FMM Institute Sarawak · 2011. 12. 23. · FMM Institute Sarawak 2 FMM Institute Sarawak 3 9...

FMM Institute SarawakTraining Calendar 2012

FMM’s Vision:

Making Malaysian industries globally competitive

FMM Institute’s Vision:

To be the leading organisation in providing a comprehensive range of training programmes and advanced learning opportunities with educational excellence in industry practices and technology in tandem

with the nation’s surge toward developed nation status

FMM Institute’s Mission

To establish the FMM Institute as the centre of excellence to expand and diversify training and educational programmes and to offer

qualifications from certificate/diploma to degree and masters level

Our Quality Policy:

Total commitment to service excellence and quality

Appreciation

The FMM Institute

THANKYOU

would like to

for your continuous support

F M M I n s t i t u t e S a r a w a k 1

VisionFMM Institute ProfileFMM Institute NetworkTraining Schemes

1 Senior Management1.1 Coaching and Counseling Skills for Managers1.2 Seven Traits for Highly Successful People1.3 Leadership Excellence Program (Situational Leadership) 2 Management and Performance Development2.1 8 Discipline (8D) Problem Solving2.2 Performance Enhancement Through Time Management, Goal Setting, Attitude and Motivation2.3 Creative Problem Solving & Decision Making2.4 Excellent Communication with Neuro-Linguistic Programming2.5 Emotional Intelligence and Leadership2.6 Building A Performance Culture At the Workplace2.7 Effective Meeting and Minutes Taking2.8 Multi Tasking Skills2.9 Personal & Professional Strengthening2.10 Peningkatan Produktiviti & Prestasi Kerja Untuk Juruteknik dan Teknikal 3 Sales and Marketing3.1 Managing Your Dealers3.2 Key Account Management3.3 Sales Negotiations3.4 How To Overcome ‘Your Price Is Too High’ Objection3.5 Selling In Tough Times3.6 Strategic Marketing Planning 4 Human Resource and Industrial Relations4.1 Managing Absenteeism4.2 Building A Dynamic and Professional Secretary4.3 Training Needs Analysis In The Workplace4.4 Domestic Inquiry 5 Operations and Logistics5.1 Cost Reduction In Purchasing5.2 Effective Negotiation Skills for Purchasers

Contents

911,2316

10

14181821222479

13

7814212318

12172024

1011

F M M I n s t i t u t e S a r a w a k F M M I n s t i t u t e S a r a w a k2 3

9 Supervisory and Motivational Skills 9.1 Effective Supervisory Development Programme (BM) 10 Technical 10.1 Basic Electricity and Troubleshooting 10.2 Operation and Maintenance of Electrical Installation System 10.3 Electrical Power Supply to Industries 10.4 Operation and Maintenance of High and Low Voltage Switchboard and Switchgears 11 Maintenance 11.1 Building Facilities Operation and Maintenance Management11.2 Maintenance Management in Manufacturing 12 Export Management 12.1 Understanding The Customs Act 1967 & How To Classify Your Goods Correctly According to the HS Coding 12.2 Import/Export Documentation, INCOTERMS 2010 & Letter of Credit 12.3 Implementation of GST and Understanding Custom Act 1967 13 Certificate Programmes 13.1 CertificateInSteamEngineer13.2 CertificateInBoilerman Corporate Training Programme

Training Calendar 2012

Contents Contents

5.3 Pengendalian Gudang Yang Efektif5.4 Effective Logistics Management5.5 Inventory and Stores Management5.6 Essentials Steps Towards Production, Planning, Scheduling and Control5.7 Materials Planning and Control5.8 Stocktaking and Evaluation5.9 Effective & Strategic Operations Management 6 Quality Systems and Productivity Improvement6.1 Productivity Workshop: 5S Auditor Training6.2 LeanOrganization(orManufacturing)ForOptimumEfficiency6.3 Quality Control Techniques For QC6.4 Quality Improvement Techniques for QC

7 Engineering and Maintenance 7.2 Rotating Equipment Operation, Maintenance, Inspection and Management 7.3 Practical Approach to Steam Turbine Operation, Maintenance and Inspection 8 Industrial Safety and Environmental Management 8.1 Occupational Safety and Health Risk Management 8.2 Chemical Safety, Waste and Chemical Spillage Management 8.3 Chemical Health Risk Assessment (CHRA) and Operational Safety and Health (USECHH) Regulations 2000 8.4 Occupational Emergency First Aid Skills and CPR 8.5 Effective Environmental, Occupational Safety and Health Management 8.6 Emergency Preparedness 8.7 Accident Prevention At the Workplace 8.8 Occupational Safety and Health Leadership – A Paradigm 8.9 Understanding Malaysian Occupational Safety and Health Legislation

141721

21222224

10162024

12

17

7

9

1013,23

15192225

25

7

8

1217

20

1511

8

19

8,19

9,2315,26


FMM Institute Profile

FMM Institute was incorporated as a separate company of the Federation of Malaysian Manufacturers (FMM) on January 12, 1999. This effort was specifically toexpandandfocuson its trainingfunctions, in linewith theobjectives of FMM to develop the potentials and enhance the skills of personnel at every level in the industry. This will create a pool of manpower trained in all aspects of industrial skills and management capabilities to face the challenges as the country moves into the status of an industrialised nation.

FMM Institute offers a wide range of functional training programmes to cater to the diverse needs of the manufacturing sector. Continuing professional education provides the opportunity for the working personnel to gain the necessary qualifications to upgrade themselves both professionally aswell as for self-development. This opportunity is made possible through FMMInstitute’sCertificateandDiplomaprogrammesinselectedareasofindustrial and management skills.

FMM Institute programmes as well as those that need to be specially customised to meet the training needs of specific industries, can beconducted on in-house basis. Programme outlines and objectives are discussed with the companies and trainers will be selected to develop the programmes accordingly. All in-house programmes are packaged to be cost effective for companies with no compromise on the quality of the programmes and the desired results.

FMM Institute obtained its Institution of Private Higher Education (IPTS) status from the Ministry of Education on July 19, 2001 and currently offers four Diplomas in the area of Manufacturing, Logistics, Human Resources and Industrial Relations and Business Management. Effort are ongoing to offer Degree and Masters level programmes specially designed to meet the training needs of the manufacturers.

FMM Institute is housed in Wisma FMM located at Bandar Sri Damansara, Kuala Lumpur. It has a large seminar room that accommodates 150 participants, 10 modern training rooms with a total seating capacity of 250 participants and one IT laboratory. FMM Institute has a total of eight BranchesandtwoRepresentativeOfficesnation-wide.

FMM Institute Network

Sarawak Representative OfficeLevel 5 (South), Wisma STA, 26, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, Sarawak.Tel: 082-332784/787Fax: 082-332785Email: [email protected] Person: Ms Beatrice ak Olivia Kada

Selangor BranchNo 34, Jalan Pekedai U1/36, Hicom Glenmarie Industrial Park40150 Shah Alam, Selangor Darul EhsanTel: 03-55692950/4471/4171Fax: 03-55694346/2576Email: [email protected] Person: Cik Haslinda Harun

Malacca BranchD3-4, Plaza Jayamuda, Jalan Pelanduk Putih(Off Jalan Ong Kim Wee), 75300 MelakaTel: 06-2831639/2812827Fax: 06-2838090Email: [email protected] Person: Ms Low Lai Ching

Eastern Branch(Pahang,Kelantan & Terengganu)B-8014, 2nd Floor, Sri Kuantan SquareJalan Telok Sisek, 25000 KuantanPahang Darul MakmurTel: 09-5156858/6857Fax: 09-5156855Email: [email protected] Person: Ms Koh Yen Swee

Penang Branch2767 Mukim 1, Lebuh Tenggiri 2Bandar Seberang Jaya, 13700 Prai, Penang.Tel: 04-3992057/4901/7805Fax: 04-3994863Email: [email protected] Person: Ms Lee Saw See

Sabah Representative Office143, 1st Floor, Block Q, Lorong Plaza Permai 1Alamesra Plaza Permai, Sulaman Coastal Highway, 88400 Kota Kinabalu, SabahTel: 088-447580Fax: 088-447570Email: [email protected] Person: Ms Florisa Sangau

