Forecast Pro Automatic Forecasting Doesn't Work.pdf

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    What Now? How to Proceed Wh

    Automatic Forecasting Doesnt W

    Presented by

    Eric Stellwagen

    Vice President & Cofounder

    [email protected]

    Business Forecast System

    68 Leonard Street

    Belmont, MA 02478 USA

    (617) 484-5050

    www.forecastpro.com

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    On-demand Webinars and Handout

    Todays webinar along with a pdf version of the slide

    be posted on our Website next week.

    Previously presented Webinars are available for view

    www.forecastpro.com.

    Participants will receive an email confirming availabiafter the Webinar and slide set is posted.

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    Eric Stellwagen

    Vice President & Cofounder of

    Business Forecast Systems, Inc.

    Coauthor of Forecast Pro product l

    Over 27 years in forecasting.

    Currently serving on the board of dthe International Institute of Forecon the practitioner advisory board Foresight: The International JournaForecasting.

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    What Well Cover

    Overview

    The Role of Judgment

    Exponential Smoothing

    New Product Forecasting

    Automatic Forecasting

    Top-down Approaches

    Multivariate Approaches

    Summary

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    Common Forecasting Methods

    Simple Time Series Methods:

    Moving Averages

    Same as Last Year

    Percentage Growth

    Multivariate Methods:

    Event-index ModelDynamic Regressio

    Statistical Time Series Methods:Exponential Smoothing

    Box-Jenkins (ARIMA)

    Crostons Intermittent Demand

    Model

    Judgmental Approaches

    New Product Methods:

    Forecast by Analog

    Assumption-based

    Diffusion Models (e

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    Evolution of Forecasting Process

    Custom

    Approa

    Automatic Time

    Series Approaches

    Judgment &

    Spreadsheets

    Phase 1 Phase 2 Phase

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    The Role of Judgment

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    Judgmental Forecasting

    Pros:Does not require statistical expertise.

    Allows forecaster to incorporate domain know

    This knowledge can come from many sources i

    experience with similar products, feedback fro

    staff, customer surveys, focus groups, etc.

    Does not require historical data.

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    Judgmental Forecasting

    Cons:Is subjective.

    Can be biased by company politics, sales goals

    Is difficult to monitor performance and fine tufuture forecasts.

    Is not automaticcan be very time consuming

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    Judgmental Forecasting

    Judgment often plays an important role in forecasting, particularly

    products, short product-life-cycle products, rapidly changing envir

    and instances where the forecasters domain knowledge is not ca

    statistical forecasting model.

    A strong recommendation is to add judgment in the form of an ove

    statistically generated base-line forecast. This practice provides th

    track the effectiveness of the judgmental override and introduces

    accountability into the process.

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    Automatic Time Series Approache

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    3 Months of Data

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    12 Months of Data

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    24 Months of Data

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    36 Months of Data

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    6 Years of Data

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    Automatic Time Series Approache

    Pros:

    Simple to understand and explain

    Widely accepted and used

    Often quite accurate

    Adaptive

    Easy to apply

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    Automatic Time Series Approache

    Cons:

    Requires adequate demand history

    Assumes continuity between past and future

    Does not capture response to noncalendar-base

    (e.g., promotions)

    Does not capture response to explanatory varia

    Implementations vary and some are poor

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    Rejecting Automatic Models

    Judgmentally override the forecasted values.

    Dictate that a different forecasting model be used

    Reconfigure the input data.

    When you disagree with the forecasts generated using a

    automatic time series approach you should reject them

    Generally there are three ways to do this:

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    Why is it Wrong?

    Domain knowledge

    Your knowledge of the future leads you to rejecforecast.

    The solution is most often to judgmentally adju

    forecast.

    Might be done informally or as part of a structu

    process (e.g., S&OP)

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    Adding Judgment

    Best practices:

    Retain statistical forecast and adjusted forecast for comparison

    Document reason for changes

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    Why is it Wrong?

    Chose wrong time series model Often a case of misidentifying trends and/or se

    patterns.

    Dictating an appropriate exponential smoothinmodel is often a good solution.

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    Exponential Smoothing

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    Main Characteristics of Exponential Smoothin

    A family of models.

    Models three data componentslevel, trend,and seasonali

    Assumes that each component is changing in time.

    Assumes that there is random variation (noise).

    Uses weights to reflect the relative emphasis given to the rec

    the distantpast.

    Estimatesfinal values of the components and uses them to c

    forecasts.

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    Holt-Winters Exponential Smoothing

    NonseasonalAdditive

    SeasonalMultiplicative

    Seasonal

    ConstantLevel

    Linear

    Trend

    DampedTrend(0.95)

    Exponential

    Trend(1.05)

    (SIMPLE)

    (WINTERS)(HOLT)

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    Why is it Wrong?

    Inadequate data Data too short (new product)

    Data too low level (not enough structure)

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    New Product Forecasting

    and Top-down Approaches

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    There are different types ofnew products including:

    Replacement Products

    Product Line Extensions

    New-to-Company

    New-to-World

    The type of new product you are trying to forecast will often di

    approaches should be considered.

    Types of New Products

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    When forecasting replacement products or product line extens

    you will often want to leverage the data that exist for thepredecessor products.

    Approaches can include:

    Judgment and Market Research

    Item Supersession (i.e., mapping histories)

    Top-down Forecasting

    Replacement Products and Product-Line Exte

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    Item Supersession

    You create a forecast history for the new product using the

    histories of predecessor products andthe new product.

