ANIL KUMAR PANDAY S/o SHRI RAM KISHORE PANDAY E/2/75 SAI GALI,2ND FLOOR.SHASTRI NAGARNEW DELHI-110052Mail to: anilpanday@hotmail.com Mob:-+91-9891608867

SUMMARY

 Highly motivated, qualified and versatile catering professionals, with broad range of experience in food & beverage operation, dedicated, ability to learn and execute and to work independently. 

OBJECTIVE

To excel in competitive environment, and be a part of well reputed organization, which can provide me opportunity to learn and grow.

ACADAMIC QUALIFICATIONS.No. QUALIFICATION BOARD/ UNIVERSITY PASSING

YEAR01 Bachelor of Hotel Management

&Catering Technology.

IIAS School of Hospitality and

Tourism Management,

Dehradun

2009

02 10+2 Shanskrit

Mahavidyalya,Shahjahanpur

2OO4

03 10th Cambrian Public School,Ranchi 2002

organisation position experience

Burj Al Arab,UAE F&B Manager March 2015- jan 2017

Crowne Plaza Hotel , New Delhi Asst. F&B Manager.

June 2012-Feb 2015

Crowne Plaza Hotel, NewDelhi Restaurant Manager June 2010-May 2012

Management Trainee,Radisson Hotel F&B Service 2008-2010

TECHNICAL KNOGWLEDE

CAREER CONTOUR (TRAINING & EXPERIENCE)

Good knowledge of Windows (MS Office, MS Word, MS Excel, Mail Applications). Experience of working MICROS, FIDELIO, & SHOWMAN.

PERSONAL INFORMATION

Date of Birth : 4th, March, 1986

Father's Name : Sri. Ram Kishore Panday

Marital Status : Married

Hobbies : Cooking& To Listen Music

Nationality : Indian

Language Known : English & Hindi

FOOD & BEVERAGE OPERATION:

*Implementation of the Standard operation procedure of the different outlet of F & B Service Department with the co- ordination with the Outlet Manager.

*Meeting the budget set by the Management with co-ordination of the team member.

*Assisted the Guest before & during the operational hour.

*Successfully handling of guest queries with professionalism.

CUSTOMER RELATION:

*Build effective relation with clients & customers & provide them outmost satisfaction.

*To ensure their repeat visit & in-turn enabling sales.

Manage all F&B operations

Maintain exceptional levels of customer service

Ensure compliance of brand standards

AREA OF EXPERTISE / EXPOSURE (PROFICIENCY MATRIX)

JOB & RESPONSIBILITIES

Recruit, manage, train and develop the team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Develop menus with other members of F&B team

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Carry out annual and mid-year appraisals with Managers under your responsibility

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation

*To monitor food & beverage cost stores & inventory management.

*Providing on job and class room training to team members.

*To ensure all health & hygiene & standards are maintained at every event.

*Duty roaster and KRA allocation to team members.

*To ensure the quality of food & beverage is maintained at every event.

*Find ways of maximizing sales.

*Motivating team members for up selling & suggestive selling.

*To be familiar with monthly promotion of all outlet.

*Monitoring the inventory of CCG & linen.

*Making Monthly Report of Sale, Cover, MTD, YTD, Profit & Loss Justifications etc.

*Interaction with guests through mails and in person while in restaurant.

JOB OBJECTIVE

To achieve next position, through my knowledge & will power , nourished & supported by Direction, Dedication, Determination, & Deadlines & thereby maintaining & upgrading the Tradition, Dignity & Discipline of the my organization.

A methodical, self-starter youth having pleasing personality, with a skill to superintend. Can, prove to be a loyal employee, committed to assignments, hard work, honest, sincere and result oriented.

Passport No. - H 8618781Pan No - AVHPP2992G

Job Type : PermanentJobseeker Employment Status: Full time

I do hereby declare that the information given by me is true to the best of my knowledge.

Date:

Place: Anil Kumar Panday

ADDITIONAL INFORMATION

WORK AUTHORIZATION

STRENGTH

DECLARATION