Negeri Sembilan BranchNo 5 & 6 (1st Floor), Jalan S2/D38, City Centre70300 Seremban 2, Negeri Sembilan Darul KhususTel: 06-6031627/26/16Fax: 06-6031628Email: [email protected] Person: Pn Akmalina Kamarulzaman

Johor BranchNo 1 & 3, Jalan Kencana Mas 1/1Tebrau Business park, Kawasan Perindustrian Tebrau III81100 Johor Bahru, Johor Darul TakzimTel: 07-3577613Fax: 07-3577617/7618Email: [email protected] Person: Ms Jessica Chu

Perak BranchNo 1, Lorong Raja Di Hilir, (Off Jalan Raja Di Hilir)30350 Ipoh, Perak DArul RidzuanTel: 05-5488660/550/770Fax: 05-5488221/331Email: [email protected] Person: Mr Mahinder Singh

Kedah/Perlis BranchUnit No 3, 2nd Floor, No. 55, Bangunan EMUM 55Jalan Gangsa, Kawasan Perindustrian Megong 2Seberang Jalan Putra,05150 Alor Setar, KedahTel: 04-7343110/011Fax: 04-7344057Email: [email protected] Person: Pn Meeza Hassan

Kuala Lumpur (Head Office)Wisma FMM, No.3, Persiaran Dagang, PJU 9Bandar Sri Damansara, 52200 Kuala LumpurTel: 03-62867200Fax: 03-62776712/62756064/62761316Email: [email protected]: www.fmm.edu.my


Training Schemes

Human Resource Development Fund (HRDF)

Employers who are registered with Pembangunan Sumber Manusia Berhad (PSMB) are eligible for training grants through the various schemes available under the HRDF. The schemes are as follows:

•SBLScheme

Employers can claim reimbursement from HRDF upon completion of programme. However, approval from PSMB is required prior to commencement of programme by completing Form PSMB/PGL/1/09. Training grants can be considered for all types of training programmes (both in-house and external) for the retraining and skills upgrading of employees relevant to the needs of employees.

•PROLUSScheme

Employers can claim for reimbursement without the need to apply for prior approval. It is only for training programmes with Approved Training Programme (ATP) status.

•PERLAScheme

FMM Institute will claim the entire amount directly from the employer’s account with HRDF. No prior approval is needed under this scheme. However, employer must submit Form PSMB/PER/T2/06 to FMM Institute before the commencement of programme. It is only applicable for training programmes with Approved Training Programmed (ATP) status.

•SBL-KHASScheme

Similar to the PERLA scheme but approval from PSMB is required prior to commencement of programme by completing Form PSMB/PGL/1/09. Employers must submit Form PSMB/SBL-KHAS/T2/09 to FMM Institute prior to commencement of programme.

SME Corporation Malaysia (SME Corp)

Under this scheme, a total of 46 SMEs Skills Upgrading Programmes were approved by SME Corporation to be conducted for SMEs so as to enjoy the 50% SMEs Skills Upgrading Grant.

Eligibility to SMEs Skills Upgrading Programmes

• Manufacturing sector (includingagricultural-based industries) and manufacturing-related services-annual sales value is not more than RM25 million or with less than 150 full-time employees.

•Servicessector (including ICT)–annualsales value is not more than RM5 million or with less than 50 full-time employees.

• SMEs must be registered under theCompanies Act 1965 (Private Limited companies) or the Registration of Business Act 1956 (Enterprise companies) with majority Malaysian shareholders (minimum 60%).

SMEs who contribute to the HRDF can also apply for training grants under the various schemes available under the HRDF. The SMEs Skills Upgrading Programmes can also be conducted on in-house basis.


Date : January 16 - 17Managing Your DealersFees: FMM Members RM780 ; Others: RM980Parties that operate as intermediaries for manufacturers or sole distributors are called by many names – retailers, dealers, re-sellers. Finding an appropriate partner in the channel system to work with can be quite dicey as such intermediaries do not only sell your products but others as well. Further more, there is the tendency to lean towards monetary reward even if the product’s quality is in question. However, during these tough times, it is imperative that the dealers account be highly consolidated so that these dealers will continue to remain loyal to your company and push your product in the market place.

Who Should Attend :Directors of marketing Director of sales, Marketing Managers, Sales Managers, Marketing executives, Sales Executives, Sole proprietor and Business Development personnel.

Date : January 17 - 18Occupational Safety and Health Risk ManagementFees: FMM Members RM780 ; Others: RM980The workplace invariably contains a large variety of hazards. Implementation of control measures arising from risk assessment are complex issues necessitating the interfacing, among others, company policy, safety procedures in place, work habits, legislation and projected return on investment. Risk management considers the operational and administrative aspect of a company’s processes and can contribute to a safer workplace. This program will enable management to identify and evaluate risks in order to support decision-making processes for setting up logical approaches to deal with workplace hazards.

Who Should Attend :Safety and Health committee members, Human Resources staff with safety and health responsibilities, Supervisors and head of department.

Date : February 9 – 10Effective Supervisory Development Programme (BM)Fees: FMM Members RM780 ; Others: RM980Supervision is an important link in the management chain of any business enterprise. Supervisors form the backbone of most organizations. They provide the interface between the management and the employees. Supervisors translate management’s objective into actions and convey employees’ feedback to the management. They also have the great responsibility of leading the subordinates in productive and harmonious manner, to contribute effectively to the achievement of corporate and employees’ goals. The success of a supervisor will depend on his/her effort and self-determination in the development of management skills

Who Should Attend :Supervisors, Executives and Managers

Date : February 9 – 10Multi Tasking SkillsFees: FMM Members RM780 ; Others: RM980Today business environment, most organisations are forced to reduce their production cost in ensuring to achieve higher profit with the same number ofemployee. With this strategy, company must have an employee who are able to carry out more than only his/her daily task, in order to remain the same number of headcount.In order to meet this organisation strategy, it is a need for the organisation to have motivated employee with sufficientknowledge and skills to carry out addition task effectively which is called Multi Tasking Skills.Employee must be prepared not only ‘know how’ to carry out tasks with no conflicts,indeed they also need to be prepared in the way of thinking, good communication skills, able to identify problems and make decision and carry out tasks creatively.

Who Should Attend :Secretary, Personal Assistant, Administrator, Admin Assistant, HROfficer/ Assistant, Department Clerk / Assistant.



Date : March 5 – 6Basic Electricity and TroubleshootingFees: FMM Members RM780 ; Others: RM980.00Electricity is vital for everyday life. Electricity is the driving power to all electrical and electronics equipments in the industries. Therefore is essential for everyone to know minimum basic knowledge of electricity especially those who are directly or indirectly involved in the services or manufacturing industries. We are providing a better approach and proper guidance in delivering information, knowledge and sharing experience in the field of basicelectricity.

Who Should Attend :Electricians, electrical and maintenance supervisors, personnel from safety operations, maintenance and service staff that required an overview into the area of supervision, safety operation and maintenance of the electricity supplies.


Date : February 15Implementation of GST and Understanding Custom Act 1967Fees: FMM Members RM480 ; Others: RM580GST is a broad based consumption tax imposed on a wide range of local & imported goods & services, and has a multi staged consumption tax applied at each stage from purchasing of raw materials to the sale of finished goods. It is set toreplace the current sales & service tax. Being a consumption tax, business as well as people from every layer of the society will be affected. How prepared are you for GST? How will your business adapt to it.

Who Should Attend :Company directors, General Manager, Finance, Marketing, Purchasing ….. business persons, small business entrepreneurs and Everyone as GST implementation will affect manufacturers, service providers & consumers

Date : February 16 - 17Understanding The Customs Act 1967 & How To Classify Your Goods Correctly According to the HS CodingFees: FMM Members RM780 ; Others: RM980How can the manufacturer avoid disputes on tariff classification? This workshop isenabling better understand tariff code classification.

Who Should Attend :Logistics / Shipping / Purchasing / Export / Import / Business Development Managers and Executive and other personnel of companies who undertake import / export shipments and liaise closely with the Royal Customs Department.

