the 2016 ‘Sunday Times HSBC International

Track 200’ league table – the highest-placed specialist logistics provider

in the UK, as well as the top Kent-based firm in the list. Now in its

seventh year, the International Track 200 ranks Britain’s mid-market

private companies in order of fastest-growing international sales.

Priority Freight achieved its industry-best ranking by posting a

two-year average international sales growth of almost 93%, with

annualised overseas sales coming in at just over £21.7m in 2014

– representing over 56% of total sales. The company completes

over 100,000 expedited shipments a year, and celebrates its 20th

anniversary in 2016.

By consistently delivering the fastest, most reliable and cost-effective

emergency logistics in the business, we have achieved some fantastic

results – and this ranking is further evidence that our team’s dedication

and hard work is paying off. We will continue to innovate, providing the

best solutions to customers and our vision is to be the leading provider

of time-critical emergency logistics in key markets globally.

Neal Williams, Group Managing Director at Priority Freight

The Freight Transport Association (FTA) says that it is a

positive development that rail freight will be managed

alongside other GB-wide rail operations in the devolved

route structure of Network Rail.

The announcement on 1 June that ‘freight and national operations’

will come under one Network Rail Managing Director is welcome

in the wake of the Shaw Review Report.

The Shaw Report on the structure of Network Rail recognised

the concerns of the freight sector that Britain-wide freight operations

should not be compromised by the route devolution process and

alignment with dominant passenger franchises. The announcement

of a single MD dealing with freight operations and other GB-wide

operators is therefore a welcome one and develops the ‘system-

operator’ role in the Shaw Report. Most freight flows in Britain

operate across more than one Network Rail boundary. The associated

announcement of enhanced governance arrangements and business

development relations for freight is also a positive move.

Chris MacRae, FTA Head of Rail Freight Policy

He concluded: Rail freight faces a number of challenges in

developing into new markets that are not naturally aligned to rail

after the ending of coal traffic. It is therefore vital that a flexible,

customer-oriented and responsive structure exists to facilitate the

gaining of new traffics to rail.


Leading freight forwarder Eurogate Logistics has stepped up

its connections between the UK and the Baltic States by

reintroducing a weekly groupage service in each direction.

Linking Lithuania, Latvia and Estonia with Eurogate’s UK sites in

Glasgow, Bradford, Hinckley and Thurrock, the service is operating in

tandem with the company’s existing full-load and part-load provision.

Eurogate’s operations director James Moody said the initial response

to the new service had 'exceeded expectations'...

We’ve operated in the Baltic States for more than 25 years but in

2008 we took the decision to stop running our own scheduled services

after the region was particularly hard-hit by the recession. However,

with the region’s economy gaining strength and demand rising, we felt

it was time to reintroduce them and we’ve been proved right – the

reaction in the first month has been overwhelmingly positive.

Depot-to-depot transit times are three to four days and onward

distribution and collection throughout Russia and CIS can also

be arranged.

Mr Moody added: The Baltics are important destinations in their

own right, but their proximity to Russia and CIS – including cities

such as St Petersburg, Moscow and Minsk - makes the new routes

additionally attractive to exporters and importers. We envisage the

new service going from strength to strength.

Eurogate Logistics operates 19 offices in eight countries including

Russia, Hungary and the Czech Republic. Committed to growing

its global business, this latest development follows the recent

expansion of its Polish groupage services beyond Warsaw with

the introduction of direct routes to the cities of Gdansk, Poznan

and Rzeszow.

INDUSTRYNEWS

DIGEST...Established in 1990, Eurogate Logistics employs 175 people across a network of 19 offices and has a turnover of €65m.

EUROGATE REINTRODUCES

SERVICES TO BALTIC STATES


Our service to and from Spain carries the same philosophy as our primary service with Italy. Over the years we have taken our time to fi nd the right partners who share our work ethic.

We work with several partners spread throughout Spain, being able to draw on their specifi c individual strengths depending on their geographical location and any other services which they provide. This enables us to manage all movements to the maximum advantage of our clientele, widespread throughout the Iberian Peninsula.

Our services are extensive. With around 18-24 Export departures each week, plus full loads, in brief summary, we provide the following Road Freight Groupage services, all capable of carrying Dangerous Goods, to:

Barcelona – Direct every Tuesday, Wednesday & Friday

Madrid – Direct every Tuesday & Friday

Valencia – Direct every Tuesday & Friday

Irun & Zaragoza – Every Tuesday & Friday

Majorca, Ibiza & Minorca – Tuesday, Wednesday & Friday

The Canary Islands – Tuesday, Wednesday & Friday

Gibraltar, Cadiz, Ceuta & Melilla – Every Tuesday & Friday

Andorra – Tuesday, Wednesday & Friday

Additionally we provide a weekly Temperature Controlled service every Thursday from our Manchester depot. And what goes out must come back, so all services are replicated as Imports on a minimum twice weekly service.

Our Partners in SpainOur partner in Barcelona is Novocargo S.A., which was established in May 1978. Continuous expansion throughout these years has enabled the Company to become one of the leading National Organisations for international transport and integral logistic operations. Their 6 fully owned offi ces, located in the main key areas of Spain, provide a platform for widespread distribution, including the movement of dangerous goods subject to ADR. For more information about Novocargo, visit their website at www.novocargo.com.

Our partner in Madrid is MZ Logistic SL based in their 20,000 sq ft warehouse at the Industrial Zone in Coslada, Madrid. Founded in April 2007 from people spanning more than 25 years of experience in this sector, their specialisation is the UK and Ireland, Eastern Europe, and the Baltic and Scandinavian countries. Providing Regular and direct Groupage departures to and from these countries, they pride themselves on a consistency of service that their clients have grown accustomed to rely upon. For more information about MZ Logistic, visit their website at www.mzlogistic.com.

Our partner in Valencia is Grupo Moldtrans which was established in 1979. It is completely Spanish owned, and is one of the leading companies within the Spanish logistics industry. With 10 offi ces strategically placed within the Iberian Peninsula, including more recently Las Palmas, Gran Canaria, their extensive Spanish distribution services optimise transit times and cost. For more information about the Moldtrans Group, visit their website at www.moldtrans.com.

For Rates & Bookings call 01706 248 001 or visit www.ital-logistics.com

Our service to and from Spain carries the same philosophy as our primary service with Italy.

“ “

ITAL LOGISTICS // SPAIN, BALEARICS AND CANARIES

Ital logistics Spain balearics canaries 280x220 2016.indd 1 23/06/2016 11:19


INDUSTRYNEWS


EMIRATES' MESSAGE ABOUT ILLEGAL

WILDLIFE TRADEGOES AROUND THE WORLD...

...AND ON A ROUNDABOUT

Emirates is on a mission to raise awareness about

the threat that the illegal wildlife trade poses to the

survival of some of the planet’s most endangered

and iconic animals.

Emirates today unveiled its fifth A380 emblazoned with

special livery in support of United for Wildlife - an alliance

between seven of the world’s most influential conservation

organisations and The Royal Foundation of the Duke and

Duchess of Cambridge and Prince Harry.

Unlike its four jet-powered siblings, this latest Emirates

‘United for Wildlife’ A380 aircraft is featured in situ, at the

traffic roundabout leading to London Heathrow airport – a

highly visible site that reaches over a million international

travellers and their families and friends annually.

One of the largest known aircraft models in the world, the

Emirates A380 model at London Heathrow’s roundabout is

built to an exact 1:3 scale of a real A380 aircraft. Weighing

more than 45 tonnes, the model is the same size as a real

Boeing 737.

Over the past six months, Emirates has literally taken its

message against the illegal wildlife trade to the skies and

across the world. Since November, the airline’s four eye-

catching ‘United for Wildlife’ A380 aircraft have flown more

than 4.2 million kilometres on over 800 flights, delighting

customers, global travellers and plane spotters in 34 cities

spanning five continents.


HILARY DEVEY,PALL-EX

MOVE ITLIKE...

YEAR FOUNDED1996

SPECIALISMSDistribution of small consignments of palletised freight

NO OF EMPLOYEES184

SITESOver 100 depot locations in the UK

MODESRoad freight haulage

EXPANSIONPall-Ex has networks in Spain, Portugal, UK, Italy, France, Romania, Belgium, Luxembourg and the Netherlands.

AWARDSMotor Transport, Team of the Year winner 2015

MILESTONE ACHIEVEMENTS2004: 6 millionth pallet handled

2009: Expansion into Europe with Pall-Ex Italia

2010: First pallet network to achievenetwork-wide ISO 9001:2008 certifi cation

2015: Over 350 members across Europe


Pall-Ex Group’s award-winning network of quality hauliers collaborate to deliver leading palletised freight

distribution services throughout the UK, Europe and beyond. With its headquarters and central UK hub located

right at the heart of England’s Midlands, Pall-Ex has grown phenomenally since its inception in 1996.

The Group is an unrivalled pioneer of effi cient, reliable and cost-eff ective freight distribution. It unites a growing number

of interconnected, domestic partner networks, which form Pall-Ex’s effi cient pan-European supply chain solution.

Pall-Ex off ers a strong core of reliable local, national, and international logistics services, with fl exible, bespoke solutions

in place in support of its many corporate accounts.

Continually forging new business links throughout Europe and beyond, Pall-Ex has remained true to its values. Its members

and service-users are valued as partners; while its vibrant brand is synonymous with sector-leading quality, innovation,

and professional commitment.

HILARYSAYS...

We’ve remained true

to our core value and

that’s that our haulier

members are valued

as partners.



