Food Services: The Innovation Engine for Consumer Goods

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1 Copyright © 2017 Accenture All rights reserved. | FOR CONSUMER GOODS INNOVAT ION ENGINE THE 1 Copyright © 2017 Accenture All rights reserved. |

Transcript of Food Services: The Innovation Engine for Consumer Goods

Page 1: Food Services: The Innovation Engine for Consumer Goods

1Copyright © 2017 Accenture All rights reserved. |

FOR CONSUMER GOODS

INNOVATIONENGINE

THE

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Page 2: Food Services: The Innovation Engine for Consumer Goods

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JACK LI, CUSTOM RESEARCH, DATASSENTIAL

“THE LINES CONTINUE TO BLUR SIGNIFICANTLY IN TERMS OF WHERE PEOPLE SOURCE VERSUS WHERE THEY CONSUME.”

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Page 3: Food Services: The Innovation Engine for Consumer Goods

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CONSUMERS ARE REDEFINING HOW AND WHERE THEY DINE

They spend over .$50 cents of every food dollar in foodservice, equating to $799B annually in dining out (NRA2016)This anytime anywhere reality presents leading consumer goods companies with an opportunity to CAPITALIZE ON THIS TREND TO DRIVE GROWTH

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WHY FOODSERVICE?

• Longer term strategic partnerships versus more tactical relationships in Retail

• Quicker and less costly test markets with instant results

• More intimate experience for the consumer

• Growth engine as center store stagnates and food away from home grows

• Reliable velocity and a dependable business

• The source of innovative new concepts and trends 4

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• Work with foodservice operators to reconnect with the consumer, understanding trends consumers are following…or rejecting.

• Brand impressions translate across channels, insure your innovation teams collaborate across channels

• Consumers want to engage anytime anywhere, make foodservice an integral part of your omnichannel strategy.

• Redesign your route to market at retailers to include foodservice team members – they are the voice of the consumer.

• Consumers are talking about your brands, whether as an experience dining out or through retail, begin a dialog across digital channels

• Use a single connected front office platform across the organization a single version of the truth.

• Connect the dots across channels and deliver actionable insights.

7 INSIGHTS TO GETTING THE MOST OUT OF FOODSERVICE

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“ SO, WHERE DO YOU WANT TO SPEND MONEY CREATING SOME KIND OF A COMMUNICATION BETWEEN YOUR BRAND AND CONSUMERS? YOU'D RATHER DO IT IN A SPACE...WHICH MAKES IT EASIER TO HAVE AN EMOTIONAL CONNECTION (FOODSERVICE).”ROBERTO RIOSCMO FOODSERVICE, PEPSICO

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