Date : March 5 – 6Key Account ManagementFees: FMM Members RM780 ; Others: RM980.00Thereisasaying:“Itcostsfivetimesmoreto get a new account than to keep one.” This maxim holds truth especially when we are operating in a very competitive environment, and where companies are finding ways to reduce selling costs. Thisprogramme has been designed to help companies to manage their key accounts effectively before they are lost to the competition.

Who Should Attend :Marketing/Sales Directors, Managers and Executives

Date : March 27 - 28Chemical Safety, Waste and Chemical Spillage ManagementFees: FMM Members RM780 ; Others: RM980.00The use of chemicals and the production of waste in developed and developing countries have been increasing significantly during the past threedecades. However, both these chemicals and their waste will pose danger in case we are not able to manage them properly. The aim of this training is three fold: one is to educate the participants on chemical safety, on the importance and the proper manner of Waste Management according to Environmental Quality Regulations on Schedule Wastes and finally on themethod of controlling and managing chemical spillage.

Who Should Attend:Laboratory Medicine / Health and Safety Committee Members, Officers /Practitioners Occupational Safety and Health and Workers handling chemicals.

Date : March 22 - 25Certificate In Steam EngineerFees: FMM Members RM1680 ; Others: RM1980.00The 4-day programme on Boiler / Steam Plant Operations and Management focuses on establishing correct practices in Steam Plant Operations. This programme also provides guidance in boiler maintenance procedures. Overall the programme will escalate the knowledge base of participants to become better Operator and Technicians in their own plant. You will gain the practical KNOW-HOW you needandmoreimportantly,confidencetooperate steam plant successfully.

Who Should Attend :Practicing Boiler Operators, Technicians and Mill Engineers, Shift Charge Engineers, Junior Engineers Technicians and those who are interested to upgrade their career in Steam Plant Operations. This could range from small process plants to major utilities. Industry may include factories, hotels, hospitals, plantations and etc.

Date : March 28 - 29Personal & Professional StrengtheningFees: FMM Members RM780 ; Others: RM980.00Everyone is uniquely different from each other. Successful self motivation and the ability to motivate others and developing positive interaction with them begins with understanding the foundations of our own behavior as well as how to understand the behavior of others, then developing and applying various behavioral techniques and skills for getting along with them as well as motivating them to achieve desired personal and organizational goals.The difference of Dynamic Personal, they manage their CHARACTER with managing well HUMAN PSYCHOLOGY, they understand how ATTITUDE can lead to success, they managing PRIOTISATION well, they know how and when to use the right SKILLS in the right TASK, they understand the important of CHOICES, they built their CHARACTERS and REPUTATION and they know how to BE A WINNER upon any CHALLENGE.

Who Should Attend:Organisation Executives and Staff.

Date : April 9 - 10Coaching and Counselling Skills for ManagersFees: FMM Members RM780 ; Others: RM980.00The primary aim of this workshop is to provide managers with a framework for effectively coaching, counseling, leading and motivating their staff to achieve organizational excellence. Managers will learn valuable techniques and tools in effectively communicating performance related concerns with employees and handling other work related grievances. Upon attending this 2-days workshop, the participants will realize the importance of effective employee coaching and counselling practices to improve on-the-job performance and boost employee morale.

Who Should Attend :Middle management staffs including Managers, Assistant Managers, Executives and others who need to enhance their current coaching and counselling skills.


Training Calendar 2012 Training Calendar 2012

Date : April 17 – 18Chemical Health Risk Assessment (CHRA) and Occupational Safety and Health (USECHH) Regulations 2000Fees: FMM Members RM780 ; Others: RM980It’s is the duty of the employers to protect employees from the adverse effects of chemicals. Thus there is a need to identify, evaluate and control any health risk associated with the use of the chemicals. This programme will provide guidelines for employers and employees on the procedures and protocol for conducting a chemical health risk assessment to ensure the safe use of chemicals.


Date : April 19 - 208 Discipline (8D) Problem SolvingFees: FMM Members RM780 ; Others: RM980.00Problem solving is a major challenge for any organization. This programme has been specially designed to teach participants to appraise, examine and diagnose systematically a problem situation and to generate actions utilizing analytical tools. Team oriented problem solving using the 8 Discipline (8D) approach promotes an orderly method that helps avoid missing critical steps in the problem solving process.

Who Should Attend :Engineer, Executives and Supervisors from Operation, Production, Engineering and Quality Departments and others who use problem solving techniques at work.

Date : April 12 - 13Cost Reduction In PurchasingFees: FMM Members RM780 ; Others: RM980.00Did you know that as a purchaser, you could be responsible for spending over 50% of your organization revenue? This could be spent on goods and services like raw material or even overnight mail. Yet, by contrast, labor csosts seldom exceed 10% to 15% of sales. So when the goal is to increase earning, by lowering cost, you have to look closely at what and how you buy.

Who Should Attend :Managers & professional in purchasing & professional involved in operation, engineer, maintenance, quality, projects, and people involved in activities that exposed them to suppliers and buying activities for production, maintenance, equipment, MRO, service and other outside purchasing requirement

Date : April 23 - 24Productivity Workshop: 5S Auditor TrainingFees: FMM Members RM780 ; Others: RM980.00An effective productivity and quality improvement strategy is important for company success. 5S systematic housekeeping system will help build a solid foundation to build other improvement activities. This training adopts is a hand-on workshop approach and help build mental models that the participants can bring back to workplace and implement straight away. We also provide an implementation kit so that trainees can jump-start the implementation process.

Who Should Attend :Target group: 5S committee members, Manufacturing, Administrative and Logistics personnel at all levels, Mangers and leaders.

Date : April 23 - 24Seven Traits for Highly Successful PeopleFees: FMM Members RM780 ; Others: RM980.00Habits are powerful factors in our lives. In order to make something a habit in our live, you have to work on your knowledge, skills and attitude. Creating a habit require work in all three dimensions.The discipline of effectiveness starts with the Change Model by turning the mirror inward. The journey to personal effectiveness starts from doing the right things right.Seven habits workshop will take you through the journey of being effective and help you improve your personal and professional performance.

Who Should Attend :Senior managers, managers, and executives who need to enhance their professional performance

Date : April 26 - 27Maintenance Managementin Manufacturing IndustriesFees: FMM Members RM780 ; Others: RM980This 2 days program will take participants on a clearly defined process of how tounderstand overcome the challenges of a Maintenance Technician function. Not only will it give participants the skills they will need to function more effectively as Maintenance Technician but also comprehend the requirements to become efficientinwhattheydo.

Who Should Attend :Maintenance Technician, Preventive Maintenance Technician, Maintenance Supervisors and Leaders, Maintenance Trainer and Technical Trainer.

Date : May 7 - 8Effective Negotiation Skills For PurchasersFees: FMM Members RM780 ; Others: RM980.00This programme is primarily designed to create an understanding on the techniques and skills involved in purchasing negotiations. It is intended to make participants identify their strengths and weaknesses, and be aware of the need to continuously develop their negotiation skills through practices in enhancing their competency to gain the best deal in the purchasing of materials and services.

Who Should Attend :Purchasing Managers, Executives and Officers who are interested to acquirethe knowledge, techniques and skills in negotiatingwillfindtheprogrammeusefulandbeneficial.



Date : May 7 - 8Operation and Maintenance of Electrical Installation SystemFees: FMM Members RM780 ; Others: RM980.00Electrical system of installation is regarded as the main machinery in the industries. Almost 100% of the machineries in the industries are energized by the electrical energy. The provision of electrical energy is normally delivered by the power utilities or in some cases self generated by the specificindustries.Theelectricalsystemofinstallation in the industries have to be very well maintain to ensure the smoothness and continuous power supplied with zero defect or with a very small percentage of disruption. The production rate in the industries is highly depending on the smoothness and continuous electrical power supply, excellent output performance of electrical installation, equipment and machine. Proper approach and methods of operation and maintenance is vital and it mustbeaccomplishedbyqualified, highlyskills and competent personnel.

Who Should Attend :Personnel who are directly or indirectly involve in the operation and maintenance of electrical system of installation in the industries such as Plant Manager, Maintenance Manager, Engineer, Supervisor, Technician, Electrician etc.

