FOR DATA QUALITY ASSESSMENT OF - CERSAI · PDF fileReconstruction and Security Interest of...

Submission Due Date & Time 08.12.2015 , 2:00 PM

Bid Opening Date & Time 08.12.2015 , 3:00 PM

Bid Opening Venue CERSAI, 5th Floor, MTNL

Telephone Exchange Building,

8, Bhikaji Cama Place, New

Delhi :110066

SELECTION OF CONSULTANTS

Reference Number: CERSAI/DQA-

RFP/1082/2015 dated 06.11.2015 CERSAI/DQA-RFP/ /2015 dated xx.xx.xxxx

Request for Proposals

SELECTION OF CONSULTANT

FOR

DATA QUALITY ASSESSMENT OF

CENTRAL REGISTRY

Central Registry of Securitisation Asset

Reconstruction and Security Interest of India

(CERSAI)

RFP – Consultancy Services for Data Quality Assessment of CERSAI

Confidential property of CERSAI of 43

Contents

Section 1: Letter of Invitation ....................................................................................................3

Section 2: Instructions to Bidders ..............................................................................................4

PART I: Standard Terms and Conditions ...........................................................................4

PART II: Data Sheet ..........................................................................................................14

Section 3: Technical Proposal - Standard Forms ....................................................................18

Section 4: Financial Proposal - Standard Forms ......................................................................33

Section 5: Scope of Work ........................................................................................................38

1. Introduction ..................................................................................................................38

2. Background of the CERSAI.........................................................................................38

3. Need and Objectives of the Assignment ......................................................................39

4. Scope of Work .............................................................................................................40

5. Deliverables and Timelines ..........................................................................................42


Confidential Property of CERSAI of 43

Section 1: Letter of Invitation

Central Registry of Securitisation Asset Reconstruction and Security Interest of India

5th floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place,

New Delhi – 110066

Dear Consultant

1. The Central Registry of Securitisation Asset Reconstruction and Security Interest of

India (CERSAI) invites proposals from consulting entities to provide consultancy

services for data quality assessment of the Central Registry established under the

Securitisation and Reconstruction of Financial Assets and Enforcement of Security

Interest Act, 2002. More details on the scope of work and services expected from the

consultant are provided in the Section 5: Scope of the work of this Request for

Proposal (RFP) document.

Yours sincerely,

S/d DGM,

CERSAI, New Delhi



Section 2: Instructions to Bidders

PART I: Standard Terms and Conditions

Definitions (a) “Applicable Law” means the laws and any other instruments

having the force of law in India, as they may be issued and in

force from time to time.

(b) “Assignment/ Project” means the consultancy services to be

provided to CERSAI for selection of service provider to

implement and manage the Central Registry IT System and

includes the Services to be performed by the Consultant

pursuant to the Contract.

(c) “Bidder” means applicant(s) who submit a Proposal pursuant to

the RFP.

(d) “Central Government” means Government of India.

(e) “Central Registry” means the central registry setup pursuant to

Section 20 of the SARFAESI Act for registering transactions of

securitization and asset reconstruction of financial assets and

creation of security interests, in electronic form or otherwise,

with complete application software, IT infrastructure, data

center as well as the disaster recovery center facilities and as

amended from time to time

(f) “Consultant” means a Person that is selected to provide the

Services to CERSAI.

(g) “Proposal” means the Technical Proposal and the Financial

Proposal.

(h) “RFP” means the Request for Proposal prepared by CERSAI for

the selection of Consultants.

1. Introduction

1.1 CERSAI will select the Consultant in accordance with the

method of selection specified in the Data Sheet.

1.2 The name of the Assignment has been mentioned in Part II

Data Sheet. Detailed scope of the work under the

Assignment has been described in the Scope of Work in

Section 5.

1.3 The date, time and address for submission of the Proposal

has been given in Part II Data Sheet.

1.4 Interested Bidders are invited to submit a Proposal, for

providing consulting services required for the Assignment



named in the Data Sheet. The Proposal, Technical

Presentation, and any other clarifications provided by the

Bidder along with the Scope of Work provided in the RFP

will be the basis for contract negotiations and ultimately for

a signed Contract with the selected Consultant.

1.5 Consultants should familiarize themselves with current

operations of the Central Registry and take them into

account in preparing their Proposal. To obtain first-hand

information on the assignment, interested Bidders are

encouraged to visit the offices of CERSAI before

submitting a proposal. For the same, Bidders must seek for

an appointment from the Point of Contact as mentioned in

this RFP document.

1.6 The Bidders shall bear all costs associated with the

preparation and submission of their Proposal and contract

negotiation. CERSAI is not bound to accept any Proposal,

and reserves the right to annul the selection process at any

time prior to Contract award, without assigning any reason

or incurring any liability of any kind whatsoever to

CERSAI or the Central Registry.

1.7 Bids failing to meet the Eligibility Criteria or not submitting

requisite proof in support thereof as mentioned in Para 4.1

of Part II: Data Sheet of the RFP, are liable to be considered

as non-responsive and rejected summarily.

Conflict of

Interest &

Monopolistic

Practice

1.8 The CERSAI requires that the Consultant shall, while

delivering the Services, provide professional, objective, and

impartial advice at all times holding the CERSAI’s interests

paramount, strictly avoiding any conflicts of interest or any

monopolistic practice, free of any ulterior or vested interest.

Conflicting

Relationships

1.8.1 A Bidder (including its Personnel) that has a business or

family relationship with a member of the CERSAI’s staff

who is directly or indirectly involved in any part of (a) the

preparation of the Scope of Work of the Assignment, (b) the

selection process for such Assignment, or (c) supervision of

the Contract, may not be awarded the Contract, unless the

conflict stemming from this relationship has been resolved

in a manner acceptable to the CERSAI throughout the

selection process and the execution of the Contract. The

Bidders are expected to make a disclosure of the Conflicting

Relationship in the prescribed form.

