Food, Beverage and Labor Cost Process

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    Copyright 2006 by John Wiley & Sons, Inc. All rights reserved

    The Control ProcessThe Control Process

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    Copyright 2006 by John Wiley & Sons, Inc. All rights reserved

    Important Control DefinitionsImportant Control Definitions

    Control: Process used by managers to direct,Control: Process used by managers to direct,regulate and restrain the actions of people soregulate and restrain the actions of people sothat the established goals of an enterprise maythat the established goals of an enterprise maybe achievedbe achieved

    Cost Control: Process used by managers toCost Control: Process used by managers toregulate costs and guard against excessiveregulate costs and guard against excessivecostscosts

    Standards:Rules or measures established forStandards:Rules or measures established for

    making comparisons and judgmentsmaking comparisons and judgments Standard cost: Cost of goods and servicesStandard cost: Cost of goods and services

    identified, approved and accepted byidentified, approved and accepted bymanagementmanagement

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    Important Control DefinitionsImportant Control Definitions

    Standard procedures: Procedures that haveStandard procedures: Procedures that have

    been established as the correct methods,been established as the correct methods,

    routines and techniques for day-to-dayroutines and techniques for day-to-day

    operationsoperations

    Budget: Realistic expression of managementsBudget: Realistic expression of managements

    goals and objectives expressed in financialgoals and objectives expressed in financial

    termsterms

    Control system: Collection of interrelated andControl system: Collection of interrelated andinterdependent control techniques andinterdependent control techniques and

    procedures in use in a given food and beverageprocedures in use in a given food and beverage

    operationoperation

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    The cost/benefit ratio is the relationship between the costs

    incurred in instituting and maintaining a single control or

    control system, and the benefits or savings derived by doing

    so. Benefits must always exceed costs. Before instituting any

    new procedures for control, management should first

    determine that the anticipated savings will be greater than thecost of the new procedures.

    Cost/benefit ratioCost/benefit ratio

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    Control techniques available to aControl techniques available to a

    manager include the following.manager include the following.

    - Establishing standards- Establishing standards

    - Establishing procedures- Establishing procedures

    - Training- Training - Setting examples- Setting examples

    - Observing and correcting employee actions- Observing and correcting employee actions

    - Requiring records and reports- Requiring records and reports - Disciplining employees- Disciplining employees

    - Preparing and following budgets- Preparing and following budgets

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    1. Establish standards and standard procedures for operation.

    2. Train all individuals to follow established standards and

    standard procedures.

    3. Monitor performance and compare actual performances

    with established standards.

    4. Take appropriate action to correct deviations from

    The control process consists of fourThe control process consists of four

    steps.steps.

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    Additional TermsAdditional Terms

    Control processControl process Flexible budgetFlexible budget Operating budgetOperating budget ProceduresProcedures Quality standardsQuality standards Quantity standardsQuantity standards

    Sales controlSales control Static budgetStatic budget

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    The Budget

    The budget, or financial plan, will detail the

    operational direction of your unit and your

    expected financial results.

    The budget should not be a static document.

    It should be modified and fine-tuned as

    managerial accounting presents data aboutsales and costs that affect the direction of the

    overall operation.

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    Just as the P&L tells you about your past

    performance, the budget is developed to help you

    achieve your future goals.

    Budgeted Revenue - Budgeted Expense = Budgeted Profit

    To prepare the budget and stay within it assures

    you predetermined profit levels.

    The effective foodservice operator builds his orher budget, monitors it closely, modifies it when

    necessary, and achieves the desired results.

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    Developing the BudgetDeveloping the Budget

    To establish any type of budget, you need toTo establish any type of budget, you need tohave the following information available:have the following information available:

    1. Prior period operating results1. Prior period operating results

    2. Examine the external environment to assess2. Examine the external environment to assess

    any conditions that could affect sales volume inany conditions that could affect sales volume inthe coming yearthe coming year

    3. Review any planned changes in the operation3. Review any planned changes in the operationthat would affect sales volumethat would affect sales volume

    4. Determine the nature and extent of changes in4. Determine the nature and extent of changes incost levelscost levels

    5. Have the projections for sales, costs and profits5. Have the projections for sales, costs and profits

    approved by managementapproved by management

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    Monitoring the Budget

    In general, the budget should be

    monitored in each of the following three

    areas:

    1. Revenue

    2. Expense

    3. Profit

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    As business conditions change, changes in the

    budget are to be expected. This is because budgets

    are based on a specific set of assumptions, and asthese assumptions change, so too does the budget

    that follows from the assumptions.

    Budgeted profit must be realized if the operation

    is to provide adequate returns for owner and

    investor risk.

    The primary goal of management is to generatethe profits necessary for the successful continuation

    of the business. Budgeting for these profits is a

    fundamental step in the process.