Date : May 9 - 10Managing AbsenteeismFees: FMM Members RM780 ; Others: RM980.00This workshop focuses on managing and controlling costly turnover and absenteeism which,ifexcessive,cansignificantlyimpactbusinessprofitabilityandqualityofproductsor services. Topics include computing absence and turnover rates, determining their costs, determining and analyzing their causes and instituting positive measures toincrease employee retention and attendance. Methods discussed cover a spectrum of sound personnel practices. Upon completion of this workshop, you will have a strong understanding of the causes of turnover and absenteeism, knowledge in how to analyze the extent of it, and a strategy to address and reduce it.

Who Should Attend :HR Managers/Executives, Legal Managers/Executives, Company Secretaries, Line Managers/Executives and Supervisors.

Date : May 14 - 15Rotating Equipment Operation, Maintenance, Inspection and ManagementFees: FMM Members RM780 ; Others: RM980.00Manufacturers have to aggressively pursue cost reduction strategies to face global competition. In the factory, 50 to 60 percent of the maintenance cost is for rotating equipment. Rotating equipment operation and maintenance are essential to the manufacturing industries. The four crucial factors for manufacturing industries are man, method, material and machines that contributeto increasingcost.Efficientandeffective maintenance awareness training is a crucial step that would increase the strength of manufacturing company to remain competitive and at the same time increasetheprofitmargin.

Who Should Attend :This course has been designed for those who are involved in rotating equipment operation, maintenance, inspection and management. This may include Managers, Engineers, Technicians and Operators.

Date: May 17 - 18Occupational First Aid Skills And CPRFees: FMM Members RM780 ; Others: RM980Prevention is still one of the best methods against accidents at the workplace. However, even the best preventive efforts sometime fail and it is therefore prudent to prepare for such eventualities. It has been shown that proper initial handling of the accident victims contributes significantlytothefinaloutcomeandoftendeterminesif a life could be saved. This programme will impart the basic practical knowledge of First Aid and it includes a session on cardiopulmonary resuscitation (CPR).

Who Should Attend:This programme is specially designed for all Management Staff, Supervisors, Production Workers and especially those in high-risk category at workplace.

Date: May 17 - 18Peningkatan Produktiviti & Prestasi Kerja Untuk Juruteknik dan TeknikalFees: FMM Members RM780 ; Others: RM980Dalam memperkukuhkan prestasi jabatan Kejuruteraan dan Teknikal untuk mampu menyokong pihak Pengeluaran dalam sesebuah Organisasi, juruteknik-juruteknik dan pakar-pakar teknikal mestilah mempunyai motivasi diri dan kemahiran yang tinggi. Kumpulan ini mestilah senantiasa berada pada tahap ‘kecerdasan’ yang tinggi disamping senantiasa memajukan diri mereka dengan pengetahuan dan skil kerja melalui pembangunan berterusan.Program ini dirancang khas bagi menyediakan juruteknik-juruteknik dan pakar–pakar teknikal dengan elimen-elimen, teknik-teknik dan cara-cara pendekatan yang terkini bagi mempertingkatkan prestasi dalam mencapai keputusan yang lebih cemerlang.

Who Should Attend:Juruteknik Penyelenggara (Maintenance Technician), Juruteknik Penyelenggaraan Pembasmian (Preventive Maintenance Technician), Penyelia dan Ketua Kumpulan Penyelenggara, Pelatih Penyelenggara dan Pelatih Teknikal (Maintenance & Technical Trainer).



Date : May 21 - 22Pengendalian Gudang Yang EfektifFees: FMM Members RM780 ; Others: RM980.00This is a 2 days training programme which is conducted in Bahasa Malaysia. It covers the important aspects related to store and warehouse operations, particularly inventory planning and control.Personnel that would benefit from thisprogramme are Store Supervisors, Storekeepers, Materials Handlers, Store Clerks and those who are interested to gain knowledge on one of the important aspects of business operations.

Who Should Attend :All personnel from the store and warehouse management functionswhohavedifficultyin comprehending the contents of a similar programme conducted in the English Language.

Date : May 24 - 25Performance Enhancement Through Time Management, Goal Setting, Attitude and MotivationFees: FMM Members RM780 ; Others: RM980.00Considering the speed at which business moves these days, one thing is certain: if time is not being managed effectively, it will have a negative effect towards productivity and this in return will cause unnecessary stress and may demotivate. Motivation can have effect on performance, both quantity and quality, and this will affect the bottom line of the company. A solid personal goal setting system is the key to effective time management and life planning. Setting personal goals wisely, you get a sense of achievement, sustain motivation, and reduce stress.

Who Should Attend :Managers, Senior Executives, Human Resource and Supervisors.

Date : May 28 - 29Sales NegotiationsFees: FMM Members RM780 ; Others: RM980.00This programme promotes a systematic approach to a successful negotiation session. During the programme, participants will learn how to apply leverages, exploit limitations of the other party, when to agree to a concession and finally,howtoobtaintrade-offs.

Who Should Attend :Marketing, Sales Directors, Managers, Executives and Sole Proprietors.

Date : May 28 - 29Building Facilities Operation and Maintenance ManagementFees: FMM Members RM780 ; Others: RM980.00Premises such as industrial building, and etc. composed of minimum facilities requirements relevant to the type of usage. Common facilities requirements such as air conditioning system, lightings and power system,watersystem,firefightingsystem,elevatorsystemnormallyforhigh rise building, security system and etc. have to be very well maintained to provide comfort and safety for the occupancy. To achieve such condition all the facilities have to be managed and maintained in a proper manner.

Who should Attend :Personnel who are directly or indirectly involved in the building facilities operation and maintenance management.

Date : June 12 - 15Certificate In BoilermanFees: FMM Members RM1680 ; Others: RM1980.00The FMM Certificate in Boilerman isspecially developed to upgrade the Theoretical Operational Skills of the current workforce in handling Steam Boilers in varioussectors.TheCertificateprogrammewill provide the knowledge to upgrade the sills of Boiler Supervisors, Operators, Assistants and Apprentice on matters relating to Operations, Mounting & Fittings, Inspections and Maintenance of Boilers at the workplace.

Who should Attend :At least 2 years of working experience as a Steam Engine or Steam Boiler Attendance (directly handling Boiler) or at least 3 years working experience as an Apprentice or Journeyman Fitter in a Steam Plant or Engineering Workshop (indirectly handling Boiler).

Date : June 14 - 15Effective Environmental, Occupational Safety and Health ManagementFees: FMM Members RM780 ; Others: RM980.00The purpose of this training is to create a environmentally safe and healthy workplace. Environmental, Safety and Health is the responsibility of all including the employers and employees. Environmental, Occupational Safety and Health Committee is to assist management in providing a safe workplace. A well trained group of employees including the EHS Committee is a very valuable tool to help management provide a safe workplace for the all, and also improves the bottom line of any company, large or small.

Who should Attend :This course is for the members of the management and EHS committee. It is also beneficialforthesupervisorsetc.



Date : June 18 - 19Lean Organization (or Manufacturing) For Optimum EfficiencyFees: FMM Members RM780 ; Others: RM980.00The concept of lean organization leading to its optimization is a quantum leap in the advancement of efficiency. It all startedfrom the 1991 book “The Machine That Changed The World” by Jim Womack, Daniel Jones and Daniel Roos, and suddenly every organization wants to be a Toyota. Lean is the systematic elimination of waste. As the name implies, lean is focused at cutting “fat” from production activities. It has also been successfully applied to administrative and engineering activities as well. Lean results include the better utilization of resources which are in alignment with organizational vision and objectives, hence leading to better cost management and enhanced competitiveness.

Who should Attend :This program targets management level personnel and those who wish to improve their understanding and skills in relation to the application of lean management.

Date : June 25 - 26Leadership Excellence Program (Situational Leadership)Fees: FMM Members RM780 ; Others: RM980.00Many believe that leadership excellence can only be achieved by selecting the right leadership style which is ultimately contingent on the level of the followers’ readiness. This 2-day, “Leadership excellence program” aims to provide participants with an in-depth practical awareness and strategies in enhancing their leadership competencies.This program focuses on the SLT (Situational Leadership Theory) which was originally developed by Paul Hersey and Ken Blanchard and provides a practical application framework that could be effectively used at the participants’ workplace. Through carefully designed lecture cum workshop, leadership action games and reflection sessions, thisworkshop will provide all the necessary ingredients to the participants in becoming a successful leader at their respective workplace.

