The New Game Changers: Driving Performance by Focusing on What Matters
Focusing On What Matters
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Transcript of Focusing On What Matters
BIG CHANGE TRENDSFocusing in on what
matterswww.markholmgren.com
July 2010
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How will your nonprofitsustain relevancein a dramaticallychanging society?
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KEY TRENDS
What’s inside this presentation:DemographicsCommunityIncome & WorkNon-Profit SectorPhilanthropy
- Donations & Volunteerism
GenerationsTechnology
- Internet, Social Media
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D E M O G R A P H I C S
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POPULATION
Between 2006 and 2031
Seniors grow by 110% 0-24 decrease 15%Everyone else, up about 5%
...how about a bar graph or two?
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A PICTURE IS WORTH…SENIORS POPULATION GROWTH 2006-2031IN CANADA
65-69
70-74
75-79
80-84
85-89
65-89
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
140.00%
160.00%
FROM STATS CANADA PROJECTIONS
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A PICTURE IS WORTH…
FROM STATS CANADA PROJECTIONS
CHILDREN/YOUTH POPULATION GROWTH 2006-2031 IN CANADA
0-4 5-9 10-14 15-19 20-24 0-24
-25.00%
-20.00%
-15.00%
-10.00%
-5.00%
0.00%
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IMMIGRATION
In Canada, visible minorities will grow as much as 113% (2001 to 2017).
The rest of the population will grow at a rate between .7% and 6.7%
In 2003, one in ten immigrants spoke English or French as their mother tongue, compared to almost one in three in 1980.
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IMMIGRATION
One in seven Albertans and nearly one in six Edmontonians are a visible minority.
Chinese comprise one quarter of the sub-population.
In 2017, roughly one person in five (between 19% and 23%) will be a member of a visible minority in Canada.
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IMMIGRATION
In 2006, a total of 187,775 immigrants lived Edmonton.
60% represent visible minorities.
Over the next 20 years, Stats Canada projections indicate Alberta will be the destination for 350,000 to 400,000 immigrants.
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FAMILY STRUCTURE
54.6 % of Edmonton`s adult population is married or common law.
29.7% are single
11% are divorced or separated
5% are widowed
In 2001, nearly 60% of adults in their early twenties live in their parents’ home, up 16% from 20 years ago.
In Alberta for every 2.2 marriages there is one divorce.
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SUMMARY - DEMOGRAPHICS
…Huge Growth in Seniors# of children/youth declining
…Seniors out number children/youth
…Immigration drives growthIncreased Visible Diversity
…Family Make-up
IMPLICATIONSHealth Spending Up
Social Services for Seniors Up
Will education spending go down?Impact on Tax base?
Increased Language ChallengesCulture a Government Priority?
Impact on Volunteerism & Donations?
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C O M M U N I T Y
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EDUCATION
In Edmonton, 29% of students do not graduate within three years of entering high school.
Four years after graduating three of five high school graduates have not enrolled in post secondary education; after six years, the rate is two of five.
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COMMUNITY
People who do not complete high school are more likely to
• be unemployed or employed in low-paying positions
• commit crimes, receive social assistance, and to have poor health
• AND less likely to vote and participate in civic life.
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COMMUNITY
Two of every five Edmonton residents feel unsafe in their community. Nearly one in three Albertans report having been a victim of a crime in the past year.
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COMMUNITY CRIME RATE IN EDMONTON
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COMMUNITY
According to the Alberta Government, unless better ways are developed to address homelessness, it’s estimated that the Alberta government will incur costs of $6.65 billion over 10 years.
In 2008, a total of 3079 individuals identified as homeless. Nearly 10% were under the age of 18 (Edmonton)
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COMMUNITY ADDICTIONS IN EDMONTON
There is an increase in the use and abuse of drugs and alcohol. For example, there are an estimated 4,000 injection drug users in Edmonton.
AADAC sees more than 3200 adult Edmonton clients annually seeking counselling for cocaine addiction.
