HARSH SHARMA6959 Tassel Crescent, Mississauga ON L5W 1G9

647 808 0925harshsharma2003@hotmail.com

Food and Beverage Operations Highlights of Qualification

Over 10 years of experience in the Food and Beverage Service industry Exceptional interpersonal and communication skills with proven ability to build and maintain guest

relationships, while interfacing positively with people of diverse background Highly adaptable, welcome challenges, new responsibilities and opportunities to learn new skills Proficient in Micros Fidalio, Open table, MS Word, Excel, PowerPoint, Outlook and the Internet

Relevant ExperienceFood and Beverage Server 2013-PresentPark Inn by Radisson , Mississauga

Successfully co-ordinate and operate Front of House operations aimed specifically towards revenue generation

Assist production team with menu forecasting and development Successfully co-ordinate with different departments to satisfy clients’ needs Manages operations and evaluation reports

Food and Beverage Supervisor 2010-2012Monte Carlo Inn (4 star Business hotel ), Mississauga

Successfully executed everyday restaurant and bar operations Carefully coordinated with chef during launching of menus by formatting and merchandising Played a key role in recertification and retraining a staff of seven ( dedicated trainer for the Micros Fidelio,

POS system and Open Table) Managed weekly staff scheduling, labour control, quarterly and yearly staff reviews, and pre-shift

meetings

Assistant Restaurant Manager 2007-2009Food India, New Delhi

Successfully executed day to day restaurant operations Executed many promotional activities including emphasizing the purchasing of local produce Reduced spending by efficiently planning the staff requirements during the peak and low seasons Coordinated with the other departments to make sure guest experiences the WOW factor Liaised with the head bartenders to accurately update wine and beverage lists to reflect the changing

choices of guest Food and Beverage Team Leader 2003-2007Hyatt Regency (5 star luxury hotel, world leading hotel) Asian Group of Hotels New, Delhi India

Responsible for service operations on day to day basis and revenue management for catering office Responsible for business generated from corporate, individual in the city and also functioning as a key

account manager and one point contact for important accounts Regularly managed pre –meal sessions scheduling and training

EducationSmart Serve 2011 Bachelor Arts National University, New Delhi 2004 Hotel Management National Council of Hotel Management New Delhi, 1999