Who should Attend :Senior managers, managers, and executives who need to enhance their leadership competencies.

Date : June 25 - 26Electrical Power Supply to IndustriesFees: FMM Members RM780 ; Others: RM980.00Understanding in details about the reticulation of the electrical power supply to industries is very essential to industrial player. The industrial player must be equipped with relevant knowledge about how the electrical power supply being connected to the industries, inclusive of the internal reticulation of the electrical power supply that need to energize electrical installation, equipment and machine in the industries. Knowledge’s about the electrical power supply in industries are very useful to enhance the operation and maintenance of the electrical installation system in the industries.

Who should Attend :Personnel who are directly or indirectly involve in the operation and maintenance electrical system in the industries, such as Plant Manager, Maintenance Manager, Engineer, Supervisor, Technician etc.Date : June 28 - 29Effective Logistics ManagementFees: FMM Members RM780 ; Others: RM980.00Over the last two decades, the discipline of business logistics has advanced from warehouse and transportation management to the boardroom of enterprise. Business logistics in today’s competitive environment includes all activities to move product and information to, from and between members. The supply chain provides the framework for business and their suppliers who join in to bring goods,servicesand informationefficientlyto the ultimate consumer.

Who should Attend :Logistics/ Inventory/ Distribution/ Warehouse/ Materials/ Shipping/ TrafficManagers/ Executives/ Supervisors.

Date : July 16 - 17Building A Dynamic and Professional SecretaryFees: FMM Members RM780 ; Others: RM980.00The secretarial staff plays a crucial role to assist a manager in the daily routine work flow. Their role and responsibilities helpsto keep the department well organized, efficient and effective. They also need towork closely with all other departments internally, and deal with external organizations and corporate entities.

Who should Attend :All secretaries, personal assistants, clerical and administrative staff.

Date : July 23 - 24Practical Approach to Steam Turbine Operation, Maintenance and InspectionFees: FMM Members RM780 ; Others: RM980.00Steam turbine operation and maintenance are essential to the manufacturing industries. Efficient and effectivemaintenance awareness training is a crucial step that would increase the strength of manufacturing company to remain competitive and at the same time increase theprofitmargin.Understanding inSteamTurbine operation and maintenance would help managers, engineers and technicians to cost effectively plan and organize the maintenanceactivitiesefficiently.

Who should Attend :Practicing Steam Turbine Operators, Technicians and Engineers, Managers of plant where steam turbine forms an integral component. This could range from a small process plant to major utilities; Industries may include factories, hostels, oil mills & etc.



Date : July 23 - 24Strategic Marketing PlanningFees: FMM Members RM780 ; Others: RM980.00Strategic marketing planning is specially designed to provide a working knowledge on the principles of strategic planning and how to set directions for effective results derived from such planning. The programme also aims to be a thorough practical working session which will provide participants with a concise guide to the fundamental strategies in marketing planning. The programme will bring to a realisation that in strategic planning, business risks are minimised and success rates are maximised.

Who should Attend :Marketing/Sales Managers, Sales Executives and Sales Personnel.

Date : August 6 - 7Creative Problem Solving & Decision MakingFees: FMM Members RM780 ; Others: RM980.00Success of an organization and its leaders typically rest upon how managers and staff understand the psychological influencesand process of thinking, an “out of the box” kind of thinking that they make while attempting to solve problems. Since it is crucially evident that the employees are a very important dimension in the success of an organization, the challenge is to turn them from “clock watchers” to critical and creative workforce which can give the organization a competitive edge.

Who should Attend :This programme is designed for lecturers, admin staff and department managers. Others who are keen to learn more about critical thinking and creativity are encouraged to attend.

Date : August 13 - 14Excellent Communication with Neuro-Linguistic ProgrammeFees: FMM Members RM780 ; Others: RM980.00Being able to communicate effectively is an important asset. It can create superb rapport with colleagues and customers alike, increase sales and help you achieve and contribute towards your success and progression as well as theirs. So, why wouldn’t you want to be a better communicator? This programme incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) that make a real difference by enhancing and developing your communication skills to achieve significant results. By understanding howto use all your senses, using different styles and levels of language patterns and re-writing your thinking process you can achieve the things you want to at the workplace.

Who Should Attend :Personnel who are directly involve in the sales, marketing, customer services, project managers, engineers, executives, managers and directors.

Date : August 23 - 24Emergency PreparednessFees: FMM Members RM780 ; Others: RM980.00No industry is free or immune from a disastersuchasfire,flood,explosion,bombthreat, chemical spillage etc. It is usually a catastrophic event that will disrupt normal operations causing damage to property and life of the employees. It can arise any time and at most of the time when we least expect it. Therefore, it is very important that leaders of these industries plan and is well prepared for an emergency. Legally, this is extremely vital since the Occupational Safety and Health Act 1994 delegates the responsibility of caring for the employees and others in the workplace in the hands of the employers.

Who should Attend :Safety and Health Committee Members, Heads of Department, Supervisors and Human Resource personnel with safety and health responsibilities.

Date : September 3Implementation of GST and Understanding Custom Act 1967Fees: FMM Members RM480 ; Others: RM580GST is a broad based consumption tax imposed on a wide range of local & imported goods & services, and has a multi staged consumption tax applied at each stage from purchasing of raw materials to the sale of finished goods. It is set toreplace the current sales & service tax. Being a consumption tax, business as well as people from every layer of the society will be affected. How prepared are you for GST? How will your business adapt to it.

Who Should Attend :Company directors, General Manager, Finance, Marketing, Purchasing ….. business persons, small business entrepreneurs and Everyone as GST implementation will affect manufacturers, service providers & consumers

Date : September 4 - 5Import/Export Documentation, INCOTERMS 2010 & Letter of CreditFees: FMM Members RM780 ; Others: RM980.00Incoterms are a set of international Rules publishedbyICC.Itdefinesresponsibilitiesbetween buyer and seller for delivery of goods under sales contract. Since 1 Jan 2011, the new Incoterms 2010 was put into effect and has become application across all areas of commerce.

Who should Attend :Import/Export operation, Forwarding & Transportation, Finance & Administration, Shipping Agents, Operation & Logistics, Manufacturing, Sales & Marketing, Purchasing & Supply, Freight Forwarding, Transportation, Trade Documentation.


Training Scheme Training Calendar 2012

Date : September 10 - 11Operation and Maintenance of High and Low Voltage Switchboard and SwitchgearsFees: FMM Members RM780 ; Others: RM980.00Switchboard is regarded as the main hub of the electrical power source delivered to the building such as industrial, commercial etc. Its main function is to receive electrical power supply, control the power supply, distribute the power supply and protect the power supply. Whereas switchgear is one of the mechanism normally installed at the switchboard used to open and break the circuit designed to operate automatically or manually depending on the required purposes. Details understanding the main purpose of the switchboard and switchgear is vital to everyone involve in the operation and maintenance of electrical installation. With vast knowledge and experience about the switchboard and switchgear may help to ease the operation and maintenance, and ensure the continuity of power supply with less disruption to the daily operation.

Who should Attend :Personnel who are directly or indirectly involve in the operation and maintenance of electrical installation such as Plant Manager, Maintenance Manager, Engineer, Supervisor, Technician, Chargeman, Electrician etc.

Date : September 13 - 14Training Needs Analysis In The WorkplaceFees: FMM Members RM780 ; Others: RM980.00Finding real training needs and then ensuring that those training needs are dealt with productively is crucial to quality training in organizations. Training needs analysis is vital for sound decision-making process in order to select and design effective training programmes.

Who should Attend : Trainers, Managers, Executives, Human Resource Development Specialists and others who make decisions about training and involved in analysing, designing and implementing organisations training plans.

Date : September 17 - 18Quality Control Techniques For QCFees: FMM Members RM780 ; Others: RM980.00In today’s competitive market, quality means survival and progress. If the product quality is low, themanufacturerwillfind itimpossible to attract new customers. With low quality, existing customers will choose competitor products. Good quality products are the result of good quality control practices. This training will equip the Quality Control personnel with the right knowledge and tools to perform their critical function.