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COMMUNITY PROSTITUTION IN EDMONTON
There are an estimated 1000 prostitutes in Edmonton, of which 500 are streetprostitutes.
It is also estimated that there are approximately 10,000 “johns” in Edmonton.
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COMMUNITY PROSTITUTION IN EDMONTON
Prostitute demographics
61% Aboriginal33% Caucasian6% other ethnicity.3% under the age of 1849% between 18 and 3048% over the age of 30.Over 50% do not have stable housing.
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COMMUNITY SUICIDE IN EDMONTON
Suicide rate in Edmonton is 14.2 per 100,000 population.
Approximately 142 per year (2009)
In 1997, there were 2,118 recorded suicide attempts--or 2.5 per 1,000 (Edmonton-area region).
That rate today: over 2,500
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SUMMARY - COMMUNITY
Challenges include:…Highschool graduation…Prostitution (esp. Aborginal)…Addictions…Homelessness…Suicide…Feeling Safe
IMPLICATIONSConsidering demographictrends, will there be funding forhigh school education and for otherserious community issues?
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INCOME & WORK
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INCOME
28% of Alberta Men40% of Alberta Women
40% of Lone Parent Families
L I V E I N P O V E R T Y
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INCOME EDMONTON
In 2006, the median income for Edmontonian was $29,195 an the low income rate was 10.6%
Just over 73,000 Edmontonians live in poverty.
In 2006, 34.1% of lone parent families were below the low income cut off, up from 27.1% in 2004
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INCOME EDMONTON
One in six children in our community live in poverty.
One-third of immigrants since 2004 are considered to be low income.
Aboriginal unemployment in 2006 was 9.8% compared with 4.6% for the overall Edmonton population.
In Alberta...Lone-parent families are more likely to live in poverty than couples with children (40% compared with 9%).
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DEBT IN CANADA
Canadian Debt is rising at double the rate of growth of personal disposable income (e.g. Take home pay)
$752 BILLION
32% over 10
years
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DEBT IN CANADA
Six in ten young Canadians between the ages of 18 and 29 are in debt.
Of those in debt, 36% owe between $10,000 and $19,999 and 21% carry a debt of $20,000 and up.
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WORK FORCE PARTICIPATION
LabourForce Up
ParticipationDown
In 20 years the participation rate in the Alberta workforce will fall from 72% to 63%.
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2031 One SeniorTwoWorkers
SENIOR TO WORKER RATIO IN CANADA
1981 One SeniorFive Workers
2005 One SeniorFourWorkers
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WORK CANADA
Past 50 years: Canada’s workforce grew by 200%
Next 50 years: 11 percent
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WORK EDMONTON
Recent immigrants experience higher unemployment rates (7.6% in 2006 compared with 4.6% of the total Edmonton population).
Aboriginal unemployment in 2006 was 9.8% compared with 4.6% for the overall Edmonton population.
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SUMMARY – INCOME AND WORK
Challenges include:…Increased Poverty?…Smaller workforce as tax base…Diverse workforce…High personal debt…Higher unemployment for visible minorities
IMPLICATIONSTax increases?
Competition for jobs/increased remuneration.
Impact on volunteerism and philanthropy?
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NON-PROFIT SECTOR
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NON PROFIT SECTOR - ALBERTA
INDUSTRY REVENUES (BILLIONS)
Energy Products $22.5Agri-foods $12.7
NonProfit Sector $10.0Industrial Machinery $ 9.1
ICT $ 8.3Forest Products $3.4
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NON PROFIT SECTOR - ALBERTA
54% of Non Profit organizations
do not have paid staff
175,000 employees19,000 non profit organizations
175,000 employees19,000 non profit organizations8,740
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NON PROFIT SECTOR - ALBERTA
NOW CONSIDER...
Hospitals, Universities and Colleges make up 1% of Alberta organizations but employ 40% of
all paid staff.
175,000 employees8,740 non profit organizations8,550
105,000
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NON PROFIT SECTOR - ALBERTA
BUT ALSO...