1.8.2 Bidders have an obligation to disclose any situation of

actual or potential conflict that impacts their capacity to

serve the best interest of the CERSAI, or that may

reasonably be perceived as having this effect. Failure to

disclose said situations may lead to the disqualification of



the Bidder or the termination of its Contract, if awarded.

Fraud and

Corruption

1.9 It is required that Bidders participating in the Assignment

adhere to the highest ethical standards during the selection

process.

For the purpose of this paragraph, the terms set forth are as

follows:

(i) “corrupt practice” means (i) the offering, giving,

receiving, or soliciting, directly or indirectly, of

anything of value to influence the actions of any

person connected with the negotiation process (for

avoidance of doubt, offering of employment to or

employing or engaging in any manner whatsoever,

directly or indirectly, any official of the CERSAI who

is or has been associated or dealt in any manner,

directly or indirectly with the negotiation process or

has dealt with matters concerning the RFP or arising

there from, before or after the execution thereof, at

any time prior to the expiry of one year from the date

such official resigns or retires from or otherwise

ceases to be in the service of the CERSAI, shall be

deemed to constitute influencing the actions of a

person connected with the negotiation process); or (ii)

engaging in any manner whatsoever, during the

negotiation process, any person in respect of any

matter relating to the assignment, who at any time has

been or is a legal, financial or technical adviser of the

CERSAI in relation to any matter concerning the RFP

trying to influence in what so ever manner the

members of the Consultancy Evaluation Committee

(CEC), in the selection process or in contract

execution;

(ii) “fraudulent practice” means a misrepresentation or

omission of facts in order to influence a selection

process or the execution of a contract or negotiation

process;

(iii) “collusive practices” means a scheme or arrangement

between two or more consultants with or without the

knowledge of the CERSAI, designed to establish

prices at artificial, non-competitive levels;

(iv) “coercive practices” means impairing, harming or

threatening to harm, directly or indirectly, persons or

their property to influence their participation in a

procurement process, or affect the execution of a

contract or negotiation process;

The CERSAI reserves the right to reject a Proposal at any



stage if it determines that the Bidder recommended for

award has, directly or through an agent, engaged in corrupt,

fraudulent, collusive or coercive practices in competing for

the contract in question.

False and

Misleading

Statement

1.10 A Bidder may be disqualified at any stage if found to have

submitted false or misleading information or material or has

made false or misleading declaration in the Proposal.

1.11 A Bidder may submit only one Proposal. The Bidder

should be an individual organization. Consortiums will not

be allowed.

Proposal

Validity

1.12 The Part II Data Sheet indicates how long a Bidder’s

Proposals must remain valid after the submission date.

During this period, the Bidder shall maintain the availability

of Personnel nominated in the Proposal and fully commit to

their Financial Proposal. Should the need arise, CERSAI

may request the Bidders to extend the validity period of

their proposals. Bidders who agree to such extension shall

confirm that they maintain the availability of the Personnel

nominated in the Proposal and fully commit to their

Financial Proposal, unchanged, or in their confirmation of

extension of validity of the Proposal, the Bidder could

submit new staff in replacement, who would be considered

in the final evaluation for award of the Contract. A Bidder

who does not agree to the above, has the right to refuse to

extend the validity of their Proposal. Under such

circumstances, CERSAI shall not consider such proposal for

further evaluation.

2. Clarification and

Amendment of

RFP Document

2.1 A Bidder may request a clarification in the RFP document

up to the number of days indicated in the Data Sheet before

the Proposal submission date. Any request for clarification

must be sent in writing, or by standard electronic means to

the CERSAI address indicated in the Data Sheet. The

CERSAI will respond in writing by standard electronic

means to all Bidders their response (including an

explanation of the query but without identifying the source

of inquiry). Should the CERSAI deem it necessary to amend

the RFP as a result of a clarification, it shall do so following

the procedure under Para. 2.2.

2.2 At any time before the submission of Proposals, the

CERSAI may amend the RFP by issuing an addendum/

corrigendum in writing or by standard electronic means.

The addendum/ corrigendum shall be published in the

website and will be binding on the Bidders. To give Bidders

reasonable time in which to take an amendment into

account in their Proposals, the CERSAI may, if the

amendment is substantial, extend the deadline for the



submission of Proposals.

3. Preparation of

Proposals

3.1 The Proposal, as well as all related correspondence

exchanged by the Bidders and the CERSAI, shall be written

in English.

3.2 In preparing their Proposal, Bidders are expected to

examine in detail the documents comprising the RFP.

Material deficiencies in providing the information requested

may result in rejection of a Proposal. The Proposal shall

consist of 2 parts (i) Technical Proposal and (ii) Financial

Proposal

Language 3.3 Documents to be issued by the Bidders as part of this

assignment must be in English language.

Technical

Proposal Format

and Content

3.4 The Data Sheet indicates the format of the Technical Proposal

to be submitted.

3.5 The Technical Proposal (Original, Copy and Soft Copy)

shall not include any financial information. A Technical

Proposal containing financial information shall be declared

non responsive.

Financial

Proposals

3.6 The Financial Proposal shall be prepared using the attached

Standard Forms (Section 4). It shall list all costs associated

with the assignment, including remuneration for staff. The

financial proposal shall not include any conditions attached

to it and any such conditional financial proposal shall be

summarily rejected.

Taxes 3.7 Bidders are responsible for meeting all tax liabilities arising

out of the Contract unless specifically stated otherwise in

the Data Sheet and shall include such taxes in the Financial

Proposal.

3.8 Bidders should provide the price of their services in Indian

Rupees.

Earnest Money

Deposit (EMD),

Tender Fees and

Performance

Guarantee

3.9 Earnest Money Deposit:

I. An EMD of INR 1 lakh, in the form of DD drawn in

favour of the CERSAI and payable at Delhi, must be

submitted along with the Proposal.

II. Proposals not accompanied by EMD shall be rejected as

non-responsive.

III. No interest shall be payable by the CERSAI for the sum

deposited as EMD.



IV. No bank guarantee will be accepted in lieu of the EMD.

V. The EMD of the Bidders whose Technical Proposals do

not qualify, will be returned back within one month of

opening of their Proposals.