Who should Attend :QC/QA inspectors who are responsible for doing day-to-day QC activities such as Incoming, Outgoing and in process Inspection and Quality Control activities.

Date : September 20 - 21Emotional Intelligence and LeadershipFees: FMM Members RM780 ; Others: RM980.00People do not leave their emotions at home or in the car park when they come to the office. How one performs at workare affected by their moods and emotions. Research has shown that intellectual intelligence is not the only one part of business and organisational intelligence. Equally important is Emotional Intelligence, especially for the development of quality leadership that is necessary to build a high performance and collaborative organisation.

Who should Attend :Managers, Senior Executives, Human Resource and Supervisors who need to understand the basic motivating factors in managing human behavior for improved work performance

Date : September 24 - 25 Inventory and Stores ManagementFees: FMM Members RM780 ; Others: RM980.00Stock control procedures and system as well as the stocktaking and stock evaluation functionswill indefinitely affectthe economy of an organisation. This programme highlights the importance of managing the stores effectively.

Who should Attend :Inventory Controllers, Store Managers andOfficerswhoare interestedtoacquireknowledge and skills in controlling the storeactivitiesandoperations,willfindtheprogrammeusefulandbeneficial.

Date : October 15 - 16Essentials Steps Towards Production, Planning, Scheduling and ControlFees: FMM Members RM780 ; Others: RM980.00In today’s competitive global and business environment, it is essential to have a thorough knowledge and understanding of production planning and scheduling so as to reduce the overall manufacturing costs and thus improve productivity. Production planning and scheduling are concerned with the volume and timing of outputs, the utilization of operations capacity, forecasting and developing material requirement plans, managing inventory, and managing for world class competition just-in-time manufacturing and managing for quality.

Who should Attend :Thisprogrammewouldbehighlybeneficialto Production Managers, Executives and Senior Supervisors who are responsible for manufacturing. Others involved in planning and production control would also benefitfrom this programme, which includes personnel from planning, purchasing, and customer control.

Date : September 24 - 25How to Overcome ‘Your Price Is Too High’ ObjectionFees: FMM Members RM780 ; Others: RM980.00Objections raised by prospects, especially when they say, “Your price is too high”, have always been the bane for many sales professionals. Sales have been lost not due to lack of trying but in many cases, lack of planning and preparation. Once an objection is raised, there is a tendency for the sales person to go on the defensive rather than offensive. This demonstrates the lack of confidence and thus inabilityto respond convincingly. As a result, the sales are lost and the sales staff ends up demoralized. The 2-day session will highlight techniques that will prove to be useful in closing the sales.

Who should Attend :Those who are involved in Purchasing / Sales and for those who are new to the sales professionals will also benefit fromthis programme.



Date : October 16 - 17Accident Prevention At the WorkplaceFees: FMM Members RM780 ; Others: RM980The workplace invariably contains a large variety of hazards. Accident prevention measures are complex issues necessitating the interfacing, among others, company policy, safety procedures in place, work habits, legislation and projected return on investment.This program will enable participants to identify and evaluate hazards in order to support decision-making processes for setting up logical approaches to deal with workplace hazards and thus applying effective accident prevention measures.


Date : October 18 - 19Building A Performance Culture At The WorkplaceFees: FMM Members RM780 ; Others: RM980.00ASTD reports that over 70 percent of executive’s surveyed target mentoring as one of the key factors in their businesssuccesses. Business Finance Magazine reports that 77 percent of companies credited mentoring with increasing employee retention and performance. Both coaching and mentoring require the use of a host of tools and techniques that help the two persons involved sharpen their focus and move more effectively toward their goals.

Who should Attend :Managers, Senior Executives, Human Resource and Supervisors.

Date : October 22 - 23Materials Planning and ControlFees: FMM Members RM780 ; Others: RM980.00Businesses today must have a good understanding of the value structure and strategy of materials management in order to be competitive. Holding costs for raw materials account for the largest component of working capital in most organisations. Thus, new and effective techniques need to be adopted in order for the inventory to moveefficientlyandforpurchasingcoststobe reduced.

Who should Attend :Purchasing Executives, Materials Planners, Purchasers, Logistics Managers, Inventory Controllers and all those whose jobs require them to plan and organise materials to meet their organisations’ objectives.

Date : October 24Stocktaking and EvaluationFees: FMM Members RM480 ; Others: RM580.00Stock control procedures and system as well as the stocktaking and stock evaluation functions will indefinitelyaffect the economy of an organisation. During stocktaking, it is important that the correct amount is accounted for, as from thesefigures, statementofaccountsand production schedules are prepared. Inaccuratefigureswillleadtostoppagesinproduction, e.g. low stock of raw materials against what was counted during stocktake. This will eventually cause the company to lose customers due to delays in delivery time.

Who should Attend :Store Supervisors, Store Clerks and Clerical staff in the Finance/Accounting/Warehouse Departments who are directly or indirectly involved in store administration and control of stocks.

Date : October 29 - 30Seven Traits for Highly Successful PeopleFees: FMM Members RM780 ; Others: RM980.00Habits are powerful factors in our lives. In order to make something a habit in our live, you have to work on your knowledge, skills and attitude. Creating a habit require work in all three dimensions.The discipline of effectiveness starts with the Change Model by turning the mirror inward. The journey to personal effectiveness starts from doing the right things right.Seven habits workshop will take you through the journey of being effective and help you improve your personal and professional performance.

Who should Attend :Senior managers, managers, and executives who need to enhance their professional performance

Date: November 8 - 9Occupational First Aid Skills And CPRFees: FMM Members RM780 ; Others: RM980Prevention is still one of the best methods against accidents at the workplace. However, even the best preventive efforts sometime fail and it is therefore prudent to prepare for such eventualities. It has been shown that proper initial handling of the accident victims contributes significantlytothefinaloutcomeandoftendeterminesif a life could be saved. This programme will impart the basic practical knowledge of First Aid and it includes a session on cardiopulmonary resuscitation (CPR).

Who Should Attend:This programme is specially designed for all Management Staff, Supervisors, Production Workers and especially those in high-risk category at workplace.

Date : November 12 - 13Selling In Tough TimesFees: FMM Members RM780 ; Others: RM980.00In order to sell effectively, sales persons must know what and how to say the things that matters most to the potential buyer. If they are unable to get the message across, they would have already lost the sale. In this programme, participants will be shown techniques that they need to apply to convince a prospect to buy and it all start with the planning and preparation to closing the sale. The system highlighted in this course has been successfully used in turning companies around or enhancing the sales performance of such companies when the facilitator was employed as their head.

Who should Attend :All sales personnel

Date : November 22 - 25Certificate In Steam EngineerFees: FMM Members RM1680 ; Others: RM1980.00The 4-day programme on Boiler / Steam Plant Operations and Management focuses on establishing correct practices in Steam Plant Operations. This programme also provides guidance in boiler maintenance procedures. Overall the programme will escalate the knowledge base of participants to become better Operator and Technicians in their own plant. You will gain the practical KNOW-HOW you need and more importantly, confidence to operatesteam plant successfully.

Who Should Attend :Practicing Boiler Operators, Technicians and Mill Engineers, Shift Charge Engineers, Junior Engineers Technicians and those who are interested to upgrade their career in Steam Plant Operations. This could range from small process plants to major utilities. Industry may include factories, hotels, hospitals, plantations and etc.



Date : November 26 - 27Quality Improvement Techniques for QCFees: FMM Members RM780 ; Others: RM980.00In today’s competitive market, quality means survival and progress. If the product quality is low, themanufacturerwillfind itimpossible to attract new customers. With low quality, existing customers will choose competitor products. Good quality products are the result of good quality control practices. This training will equip the Quality Control personnel with the right knowledge and tools to perform their critical function.

Who should Attend :QC/QA inspectors who are responsible for doing day-to-day QC activities such as Incoming, Outgoing and in process Inspection and Quality Control activities.

Date : November 26Domestic InquiryFees: FMM Members RM480 ; Others: RM580.00A Domestic Inquiry must be conducted effectively to ensure there are no problems arising from defective technicalities. This programme sheds light as to what are the do’s and don’ts of a Domestic Inquiry.

Who should Attend :This programme is designed for persons performing management and supervisory functions. Ideal target persons would be Manages, Executives and Supervisors from different departments in the organisation.