Pall-Ex Group’s award-winning network of quality hauliers collaborate to deliver leading palletised freight

distribution services throughout the UK, Europe and beyond. With its headquarters and central UK hub located

right at the heart of England’s Midlands, Pall-Ex has grown phenomenally since its inception in 1996.

The Group is an unrivalled pioneer of effi cient, reliable and cost-eff ective freight distribution. It unites a growing number

of interconnected, domestic partner networks, which form Pall-Ex’s effi cient pan-European supply chain solution.

Pall-Ex off ers a strong core of reliable local, national, and international logistics services, with fl exible, bespoke solutions

in place in support of its many corporate accounts.

Continually forging new business links throughout Europe and beyond, Pall-Ex has remained true to its values. Its members

and service-users are valued as partners; while its vibrant brand is synonymous with sector-leading quality, innovation,

and professional commitment.

HILARYSAYS...

We’ve remained true

to our core value and

that’s that our haulier

members are valued

as partners.


Pall-Ex has seen incredible success since its inception; what do you think is responsible for its consistent growth?

This year marks two decades in the driving seat. It’s been

hard work, but the rewards of seeing the business grow so

phenomenally have outweighed everything else. I take great

pride in looking around at what we’ve achieved. Continual

achievement has been possible for so many reasons.

Whenever I give talks to budding entrepreneurs, I always tell

them that to run a successful business, you need to be tough.

You will always have to make diffi cult decisions and keep

focused on the bottom line. That’s certainly served us well.

However, when it comes to the absolute key to Pall-Ex’s success,

one thing stands out: over the years, we’ve remained true to

our core value and that’s that our haulier members are valued

as partners. They’re the heart of Pall-Ex. We’ve assembled a

network that comprises the crème de la crème of the haulage

industry. In the past 12 months, we’ve won industry-leading

awards for our team ethos. They say a business is only as good

as its people, and I’m delighted to say that, at Pall-Ex, we have

the best, and other people recognise that too.

Pall-Ex now has over 100 hauliers in its UK network; what are the key benefi ts to being a member?

Hauliers join networks as they know it’s becoming

increasingly diffi cult to service the growing needs of their

customers alone. They need a reliable, ambitious partner.

Arguably the main question that hauliers want answering

is what the likely fi nancial return will be. We consult with

every member to ensure they have a realistic understanding

of the expected payback on their investment. We know the

business model is a profi table one - and typically members

can expect ROI of up to 10 per cent after 12 months.

When members join us they instantly receive the ISO mark

of quality for their Pall-Ex operations, as we’re the only pallet

network to achieve a network-wide ISO 9001 accreditation.

It’s proven to be a great quality mark for hauliers to promote

to existing and prospective customers.

We fully believe that members should be in a position to grow

individually, alongside the network. European expansion is one

strategy that off ers a clear growth route for pallet networks

and, in turn, extends the service individual members can off er

their own customers. Pall-Ex has active networks in France, Italy,

Spain, Portugal and Romania, with further expansion taking place

in other key nations this year. We’re creating new opportunities

across the continent for our members, developing competitive

service off ers that can boost their growth potential.

Members also benefi t from our strong environmental record.

The average vehicle capacity of Pall-Ex members is 90 per

cent, compared to 73 per cent for other pallet network

vehicles. Meanwhile, the aerodynamic design of our trailers

delivers an extra 12 per cent fuel effi ciency.

You have recently announced a new partnership in Bulgaria with Econt; how does this tie in with your expansion plans for the future?

Europe remains fertile ground for us. In 2015, we achieved

European sector growth of 31 per cent and it’s an upward

trend. Each new network is a vital step towards building

MOVE ITLIKE...

HILARYSAYS...

...members should

be in a position to grow

individually, alongside

the network.

Q

Q Q

A

AA

a truly Pan-European network and our new partnership in

Bulgaria is no exception. Econt operates over 40 per cent of

the parcel market there, so it’s easy to see why they’re the

ideal partner for us.

The pallet distribution market in Bulgaria is a developing

one. I would say it’s fairly unstructured with freight volumes

generally being delivered through long distance multi drops

or through courier networks, which proves to be ineffi cient.

There’s a need for a specifi c solution and we’re in a position

to off er a tried and tested model with very clear benefi ts for

customers and operators.

Our new members in Bulgaria will have access to Pall-Ex’s

growing continental network spanning the UK, Spain, Portugal,

Romania, Italy, France, and shortly the Benelux regions.

What is your current focus within the business and how do you intend to make it a success?

We’ve recently held our annual members conference

where the theme was ‘Good to Great’ and this really helps

to summarise our driving force as a business.

We’re a good network but no business should rest on its

laurels and should always be looking to move forwards.

We’re on a journey to being great, the best in fact, and

all of our partner hauliers are on the road alongside us.

Over the past few years, we’ve made strides towards

reversing the trend of price undercutting that has

been plaguing the sector and leaving many hauliers in a

precarious financial situation.

The plan has been about placing the customer at the

very heart of our operations and producing a quality

service that they’re willing to pay more for. The idea has

been to create a new industry quality benchmark that

we can filter out across Europe too. Our plan covers

all aspects of the business, from hub infrastructure and

robust management systems, to developing our people

and broadening our communication.

When we talk about the ‘Good to Great’ concept, I

like to reference American businessman and writer

Max De Pree, who said: ‘We cannot become what we

want by remaining what we are.’

You recently came out in support of the ‘Britain Stronger in Europe’ campaign alongside Lord Rose. In your eyes, what impact will Brexit have on the Freight industry?

It’s quite simple: Britain is stronger in Europe. The UK’s

supply chain relies on an effi cient, reliable, international

logistics network – being a part of the EU is fundamental

to providing this. You only have to look at the growth of

Pall-Ex and, more importantly, the continuing business

success of our member hauliers, to see that. Britain would

be a net loser if we leave Europe, with severe damage to

jobs, trade and investment. As things stand, as part of

the EU, British businesses get a ten-to-one return on our

investment – why tamper with that?

The issue of driver shortages is another challenge for the industry. Is it having a big impact?

It’s something that’s created a lot of column inches

and obviously an issue that should be taken seriously.

We’ve recently commissioned some research to get a

broader understanding of the reality of the problem.

What we found was that the impact of driver shortages

is yet to peak. Just over 40 per cent of the hauliers we

spoke to said they currently have no problems with

driver shortages, but identifi ed it as a long-term threat.

37.5 per cent of the hauliers said that the issue was

being caused by an ageing driver population, whilst

25 per cent attributed it to a negative perception of

the industry. It’s obvious that the sector seriously

needs to invest in attracting, recruiting and retaining

young talent as our workforce retire or decide to

change careers.

Q

Q

QA

A

A


a truly Pan-European network and our new partnership in

Bulgaria is no exception. Econt operates over 40 per cent of

the parcel market there, so it’s easy to see why they’re the

ideal partner for us.

The pallet distribution market in Bulgaria is a developing

one. I would say it’s fairly unstructured with freight volumes

generally being delivered through long distance multi drops

or through courier networks, which proves to be ineffi cient.

There’s a need for a specifi c solution and we’re in a position

to off er a tried and tested model with very clear benefi ts for

customers and operators.

Our new members in Bulgaria will have access to Pall-Ex’s

growing continental network spanning the UK, Spain, Portugal,

Romania, Italy, France, and shortly the Benelux regions.

What is your current focus within the business and how do you intend to make it a success?

We’ve recently held our annual members conference

where the theme was ‘Good to Great’ and this really helps

to summarise our driving force as a business.

We’re a good network but no business should rest on its

laurels and should always be looking to move forwards.

We’re on a journey to being great, the best in fact, and

all of our partner hauliers are on the road alongside us.

Over the past few years, we’ve made strides towards

reversing the trend of price undercutting that has

been plaguing the sector and leaving many hauliers in a

precarious financial situation.

The plan has been about placing the customer at the

very heart of our operations and producing a quality

service that they’re willing to pay more for. The idea has

been to create a new industry quality benchmark that

we can filter out across Europe too. Our plan covers

all aspects of the business, from hub infrastructure and

robust management systems, to developing our people

and broadening our communication.

When we talk about the ‘Good to Great’ concept, I

like to reference American businessman and writer

Max De Pree, who said: ‘We cannot become what we

want by remaining what we are.’

You recently came out in support of the ‘Britain Stronger in Europe’ campaign alongside Lord Rose. In your eyes, what impact will Brexit have on the Freight industry?

It’s quite simple: Britain is stronger in Europe. The UK’s

supply chain relies on an effi cient, reliable, international

logistics network – being a part of the EU is fundamental

to providing this. You only have to look at the growth of

Pall-Ex and, more importantly, the continuing business

success of our member hauliers, to see that. Britain would

be a net loser if we leave Europe, with severe damage to

jobs, trade and investment. As things stand, as part of

the EU, British businesses get a ten-to-one return on our

investment – why tamper with that?

The issue of driver shortages is another challenge for the industry. Is it having a big impact?

It’s something that’s created a lot of column inches

and obviously an issue that should be taken seriously.

We’ve recently commissioned some research to get a

broader understanding of the reality of the problem.

What we found was that the impact of driver shortages

is yet to peak. Just over 40 per cent of the hauliers we

spoke to said they currently have no problems with

driver shortages, but identifi ed it as a long-term threat.

37.5 per cent of the hauliers said that the issue was

being caused by an ageing driver population, whilst

25 per cent attributed it to a negative perception of

the industry. It’s obvious that the sector seriously

needs to invest in attracting, recruiting and retaining

young talent as our workforce retire or decide to

change careers.