3.10 The CERSAI shall forfeit a Bidder’s EMD in the following

events:

I. If the Bidder withdraws the Proposal during the validity

period or any extension thereof for any reason whatsoever.

II. If the Proposal is modified by the Bidder in a manner not

acceptable to the CERSAI after opening of bids during the

validity period or any extension thereof.

III. If the Bidder tries to influence the evaluation process as

mentioned in Para. 1.9 of Part I: Standard Terms and

Conditions

IV. If the Bidders unilaterally withdraws the proposal during

negotiations (failure to arrive at consensus by both the

parties shall not be construed as withdrawal of Proposal by

the Bidder).

V. If the Bidder makes a false declaration or disclosure in the

Proposal or during the negotiations as mentioned in Para.

1.10 of Part I: Standard Terms and Conditions

3.11 Tender Fees:

All Bidders are required to pay INR 5000/- towards tender

fees in the form of Demand Draft drawn in favour of the

CERSAI and payable at Delhi. This Fee is Non-Refundable.

3.12. Performance Bank Guarantee

I. The selected Bidder shall be required to furnish a

performance bank guarantee equivalent to 10% of the

contract value rounded off to the nearest thousand Indian

Rupees, in the form of an unconditional and irrevocable

bank guarantee from a scheduled commercial bank in India

in favour of the CERSAI, for the entire period of contract

with 90 days claim period.

II. The bank guarantee must be submitted after award of

contract but before signing of the Contract. The successful

Bidder has to renew the bank guarantee on same terms and

conditions for the period up to contract including extension

period, if any. Performance bank guarantee would be

returned only after successful completion of tasks assigned

to them and after the claim period indicated at I above and

only after adjusting/recovering any dues recoverable/payable

from/by the Consultant on any account under the Contract.

On submission of this performance guarantee and after



signing of the Contract, demand draft submitted towards

EMD would be returned.

4. Submission,

Receipt, and

Opening of

Proposals

4.1 The proposal (Technical Proposal and Financial Proposal)

shall contain no interlineations or overwriting, except as

necessary to correct errors made by the Bidders themselves.

The authorized representative of the Bidder must initial

each such correction. Submission letters for the Technical

Proposal and Financial Proposals should respectively be in

the format of TECH-1 of Section 3, and FIN-1 of Section 4,

respectively.

4.2 An authorized representative of the Bidder shall initial all

pages of the original Technical Proposals and Financial

Proposals. This authorization shall be in the form of a

written power of attorney accompanying the Technical and

Financial Proposals or in any other form demonstrating that

the representative has been duly authorized to sign. The

signed Technical and Financial Proposals shall be marked

“ORIGINAL”.

4.3 The Technical Proposal shall be marked “ORIGINAL” or

“COPY” as appropriate. The Technical Proposals shall be

sent to the addresses referred to and in the number of copies

indicated in Part II: Data Sheet. All required copies of the

Technical Proposal are to be made from the original. If

there are discrepancies between the original and the copies

of the Technical Proposal, the original shall prevail.

4.4 The original and all copies of the Technical Proposal shall

be placed in a sealed envelope clearly marked “TECHNICAL

PROPOSAL”. Similarly, the original Financial Proposal shall

be placed in a sealed envelope clearly marked “FINANCIAL

PROPOSAL” and the name of the assignment, and with a

warning “DO NOT OPEN WITH THE TECHNICAL

PROPOSAL.” The envelopes containing the Technical

Proposal, Financial Proposals, EMD, and Tender Fee shall

be placed into an outer envelope and sealed. The CERSAI

shall not be responsible for misplacement, loss or premature

opening if the outer envelope is not sealed and/or marked as

stipulated. This circumstance may be case for Proposal

rejection. If the Financial Proposal is not submitted in a

separate sealed envelope duly marked as indicated above,

this will constitute grounds for declaring the Proposal non-

responsive.

4.5 The hard copy of the proposal should be submitted in duly

sealed envelope superscribed as “RFP for Selection of Consultant

for Data Quality Assessment of Central Registry”, RFP

Reference No. ___________,

Dated ____________ at the following address:



Central Registry of Securitisation Asset Reconstruction

and Security Interest of India (CERSAI)

5th floor, MTNL Telephone Exchange Building, 8,

Bhikaji Cama Place,


The Proposals must be sent to the above mentioned address

not later than the time and the date indicated in the Data

Sheet, or any extension to this date in accordance with Para.

2.2. Any Proposal received by the CERSAI after the

deadline for submission shall be returned unopened.

4.6 From the time the Proposals are opened to the time the

Contract is awarded, the Bidders should not contact the

CERSAI on any matter related to its Technical Proposals

and/or Financial Proposals. Any effort by Bidders to

influence the CERSAI in the examination, evaluation,

ranking of Proposals, and recommendation for award of

Contract may result in the rejection of the Bidders' Proposal.

4.7 CERSAI shall open the Technical Proposal immediately after

the deadline for their submission. The envelopes containing

the Financial Proposal shall remain sealed and securely

stored.

5 Evaluation of

Technical

Proposals

5.1 The Evaluation Committee while evaluating the Technical

Proposals shall have no access to the Financial Proposals

until the technical evaluation is concluded and the

competent authority accepts their recommendation.

5.2 The Evaluation Committee shall evaluate the Technical

Proposals on the basis of their responsiveness to the Scope

of Work and by applying the evaluation criteria and sub-

criteria specified in the Data Sheet. In the first stage of

evaluation, a Proposal shall be rejected if it is found

deficient as per the requirement indicated in the Data Sheet

for responsiveness of the proposal. Only responsive

proposals shall be further taken up for evaluation.

Evaluation of the Technical Proposals will be done and at

this stage the Financial Proposals will remain unopened.

Bidders shall make presentations to the Evaluation

Committee that will also be a component of evaluation. The

qualification of the Bidders and the evaluation criteria for

the Technical Proposal shall be as defined in the Data sheet.