64% of staff are employed by 5% of non-profits.
Excluding Hospitals, Universities, Colleges
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NON PROFIT SECTOR - ALBERTA
67,200 staff are employed by 856
non profits.
77% of therevenue.
23,100 staff are employed by 7,000
non profits
23% of therevenue split
between those aboveand the 10,300 that
have no staff.
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Primary Activity Alberta Canada
Sports and Recreation 26% 21%Religion 19% 19%
Grantmaking, Fundraising & Voluntarism Promotion 11% 10%
Arts and Culture 10% 9%Social Services 9% 12%Education and Research 8% 5%Development & Housing 5% 8%
Business, Professional Associations and Unions 3% 5%
Health 2% 3%Environment 2% 3%Law, Advocacy and Politics 2% 2%
Hospitals, Universities and Colleges 1% 1%
Other 2.4% 3%
NON PROFITSECTORALBERTA
TSN
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189 Albertans per Nonprofit Group
728 Albertans per Sports Group
1,894 Albertans per Arts & Culture Group
2,105 Albertans per Social Service Group
2,380 Albertansper Gas Station
331 Albertans per Liquor Store
600 Albertansper VLT
498 Albertansper Lawyer
NON PROFIT SECTOR - ALBERTA
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There about 2,300 charities in Edmonton.
200-230 are social service.
There are another 3700 to4200 non profits
NON PROFIT SECTOR – EDMONTON
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SUMMARY – NON PROFIT SECTOR
Challenges include:…Funding a complex sector…Focusing on “priority” agencies…Perceptions of duplication…Lack of understanding about the subsectors.
IMPLICATIONSWill other trends result in fewer government and philanthropic dollars for charities?
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P H I L A N T H R O P Y
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PHILANTHROPY EDMONTON
25% of Edmontonians claim donations on their income tax return.
The average gift is increasing:$1950 in 2007.
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PHILANTHROPY EDMONTON
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PHILANTHROPY CANADA
The median value of charitable donations increased from $170 in 1997 to $250 in 2007.
Religious organizations receive 46% of donated dollars followed by health organizations (15%) and social services organizations (10%).
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PHILANTHROPY CANADA
The top 25% of donors account for 82% of the total value of donations.
The top 10% (who contributed $1,002 or more annually) account for 62% of the total value.
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PHILANTHROPY CANADA
Donors who give the most are:
…older,
…have higher household incomes,
…have more formal education,
…married or widowed
…and to be religiously active.
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PHILANTHROPY CANADA
Planful donors tend to give repeatedly over time give significantly more than others
On average immigrants give more
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PHILANTHROPY CANADA
3% of Canadian businesses claimed charitable donations totalling $1 billion in 2003.
Half came from two industries: Finance and Insurance (32.1%) and Manufacturing (19.4%).
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PHILANTHROPY CANADA
Two-thirds of all corporate funding goes to four types of organizations:
…Social Services, …Health, …Universities and Colleges, …Arts and Culture Organizations.
66%
24%
84% of corporate giving goes to 7% non-profit organizations with annual revenues of more than $1 million.
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PHILANTHROPYCANADA In Canada, corporations with revenue over $25 million per
year have the following philanthropic profile:
97% provided donations to charities73% donated goods68% donated services57% provided sponsorships26% undertook some sort of cause marketing21% bought products or services from non-profits83% raise donations from employees71% offer payroll deduction62% provide corporate matches for employee donations50% raise funds from customers/suppliers
While 97% of major corporations donated money at median value of $190,000, 76% of smaller businesses provided a median value donation of $2,000
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PHILANTHROPY VOLUNTEERISM
Nearly 2.5 million Albertans volunteer a total of 449 million hours each year. About 46% of Edmontonians have volunteered in the past 12 months.
The average number of hours volunteered each year by Albertans is decreasing.