Q

Q

QA

A

A


The industry has a self-esteem problem, so by refusing to

undercut on price, networks can operate more sustainably –

by then reinvesting back into new and existing drivers.

How would you defi ne your company culture?

We’ve worked hard to build a strong culture of teamwork

and collaboration. Great teams win together and we

encourage everyone to keep that ethos front-of-mind.

The culture is also a customer-focused one. Every depot

is a customer of each other and, in turn, each depot is a

customer of the Pall-Ex hub. We treat each other as valued

and respected customers and are accountable if things aren’t

up to scratch. With that in mind, the culture also focuses

on continual improvement. As I said previously, we’re on the

road from good to great. Great businesses are the ones that

can look at themselves and continually evaluate and learn.

I personally also like to encourage passion and pride. I could’ve

easily given up on the whole idea of Pall-Ex at the very beginning,

when everyone I asked for help slammed the door in my face.

However I persevered because I passionately believed in my

idea. I like everyone to have that same fi re in their belly.

What makes you proud to be a part of Pall-Ex?

Originally, it was that I proved all of my doubters wrong,

but I’ve moved on from that.

Every single day, I’m proud of what we’re doing for our staff ,

our members and our customers. I’m proud that we’ve been

able to donate hundreds of thousands of pounds to charity

via our Penny A Pallet scheme too. Most of all, I’m proud of

the very real diff erence we’re making to individual hauliers

across the UK and Europe. When I talk to a member who tells

me that their turnover has seen a signifi cant increase, when

just a few years ago they were scared of losing the business

altogether, I think to myself ‘that’s what I did it for’.

You’ve spoken a lot about focusing on customers. What do you think makes good customer service?

Remember that for us, it’s not just about being good,

it’s about being great.

Great customer care starts with treating the customer not

as a customer at all, but as a partner. They’re an investor

in your business and should be acknowledged as such. It

needs to be a collaborative process that sees both sides

working together, with the end result being a fantastic

overall experience. Your partner should be clearly able to

see they made the right decision choosing to work alongside

you rather than one of your competitors. For a supplier

to off er a truly collaborative process, they need to engage,

communicate and stay engaged. It’s about being attentive,

exceeding expectation and keeping the customer informed.

Another crucial factor is not being afraid to ask for feedback.

So many businesses fail to do this and then are surprised

when the job is fi nished and they’re told ‘it was ok, but…’.

By talking to customers throughout the process and asking

for feedback, you can work quickly to fi x anything that

isn’t meeting their expectations. 68 per cent of customers

will switch suppliers if the service they receive is not good

enough, so it really is vital to have an open and honest

dialogue with your customers.

A

A

A

Q

Q

Q

MOVE ITLIKE...

HILARYSAYS...

You need to surround

yourself with people on

an even keel...

Charity work is something that is unquestionably important to you; in what ways has this shaped how you do business?

I have great admiration for people who dedicate their

lives to charity work, and who throw everything they have

into trying to improve the lives of the people they support.

My work with incredible charities such as Carers Trust, The

Stroke Association, Fresh Start – New Beginnings, and the

British Citizen Awards, in particular, provides a constant

reminder that when it comes to business, people are your

biggest and most important asset. Any entrepreneur worth

their salt never stops learning, and the passion, dedication

and determination that I see in these charity workers is

nothing short of inspirational.

You were awarded a CBE in 2013 for your services to the Transport industry, what was it like meeting the Queen?

It was such an honour to meet Her Majesty, and to be

formally recognised for Pall-Ex’s achievements. I looked at

it as a collective reward for all the hard work from our staff

and our members over the years, and it was a proud day not

only for me, but for the whole Pall-Ex Group.

You have also been recognised on a number of occasions as a leading Businesswoman. What challenges, if any, do you think face young women in the industry today?

Life would be a lot easier (and fairer) for young women

entering the business world, if tax breaks were made more readily

available, but very few companies can currently take advantage.

Issues such as everyday sexism can be such a deterrent to young

women, so I’d like to see more incentives provided to encourage

them to get into business. I think smaller companies should get

better breaks for parental leave, maternity pay, or receive grants

that ensure they are compensated when employing young people

for training schemes and apprenticeships.

Young people give companies zest, and infl uence other

employees with their determination and will to work, so

anything possible to support them should be undertaken.

You are undoubtedly most recognised for your time on Dragon’s Den which demonstrated just some of your entrepreneurial instinct. If you had one piece of advice for aspiring business people what would it be?

Choose the right partners, in life and in business. You need

to surround yourself with people on an even keel, who aspire

to the same dreams and ideals, and who will support you.

The best business leaders all share a common trait, which

both helps and hinders: blunt-faced stubbornness, but a circle

of people you can trust, can help inform your decisions. A

bunch of ‘yes men’ are no good to anybody – you need

honest, brutal feedback to help you keep your business going

in the right direction.

A

A A

AQ

QQ

Q


Charity work is something that is unquestionably important to you; in what ways has this shaped how you do business?

I have great admiration for people who dedicate their

lives to charity work, and who throw everything they have

into trying to improve the lives of the people they support.

My work with incredible charities such as Carers Trust, The

Stroke Association, Fresh Start – New Beginnings, and the

British Citizen Awards, in particular, provides a constant

reminder that when it comes to business, people are your

biggest and most important asset. Any entrepreneur worth

their salt never stops learning, and the passion, dedication

and determination that I see in these charity workers is

nothing short of inspirational.

You were awarded a CBE in 2013 for your services to the Transport industry, what was it like meeting the Queen?

It was such an honour to meet Her Majesty, and to be

formally recognised for Pall-Ex’s achievements. I looked at

it as a collective reward for all the hard work from our staff

and our members over the years, and it was a proud day not

only for me, but for the whole Pall-Ex Group.

You have also been recognised on a number of occasions as a leading Businesswoman. What challenges, if any, do you think face young women in the industry today?

Life would be a lot easier (and fairer) for young women

entering the business world, if tax breaks were made more readily

available, but very few companies can currently take advantage.

Issues such as everyday sexism can be such a deterrent to young

women, so I’d like to see more incentives provided to encourage

them to get into business. I think smaller companies should get

better breaks for parental leave, maternity pay, or receive grants

that ensure they are compensated when employing young people

for training schemes and apprenticeships.

Young people give companies zest, and infl uence other

employees with their determination and will to work, so

anything possible to support them should be undertaken.

You are undoubtedly most recognised for your time on Dragon’s Den which demonstrated just some of your entrepreneurial instinct. If you had one piece of advice for aspiring business people what would it be?

Choose the right partners, in life and in business. You need

to surround yourself with people on an even keel, who aspire

to the same dreams and ideals, and who will support you.

The best business leaders all share a common trait, which

both helps and hinders: blunt-faced stubbornness, but a circle

of people you can trust, can help inform your decisions. A

bunch of ‘yes men’ are no good to anybody – you need

honest, brutal feedback to help you keep your business going

in the right direction.

A

A A

AQ

QQ

Q


NO ADDRESS?NO PROBLEM

ASK THEEXPERTS WANT

MORE?You can find more information at www.LogisticsTI.com

E-commerce is skyrocketing. According to market research

firm eMarketer, e-commerce sales are estimated to reach

$3.5 trillion within five years and nowhere is that growth

expected to leap faster than in emerging markets.

According to consulting firm McKinsey & Co’s report, Going for

Gold in Emerging Markets,

By 2025, annual consumption in emerging markets will reach $30

trillion—the biggest growth opportunity in the history of capitalism.

Indeed, an expanding middle class and the fast adoption of mobile

devices have such regions as Africa, Middle East and Latin America

primed for a boom in consumer spending, including e-commerce.

But...

Infrastructure still remains an issue for many emerging countries.

Besides adequate roads and warehousing, broadband and electricity

are also issues in certain emerging countries and added to all of

this is the delivery address. Often overlooked in publications, the

correct address is vital for successful delivery. However, according

to What3words' CEO, 75% of the world has inadequate, poor or

no addressing systems.

Of course, one can imagine that inadequate, poor or no address

system can result in higher costs for retailers in the form of returns,

inefficient business practices and poor customer experience. In

addition, even in more developed countries such as the US, delivery

companies such as UPS and FedEx will apply an additional surcharge

for inadequate addresses, which further adds to retailers’ costs.

A couple of start-up companies, What3words and Fetchr, are

aiming to change the address issue in unique ways.

http://www.LogisticsTI.com

http://www.andrewleunginternationalconsultants.com/files/mckinsey-quarterly---winning-the-30-trillion-decathlon-in-emerging-markets---august-2012.pdf

http://www.andrewleunginternationalconsultants.com/files/mckinsey-quarterly---winning-the-30-trillion-decathlon-in-emerging-markets---august-2012.pdf


WHAT3WORDSWhat3words is a unique combination of just three words and

various algorithms to identify a 3x3m square, anywhere on

the planet. According to the company, it works by dividing up

the world’s surface into grids measuring 3x3m and assigning

a three-word marker to each one. The idea is that it’s

more specific than postcodes (which were invented when

posting letters was the main form of communication) and

simpler than GPS co-ordinates, which are too complex for

the average person to remember. For example, the mailing

address for Logistics Trends & Insight is 8920 Eves Road,

Roswell GA 30076, USA. Using What3words’ method the

address is scanty.turf.hazed.

The service has been utilised by the UN, which has used it

to specify locations that have been hit by natural disasters.

In addition, Esri uses it for its ArcGIS mapping platform, allowing

its three-word location labels to be used as a locator within

Esri’s platform and software. Other paying customers include

Navmii and the Norwegian National Mapping site, Norgeskart.