Each responsive Proposal will be given a technical score

(St). A Proposal shall be rejected at this stage if it does not

respond to important aspects of the RFP and particularly the

Scope of Work or if it fails to achieve the minimum

technical score indicated in the Data Sheet.



Public Opening

and Evaluation

of Financial

Proposals -

QCCBS

Selection

Procedure

5.3 Financial Proposal of only those entities who are technically

qualified shall be opened publicly on the date & time

specified on the Data Sheet, in the presence of the

shortlisted Bidders' representatives who choose to attend.

The name of the Bidders, their technical score (if required)

and their Financial Proposal shall be read aloud.

5.4 The Evaluation Committee will correct any computational

errors. When correcting computational errors, in case of

discrepancy between a partial amount and the total amount,

or between word and figures the former will prevail. In

addition to the above corrections, the items described in the

Technical Proposal but not priced, shall be assumed to be

included in the prices of other activities or items.

5.5 The lowest evaluated Financial Proposal will be given the

maximum financial score (Sf) of 100 points. The financial

scores (Sf) of the other Financial Proposals will be

computed as indicated in the Data Sheet. Proposals will be

ranked according to their combined technical (St) and

financial (Sf) scores using the weights (T = the weight given

to the Technical Proposal; F = the weight given to the

Financial Proposal; T + F = 1) indicated in the Data Sheet: S

= St x T% + Sf x F%. The Bidder achieving the highest

combined technical and financial score will be awarded the

contract.

Availability of

Professional

staff/experts

6.1 Having selected the Bidder on the basis of, among other

things, an evaluation of proposed professional staff,

CERSAI expects to negotiate a Contract on the basis of the

Personnel named in the Proposal. Before contract

negotiations, CERSAI will require assurances that the

Personnel will be actually available. CERSAI will not

consider substitutions during contract negotiations unless

both parties agree that undue delay in the selection process

makes such substitution unavoidable or for reasons such as

death or medical incapacity. If this is not the case and if it is

established that Personnel were offered in the proposal

without confirming their availability, the Bidder may be

disqualified. Any proposed substitute shall have equivalent

or better qualifications and experience than the original

candidate and be submitted by the Bidder within the period

of time specified in the letter of invitation to negotiate.



7. Award of

Contract

7.1 After completing negotiations, the CERSAI shall issue a

letter of intent to the selected Bidder, and promptly notify

all Bidders who have submitted proposals about the

decision taken.

7.2 The selected Bidder will sign the Contract after fulfilling all

the formalities/pre-conditions mentioned in the standard

form of contract in Section-6, within 15 days of issuance of

the letter of intent.

7.3 The Consultant is expected to commence the assignment on

the date specified in the Part II Data Sheet.

8. Confidentiality 8.1 Information relating to evaluation of Proposals and

recommendations concerning awards shall not be disclosed

to the Bidders who submitted the Proposals or to other

persons not officially concerned with the process, until the

publication of the award of Contract. The undue use by any

Bidder of confidential information related to the process

may result in the rejection of its Proposal.



Instructions to Bidders

PART II: Data Sheet

Paragraph

Reference

1.1

RFP issuing authority: Central Registry of Securitisation Asset

Reconstruction and Security Interest of India (CERSAI).

1.2 Name of the Assignment: “Consultancy Services for Data Quality

Assessment of Central Registry”

1.3 The Proposal submission address is:

Central Registry of Securitisation Asset Reconstruction and Security

Interest of India (CERSAI)



Proposal (Technical Proposal and Financial Proposals in two separate sealed

envelopes, EMD, and Tender Fee) must be submitted not later than the

following date and time:

Date: 08.12.2015

Time: 2:00 PM

1.4

A pre-proposal conference will be held at 11:45 AM on 20.11.2015 at

CERSAI, New Delhi.

The representative of CERSAI is:

Biswajit Patra

Chief Manager (IT)

Phone number: 011 - 26168581

Email address: [email protected]

1.5

Proposals must remain valid for 90 days from the submission date.

1.6 Clarifications may be requested not later than 10 days before the submission

date.

The address for requesting clarifications is:

Biswajit Patra

mailto:[email protected]



Chief Manager (IT)

Phone number: 011 - 26168581

Email address: [email protected]

1.7 The estimated tenure of Contract: Fixed price fixed term Contract for a period

of 6 months

2.1

The formats for the Technical Proposal to be submitted are:

Form Tech 1: Letter of Proposal submission

Form Tech 2: Bidder’s organization & experience

Form Tech 3: Comments & suggestions on TOR

Form Tech 4: Approach & methodology

Form Tech 5: Team composition

Form Tech 6: Curriculum vitae

Form Tech 7: Staffing Schedule

Form Tech 8: Work Schedule

Form Tech 9: Comments / modifications suggested on contract. Form Tech 10: Information regarding any conflicting activities and

declaration thereof

3.1 Consultant must submit the following:

a) Original and 1 duplicate hard copy and 1 soft copy of the Technical

Proposal, and

b) Only the Original of the Financial Proposal

4.1 Eligibility Criteria

Bidders failing to meet the eligibility criteria or not submitting requisite proof

for supporting these criteria are liable to be rejected summarily.

(i) The Bidder must be a reputable and experienced company operating in the

field of professional consultancy services/ data purification, registered under

the Companies Act for the last 3 years.

(ii) The Bidder must have completed at least 1 consultancy assignments of a

similar nature in data quality assessment, data purification and design of data

quality systems in the government/private/commercial organisation, banking

or financial sector with a consultancy value of at least INR 5lakhs each.

(iii) The Bidder should not have been black listed by any state or Central

Government or public sector undertaking or regulatory body in India.

(iv) No proceeding for winding up or restructuring of the Bidder should be

pending in any court of law or any other forum.

(iv) The Bidder should not have any conflict of interest with the Scope of

Work and should not have been, directly or indirectly, associated with the

creation of data of which quality assessment is sought to be carried out by

CERSAI under the Assignment.

mailto:[email protected]



Bids failing to meet the eligibility criteria or not submitting requisite proof in

support thereof as mentioned in Para 4.1 of Part II Data Sheet are liable to be

considered as non-responsive and rejected summarily.