Date : November 27Effective Meeting and Minutes TakingFees: FMM Members RM480 ; Others: RM580.00Meetings can be a great time waster if run in an ineffective manner. As such if the concept of KISS is, applied together with an agenda prepared, meetings will, be run with more effectiveness. Minutes taking are, also crucial to ensure appropriate actions are taken after the meeting by the participants.

Who should Attend :Executive management teams, HR executives, HR managers, and HR support staff will gain the knowledge and insights necessary to create world class employees and productive and challenging work environments.

Date : December 3 - 4Effective & Strategic Operations ManagementFees: FMM Members RM780 ; Others: RM980.00Effective Operation Management now stands at the core of every successful organization as manufacturers strive to increase productivity without incurring unnecessary costs. As the need to deal effectively with the problems of production scheduling becomes more critical, staff needs to have a comprehensive understanding of the principles and functions of operation management before even thinking about the control.

Who should Attend :Production managers/Executives/Materials managers/Inventory control managers/executives from the manufacturing and related industries and all those who wish to attain the knowledge and techniques for their day to day operations.

Date : December 11 - 12Understanding Malaysian Occupational Safety and Health LegislationFees: FMM Members RM780 ; Others: RM980.00The purpose of this course on Understanding Malaysian Occupational Safety and Health Legislation is to assist management and Safety personnel in providing a safe workplace in compliance to the Malaysian Governmental Standard. The aim of the Occupational Safety and Health is to promote safety and health awareness, and establish safety organization and performance through self – Regulation schemes designed to suit the particular industry or organization, and by the accumulation of influence and pressures,operating at many levels in a variety of ways.

Who should Attend :Management staff, supervisors, Occupational Safety and Health Officers,Occupational Safety and Health Committee members, Factory Engineers, Maintenance staff etc.

Date : December 11 - 12Occupational Safety and Health Leadership – A ParadigmFees: FMM Members RM780 ; Others: RM980Management must lead in the safety and health initiatives and employees’ co-operation is vital to ensure a safe workplace. A sound leadership in ensuring an effective safety and health management system can pay rich dividends in the form of reduction in accident rate. The close co-operation between the employer and employee will play a fruitful role in any safety endeavour. Both management and employees must be knowledgeable in the techniques of safety and health management so that they can contribute efficiently towards asafe and healthy workplace. This two-day intensive programme will provide valuable and insights into instilling a safe workplace culture with management leading the pack.




Date : December 18 - 21Certificate In BoilermanFees: FMM Members RM1680 ; Others: RM1980.00The FMM Certificate in Boilerman isspecially developed to upgrade the Theoretical Operational Skills of the current workforce in handling Steam Boilers in varioussectors.TheCertificateprogrammewill provide the knowledge to upgrade the sills of Boiler Supervisors, Operators, Assistants and Apprentice on matters relating to Operations, Mounting & Fittings, Inspections and Maintenance of Boilers at the workplace.

Who should Attend :At least 2 years of working experience as a Steam Engine or Steam Boiler Attendance (directly handling Boiler) or at least 3 years working experience as an Apprentice or Journeyman Fitter in a Steam Plant or Engineering Workshop (indirectly handling Boiler).

Certificate in Boilerman (Engine Drive Steam Boiler) (BM)

Conducted in Bahasa Malaysia, the Certificate in Boilerman is speciallydeveloped to upgrade the theoretical and operational skills of the current workforce in handling steam boilers in various sectors. This Certificate programme willprovide the knowledge to upgrade the skills of Boiler Supervisors, Operators, Assistants and Apprentices on matters relating to Operations, Mounting and Fittings, Inspections and Maintenance of Boilers at the workplace.

FMM Certificate in Steam Engineer

This programmed on Boiler/Steam Plant Operations and Management focuses on establishing correct practices in Steam Plant Operations. This programme also provides guidance in boiler maintenance procedures. Overall the programme will establish the knowledge base of participants to become better supervisors and managers of steam plant. Participants will gain the practical know-how they needandmore importantly, confidence tooperate and manage steam successfully.

FMM Certificate in Electrical Chargeman AO/A4 (BM)

Conducted in Bahasa Malaysia, this programme provides knowledge to upgrade the skills of electricians, technician and electrical supervisors on matters relating to design, selection, inspection, testing and in particular to the protection of property and safety of persons at the workplace.

FMM Certified Manager of Quality/Organisational Excellence (CMQOE)

Quality management has emerged as a recognised profession in the most successful companies and organizations. Quality Managers are regularly contributing to strategic discussions and influencingcompany directions. They are highly visible and are expected to exhibit exceptional competence and integrity. As they constantly interact with company executives, Quality Managerss not only must continuously enhance their technical skills, but also managerial, interpersonal and communication skills.

Certificate Programmes


ISO 9001:2008 Lead Assessor/Auditor

This course is licensed by the Accelerated Continuous Learning Global, which is registered with the International Register of Certified Auditors (IRCA) to equipparticipants with the knowledged and skills required to perform audits of management systems against ISO 9001, in accordance with ISO 19001.

FMM Certificate in Energy Management

InlinewiththeEnergyEfficiencyRegulations2001 set by Energy Commission, this programme prepares participants to be accredited as qualified energy managerat their respective place at work. The FMM Certificate in Energy Managementrepresents a unique effort of FMM Institute to produce a pool of qualified energymanager for the industry towards the noble visionofutilizingenergyefficiently.

FMM Certificate in Safety and Health Officer

In line with the Occupational Safety and Health Act 1994 and its Regulations to ensure a competent person is employed toactasaSafetyandHealthOfficerattheplaceofwork,theFMMCertificateinSafetyand Health Officer represents a uniqueeffort of FMM Institute to produce a pool of qualified safety officer for the industrytowards the prevention and reduction of occupational accidents and hazards at the workplace.

FMM Executive Certificate in Human Resource

This programme provides theoretical and practical knowledge in human resource management. The main objective to the programme is to develop potential human resource practitioners who will be prime movers and contribute significantly to thedevelopment of the industry.

FMM-MNSC Certificate in Shipping

The Certificate in Shipping is jointlydeveloped by Malaysian National Shippers Council and FMM Institute, with an aim to enhance professionalism in shipping as well as maintaining the standard of operation of the industry.

FMM Executive Certificate in Production and Operations Management

TheFMMExecutiveCertificateinProductionand Operations Management is specially designed for the professional development of employees in the manufacturing sector. This programme will prepare participants in the areas of Production Operations, Quality Management Systems, Production Planning and Control.

FMM Executive Certificate in Lean Manufacturing

FMM Executive Certificate in LeanManufacturing will provide an introduction to the methods and practices involve in Lead Manufacturing Management. It presents the information by using both a conceptual framework and real-life example to further the learning process.

FMM Certificate in Security Management

This certificate progamme is designed toensure supervisors and executives in the security department are equipped with technically relevant knowledge and skills to effectively manage the dynamic security operations in their respective organizations.

Certificate ProgrammesCertificate Programmes

FMM Sijil Pengurusan Stor dan Gudang

Sijil Pengurusan Stor dan Gudang adalah disediakan khas untuk pekerja – pekerja yang bertugas dalam rangkaian operasi pembekalan, terutamanya yang bertanggungjawab dalam operasi stor dan gudang. Melalui program ini, peserta-peserta akan memperolehi kefahaman yang lebih mendalam mengenai aktiviti-aktiviti bidang kerja mereka dan pertaliannya dengan operasi perniagaan secara keseluruhan.

Six Sigma Black Belt Development Programme

This programme aims to develop Six Sigma Belt holders who will work towards implementing initiatives in quality, efficiency,productivityandcostsreductionprogrammes through short-term projects over a period of 6-8 months.

Wireman Second Grade

This programme has been specially developed with an aim, to create a pool of certifiedwiremanprofessionalsinMalaysia.It will provide the knowledge to upgrade the skills of electricians, technicians and electrical supervisors on matters relating to design, selection, inspection and in particular the protection of property and safety of persons at the workplace.

Wireman First Grade

This programme has been specially developed with an aim, to create a pool of certifiedwiremanprofessionalsinMalaysia.It will provide the knowledge to upgrade the skills of electricians, technicians and electrical supervisors on matters relating to design, selection, inspection and in particular the protection of property and safety of persons at the workplace.