FETCHRBased in Dubai, Fetchr has developed an app to utilise customers’

GPS co-ordinates as a delivery location. It allows users to take

an image of their package for drivers to identify it, schedule pick-

up and delivery, track the package, make payment and collect

the items. The app offers B2C and C2C deliveries.

In addition, the company recently introduced Sellr, which

allows customers to sell on social media. According to Fetchr,

The way people sell on social media is a pain. People use

WhatsApp, exchange numbers, go back and forth, then work

out the payment and the collection, and it can take a lot of

time and effort.

Fetchr is focusing efforts on emerging markets such as Asia,

Southeast Asia and Africa where there are no addresses but rapid

growth of e-commerce. But you cannot solve the boom in

e-commerce unless you solve shipping. E-commerce and shipping

are one and the same. You cannot boom in e-commerce unless

you master last-mile logistics, noted Fetchr's CEO.

Conclusion

The spread of e-commerce has put the spotlight on the final mile

delivery point. While there has been a particular emphasis on

faster delivery in certain parts of the world, the struggle to locate

the consumer is real in other parts of the world whether it’s for a

package or for humanitarian efforts. The address which most of us

take for granted is key to growth for others.

Cathy Morrow Roberson, Logistics Trends & Insights LLC

http://what3words.com/

http://scanty.turf.hazed

https://fetchr.us/


ASK THEEXPERTS WANT

MORE?You can find more information at www.gatehouse.dk

As it stands, factories are dumb – or at least far less

intelligent than current technology could actually make

them. The current industrial production is inflexible

and too expensive and a root cause is supply chain invisibility.

But that’s about to change thanks to Industry 4.0, an initiative

with its roots in Germany that aims to bring about the fourth

industrial revolution. It heralds the era where manufacturing

becomes intelligent and every link in the supply chain talks to

each other and is connected.

The smart factory concept means industrial or manufacturing

processes will be organized in a smart way compared to tired,

traditional methods. In opens the era of intelligent manufacturing

where the entire production chain, including suppliers, logistics and

product life cycle management are connected across frontiers.

In the factory of the future, all individual steps in the

production process will be fully connected and integrated.

This will have an impact on all planning, production and

logistics processes in and around the factory.

Smart manufacturing is not about change for simply change

sake ... it is driven by market needs for production cost

reduction, faster time-to-market, mass production of

individually configured products, and last minute changes to

any order. And that requires adding sensors to everything

and connecting all in the manufacturing and supply chain. The

Internet of Things (IoT) is the driver that will do exactly that.

Take the car industry as an example of smart manufacturing.

Before any new car is built, it is assigned a sensor tag at

Lars Mohr Jensen, Product & Development Director at GateHouse

Logistics, looks into the challenges of the next industrial revolution

and the implications on the Connected Enterprise...

http://www.gatehouse.dk

http://www.gatehouse.dk/en-US/Fields-of-Expertise/Transport.aspx



SMART MANUFACTURING?

ALL ABOUT AN INTELLIGENT, CONNECTED SUPPLY CHAIN

the beginning of the production process. The tag can be associated

to a specific customer. Then the 'car' tells the robots how to build

it along the production line. So, if a customer wants to change the

specification for a SatNav as it goes down the production line, he

or she can but it will impact on stock, on SatNav sub-suppliers ... in

fact on the whole smart supply chain.

Transparency in the supply chain will be central to every smart

factory in every corner of the world so that all know what goods

are in transit and when they will be received.

But the smart logistics chain extends far beyond positional information

of goods. It extends to conditional monitoring of data concerning

every item en route to a smart factory. A smart factory needs to

know if any SatNav has been damaged when a truck went over a

speed calmer. It needs to know if any have been exposed to excessive

high temperatures and humidities in a trailer and much, much more.

The smart factory needs to know before goods are expected into

a production line and to take alternative supply decisions to replace

suspected goods. Supply chain visibility is a cornerstone in Industry

4.0 and it calls for cooperation in the whole supply chain.

Summary

With Industry 4.0, the supply chain gets integrated into production

and when combined with business intelligence will be the basis of

the Connected Enterprise. The smart factory will see islands of

information from diverse platforms and systems being securely and

transparently connected into one data cloud. Only then we will see

factories becoming smart, not dumb.

Lars Mohr Jensen, Product & Development Director,

GateHouse Logistics



REGIONALFOCUS

India is one of the fastest growing economies in the world. It’s

a vast country, occupying a major portion of the south Asian

sub-continent and made up of 29 different states and 7 union

territories. The market varies widely across its many different

regions and states.

Benefits for UK businesses exporting to India

• English widely spoken

• Common legal and administrative history

• Rising personal incomes creating a new middle-class consumer market

• Gateway to south east Asian markets

Strengths of the Indian market

• Fast-growing economy with one of the world’s largest youth populations

• Expanding emerging cities with more than 50 cities now over a million people

• Availability of skilled, low cost workforce

• Good network of banks, financial institutions and an organised capital market

Challenges doing business in India

India is a price competitive market. Government contracts are

awarded to the lowest bidder who meets the technical specifications.

Consumers often prefer lower prices to quality or durability. India

has seven major religions and many minor ones, as well as six main

ethnic groups. As a result there are countless holidays which change

depending on the year.

Other challenges • Barriers to trade and investment in some sectors from regulatory constraints, local sourcing requirements and import tariffs

• Risk of bureaucratic delays

• Risk of bribery and corruption

• Access to the right skills in the local workforce

• Poor infrastructure, including distribution and logistics as much of India remains rural

• Weather extremes with extremely hot weather in summer and wet weather in the monsoon season

EXPORT TO INDIAISSUES & REGULATIONS

FORWARDER magazine June 2016 31Contains public sector information licensed under the Open Government Licence v1.0.

www.gov.uk/government/publications/exporting-to-india/ exporting-to-india

UK & INDIA TRADEUK/India bilateral trade in goods and services was £18.94

billion in 2014. In 2014 UK exported goods worth £6.35

billion to India and services valued at £2.24 billion.

UK’s top 10 goods exports to India • Non-ferrous metals (mainly silver)

• Non-metallic mineral manufactures (mainly gems and jewellery)

• Power generating machinery and equipment

• Metalliferous ores and metal scrap

• General industrial machinery and equipment

• Electrical machinery and appliances

• Professional, scientific and controlling instruments and apparatus

• Transport equipment and industry-specialised machinery

UK is the third largest investor in India after Mauritius and

Singapore. It accounted for 9% of India’s total Foreign Direct

Investment (FDI) for the period from April 2000 to September

2015 with investment worth USD 22.5bn. UK investments are

mainly in chemicals, pharmaceuticals and services.

TAX & CUSTOMS India has signed a Double Taxation Agreement with the

UK. India makes provision for advance rulings to guide

investors and exporters on their tax liabilities, and on the

customs and excise duty implications of transactions.

Customs

The Central Board of Excise and Customs provides information

on Indian customs tariffs. India’s current customs regulations

are guided by the Foreign Trade Policy 2015 to 2020.

The applicable customs duty can be calculated online

through the Custom Duty Calculator. In general, the value

of imports is based on the transaction value. It is important

to remember that consignments to India should be strongly

packed. Packages may receive heavy handling and be left in

the open air for longer than anticipated.

LEGAL CONSIDERATIONSThe legal system in India is based on English common law

and the judiciary is relatively independent.

Standards and technical regulations

The Bureau of Indian Standards (BIS) is responsible for

the development of national standards. These standards

are generally in line with international norms and most

are harmonised with International Organization for

Standardization (ISO) standards. However, imports of

some products are subject to compliance with specified

Indian quality standards. To remain compliant with the law,

manufacturers of these products must obtain certification

from BIS before exporting such goods to India.

The list includes:

• Food preservatives and additives

• Milk powder

• Certain electrical appliances

• Some types of gas cylinders

• Cement

These products must be tested and certified by BIS in India

although BIS does offer pre-certification subject to production

inspections. Check with BIS for full details of the products

and the procedure for applying for quality certification. The

Food Safety and Standards Authority of India maintains a Food

Import Clearance System which can be accessed to understand

the requirements for export of food to India.

Labelling requirements

The government of India regulations require that all imported

pre-packaged commodities, intended for direct retail sale,

must carry the following declarations on the label:

• Name and address of the registered importer

• Generic/common name of the commodity

• Net quantity in terms of standard unit of weights and measurement, in metric

• Month and year of packaging in which the item is manufactured, packed or imported

• Maximum retail sales price (MRP) at which the goods, in packaged form, may be sold to the end consumer

http://www.gov.uk/government/publications/exporting


REGIONALFOCUS

Spain is the fifth largest economy in the European Union

(EU) and now one of the fastest growing in the eurozone.

The population of Spain is about 47 million making it one

of the biggest consumer markets in the EU.

Benefits for UK businesses exporting to Spain

• Entry route to Latin America

• Size of the market

• English accepted as a business language

• Familiarity with British products and openness to them

• Proximity and availability of flights, including low cost airlines

• Spain is a member of the European Union (EU), the World Trade Organization (WTO) and other international bodies. Goods manufactured in the UK are exempt from import duties.

Strengths of the Spanish market

• Competitive cost of transport of goods

• Highly efficient transportation systems

• Quality and availability of qualified suppliers

• Advanced ICT network

Challenges doing business in Spain

Doing business in Spain does not present major challenges to UK

companies as Spain is a similar market to the UK.