    For a replacement product this may be as simple as merging

    products history with the new products history.

    More complex mapping may be necessary depending on the

    circumstances.

    S i

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    Old Product New Produ

    Item Supersession

    I S i

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    Forecast History

    Item Supersession

    T d F i

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    Group-level data are higher volume, will often exhibit more structure and

    have a longer demand history than the product line extensions and

    replacement products.

    To generate a top-down forecast, you first forecast at the group level usin

    aggregated history. Then, you forecast at the lower levels. Finally, you ap

    proportionality factors to lower-level forecasts so that the forecasts sum

    top-level forecast.

    Cough Syrup

    SKU 1 SKU 2 Etc.

    Top-down Forecasting

    N P d t F ti

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    When forecasting new-to-companyor new-to-world products yobviously dont have internal dataexternal data may or may n

    be available.

    Approaches can include:

    Judgment and Market Research

    Forecasting by Analogy (looks-like)

    Assumption-based Models

    Market Share Forecasting

    Diffusion Models

    New Product Forecasting

    Wh i it W ?

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    Why is it Wrong?

    Inadequate data

    Data too low level (not enough structure)

    Simplify the hierarchy

    Forecast top-down

    Aggregate the time buckets (e.g., switch from weeks to mont

    Use bucket conversions

    B k t C i

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    It is not uncommon for a company that needs

    or weekly forecast to discover that the data casupport statistical modeling at these periodicit

    One solution is to forecast at an aggregated le

    allocate down to the lower level. This process sometimes referred to as bucket conversion

    Bucket Conversion

    B k t C i

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    S

    Flat allocation

    Proportional allocation based on historical pro

    Proportional allocation based on forecasts (bu

    synchronization)

    Bucket Conversion

    Bucket conversion can take different forms:

    Why is it Wrong?

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    Why is it Wrong?

    Time series model is not appropriat

    when demand is driven by:

    Events that move around the calendar

    Explanatory variables that can change abrupt

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    Multivariate Methods

    Common Events

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    Common Events

    Product promotions

    Moveable holidays (e.g., Easter, Rosh Hashanah,Ramadan)

    Catastrophes (e.g., earthquakes, hurricanes, 9/11

    Labor strikes

    Acquisitions

    New legislation or regulations

    Forecasting Event Driven Data

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    Forecasting Event-Driven Data

    Judgmentally adjust history to remove imp

    Separate base demand from event-driven

    Use a time series extension model (e.g., ev

    index model, ARIMA intervention model, e

    Use a multivariate model (e.g., regression)

    What is an Event Index Model

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    What is an Event-Index Model

    An extension of exponential smoothing.

    An index-based approach.

    The model introduces an additional smoot

    weight and updating equation.

    The model requires an event schedule.

    Example: Sales of Mouthwash

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    Example: Sales of Mouthwash

    Demand for mouthwash is not seasonal and for this brand not trended.

    Price promotions by both the manufacturer and competitors introduce significant peak

    The timing of promotions is similar from year to year (but not exactly the same), and th

    domain knowledge the data appear to be seasonal.

    The introduction of EDLP with Wal-Mart changes the response to promotions.

    Why is it Wrong?

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    Why is it Wrong?

    Time series model is not appropriate

    when demand is driven by:

    Events that move around the calendar

    Explanatory variables that can change abruptl

    Dynamic Regression

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    Pros:

    sAllows for the introduction of explanatory variab

    Lends insight into relationships between variable

    Allows for what if scenarios.

    Can exploit leading indicators.

    Dynamic Regression

    Dynamic Regression

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    Dynamic Regression

    Cons:

    Is not automatic, requires considerable expertise

    Will produce poor forecasts of the dependent va

    there are difficulties in forecasting the explanato

    variables.

    Requires large amounts of data.

    Independent Variables

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    Internal Variables

    Prices

    Promotion

    External Variabl

    Weather

    Economy

    Competition

    Demographics

    Independent Variables

    Example: Sales of Electricity

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    Example: Sales of Electricity

    Temperature is an important driver.

    Example: Sales of Electricity

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    Example: Sales of Electricity

    Time series models cannot capture adequate response to temperat

    Example: Sales of Electricity

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    Example: Sales of Electricity

    Dynamic regression models capture response to temperature and wo

    Summary

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    Summary

    Judgment is always important and is best applied as an adjus

    statistically generated base-line forecast.

    Automatic time series methods work well when you have ade

    and are generally superior to spreadsheet models.

    When you reject an automatic time series forecast, your opti

    Judgmentally overriding the forecasted values.

    Dictating that a different forecasting model be used.

    Reconfiguring the input data.

    Forecast Training and Workshops

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    Forecast Training and Workshops

    S

    BFS offers forecasting webinars and product train

    workshops.

    On-site, and remote-based (via WebEx) classes ar

    available.

    Learn more at www.forecastpro.com

    Forecast Pro

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    Examples from todays Webinar used Forecast Pro.

    To learn more about Forecast Pro:

    Request a live WebEx demo for your team (subm

    your request as a question right now)

    Visit www.forecastpro.comCall us at 617-484-5050

    Our Next Webinar

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    Tracking Accuracy: An Essential Step to Improve You

    Forecasting Process, April 11, 2013 1:30 p.m. EDT

    Eric Stellwagen, Vice President of Business Forecast

    Highlights include how to apply best practices, the p

    cons of different error measurements and how to spo

    performance.

    Visit www.forecastpro.com to sign up!

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    Questions?

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    Thank you for attend