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PHILANTHROPY VOLUNTEERISM IN EDMONTON
In 2007, this where people volunteered…Religious: 28% Health: 23%
Sports: 27% Cultural, Arts, Historical: 15%
Social Services: 26% Schools: 11%
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SUMMARY – PHILANTHROPY
Challenges include:…Volunteerism as we know it is declining.…Impact of aging and diversity on philanthropy…Entering the corporate marketplace…Reaching affluent donors
IMPLICATIONSCharities may have to raise revenues in new ways (e.g. social entrepreneurship).
Formal volunteerism may no longer be enough.
Relationships with traditional funders more important than ever.
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G E N E R A T I O N Y
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GENERATION Y
Boomers tended to form affinities for charities later in life.
Generation Y`s access to information, knowledge and their networking behaviours exposed them to issues and causes at a much earlier age.
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GENERATION Y
They tend to connect volunteerism with where they donate money, and are much more likely to want a say about how their monies are spent than Boomers.
They are family oriented, driven to achieve, highly amenable to teamwork, and more demanding of attention and recognition than other generations
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GENERATION Y
Some say that if we want to market to Generation Y we do that by not marketing to them.
Instead we have to buy into them first, listen to them, and experience things with them and in the process change with them.
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GENERATION Y
...how to earn Gen Y's respect in the marketplace:
AUTHENTICITY. The twenty-something consumer does not waste time on people or companies that are not being real with them. Authentic is cool. Authentic is a bit dorky. Authentic is hip. Authentic is truthful.
This generation has seen it all, and it takes them all of three seconds to pass judgment on you as to whether or not you are the real thing. -Bea Fields
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SUMMARY – GENERATION Y
Challenges include:…Involving young people in formal charity work.…Competition for mind share.…Mentoring new leaders.…Being “there” for them.
IMPLICATIONSNeed to engage them in new ways.Find meaningful ways for them to contribute.Create win-wins.Promote younger people within.
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TECHNOLOGY/INTERNET
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400 millionmembers
China: 1.3 billionIndia: 1.1 billionUSA: 309 millionCanada: 34 million
TECHNOLOGY/INTERNET
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Nearly 20% of married couples met online
These three sites: 55 million users
TECHNOLOGY/INTERNET
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The Internet 32.7 hours/week
Television 16.4 hours
Reading newspapers andmagazines 3.9 hours
TECHNOLOGY/INTERNET
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TECHNOLOGY/INTERNET
TOP SITES IN CANADA
GoogleFacebookYouTubeLive.comYahooMSNWikipedia
BloggerTwitterKijijiCraigslistEBAYSympaticoWordpressLinkedIn
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TECHNOLOGY/INTERNET
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TECHNOLOGY/INTERNET
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TECHNOLOGY/INTERNET SOCIAL MEDIA
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TECHNOLOGY/INTERNET
Wiki SitesMicro givingMash upsCrowdsourcingFolksonomy
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TECHNOLOGY/INTERNET
12 Nonprofits and Causes to follow on Twitter:
Water.org, Twestival DonorsChoose Dosomething.org, joinred (over a million Twitter Followers), Case Foundation (300,000 + followers), Ashoka (over 300,000 followers).
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TECHNOLOGY/INTERNET
World Wildlife Fund 337,000 “friends”
joinred has over 500,000 friends.
Nonprofits are creating such a presence on Facebook that Facebook itself launched a page for non profits: it has 290,000 members
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SUMMARY – TECHNOLOGY/INTERNET
Challenges include…Understanding the paradigm shift and connecting it to your organisation.…Adopting new technologies in planful, doable ways.…Using technology to build relationships.…Affordability.
IMPLICATIONSOrganization assumptions and culture will have to change.
Skill sets of people must change.
Social networking needs to a part of fundraising strategy.
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SOURCES
Statistics CanadaImagine CanadaUnited Way of the Alberta Capital RegionWorking.comGovernment of AlbertaSocialbrite.orgThe Edmonton 2008 GenuineProgress Indicator ReportListorious.com