The Spanish market is open to overseas companies and there are no

specific restrictions. However, there are challenges which include:

• Long payment terms with many organisations working on 90 to 120 payment days

• Some inflexibility remaining in the labour market

• High degree of devolution of powers to Spain’s 17 autonomous regions

EXPORT TO SPAINISSUES & REGULATIONS

FORWARDER magazine June 2016 33Contains public sector information licensed under the Open Government Licence v1.0.

www.gov.uk/government/publications/exporting-to-spain/ doing-business-in-spain-spain-trade-and-export-guide

UK & SPAIN TRADESpain and the UK are major trading partners.

Spain was the UK’s tenth largest export market (ninth for

goods) in 2013, receiving £13.5 billion of UK exports.

Bilateral trade in goods includes... • Automotive and auto parts

• Aircraft and associated equipment

• Medical and pharmaceutical products

• Inorganic chemicals

• Alcoholic beverages

• Vegetables and fruit

Spain’s share of UK exports (2.6%) is higher than India’s and

Brazil’s combined. UK goods exports grew 3.5% year-on-year

in value in 2014.

21% of all Foreign Direct Investment (FDI) in Spain since 1993

has came from the UK. The UK, at EUR 1.7 billion, was the

third largest investor in Spain in 2014.

Over 400 Spanish companies are registered in the UK, including

household names such as Santander and Zara. FCC, Ferrovial

and Iberdrola are investing in UK infrastructure and services.

LEGAL CONSIDERATIONSProducts and packaging should meet EU standards. Check

the Spanish Camber Commerce website for more about

regional standards and technical regulations.

Labelling for all food and drinks products must be in Spanish.

Labels must include:

• The expiration date

• Country of origin

• All ingredients and instructions

Exports of food and agricultural products to Spain are guided

by specific regulations. Read the Food and Agricultural Import

Regulations and Standards (FAIRS) report for full details.

ENTRY REQUIREMENTSEU residents only need a valid passport, or other acceptable

travel document in order to visit Spain.

If your passport describes you as a British Citizen or a British

Subject with Right of Abode in the United Kingdom, you

don’t need a visa to enter Spain. If you have another type of

British nationality, you should check entry requirements with

their nearest Spanish Embassy or Consulate.

DRIVING IN SPAINYou must carry two red warning triangles which should be

placed, in the event of an accident or breakdown, in front of

and behind the vehicle. High-vis vests are mandatory.

TAX & CUSTOMS The UK and Spain have signed a double taxation convention.

VAT

VAT in Spain is known as IVA. The usual VAT rate is 21%.

The reduced rates of 10% and 4% apply for products such as:

• Food

• Drinks

• Some educational material

• Medical aid

When you supply goods to a VAT registered customer in Spain

you should:

• Get the Spanish importer’s VAT number from the invoice

• Keep documentary evidence that the goods have left UK

This information enables you to zero-rate your goods for UK

VAT purposes.

Customs

The internal market of the EU is a single market which allows

the free movement of goods and services. Therefore, no

import duties apply.

http://www.gov.uk/government/publications/exporting


REGIONALFOCUS

This month we invited Ital Logistics, a strong player in the

Iberian market, to give their thoughts on Spain. We asked

what pros and cons they encounter when dealing with a

market whose finances, like many other EU countries to where they

operate, have been through the mill in recent years.

There is no such thing as a problem. We either treat difficulties

as challenges to overcome, or we simply have facts. With a mind-

set intent to overcome such challenges, we lend ourselves to

opportunities by finding solutions. The alternative is to bury our

heads in the sand, continue to bemoan what is wrong, and as a result

miss those golden opportunities to excel.

Writing this article the weekend after the results of the EU

referendum, whilst it is a fact that we will now have new challenges

to overcome, let’s face it, nobody knows what these challenges

will be until we understand the forthcoming divorce settlement.

We simply have to watch, listen and respond.

Getting back to the initial topic, Spain provides 25% of Ital Logistics’

turnover, whilst contributing 30% of the gross profit. This 25% of

turnover has a rate of return of 22% being higher than some of our

other core markets such as Italy and Greece. Why?

Well we can all do a groupage service to and from Barcelona, or to

Madrid. But if you go farther afield and introduce the peripheries of

the Balearic Islands, the Canary Islands, Gibraltar and Andorra (yes

yes, I know they aren’t Spanish!), and Southern Spanish outposts like

Ceuta and Melilla, plus throw in some dangerous goods for the hell

of it, overcome the complexities associated with such areas, and you

create opportunities to explore and conquer.

From our perspective, there has been a definite lack of desire to

invest by Spanish companies, understandable given the recent years

following the disruption from 2008. It seems, at least in some cases,

that there is too much of the ‘fact’ and not enough of the ‘solution’.

On many visits to Spain in recent years, all we repeatedly seemed to

hear was ’the crisis, the crisis’ with a distinct lack of positivity. A half

empty glass as opposed to a half full one risks becoming the norm

and all it can do is harbour negativity and quell enthusiasm. Having

said that, if you are watching the pennies, it is perhaps against the

grain to go out and spend more. Most of us do it to some extent.

NO SUCH THINGAS A PROBLEM


So what have we done about it? Well we haven’t buried our heads

in the sand that’s for sure. Despite many Spanish forwarding

companies hardly wanting to know us some eight or nine years

ago when we went in quest of commercial partners, through

taking matters into our own hands we have year on year

increased our business and expanded our Spanish presence.

From £250,000 turnover in 2006 to over £2,500,000 last year,

it is evident that by treating problems as challenges to overcome,

there is a far better chance to prosper. Just don’t sit back, call

it a fact, and give in.

The new industry challenges upon us following the EU referendum

result needn’t be arduous. Does it matter if we have to fill in a

few more documents? No. We did in before, and we can do

it again. One could consider it as a new opportunity to regain

the specialisation that was needed before ‘any man and his dog’

could send goods to and from the EU. It’s a chance to re-create

additional income from specialisation. We are all in the same

boat, so for once, it’s a level playing field.

At least that’s how we see it.

Phil Denton DGSA, Managing Director, Ital Logistics Ltd


M&A FOCUS

INDEPENDENTFORWARDER IN THEN.W. & FELIXSTOWE

Company ref. 68321FM

Key Business features

• LCL and FCL to all parts of the Mediterranean, Middle East and Indian subcontinent

• Experienced, loyal and extremely capable senior management team aiming to remain in place upon the owner's exit

• 70/30 split on import/export

• 20,000 ft2 warehouse facility on site

• Sizable customer base, circa 200 trading clients

• 70% of clients are other freight forwarders

IS THIS OF INTEREST?

GET IN TOUCH +44 (0)1454 275 931

COMPANIES

FOR SALEINTERNATIONALFORWARDER BASEDIN N.E. ENGLAND



• Over 30 years trading – consistent annual profits year on year

• Located at one of the business ports in Europe, in the Humberside area

• Strong client spread with no single client accounting for more than 10% of revenue

• Established trade routes to Europe & Scandinavia short sea and China, India and USA deep sea

• Multi-faceted service provider including freight forwarding, ships agency, warehousing and distribution

• Controlled exit sought by the owner due to retirement


SELLER OF THE MONTH

LIFE SCIENCES& GENERAL

FORWARDER INS.E. ENGLAND

COMPANY SUMMARY:

AIR45%

OCEAN 18%

DOMESTIC32%

IMPORTS 5%

FINANCIALS Turnover £920k

Gross profit £448k

Net profit £86k

GET IN TOUCH +44 (0)1454 275 941



• Specialists in providing forwarding and storage services to the life science sector – including clinical trials

• Office and warehouse facility providing flexible temperature controlled storage, transit storage and short-term as required

• Circa 120 clients – largest accounting for 22% of revenue, top 5 each 5-10% and remaining 15 each no more than 5%

• Over 30 years’ experience

• Highly competent team in situ including a senior manager, DGSA advisor and licensed forklift operators


M&A FOCUSCOMPANIES

SOUGHT

IS THIS OF INTEREST?

GET IN TOUCH +44 (0)1454 275 931

INT'L LOGISTICSGROUP GROWINGBY ACQUISITION


Company sought overview

• Air & ocean service providers of high interest to this group

• Location is not of high importance. However, North West, Heathrow and Midlands would be in high demand to the group

• A diverse spread of clients established over a number of years or more concentrated contractual business

• Balance sheet with a positive level of capital but without large amounts of tangible assets (vehicles and property)

• The majority of trading clients should be owned by the seller; long-term network business would be considered

• Owners who are happy to commit to a handover period to guarantee the ongoing success of the business

• Shareholders looking to release capital but remain and be part of a larger group of very high interest

MANCHESTERFORWARDERSOUGHT


After successful transactions being made in the past three years

a leading UK privately owned and managed forwarder is looking

to purchase a Manchester forwarder to strengthen its Northern

operation. They are specifically targeting companies with a turnover

range between £2m and £20m for acquisition; however, they will

consider smaller forwarders with a niche or loyal client base.

Preferred criteria

• Air/ocean freight a major activity of the business

• Owners willing to commit to a handover period or remain within the business

• Relatively asset light, with a strong and consistent profit

• The ideal acquisition will specialise in air/ocean freight


BUYER OF THE MONTH

FEATURES SOUGHT:

MODE Air/ocean

or EU road

FINANCIALS Turnover £3m–£30m

Gross profit 15%+

Net profit £200k+

GET IN TOUCH +44 (0)1454 275 931

INT'L OIL & GASTRANSPORT

PROVIDER BUILDINGITS UK PRESENCE

Company ref. 5924FM

Whether you are looking for standard, exceptional or

dangerous goods transport, this logistics group has over 80

years’ experience and a vehicle fleet of more than 114 trucks and

270 trailers (including flatbed and step-deck trailers, taut liners

and low-loaders), they have the capability to offer all kinds of

transport services for the oil and gas industry alongside a value-

added service to the energy sector with warehousing, offshore

container and basket rentals and manpower. With 13 bases

across Europe in key locations they are aiming to strengthen

their operation by diversifying into the forwarding sector.

