ForumTel Overview1

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Contents Background A Forum-Group Company Current Partners At a Glance Competitive Analysis Value Proposition Areas of Service Distribution Methods Program Overview How it works Online Booking Online Shipping POS Activation Phone Features The ForumTel Phones Phone Benefits The Concierge Program Assist-Button Services Handsets & Software Revenue Calculations Future Enhancements A True Travel Tool The Family Plan Mobile Marketing 1

Transcript of ForumTel Overview1

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Contents Background

• A Forum-Group Company• Current Partners• At a Glance• Competitive Analysis• Value Proposition• Areas of Service• Distribution Methods

Program Overview• How it works• Online Booking• Online Shipping• POS Activation

Phone Features• The ForumTel Phones• Phone Benefits• The Concierge Program• Assist-Button Services• Handsets & Software• Revenue Calculations

Future Enhancements• A True Travel Tool• The Family Plan• Mobile Marketing

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BackgroundForumTel Inc.

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A ForumGroup CompanyForum Tel is a full service MVNO which provides cellular telephones and cellular phone services primarily to travelers throughout all channels within the tourism & hospitality industry, with a B to B emphasis.Forum Tel is a Forum Group’s company (www.forum-group.com), a global offshore fund manager and distributor of over $1B in assets.

Forum Group’s Principle Alliances Include:

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Our Current Partners

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The ForumTel program is more than just a phone, it’s freedom and security for your guests!

Travelers receive enormous benefits in addition to huge savings from the high priced roaming charges that they pay for calls from their home market handsets when

traveling abroad.

One low rate World Rates as low as 49¢ per minute and 25¢ per text message.

Group & Family Discount Rates Available

No Minimums, plans, or hidden fees Pay only for the minutes usedNo monthly fees or contracts

Options to purchase the phone for as low as $49.95

Post-paid Billing ModelEasy & Convenient

No Calling Cards, Pin numbers, or Disconnected Calls

Merchandising Customized Branding & Packing for our Partners

At A Glance

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Competitive AnalysisCompetitive Analysis Mobal Travel Cell E-kit Wireless Traveler Cellular Abroad

Primary Offering

Free Phone Usage

Sim or Phone Purchase Phone rental Phone rental, Sim and/or

Phone PurchasePhone and/or Sim Card

Purchase

Phone Purchase/rental or Sim Purchase

Additional Offerings

Phone Purchase, Customization,

Conciergen/a Student Specials $20 Free calling credit $15 Free calling credit n/a

Airtime Cost

$0.49/min $0.25/text Flat

Rate(Incoming & Outgoing)

Varying Rate

Monthly - $189.99 Weekly - $49.99

Varying Rate for international

Varying Rate Varying Rate Varying Rate

USA to UK

see above $4.75/min $0.80/text Varying Rate

For Passport Sim Outgoing: $0.49/min To Mobile - $0.84/min + Service Fee - $0.35/call Incoming: $0.19/min

Outgoing: $0.65/min text -$0.65/text Incoming: $0.00/min + $0.25 surcharge for calls made to WT USA number text - Free

Outgoing: $2.70/min Incoming: $3.00/min

UK to USA see above $1.95/min $0.80/text

Weekly - $14.99 + Outgoing: Local: $0.59/min Europe: $0.79/minUS/Canada: $0.69/minBalance of world: $1.99/min Incoming: Free

For Passport Sim Outgoing: $0.49/min Service Fee -$0.35/call text - $0.69/text Incoming: $0.19/min text - $0.10/text

Outgoing: $0.65/min text -$0.38/text Incoming : $0.00/min + $0.25 surcharge for calls made to WT USA number text- Free

Outgoing: $0.90/min text -$0.60/textIncoming: Free

Additional charges None n/a n/a Service Charges

$0.40 connection fee applied to all incoming and outgoing calls.

Call-to-cell surcharge: US$0.25\min

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Areas of Service• The Phone can be used in these top travel destinations to

anywhere in the world** for only $0.49/min

1. The United States2. Canada3. The Caribbean4. The UK5. The European Union

• Rate/min = E0.49/min

6. Israel7. *The Bahamas & The Dominican

Republic8. * Mexico & Latin America9. *South Africa

*Mobile Network Coverage Coming Soon from these Regions** Not including Cuba (rates are $1.29/min)

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Distribution Methods

Airlines Travel Agents Insurance Duty Free

Car Rentals Hotels & Resorts Tour Operators Loyalty Programs

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Program OverviewMore than Minutes

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The Forum Tel phone program is offered with all our participating partners through online promotions and additional marketing efforts, as an added value benefit throughout integration with each partner’s

brand.

Home Page Banner Placement Call Center Offer

Location Specific & Kiosk DistributionSCAN SCAN SWIPE ACTIVATION

Hotel Room Placement Partner Location Displays

Loyalty Program Member Redemption Offers Opt –Out Offer in the Booking Path

Service/Program Enhancement Embedded in Vacation Packages

Coupons & Discount Program Placement Thank You Gift from Partners

Integration With All Partner Communication To Travelers

(online, e-mail, mailers, and direct sales)

How it Works

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Online Booking eg.

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Online Shipment Process eg.Once your client accepts the new World Phone, they will be redirected to a landing page for more information. The necessary fields can be pre-populated with the travelers information from the booking process via web-services or manually inserted by the agent/client.

Shipping information is forwarded to fulfill the offer.

Merchant Processing can be handled by either ForumTel or our client.