The list of mandatory supporting documents to be submitted are:

a) Copy of Certificate of Incorporation.

b) Certified copy from the Statutory Auditor stating the Annual turnover

for each of the last three years ending 31st March 2014.

c) Work order/ completion certificate/ client certificate for previous

experience .

d) Self-attested Certificate by the Bidder that:

a. It has not been black listed by any state or Central Government

or public sector undertaking or regulatory body in India.

b. It does not have any proceeding for winding up or restructuring

of the Bidder should be pending in any court of law or any

other forum.

c. It does not have any conflict of Interest with this scope of work

and has not directly or indirectly being associated with creation

of data of which quality assessment is sought to be carried out

under this assignment.

5.1

Criteria, sub-criteria, and point system for the Detailed Evaluation of

Technical Proposals are:

Sl.

No

Criteria: Relevant Experience Points

1 Previous experience of bidder in data quality assessment 10

2 Previous experience of bidder in designing data quality management

systems

10

3 Total Allocable Points (i) 20

Sl.

No

Criteria: Adequacy of the proposed methodology and work plan

Points

1 Technical approach and methodology 20

a) Approach and methodology for the data quality assessment 10

5

5 b) Approach for remedial actions and data quality management system

c) Coverage of entire scope of work

2 Assignment plan 5

3 Organization &staffing plan 5

4 Total Allocable Points (ii) 30

(iii) Key professional staff qualifications and competence for the Assignment: 20 points

The evaluation of the key professional staff shall be determined based on the profiles

submitted in form TECH-6 considering the following sub-criteria: 1) General qualifications

a) Educational qualification and training

b) Number of years of consulting experience



2) Competency and adequacy

a) Area of specific expertise relevant to the Assignment

b) Adequate involvement in the Assignment

(iv) Technical presentation: 30 points

Total points for the above criteria (i), (ii), (iii) and (iv): 100

St = Total points obtained for the above criteria (i), (ii), (iii) and (iv)

The minimum technical score St required to pass is:70 Points

5.2

The formula for determining the technical score is as follows:

St = (100 x T / Tm), in which St is the normalized technical score, Tm is the

highest technical score and T is the technical score of the proposal under

consideration.

The formula for determining the financial scores is the following:

Sf = 100 x Fm / F, in which Sf is the financial score, Fm is the lowest price and

F the price of the proposal under consideration.

The weights given to the Technical and Financial Proposals are:

T =0.70; and P = 0.30

6.1 Expected date and address for contract negotiations:

Date to be communicated later.

Address:

CERSAI,

5th

Floor, MTNL Building,

8, Bhikaji Cama Place,

New Delhi - 110066.

7.1 Expected date and place for commencement of consulting services:

Date to be communicated later.



Section 3: Technical Proposal - Standard Forms

Refer to Reference Paragraph 2.1 of the Data Sheet for formats of Technical Proposal to be

submitted, and paragraph 3.4 of Section 2 of the RFP for Standard Forms required and

number of pages recommended.

Technical Proposal

TECH-1 Technical Proposal Submission Form

TECH-2 Bidder’s Organization and Experience

A Bidder’s Organization

B, C Bidder’s Experience

TECH-3 Comments or Suggestions on the Scope of Work

TECH-4 Description of the Approach, Methodology and Work Plan for Performing the

Assignment

TECH-5 Team Composition and Task Assignments

TECH-6 Curriculum Vitae (CV) for Proposed Professional Staff

TECH-7 Staffing Schedule

TECH-8 Work Schedule



FORM TECH-1 TECHNICAL PROPOSAL SUBMISSION FORM

To:

The Chief Operating Officer


(CERSAI)



Dear Sir:

We, the undersigned, offer to provide Data Quality Assessment of the Central

Registry in accordance with your Request for Proposal dated <date>and our Proposal. We are

hereby submitting our Proposal, which includes this Technical Proposal, and a Financial

Proposal sealed in a separate envelope.

We hereby confirm that we have read and understood the Standard Terms and

Conditions of the RFP and all the documents attached therewith. We hereby declare that all

the information and statements made in this Proposal are true and correct and agree that any

false or misleading statement contained in it or declaration made may lead to our

disqualification.

If negotiations are held during the period of validity of the Proposal, i.e., before the

date indicated in Paragraph Reference 1.5 of the Data Sheet, we undertake to negotiate on the

basis of the proposed staff. Our Proposal is binding upon us and subject to the modifications

resulting from Contract negotiations.

We undertake, if our Proposal is accepted, to initiate the consulting services related to

the assignment not later than the date indicated in Paragraph Reference 7.1 of the Data Sheet.

We understand you are not bound to accept any Proposal you receive.

We remain,



Yours sincerely,

Authorized Signature [In full and initials]:

Name and Title of Signatory:

Name of Entity:

Address:

Location:_____________________________________Date: _______________

1 [Delete in case no association is foreseen.]



FORM TECH-2: BIDDER’S ORGANIZATION AND EXPERIENCE

A - Bidder’s Organization

[Provide here a brief description of the background and organization of your entity and each

associate entity for this assignment. Also provide a brief description on the ownership details,

date and place of incorporation of the entity, objectives of the entity etc. Apart from this, also

provide information on the Annual Turnover of the entity for the last 3 financial years and the

number of professional staff with your entity as required in the form below]

Organization and Financial Information

Form A 1: Details of the Organization–Bidder

Name

Date of Incorporation

Date of Commencement of Business

Address of the Headquarters

Address of the Registered Office in India

Area of expertise with respect to this

Assignment

Contact details (name, address, phone no. and

email)



Form A 3: Financial Information –Bidder

FY FY FY

Revenue (in INR crores)

Profit Before Tax (in INR crores)

Revenue from IT Advisory/ IT

Consulting (in INR crores)

Other Relevant Information



B – Bidder Entity’s Experience–Relevant Experience Citations

[Using the format below, provide information on each assignment for which your entity was

legally contracted for carrying out consulting services similar to those requested under this

assignment. Bidders should provide all the details (including documentary evidence like copy

of work order/ contract document/ completion certificate from customer/ certificate from

auditor/ other customer testimonials including video along with supporting certificate from

auditors) as required in the form. Please provide citations of consultancy assignments of a

similar nature in data quality assessment, data purification and design of data quality

systems in the government, banking, private or financial sector with a consultancy value of

at least INR 5 lakhs each. In case, information required by the CERSAI is not provided by

the Bidder, the CERSAI shall proceed with evaluation based on the information provided

without requesting the Bidder for further information. Hence, responsibility for providing

information as required in this form lies solely with Bidder.]