Features sought

• Turnover £3m–£30m; EBIT range £200k–£1.5m

• Owners willing to commit to handover period

• Any location across UK and Benelux (any key oil & gas regions would be preferable)

• Business to be ideally owned and controlled in house

• Nuclear, aerospace and renewables are sectors of great interest as they have the capabilities to integrate easily


RECRUITMENTFOCUS

Headford USA is primarily known for two types of work:

recruitment and mergers & acquisitions. Another area in

which we have experienced a lot of interest and growth is our

ability to introduce whole teams to clients who are looking to engage

in branch start-up operations in locations in which they either aren’t

already working, or would like to broaden their service offering (including

European freight forwarders taking their first steps into the U.S. market).

This has led us to help a number of American, European and Asian

international forwarders open up domestic arms (and vice versa), as well

as introducing specialist candidates to open up vertical specific bolt-on

operations (an O&G domestic operation in Houston, TX being the latest).

A branch start up or bolt-on operation is where we introduce a

whole self-sufficient team to a client, which allows them to open

a complete branch in one fell swoop, rather than introducing one

member of staff at a time. It’s a much quicker and more efficient

way to build a profitable business and receive a quicker return on

investment. This type of operation is ideal for freight forwarders

which don’t yet have an office in a particular county, country or

continent but want to establish a branch so that they can grow their

business and start increasing trade with new parts of the world.

If you’re interested in exploring the possibility of opening up

your first branch in the U.S. call Lewis Bunn, Head of U.S. Talent

Acquisition, today on +44 (0)1454 628770 or +1 404 592 6315

to set up a meeting.

WANT TO KNOW MORE?Further information can be found on +44 (0)1454 628 770

RECRUITING FOR BRANCH START UPs

CASE STUDYA client of ours with offices across the UK & Ireland decided

that it was time for them to properly break into the U.S.

market. They were already trading with the U.S. but wanted

to grow this part of the business, and this meant having

people on the ground in the States who were selling their

services to local businesses.

We gave our client a choice of four different teams varying

in size (two to six individuals), experience and cost. After

a few conference calls, video conference interviews and a

trip to meet one of the teams, an offer was made and a

new office in Chicago, Illinois was born close to O'Hare

International Airport.

The team consisted of a Branch Manager, Sales Manager,

Import & Export Manager and a Domestic Manager with

more sales and operations people ready to join once the

location was up and running.


Ocean Import OperatorCandidate TypePermanent

LocationBirmingham, UK

Candidate Ref.10996FM

Candidate description

• 4 years stable working for the same freight forwarder

• Manages 2 key accounts a month

• Trade lanes: the Far East

• Completes the full process including bills of lading and customs entries

Air and Ocean Business Development ManagerCandidate TypePermanent

LocationHeathrow, UK

Candidate Ref.Cand9901FM

The branch start updream team (x2)Candidate TypePermanent

LocationNational, UK


Ocean Freight BDMCandidate TypePermanent



Senior Business Development ManagerCandidate TypePermanent

LocationScotland


Operations ManagerCandidate TypePermanent

LocationGlasgow, Scotland


Multimodal OperatorCandidate TypePermanent

LocationManchester, UK

Candidate Ref.FJOW30898FM

AOG Supervisor SpecialistCandidate TypePermanent



Commercial DirectorCandidate TypePermanent

LocationCambridgeshire, UK




• Specialises in perishable goods and alcoholic beverages


• Trade lanes: The Caribbean



• Achieving £150,000 GP (from a standing start)

• Selling: retail, automotive and general cargo

• Based in the South East, covering the UK

• 10 years’ experience as a BDM

• Winning an account worth £500K turnover


• Top 2 sales professionals within their current company

• Achieved 110% of target 2015

• Set up domestic B2C UK pallet distribution network worth 1million and made pro� t within 2 months

• 2016: over 60% of target selling full, part load, groupage and palletised freight

• Selling European road, ocean, air freight

• Verticals: general cargo, FMCG, electrical

• Benelux, Scandinavia, Germany, France, Far East, USA


• Multimodal selling ocean (60%), air (20%), road (10%)

• Currently working a localised regional patch of the Midlands

• 2014 generated £245k of new business against target of £200k

• Q1 2015 $49k of new business against target of £30k

• General cargo, high tech, electricals, industrial


• £800,000 GP in the � rst 12 months

• In his previous position which was 100% road freight he achieved £5m GP

• Ocean freight, air freight and European road freight

• Specialises in the oil and gas industry

• Strong background in logisticsand branch management


• 6+ years within the freight forwarding & transport industry

• 4 years’ experience in airfreight AOG supervisor position

• Comfortable with all process of documentation from start to � nish

• Experienced with customs

• Account management experience, currently handling key accounts

• Looking to interview ASAP


• Managed £60m sales revenue

• Developed and increased a sales team from 3 to 20 personnel

• Regional sales person of the year 2005

• Increased depot pro� ts by £500,000 a year

• Recognised for No.1 European Sales Team award

CANDIDATESRoad Freight ManagerCandidate TypePermanent

LocationSouth East, UK

Candidate Ref.JS001FM

Multimodal BDMCandidate TypePermanent

LocationLiverpool, UK


Business Development ManagerCandidate TypePermanent




• Experienced in domestic road freight

• Last year achieved £220k GP new business

• P+L responsibility £4m revenue

• Manages key accounts

• 10 direct reports


• Multimodal BDM selling air, ocean and road

• General cargo, industrial, automotive, engineering, electrical

• All new business

• Experience selling cross trade:Africa – Middle East

• 2015 £10 million in REV


• Achievement between 2009–2015 average of £250,000 GP

• Far East, USA, Canada and the Middle East

• 100% new business BDM

• 8 years experience as a BDM

+44 (0)1454 275 [email protected]













• The candidate was approached by the director of a medium/large sized freight forwarder to work in the Glasgow area

• The candidate is extremely con� dent they can bring one client with them totalling £80,000 revenue and a £13,000 GP (Ops Manager not sales person)

• Main trade lanes include Europe, USA, China, Mexico, India and Australia

PULL-OUTJOB BOARD

RECRUITMENTFOCUSSPONSORED

BY

www.headfordRPO.comFind us online at

Multiple recruitment calls.

Ever increasing, underperforming agencies.

CV duplications and fee negotiations.

Introducing Headford RPO.

• 1 point of contact• 4 freight recruitment companies• 50 freight-specialist consultants

• Bespoke marketing & branding campaigns to attract the best talent

We represent an alliance of independent freight recruitment agencies and a bespoke, 2nd-tier PSL.

Contact us for further details on how we can improve your recruitment process.


Forwardingjobs, the global jobsite for the freight industry

Off ering a dedicated job page with full company branding included on the

recruiters directory, enabling candidates to click directly onto your job page.

Various banner advertising available on home page of Forwardingjobs...

...be a featured recruiter for the industry. Options of loading jobs

on directly or having an Account Manager load the jobs on for you.

Easy to link with multi-loading job sites such as Broadbean.

Do you want to advertise your roles here?

Either email [email protected] or call on +44 (0)1454 275 952.

Our team will take you through the various packages we off er.

The freight industry job board

RECRUITMENTFOCUS

Job details

• Knowledgeable with all modes of freight in import and export (air, road and ocean)

• Customs clearances on both import and export

• Comfortable with quotes, invoicesand negotiating prices

• Full start to � nish process of job, including negotiating, invoicing and o� ce administration

Ocean Export OperatorJob TypePermanent


Salary Description£22,000–£24,000

Job Ref.LW10119FM

SPONSORED BY

Air Freight BDMJob TypePermanent


Salary Description£40,000–£50,000 + car

Job Ref.899164FM

Managing Director, multimodal (supply chain)Job TypePermanent


Salary Description£90,000–£125,000 + bene� ts

Job Ref.45894AMFM

Ocean Import OperatorJob TypePermanent


Salary Description£22,000

Job Ref.LW10118FM

Import/export customer service roleJob TypePermanent



Job Ref.899161FM

Sales Director, European road freightJob TypePermanent

LocationEssex , UK


Job Ref.45994AMFM

Job details

• 2–5 years’ experience in the industry

• Knowledge in all modes of freight in import and export, including customs clearances

• Expected to perform clearances on a daily basis and to manage accounts

• Quotes, invoices, negotiations, maintaining relationships with existing clients and developing those of new clients

• Global trade lanes specialising in Far East

• Full start to � nish process, including negotiating, invoicing and admin

Job details

• Cash-rich medium freight forwarder needing to expand in The South

• Develop both air and ocean freight for Heathrow and Surrounding areas

• Retail and fashion freight experience is a plus

• Very strong FCL rates to Far East

• Excellent career development

• Flexibility to work from home

Job details

• Looking for an experienced Managing Director of a freight forwarder

• Must be very commercial, and have a strong knowledge in air freight and supply chain

• Ocean freight: Far East, China (general freight), USA, South America, across all verticals including retail and garments

Job details

• Handling all day-to-day customer enquiries and quotations forair/ocean freight

• Cold calling for new business

• Maintaining a high level of customer service

• Acquire new business appointments

• Supporting other departments where necessary

Job details

• Verticals: Retail and general freight

• A medium sized freight forwarder are looking for a new commercial leader to head up the sales team and department

