Engagement

9/20/2014

BMGT 311

FOCUS GROUP

DISCUSSION GUIDE

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1. HOW HELPFUL DO YOU FEEL BLACKBOARD IS

WHEN IT COMES TO INSTRUCTORS KEEPING YOU

UPDATED ON GRADES AND ASSIGNMENTS?

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2. DO YOU THINK POINT PARK EMAIL IS RELIABLE,

WHY OR WHY NOT?

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3. HAS THERE EVER BEEN A TIME WHEN YOU NEEDED

TO GET IN CONTACT WITH AN INSTRUCTOR AND

WERE UNABLE TO GET A TIMELY RESPONSE?

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4. DO YOU FEEL IT IS APPROPRIATE FOR INSTRUCTORS TO

USE MEANS OF COMMUNICATION OUTSIDE OF WHAT POINT

PARK PROVIDES TO ENGAGE WITH STUDENTS, LIKE SOCIAL

MEDIA OR PERSONAL EMAIL ADDRESSES?

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5. HAVE YOU EVER TRIED TO MEET WITH AN INSTRUCTOR

OUTSIDE OF CLASS? HOW DID IT GO? WERE THERE ANY

ISSUES?

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6. DO YOU FEEL A SMALLER CLASS SIZE IS BETTER OR WORSE

FOR AN INSTRUCTOR TO ENGAGE THE STUDENTS?

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7. WHEN A CLASS HAS COMPLETED, DO YOUR INSTRUCTORS USE

THE COMMUNICATION CHANNELS AVAILABLE TO GIVE YOU

FEEDBACK ON THE CLASS? IF SO, WAS IT HELPFUL? IF NOT, IS THIS

SOMETHING YOU FEEL WOULD BE HELPFUL?