Assignment name:

Approx. Value of Contract: (Mandatory field)

(Mention contract value in INR)

Country:

Location within country:

Duration of assignment (months):

Name of employer:

Total No. of staff-months of the assignment:

Address:

Approx. value of the services provided by your entity

under the contract (in INR):

Start date (month/year):

Completion date (month/year):

No of professional staff-months provided:

Employer Reference and Contact

Details:

Name of senior professional staff of your entity involved

&functions performed (indicate most significant

profiles):

Narrative description of Assignment:

Description of actual services provided by your staff within the assignment:



FORM TECH-3 COMMENTS AND SUGGESTIONS ON THE SCOPE OF

WORK

[Suggest and justify here any modifications or improvement to the Scope of Work you are

proposing in carrying out the assignment (such as deleting some activity you consider

unnecessary, or adding another, or proposing a different phasing of the activities).Such

suggestions should be concise and to the point, and incorporated in your Proposal.]



FORM TECH-4 DESCRIPTION OF APPROACH, METHODOLOGY AND

WORK PLAN FOR PERFORMING THE ASSIGNMENT

[Technical approach, methodology and work plan are key components of the Technical Proposal. You

are suggested to present your Technical Proposal divided into the following three chapters:

a) Technical Approach and Methodology,

b) Work Plan, and

c) Organization and Staffing,

a) Technical Approach and Methodology. In this chapter you should explain your understanding of

the objectives of the assignment, approach to the services, details of the secondary and primary

research methodologies, and methodology for carrying out the activities and obtaining the

expected output, and the degree of detail of such output. You should highlight the problems being

addressed and their importance, and explain the technical approach you would adopt to address

them. You should also explain the methodologies including approaches for determining optimum

sample size and geographical coverage that you propose to adopt for the data quality assessment

activities and highlight the compatibility of those methodologies with the proposed approach.

b) Work Plan. In this chapter you should propose the main activities of the assignment, their content

and duration, phasing and interrelations, milestones (including interim approvals by the

CERSAI), and delivery dates of the reports. The proposed work plan should be consistent with the

technical approach and methodology, showing understanding of the TOR and ability to translate

them into a feasible working plan. A list of the final documents, including reports, drawings, and

tables to be delivered as final output, should be included here. The work plan should be consistent

with the Work Schedule.

c) Organization and Staffing. In this chapter you should propose the structure and composition of

your team. You should list the main disciplines of the assignment, the key experts responsible, and

proposed technical and support staff. The support staff profiles shall be different from key

professional staff. The details of these resources shall be given in Form TECH-5



FORM TECH-5 TEAM COMPOSITION AND TASK ASSIGNMENTS FOR

ASSIGNMENT

1. Professional Staff

Name of Staff Area of

Expertise

Position

Assigned Task Assigned

2. Support Staff

Name of Staff Area of

Expertise

Position

Assigned Task Assigned



FORM TECH-6 CURRICULUM VITAE (CV) FOR PROPOSED

PROFESSIONAL STAFF

1. Proposed Position [only one candidate shall be nominated for each position Expert]:

2. Name of Entity[Insert name of entity proposing the staff]:

3. Name of Staff [Insert full name]:

4. Date of Birth: Nationality:

5. Education[Indicate college/university and other specialized education of staff member, giving names of

institutions, degrees obtained, and dates of obtainment]:

6. Total No. of years of experience:

7. Total No. of years with the entity:

8. Areas of expertise and no. of years of experience in this area (as required for the

position - mandatory):

9. Certifications and Trainings attended:

10. Details of Involvement in Assignments listed in FORM TECH-2 (only if involved in the

same):

11.Languages [For each language indicate proficiency: good, fair, or poor in speaking, reading, and

writing]:

12.Membership of Professional Associations:

13. Employment Record [Starting with present position, list in reverse order, giving for each employment

(see format here below): dates of employment, name of employing organization, positions held. Past

employment that is not relevant to the assignment does not need to be included.]:

From[Year]: To[Year]:

Employer:

Positions held:



14. Detailed Tasks

Assigned

[List all tasks to be

performed under this

assignment]

[List the deliverables under

this assignment in which

the proposed will be

involved]

15. Relevant Work Undertaken that Best Illustrates

the experience as required for the Role (provide

maximum of 6 citations of 10 lines each)

[Among the assignments in which the staff has been

involved, indicate the following information for

those assignments that best illustrate staff capability

to handle the tasks listed under point 14 and as

required for the role as listed in ‘List of the key

professional positions whose CV and experience

would be evaluated’.]

Name of assignment or Assignment:

Year:

Location:

Employer:

Main Assignment features:

Positions held:

Value of Assignment(approximate value or range

value): __________

Activities performed:

16. Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes my qualifications, my experience, and myself. I understand that any wilful

misstatement described herein may lead to my disqualification or dismissal, from the

assignment if engaged.

Date: [Signature of staff member or authorized representative of the staff] Day/Month/Year

Full name of authorized representative:



FORM TECH-7 STAFFING SCHEDULE FOR ASSIGNMENT

No Name of Staff Staff input in weeks (in the form of a bar chart)

2

Total staff

man-months

proposed

1 2 3 4 5 6 7 8 9 10 11 12 n Total

1

2

3

N

Subtotal

Total

1 For Professional Staff the input should be indicated individually; for Support Staff it should be indicated by category

2 Weeks are counted from the start of the assignment.

3. Full time input Part time input



FORM TECH-8 WORK SCHEDULE (ASSIGNMENT MANAGEMENT PLAN)

No Activity1

Months2

1 2 3 4 5 6 7 8 9 10 11 12 n

1

2

3

4

5

N

1 Indicate all main activities of the assignment, including delivery of reports (e.g.: inception, interim, and final reports), and other benchmarks such as Employer approvals.