• The company are very pro� table and run their own vehicles in the UK and throughout Europe

• Routes: Strong on the Eastern and Central European Marketplace

• Potential to become a Managing Director in the future

Job details

• Working for a multinational-sized company

• Must be achieving £250,000 GP a year from a standing start (no house accounts)

• Fast track to Sales Director – managing a team

• Overseas travel twice a month

Sea Freight OperatorJob TypePermanent

LocationRedditch, UK

Salary Description£23,000 - £26,000

Job Ref.J1269FM

Ocean Freight BDMJob TypePermanent


Salary Description£40,000–£50,000 + commission + car + bene� ts

Job Ref.899163FM

MD / Head of Customs Consultancy & BrokerageJob TypePermanent


Salary Description55,000–£70,000 + car + bene� ts

Job Ref.899176FM

Road Freight Business Development ManagerJob TypePermanent


Salary Description£35,000 + car

Job Ref.J1213FM

Airfreight Export Operator Job TypePermanent



Job Ref.899068FM

USA Ocean Freight Route Dev. ManagerJob TypePermanent

LocationNorth of England


Job Ref.42774AMFM

Job details

• 5–10+ years’ experience in the freight industry, with a proactive attitude and positive customer-facing personality

• Knowledgeable with all modes of freight in import and export (air, road and sea) including customs clearances

• Expected to perform import customs clearances on a daily basis and to manage import accounts

• Trade lanes on a global scale specialising in Asia, USA and Europe as well as cross trades

Job details

• Selling ocean freight services

• New business sales covering North West

• Autonomous role

• Main trade lane Far East

• Targeting Retail customers

Job details

• 5+ years in airfreight exports

• Middle East trade lane experience

• Join the export team, focusing on Middle East exports

• Day-to-day process of documentation such as house and half airway bills

• Implementing these on ASM systems and CNS customs systems

• To ensure all shipments are completed in a suitable time frame

Job details

• A top-10 freight forwarder is aiming to hire an experienced ocean freight Route Development Manager (USA market)

• Your responsibility will be to grow the existing USA/UK trade lane and increase pro� tability of movements

• The company have a superb reputation and can o� er incredible opportunities for progression nationally and globally

• A local operations team to work with

• Close liaison with UK external sales team

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A large, well-� nanced customs brokerage is looking for a commercially savvy leader to expand the business in the next 3 years through strategic changes and increases in sales and productivity.

The opportunity is to manage and grow the existing team of 7 people, developing the customs business commercially, whilst building new and existing relationships with clients. You will o� er consultative advice on AEO, IPR, OPR, compliance, � nancial improvements, liability, and the risk of lack of compliance.













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MAJOR CHANGES TO DVSA ENFORCEMENT

FORWARD LAWWITH

WANT TO KNOW MORE?Tozers is a leading firm of solicitors based in the South West and advising nationally

+44 (0)1392 207020 [email protected]

The DVSA is piloting a new enforcement system which

will recognise operators who demonstrate consistent

compliance. The new initiative introduces the concepts of

'remote enforcement' and 'earned recognition', both of which are

used to reward those with consistently high levels of compliance.

The aim is to allow the DVSA to focus time and resources on

targeting the more serious and frequent infringers.

Remote Enforcement

The system is soon to be rolled out nationwide by the DVSA who will

be able to request operators’ records such as tachograph and service

data. If data is not produced when requested the DVSA will view

this as an indication of potential non-compliance and increase the

amount of roadside checks which are carried out on fleet vehicles.

Earned Recognition

This is currently in a trial phase during which operators can give

the DVSA open access to their service, tachograph and MOT

data, helping the DVSA to develop a risk profile for operators.

Operators who submit data and achieve very high levels of

compliance may be granted a partial exemption from roadside

checks while those who choose not to submit their data will face

considerably more compliance checks both on the roadside and

through remote enforcement.

If adopted, this enforcement procedure will replace the current

Operators Compliance Risk Scoring System (OCRS). Given the

ease with which infringements can be accumulated through fixed

penalty notices (see our article on fixed penalties) and the prospect

of increased scrutiny under the proposed system, operators may

consider it prudent to take a more proactive approach to compliance

throughout their fleet.

Jill Headford, Partner, Tozers LLP

HOW OPERATORS CAN PREPARE FOR DVSA CHANGES • Compile detailed database of all compliance

and non-compliance events

• Ensure adequate training is provided to all staff

to avoid regulatory infringement

• Incorporate in employment contracts the

right to take disciplinary action against

drivers who incur fixed penalties



. c o m

. . . c o m i n g s o o n


FORWARDER DIRECTORY:COMPANIES WHICH SHIP TO

INDIA


Supply chain operator and subsidiary of SNCF Logistics, GEODIS is a global European company,

ranking fourth in its field in Europe. Through its ability to overcome logistical constraints and

coordinate the different steps of the logistic chain (Supply Chain Optimization, Freight Forwarding

(air and sea), Contract Logistics, Distribution & Express, Road Transport), the Group is the growth

partner for its clients and offers them tailored solutions. With over 39,000 employees in 67 countries,

the Group constantly innovates to improve the performance of its clients. The Freight Forwarding

business of GEODIS delivers tailor-made, integrated logistics solutions supported by a specialized

Industrial Projects division, managing oversized cargo operations worldwide. This division has achieved

international recognition for its innovative and sustainable approach to transportation solutions.

With 20 years' experience as a Freight Forwarder, Ligentia has excellent relationships with the

leading shipping lines, air-lines and hauliers across the world. These multi-tiered relationships

ensure Ligentia can provide their customers with a reliable and cost effective service, supported

by highly experienced and knowledgeable account managers. Ligentia's extensive global network

of offices provides their customers with a high level of service at origin allowing the movement of

goods to be seamless from origin to destination point. For more information about the services

Ligentia can offer your business please visit www.ligentia.com

Röhlig Logistics. Creating chains of trust.

Röhlig is an owner-run forwarding company, that offers logistics solutions in the field of sea freight,

air freight, project logistics and supply chain management. The family-owned company was founded in

1852 in Bremen, Germany. Today, its network covers more than 2,200 people in over 30 countries.

In long-term partnerships Röhlig accompanies its customers with their global logistics challenges.

The company combines a strong customer focus with high quality standards and state-of-the-art

technology. For this reason, Röhlig’s overall brand mission is: High quality – High tech – High touch.

DSV currently moves over two million kilos of Airfreight a year from India and in return export about

one million kilos the other way, for customers in industries such as textiles and finished apparel,

pharmaceuticals, high tech electronics, precision engineered tooling and parts, high end branded goods

and marquee vehicles. Both the teams here in the UK and India have unrivalled local and international

knowledge, and have solid relationships with core trusted airline partners to ensure capacity and the

ability to negotiate the best deals using the economies of scale we have in both directions.


AIR CARGO MEDIA LTD Sutton +44 (0)208 7228381

ATLAS FREIGHT LTD Leicester +44 (0)116 2712888

BARRON WOOD DISTRIBUTION Preston +44 (0)1772 610160

BRAID LOGISTICS Renfrew +44 (0)141 4452525

BRUNEL LOGISTICS (I) PVT. LTD. Mumbai +91 22 28500253

BRUNEL SHIPPING & LINER SERVICES LTD Bristol +44 (0)1179 248066

CONQUEST SHIPPING LIMITED Essex +44 (0)20 8550 1066

CRANE WORLDWIDE LOGISTICS Surrey +44 (0)1784 470273

ECLIPSE WORLDWIDE LTD Northampton +44 (0)1604) 759888

EUF GROUP LIMITED Felixstowe +44 (0)1394 674471

HARBUR LOGISTICS LIMITED Felixstowe +44 (0)1394 674788

KANGAROO INTERNATIONAL EXPRESS Colnbrook +44 (0)1753 687400

LEAAP INTERNATIONAL PRIVATE LIMITED Chennai +91 44 42222115

PARCELFORCE WORLDWIDE National +44 (0)344 8004466

RÖHLIG UK LTD Solihull +44 (0)121 7459955

SEAPORT FREIGHT SERVICES LTD Felixstowe +44 (0)1394 676691

SMART LOGISTICS LIMITED Sunderland +44 (0)1207 593751

TSL DIVISION OF BOLLORE LOGISTIC Tilbury +44 (0)1375 488125

UNITED GLOBAL LOGISTICS LTD Manchester +44 (0)161 8702434

WILSPEED UK Romford +44 (0)1375 489425

ZIEGLER UK LIMITED Felixstowe +44 (0)1394 614976

NEXT MONTH: SOUTH AFRICA & MEDITERRANEAN Do you ship to or from there? Give us a call on +44 (0)1454 268 795

Do you specialise in certain global trade lanes? Give us a call to see which regions are being featured.

The Directory is to become the go-to source for freight professionals to find the best service provider for the job. The magazine is intended as a

retainable resource to which you can refer when you need to. Shipping to The Benelux? Pull the March issue off the shelf and turn to this page.

The two featured regions each month will be clearly marked on the spine of the magazine for quick reference. If you want your company to appear

in the Directory, email us the details at [email protected] .

COMPANIES WHICH SHIP TO

INDIAFORWARDER DIRECTORY:

T: 01708 630 448 - W: daygard.com - E: [email protected]

http://freight-media.com


M&A Mergers&Acquisitions

HeadfordMergers &

Acquisitions

M&A for the global freight industry

+44 (0)1454 628772www.headfordgroup.com



SPAIN


Brian Yeardley Continental have been offering reliable driver-accompanied groupage and full load

services to most of mainland Europe for over 40 years. We run a fleet of over 70 low-ride trucks

and mega trailers (curtain-siders and boxes) with daily departures to many destinations. Our

reputation is built on offering an excellent service for a reasonable price and we always strive to

go the extra mile for our clients. Brian Yeardley Continental Limited, 'Going Further For You'.

