FORTUNE Forum of User Organisations Training for Usability and Networking in Europe Support to user...
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Transcript of FORTUNE Forum of User Organisations Training for Usability and Networking in Europe Support to user...
FORTUNEFORTUNE
Forum of User Organisations Trainingfor
Usability and Networking in Europe
Forum of User Organisations Trainingfor
Usability and Networking in Europe
Support to user oriented R&D
Prof. Dr.- Ing. Christian Bühler, FTB
FORTUNEFORTUNE
Introduction to FORTUNEIntroduction to FORTUNE
Quote from TIDE pilot phase evaluation:
•"the most successful projects had the enthusiastic and active involvement of established, formal user organisations”.
Therefore it recommended, to make skilled resources available to the projects, by future horizontal actions and concertations.
FORTUNEFORTUNE
ObjectivesObjectives empowerment of
user organisations participation in R&D
support of projects telematics uptake exchange of
experiences
better qualify users for R&D
curriculum for training
offer to TAP - pilots dissemination networking
FORTUNEFORTUNE
P ro jec t C oord in a to rF TB
W P M an ag ers
B A G HG erm an y
N G RN eth erlan d s
F F ON orw ay
C O C E M F ES p a in
E u rop eanC on tac ts
A A A TE
E u rop eanF oru m
F TBG erm an y
IR VN eth erlan d s
E u rop eanC on tac ts
N O RN orw ay
C E A P A TS p a in
F O R TU N ES teerin g B oard
P ro jec t C oord in a to rF TB
W P M an ag ers
B A G HG erm an y
N G RN eth erlan d s
F F ON orw ay
C O C E M F ES p a in
E u rop eanC on tac ts
A A A TE
E u rop eanF oru m
F TBG erm an y
IR VN eth erlan d s
E u rop eanC on tac ts
N O RN orw ay
C E A P A TS p a in
F O R TU N ES teerin g B oard
FORTUNEFORTUNEFramework for participationFramework for participation
Users should take part on an equal basis as everyone else.
Users should share responsibility for, and influence on the project.
Appropriate methods and frameworks need to be chosen for the in-
volvement.
Users should be paid on an equal basis as everyone else.
Users should represent groups, not only his/her own case.
Users, as everyone else, must respect the inherent culture in R&D.
FORTUNEFORTUNE
TrainingTraining
Selection of candidates– by user organisations
Curriculum development– priorities– training methodology
Materials– students– trainers
Mailed materials National Seminars International Seminar Co-operation with pilots Evaluation Refinement
FORTUNEFORTUNE
Aspects on MethodsAspects on Methods
Concept of user participationRolesOrganisational constraints
Value chain - project phasesTools and Methods
Userfit-HandbookEmpowering potential
FORTUNEFORTUNETHE VALUE CHAIN
User Participation Methods Pro
blem
def
init
ion
Fun
ctio
nal s
peci
fi-ca
tion
Pro
toty
pe d
evel
op-
men
t
Pre
lim
inar
y te
stin
g
Fin
al d
esig
n an
dpr
oduc
tion
Fin
al te
stin
g
Mar
keti
ng a
nd s
ales
RemarkBrainstormingCreative ProblemSolving (CPS)
Cre
ativ
ity
proc
esse
s
Wizard of OzTask analysisDirect observationsActivity DiaryExpert OpinionQuestionnairesInterviewsGroup DiscussionsFocus GroupsUser PanelsUser TrialsField TrialsSimulation WorkUsability Testing N
ote
the
valu
e of
use
r pa
rtic
ipat
ion
in th
e pl
anni
ngpr
oces
s ir
resp
ecti
ve th
e m
etho
d ch
osen
!
Explanation:No/small relevance Possibly relevant Some relevance Very relevant
FORTUNEFORTUNE
Opportunities for Co-operation
Cooperation with TAP projects– Assessment support by trained users– end 1998
FORTUNE Network– immediately
Participation in Concertation– exchange and dissemination of the FORTUNE
concept
FORTUNEFORTUNEPilotsPilots
Practical experience and feedback for the
FORTUNE concept
Support of ongoing projects
Evaluation
Please indicate your interest !! now !!
FORTUNEFORTUNE
Information
Project Flyer Contact Indication (TAP-projects) Expression of Interest (Users) Poster during TIDE Congress Homepage:
www.fernuni-hagen.de/FTB/fortune/
FORTUNEFORTUNE
DisseminationDissemination
Stimulation of uptake of FORTUNE concept
•the approach•the curriculum•the course material•the exchange of experience•FORTUNE database
FORTUNEFORTUNE
Project ContactProject Contact FTB
• Forschungsinstitut Technologie -Behindertenhilfe• Prof. Dr. Christian Bühler Grundschöttelerstr 40 D-58300 Wetter, Germany ++49 23 35 / 96 81 - 0fax ++49 23 35 / 96 81 -19 email: [email protected] URL: www.fernuni-hagen.de/FTB/fortune/