For phased assignments indicate activities, delivery of reports, and benchmarks separately for each phase.

2 Duration of activities shall be indicated in the form of a bar chart.



FORM TECH-9 COMMENTS/ SUGGESTIONS ON CONTRACT

[Here the Bidder may mention any suggestion / views on the draft contract attached with the RFP

document. This information shall be used at the time of the negotiations. However, the CERSAI is not

bound to accept any/all modifications sought and may reject any such request of modification.]



FORM TECH-10 INFORMATION REGARDING ANY CONFLICTING

ACTIVITIES, RELATIONSHIP& DECLARATIONS THEREOF

Are there any activities carried out by your entity or group company or any member of the Joint

Venture which are of conflicting nature as mentioned in para 1.9 of Section 2. If yes, please

furnish details of any such activities.

If no, please certify,

We hereby declare that we as an entity, have no conflict of interest as mentioned under para 1.9

of Section 2. We also acknowledge that in case of misrepresentation of the information, our

proposals / contract shall be rejected / terminated by the CERSAI which shall be binding on us.



Name of Entity:

Address:

Location:_____________________________________Date: _______________


Confidential property of CERSAI of 43

Section 4: Financial Proposal - Standard Forms

[Comments in brackets [] provide guidance to the Bidders for the preparation of their

Financial Proposals; they should not appear on the Financial Proposals to be submitted.]

Financial Proposal Standard Forms shall be used for the preparation of the Financial

Proposal according to the instructions provided under para. 5.4 of Section 2.

FIN-1 Financial Proposal Submission Form

FIN-2 Summary of Costs

FIN-3 Breakdown of Remuneration



34

FORM FIN-1 FINANCIAL PROPOSAL SUBMISSION FORM

To:

The Chief Operating Officer




Dear Sir:

We, the undersigned, offer to provide Data Quality Assessment of the Central

Registry in accordance with your Request for Proposal dated <date>and our Technical

Proposal. Our attached Financial Proposal is for the sum of [Insert amount(s) in words

and figures].The amount of the local taxes, as identified/estimated is shown in the

summary separately.

We hereby confirm that we have read and understood the Standard Terms and

Conditions of the RFP and all the documents attached therewith and fully understand

implications thereof.

Our Financial Proposal shall be binding upon us subject to the modifications

resulting from Contract negotiations, up to expiration of the validity period of the

Proposal, i.e. before the date indicated in Paragraph Reference 1.5 of the Data Sheet.

We hereby certify that we have taken steps to ensure that no person acting for us

or on our behalf will engage in bribery.We undertake that, in competing for (and, if the

award is made to us, in executing) the above contract, we will strictly observe the laws

against fraud and corruption in force in India namely “Prevention of Corruption Act,

1988”.

We understand you are not bound to accept any Proposal you receive.

We remain,

Yours sincerely,



35



Name of Entity:

Address:


of 43 Page 36 of 43

FORM FIN-2 SUMMARY OF COSTS

Financial Proposal for providing Consultancy services

Item Costs

In INR

1. Total Costs of Financial Proposal for providing consultancy services

including comprehensive and practical data quality management system

2. Out of Pocket expenses (OPE’s)

3. Taxes and other duties {insert each type of tax separately}

Total Amount of Financial Proposal for providing consultancy services

(including taxes)

* Out of Pocket expenses (OPEs) (expenses like all travel costs, accommodation expenses etc.

and other miscellaneous expenses which are directly chargeable to the Assignment and built into

the total Assignment cost)



37

FORM FIN-3 BREAKDOWN OF REMUNERATION

(This Form FIN-3 shall only be used when the Lump-Sum Form of Contract has been

included in the RFP. Information to be provided in this Form shall only be used to

establish payments to the Bidder for possible additional services requested by CERSAI)

Name2 Position

3

Staff-month

Rate(A)4

Proposed total

No. of Man-

months (B)

Total Amount

in INR (A*B)

Key Professionals

Support Staff

1 Form FIN-3 shall be filled in for the same professional staff (to be indicated by name) and support staff

(to be indicated by category) listed in Form TECH-7.

2 Professional staff and support staff should be indicated individually

3 Positions of the professional staff shall coincide with the ones indicated in Form TECH-5

4 Indicate separately staff-month rate



38

Section 5: Scope of Work

1. Introduction

The Central Registry of Securitisation Asset Reconstruction and Security Interest of India

(CERSAI) maintains and operates a web-based IT system for registering transactions of

securitization and asset reconstruction of financial assets and creation of security interests

over property through equitable mortgage and creation of security interest on account

receivables through factoring, as defined in the Securitisation and Reconstruction of

Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act) and

Factoring Act, 2011 respectively (Central Registry).

The Central Registry has been operational since 2011, and till date banks and financial

institutions have used the platform for filing over 12 million registrations of transactions

of securitisation, asset reconstruction and security interests of equitable mortgages.

Besides it also provides a platform to the Factoring Companies and Banks for registering

their transactions of Assignment of Debt (Factoring Transactions) under the Factoring

Regulation Act 2011.

The Central Registry also provides a facility for the general public to search and inspect

the records maintained by the Registry on payment of fees (as prescribed under the

Securitisation and Reconstruction of Financial Assets and Enforcement of Security

Interest (Central Registry) Rules, 2011).

2. Background of the CERSAI

Since the start of its operations in March 2011, the CERSAI system has expanded

significantly. There are nearly 186,000 registered users on the system with over 13.8

million records entered as of date.

The scope of the system has also expanded from its initial brief of recording transactions

of creation of equitable mortgages on immovable properties and registration of

transactions of asset reconstruction and securitization to registration of assignment of

receivables (the latter under the Factoring Regulation Act 2011).