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1. Scan: Scan the Bar Code on the phone

2. (Scan): Scan the voucher**Only used for in the field agents & referrals

3. Swipe: The guests credit cardInstantly links the phone number to the guest without having to input lots of data or cc #’s

4. Activate: On our easy to use software Allows you to have customer tracking and usage

information Standard activation of 10 days. Billed every $25.00 directly to the guests credit card

using the card swiped at activation. Return the phone to the Concierge desk or purchase the

phone for a very low price. ($49.95-$99.95 depending on model)

All system tools including the scanner, bar code system, activation software, and credit card swipe machine are provided by ForumTel at no charge to you!

POS Activation:SCAN (SCAN) SWIPE

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Phone FeaturesMore than Minutes

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The ForumTel Phones

Adding a private-labeled Mobile Phone to your product offerings will continue to elevate the customer service that

your clients are accustomed to, while capturing incremental airtime revenues.

QUAD BAND, UNLOCKED WORLD PHONES: DUAL SIM MODELS AVAILABLE

CUSTOMIZATIONS AVAILABLE FOR YOUR BRAND.

Our custom manufactured mobile phones are available in two models, both with data capabilities.

Give your clients the gift of communication, savings, freedom and security while traveling anywhere in the world.

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Handsets: C100 & 645

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Phone Benefits Enable your clients to have direct access to your information from

anywhere in the world. Reinforce your positioning in the market as first in customer service and

innovation. Differentiate your brand exposure and customer experience.

Target your client data base and utilize the marketing opportunities.

Ancillary Revenue BenefitUnique & Distinguishing Product OfferCustomer Loyalty Benefit Truly, a value-added benefit!

The mobile phone features Simple Worldwide Calling

Direct Connect - Speed Dials SMS Capabilities

One low rate worldwide No commitments

24 HR Concierge Program17

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The Concierge ProgramEmbedded as a speed dial, The ASSIST-Button, is a 24-HR

concierge and emergency assistance service conveniently pre-programmed for use by your guests.

This added value is an optional enhancement to every phone. Your clients can receive destination specific information and help

when they need it most… all at the push of a button.

• Additionally, our phone can be programmed to your brands existing number or hotline. Connecting your

clients directly to your customer service, travel insurance service , or concierge desk.

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24 HR/ 365 DAY ACCESS Pre Trip Services:

◦ Passport & Visa requirements◦ Currency exchange information◦ Health & Immunization

requirements◦ Weather & Travel Delay updates◦ Consulate & Embassy Information

Destination Specific Information:◦ Info on Local Entertainment◦ Ticket & Event Reservations◦ Suggested Itineraries (can be

customized to your partners) Lost Luggage Tracking Replacement of Travel

Docs or Lost Credit Cards

Assist Button Services

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Medical Emergencies◦ Medication replacement◦ Pharmacy Information

Language Services◦ Translators Worldwide◦ Emergency Help

Message Service:◦ Transmit Urgent Message to

Friends & Family in Emergency Situations

Floral Services Tee Time Reservations Shopping Assistance Hotel Information &

Bookings Taxi & Car Services

All Services can fulfilled easily through the customer credit card already on file, for minute charges and phone usage.

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Our user-friendly software allows our partners to quickly preview all activity or financial information on a simple home screen. The software is the same, whether you have 100

phones in circulation through your client/traveler base or 100,000 phones.Check Account Status, Preview History, Close Account, View Inventory or Activity.

Software Dashboard

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Calculate As Follows:

Number of Clients Reached Per Offering

X % Take Rate = Number of Participating Clients

Number of Participating Travelers X 100 minutes average usage per 3 day travel

= Average Users Volume

Average Users Volume X $0.49/minute = Total Revenues

Total Revenues X 20% Revenue Share = Estimated Total Revenue Share Per Offering

Revenue: E-mail or DM Calculation

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Online Program Calculation

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Calculate As Follows:

Number of Transactions Per Year X % Take Rate for Opt-In (or Out) = Number of Participating Travelers

Number of Participating Travlers X 200 minutes average usage per 7 day travel

= Average Users Volume

Average Users Volume X $0.49/minute = Total Revenues

Total Revenues X 20% Revenue Share = Estimated Total Revenue Share Per Year

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Future EnhancementsA True Travel Tool

The Family PlanMobile Marketing

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More than just a solution to the roaming crisis that travelers face abroad. The ForumTel Phone Service is the….. Guide Book of the Future!

Pre-programmed into each mobile phone, travelers receive exclusive partner programs, discount offers, entertainment add-ons and mobile coupons.

In addition the phone provides, 24Hr Concierge Services, Emergency Assistance, destination specific information and Daily Updates directly

from their travel agent, favorite loyalty program, or tour guide. ALL at the push of a button.

A True Travel Tool

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The Family Plan Families may have

multiple phones, enabling them to stay in-touch with text-messaging anywhere around the world.

Calls between mobile-to-mobile phone will have a further reduction in the cost per minute!

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Our solutions create a direct connection between all channels and your travelers by providing outstanding mobile content pre-loaded on

mobile phones and connections to discounted partner & affiliate programs.

Wallet

Partner Programs

VIP services

SpeedDial

ChannelsInfo

Maps

MobileInternet

Sites

SMS

Forum Tel Push Mobile Marketing

Mobile Marketing Programs

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Frankie SpagnoloVP Sales & Marketing

Miami DivisionO: 305.921.9557M: 502.974.8557F: 305.938.0624

E: [email protected]: www.forumtel.com

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