LTS Distribution, as a global service provider delivers comprehensive range of shipping, Transport

and Logistics solutions and committed to service with cost effective solutions, their intention is to

act as an extension to your supply chain activity whom you can trust and rely upon.

• Worldwide ocean solutions (FCL/LCL – exports & imports / custom clearance

across all UK ports with deliveries from UK port to door arranged)

• Worldwide air solutions

• European full/part load, groupage & dedicated solutions

• UK distribution & storage solutions

Banks & Lloyd Shipping is an International Shipping & Freight Forwarding Company established

over 35 years ago which continues to consolidate and expand its business globally. Banks & Lloyd

Shipping can be considered as one of the most pro-active Forwarding Agents in the UK today.

We remain focused on the objective of giving our clients an excellent service, at a competitive

rate. This is our core strength together with a personalised service approach, which will remain

at the heart of company policy.

With Banks & Lloyd you really are safe in our hands.

As a global logistics player, Braid are an ideal partner to help you import or export to or from

Spain, India or any other country worldwide. A one-stop shop, our team takes care of any project

from advice to documentation, collection to delivery. A particular strength is liquid logistics. We

move chemicals and oils in dedicated flexitanks we manufacture, fill, transport and empty as well

as operating the world’s only dedicated ISO tank fleet which only ever carry food.

Full details and free quotes from www.braidco.com or [email protected] (Spain)

and [email protected] (India)

WANT TO APPEAR HERE?Give us a call on +44 (0)1454 628 795

http://www.braidco.com





SPAIN

ABACUS INTERNATIONAL SHIPPING LTD Lenham +44 (0)1622 858844

AIRPHARM SA Barcelona +34 93 264 1919

BANKS AND LLOYD SHIPPING Wilmslow +44 (0)1625 441200

BARRINGTON FREIGHT Basildon +44 (0)1268 525444

BRAID LOGISTICS Renfrew +44 (0)141 445 2525

BRIAN YEARDLEY CONTINENTAL LTD Featherstone +44 (0)1977 781866

CIT INTERNATIONAL FREIGHT Iver +44 (0)1753 521484

CRONUS LOGISTICS Warrenpoint +44 (0)28 41753241

CULLEN EUROPEAN FREIGHT LIMITED Edinburgh +44 (0)131 2033838

EURGENT EXPRESS Bridgend +44 (0)1656 656535

ITAL LOGISTICS Heywood +44 (0)1706 248001

LTS DISTRIBUTION LTD Birmingham +44 (0)121 753 0080

TRANSPORTES Y CONSIGNACIONES MARITIMAS Barcelona +34 932624170

TUDOR INTERNATIONAL FREIGHT Leeds +44 (0)333 123 4747

NEXT MONTH: SOUTH AFRICA & MEDITERRANEANDo you ship to or from there? Give us a call on +44 (0)1454 268 795

AEROSPACE AND AUTOMOTIVE SPECIALISTS • 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED

EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS • COMPREHENSIVE NETWORK OF SECURE SUPPLIERS

Eurgent TIME CRITICAL EUROPEAN LOGISTICSAND EXPRESS FREIGHT FORWARDING+44 (0)1656 656535 enq @ eurgent.co.uk www.eurgent.co.uk

AEROSPACE AND AUTOMOTIVE SPECIALISTS • 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED

EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS • COMPREHENSIVE NETWORK OF SECURE SUPPLIERS

Ad Strip 190x40July 2016:Layout 1 30/6/16 21:19 Page 1

Do you specialise in certain global trade lanes? Give us a call to see which regions are being featured.

The Directory is to become the go-to source for freight professionals to find the best service provider for the job. The magazine is intended as a

retainable resource to which you can refer when you need to. Shipping to The Benelux? Pull the March issue off the shelf and turn to this page.

The two featured regions each month will be clearly marked on the spine of the magazine for quick reference. If you want your company to appear

in the Directory, email us the details at [email protected] .

LIST YOUR COMPANY IN THE FORWARDER DIRECTORY

http://freight-media.com


. c o m

. . . c o m i n g s o o n


THE LAST WORD...

WHAT WE'RE DOING IN THE COMING YEAR

We are hoping to get involved in many exciting events in 2016 and we look forward to seeing you at some of them soon.

Here are a few that we are planning to attend and the list is growing all the time. Please watch this space for updates.

JULY FTA Driver of the Year

SEPT Export & Freight Transport & Logistics Awards

OCT Logistics Leaders Network conference

OCT Ricky Tomlinson networking evening, Bristol

NOV Global Freight Awards 2016

THE FORWARDER TEAM JODIE EDITOR

TIM DESIGNER

VICTORIA ADVERTISING

CHRIS MARKETING

This is the team behind FORWARDER magazine. We set out to

offer the industry something different, something clearer and more

visually appealing. We're all very proud of what we've created and

we sincerely hope you like it as much as we do.


2016 EDITORIALCALENDAR WHAT WE’RE

TALKING ABOUTAND WHEN

JANUARY

The launch issue

Japan Ireland

The Brexit issue

ChinaScandinavia

Air, AOG, charter

Middle EastGermany

The tech issue

Hong Kong Austria

UK distribution

Indian subcontinentSpain

The security issue

AfricaEastern Europe

The eco issue

South AmericaBenelux

Time critical

South AfricaMediterranean

The road & rail issue

Far EastPortugal

The Multimodal issue

USAFrance

The reefer issue

CanadaTurkey

Shipping & containers

AustralasiaSwitzerland

MAY

SEPTEMBER

FEBRUARY

JUNE

OCTOBER

MARCH

JULY

NOVEMBER

APRIL

AUGUST

DECEMBER

N.B. this content is subject to change and we will do our best to inform the readers of any alterations made.


THE LAST WORD...

NEXTMONTH

As I write this we have experienced one of the most

turbulent weeks in modern UK history. As a nation

we have decided we no longer wish to be a member of

the European Union, our Prime Minister has resigned and, not so

shockingly, we are out of the Euros. What an interesting month for

the British public.

Despite all this the magazine continues to grow and develop, along with

the team. I know that Victoria has been particularly busy this month

meeting with a number of our readers and contributors so that we

can keep things on the upward trajectory we have already established.

Next month we focus on time-critical logistics with Carl Partridge of

Priority Freight on the front cover. Carl discusses how advantageous

it can be to offer a specialist service and offers his insight through

our Move it Like… feature.

Our Directory next month will cover South Africa and

the Mediterranean, any input would be much appreciated.

We will also be launching our new Classified section

which encapsulates the entire industry. If you offer any

kind of service – be it software, security, insurance,

equipment, etc. – this section is for you.

As always we invite your feedback and input so please

do get in touch.

Jodie Morris, Editor


PUBLISHED BY

Freight Media Ltd

Unit 8 Apex Court,


Bristol BS32 4JT

@forwardermag

EDITORJodie Morris

[email protected]

+44 (0)1454 275 932

ADVERTISINGVictoria Cottam

[email protected]

+44 (0)1454 628 795

[email protected]

DESIGNTim Headford

[email protected]

Please visit us online at

www.forwardermagazine.com

When you’re fi nished with this magazine,

please recycle it.

If you would like your editorial to feature in next month’s magazine,

please contact our editor, Jodie, using the contact details to

the right. If you would like to advertise in FORWARDER magazine, full details of our rates and technical specifi cations can

be found in our media pack. Please email Victoria for a copy.

FORWARDER magazine is free. Please email for a subscription

form. All of our contact details are on the right.

INDUSTRY NEWSMore news and press releases from the world of freight

TIME-CRITICAL FOCUSWe look at the issues surrounding this important specialism

MOVE IT LIKE... Carl Partridge, Priority Freight

ASK THE EXPERTSTime-critical technology

M&A FOCUSMore from the world of mergers & acquisitions in freight

RECRUITMENT FOCUSCurrent jobs and candidates from Forwardingjobs.com

FORWARD LAWIncorporating your terms of business

DIRECTORYSouth Africa | Mediterranean


JUN

E 2016FO

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RDER m

agazineTH

E DO

MESTIC

ISSUE � IN

DIA

& SPA

IN � H

ILARY D

EVEY, PA

LL-EX GR

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JUNE ��6

DOMESTICISSUE

THE

NO ADDRESS, NO PROBLEM Delivering on booming e-commerce

CHALLENGING THE NORMCrane Worldwide DoorbellTM last-mile e-commerce solution

FORWARDER DIRECTORYIndia | Spain

FREE

to su

bscr

ibe

COURIER DISTRIBUTIONWAREHOUSING

MOVE IT LIKE...

HILARYDEVEY FOUNDER

& CEO OF PALL-EX GROUP

PLACED: COVER

Bristol Head OfficeUnity RoadKeynshamBristolBS31 1FU

Manchester

Tavistock

High Wycombe

Servicing the needs of forwarders since 1979,saving you time and money.

Specialists in groupage & consolidation with all types of cargo, including airfreight

Dangerous goods

State-of-the-art, real-time technology

24 hours a day

Container loading and unloading

Over 300,000 ft2 of secure & modern warehousing throughout the UK

Forwarder magazine June 2016 'Domestic'

Documents

Transcript of Forwarder magazine June 2016 'Domestic'