39

Table 1: Registration of equitable mortgages on the CERSAI

REGISTRATION STATUS 31-03-2012 31-03-2013 31-03-2014 31-08-2015

Number of registrations (new) 1,066,840 2,400,650 4,014,190 6,999,273

Number of registrations (subsisting) 2,188,342 5,856,965 6,477,070 6,801,424

Total number of registrations carried out 3,255,182 8,257,615 10,491,260 13,800,697

Number of users registered 76,046 113,426 134,864 185,904

Table 2: Registration of factoring transactions on the CERSAI

REGISTRATION STATUS 31-03-2013 31-03-2014 31-12-2014

Number of registrations carried out 1722 5431 7343

Number of users registered 72 77 93

Tata Consultancy Services (TCS) is the current vendor to the CERSAI for the Central

Registry IT system.

The CERSAI understands that the effectiveness of the search facility depends on the

quality of data that exists in the Central Registry and poor data quality presents a huge

risk to the operations of the registry. In this context, the CERSAI has identified that it is

necessary to carry out a comprehensive Data Quality Assessment that will provide an

accurate picture of the state of the data in the Central Registry and also provide a roadmap

for improvement.

3. Need and Objectives of the Assignment The main objective of this Assignment is to conduct a comprehensive diagnostic

assessment of the quality of data within the Central Registry and provide

recommendations and roadmap for a data quality management system.

Data quality in this context is broadly defined as the state of accuracy, completeness,

validity, consistency, timeliness, uniqueness and confidentiality that makes data

appropriate for a specific use.

The Assignment will require extensive engagement with the CERSAI, Banks, Factors,

and other financial institutions to understand various data quality issues that exist in the

Central Registry including visits to the above institutions to understand their data entry

processes and systems.



40

The selected Consultant is also expected to review existing international standards and

best practices being followed for successful deployment of similar services in India and

other countries and to provide inputs to the CERSAI.

4. Scope of Work

The key tasks of the Assignment inter-alia shall include the following:

A) Analyzing data quality issues

i. Examining existing data on a sample basis, and identifying key issues with the

data, such as:

a. In what areas did significant number of errors occur?

b. Did certain types of errors occur more frequently than others?

c. What is the best area on which to concentrate efforts so as to get the

greatest improvement in data quality?

ii. Analyzing common trends and specificities of data quality issues across

various financial institutions, and across geographies

iii. Identifying data fields that are not being used, analyzing reasons for non-

usage, and assessing impact of non-usage

iv. Analyzing root causes for data quality problems and the cost impacts

connected to correcting the root causes of data quality problems

B) Reviewing data quality processes

v. Propose sample for reviewing data quality control processes followed by the

CERSAI users

vi. Reviewing the quality control processes followed by financial institutions

while collecting and submitting data into the Central Registry.

vii. Identifying gaps in data entry processes and data quality management of

practices followed by financial institutions.

viii. Evaluating processes followed for handling of errors reported by the CERSAI

and validating/ cleaning of data errors reported.



41

ix. Analyzing issues for current concerns and limitations including operational

issues, IT and other infrastructure requirements.

C) Analyzing where same district name occurs in multiple spellings, and creating a

master table which will map such multiple spellings to correct name so that all

legacy data is also converted into standardized form.

D) Recommending areas for improvement

x. Making recommendations to address data quality issues including changes

required in data entry forms, mandatory fields and data quality control

processes.

xi. Identifying areas for improving search quality, providing mechanisms to clean

data errors, and enhancing ease of data collection.

xii. Developing metrics and scorecard for data quality characteristics and

conformance measures that are necessary to measure data quality.

xiii. Providing recommendations on better indexing mechanism for faster searches.

xiv. Recommending where standardization of data entry in a particular field, and

choosing from drop down or fixed choices rather than manual data entry may

help in avoiding any mistakes in future.

xv. Recommending where 2 or more fields in a data entry form or over multiple

data entry forms/data tables may be analyzed in tandem. For example, entering

a PINCODE in a data entry form should result in district drop down choice

restricted only to those districts in which that PINCODE occurs.

E) Developing remedial measures and action plans for data quality management

xvi. Developing a comprehensive and practical data quality management system

for the Central Registry with solutions for improving the processes that are

used to create and maintain data to minimize data errors on a continuous basis

xvii. Identifying resources required for ongoing data quality management, both at

the CERSAI and the users’ end.



42

xviii. Providing the CERSAI users with methodologies for cleaning up the existing

data in the system and for reducing data entry and data quality issues in the

future - both at the CERSAI and its users' end.

xix. Preparing an After Action Report, to review implementation of the proposed

methodologies/data quality management system at the CERSAI and users’ end

and improvement in data quality metrics thereon.

Bidders are reminded that access to CERSAI data will only be provided on-site at its

premises and under no circumstances shall physical or digital copies of the data be

made.

5. Deliverables and Timelines

The deliverables and corresponding timelines based on the scope of work are as

follows:

S. No. Deliverable Timeline

D1 Inception Report on Assignment design, including:

a. Methodology and data points to be analyzed

b. Sampling approach and coverage

c. Report format and structure

T + 1 weeks

D2 Report on data quality assessment including:

a. Analysis of data quality processes and issues

b. Identification and analysis of gaps

c. Data quality scorecard

d. Baseline data quality assessment with

current data quality problems

e. Identification of data that does not conform

to established standards or business rules

T + 3 weeks

D3 Draft Report of recommendations for addressing

gaps highlighted in previous deliverable containing

remedial actions – to be shared with key

stakeholders

T + 4 weeks

D4 Final Report of recommendations after T + 5 weeks



43

incorporating stakeholder inputs and including:

a. Remedial actions for addressing gaps

highlighted in previous

b. Roadmap for future improvements, such as

the data quality management system

c. Time-bound action and implementation plan

D5 After Action Report - Report on the data quality

improvements that were implemented, including

description of actions taken to improve data quality

and improvement metrics

As per action plan

proposed by consultant

and within 6 months

from Assignment start

T is date of Assignment Kick-off Meeting

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