Chargeman L1

This programme provides knowledge to upgrade the skills of electricians, technician and electrical supervisors on matters relating to design, selection, inspection, testing and in particular to the protection of property and safety of persons at the workplace.


Corporate Training Programmes

1. Senior Management1.1 Performance Measurement: Key Performance Indicators (KPIs)

1.2 Talent Management and Succession Planning

1.3 Strategic Branding: Targeting Growth andProfitability

1.4 High Impact Leadership for Senior Management

1.5 Charting Company Direction: Corporate Planning and Strategic Management

1.6 Enhancing Extra Business Potential Through Innovation

1.7 Facilities Management: The Way Forward

2. Management and Performance Development2.1 10 Key Tools for Middle Management Executives

2.2 Coaching and Mentoring Skills

2.3 Developing the Leader Within You

2.4 Effective Negotiation Skills Using NLP

2.5 Effective Time Management

2.6 Emotional Intelligence at Work

2.7 Enhancing Your Creative Thinking and Problem Solving Skills

2.8 Essential Skills for Managers

2.9 Presentation and Communication Skills

2.10 Managing People Successfully Using NLP

2.11 Effective Communication, StressandConflictManagement Skills

3. Sales and Marketing3.1 Effective Customer Service and Complaints Management

3.2 Leading Your Sales Team for Success

3.3 Negotiation to Win Sales

3.4 Selling in Tough Times

3.5 The Dynamics of Distributor Management

3.6 Enhance Your Selling Skills in the Interbnational Market

4. Financial Management4.1 Finance for Non-Financial Managers and Executives4.2 How to Prepare and Maintain Full Set of Accounts

4.3 CollectingDifficultAccounts

4.4 Improve Your Business Performance Through Budgeting and Budgeting Control

5. Human Resource and Industrial Relations5.1 Competency-Based Behavioral Interviewing Skills

5.2 Effective Disciplinary Management – Grievance Handling, Misconduct and Domestic Inquiry

5.3 The Legal and Practical Aspects of Drafting Employment Contracts, HR Letters and Documents

5.4 Training Needs Analysis and Evaluating Training Effectiveness

6. Export Management6.1 Customs Procedures and Documentations

6.2 Bills of Lading

6.3 INCOTERMS, Import and Export Fundamental Principles

6.4 Letters of Credit (LC)

6.5 Understanding International Trade Finance Facilities

7. Operations and Logistics7.1 Effective Purchasing Management

7.2 Effective Negotiation Skills for Purchasers

7.3 Inventory and Stores Management

7.4 Logistics Management in Manufacturing

7.5 Materials Planning and Control

7.6 Operasi Stor dan Gudang

7.7 Pengiraan dan Penilaian Stok

7.8 Perancangan dan Pengawalan Inventori

7.9 Production Planning and Control

7.10 Shipping Insurance and Claims Management

7.11 Supply Chain Management

7.12 Warehouse Management in the 21st Century

7.13 Manufacturing Strategies: Cost Reduction Without People

7.14 Measuring Production Operations Performance

8. Quality Systems and Productivity Improvement8.1 Bengkel Kualiti: 7 Alat QC dan Pelaksanaan QCC8.2 Bengkel Produktiviti: Pelaksanaan 5S

8.3 Failure Mode and Effect Analysis (FMEA)

8.4 Lean Manufacturing for Optimum Production

8.5 Process Control: Measurement and Calibration

8.6 Quality Workshop: 7QC Tools and QCC Implementation

8.7 Teknik Kawalan Kualiti Untuk QC

8.8 Teknik-Teknik Peningkatan Produktiviti

8.9 Quality Workshop: Statistical Process Control (SPC)

8.10 Value Stream Mapping

9. Engineering and Maintenance9.1 Penyelenggaraan Asas Untuk Juruteknik

9.2 Penyelenggaraan Berjadual Terancang dan Ramalan

9.3 Root Cause Failure Analysis for Maintenance

9.4 Technical Troubleshooting and Decision Making for Maintenance

9.5 Practical Approach to Rotating Equipment Operation, Maintenance and Inspection

9.6 Practical Approach to Steam Turbine Operation, Maintenance and Inspection

9.7 Effective Lubrication Maintenance Techniques

9.8 Frequency Converter Maintenance and Troubleshooting

9.9 MaximumEquipmentEfficiency Through Proactive Maintenance

9.10 Troubleshoot Industrial Automation Installations

10. Technical

10.1 Basic Electricity and Troubleshoot Faculty Electrical Circuit

10.2 The Operation and Maintenance of High and Low Voltage Main Switchboard and Switchgear

10.3 Welding Technology for Plant Maintenance




12.8 Mengendali Bahan Kimia Dengan Selamat

13. Supervisory and Motivational Skills

13.1 Bimbingan dan Kawalan Prestasi Kerja Untuk Ketua Operator

13.2 Effective Supervisory Management Skills

13.3 Kemahiran Menjalan “On Job Training” Yang Berkesan

13.4 Kemahiran Penyeliaan Yang Berkesan

13.5 Kepimpinan dan Kemahiran Motivasi Untuk Ketua Operator

13.6 Sikap Kerja Positif

13.7 Enhance Your Professional Image Through Positive Attitude

13.8 The Dynamics of Persona; Power and Presence

14. Communication and Clerical Development

14.1 Effective Communication Skills at the Workplace

14.2 Enhance Your Administrative Skills

14.3 FMM English Language ProficiencyCourse(LevelI,II,andIII) Hours)

14.4 ManagingOfficeRecordsandFiles Effectively

14.5 Grammar Essentials for Effective Business Writing

14.6 Program Pembangunan Perkeranian

11. Information and Communication Technology11.1 Adobe Suite

11.2 Analysing Financial Data with Microsoft Excel

11.3 AUTOCAD 2010 (Basic/Intermediate/ Advanced)

11.4 Data Management with Pivot Table

11.5 Microsoft Excel Functions and Fomulas

11.6 Microsoft Excel Macro/VBA (Advanced)

11.7 Microsoft Project (Basic/Intermediate)

11.8 MicrosoftOfficeSuite2007

12. Industrial Safety and Environmental Management12.1 Accident Prevention at Workplace

12.2 Chemical Hazard Risk Assessment (CHRA)

12.3 HACCP and Food Safety

12.4 How to Develop an Effective Safety and Health Committee

12.5 Occupational First Aid Skills and CPR

12.6 Occupational Safety and Health Audit

12.7 Safe Forklift Driving Skills

12.8 Fire Safety and Fire Protection Systems in Manufacturing


Me

mb

ers

Oth

ers

January

16 -

17

Managin

g Y

our

Deale

rs780

980

SB

L

January

17 -

18

Occupational S

afe

ty a

nd H

ealth R

isk M

anagem

ent

780

980

SB

L

Febru

ary

9 -

10

Effective S

uperv

isory

Develo

pm

ent P

rogra

mm

e (

BM

)780

980

SB

L

Febru

ary

9 -

10

Multi T

askin

g S

kill

s780

980

SB

L

Febru

ary

15

Imple

menta

tion o

f G

ST

and U

nders

tandin

g C

usto

m A

ct 1967

480

580

SB

L

Febru

ary

16 -

17

Unders

tandin

g T

he C

usto

ms A

ct 1967 &

How

To C

lassify Y

our

Goods

Corr

ectly A

ccord

ing to the H

S C

odin

g780

980

SB

L

Marc

h 5

- 6

Key A

ccount M

anagem

ent

780

980

SB

L

Marc

h 5

- 6

Basic

Ele

ctr

icity a

nd T

rouble

shooting

780

980

SB

L

Marc

h 2

2 -

25

Cert

ific

ate

In S

team

Engin

eer

1680

1980

SB

L

Marc

h 2

7 -

28

Chem

ical S

afe

ty, W

aste

and C

hem

ical S

pill

age M

anagem

ent

780

980

SB

L

Marc

h 2

8 -

29

Pers

onal &

Pro

fessio

nal S

trength

enin

g780

980

SB

L

April 9 -

10

Coachin

g a

nd C

ounselli

ng S

kill

s for

Managers

780

980

SB

L

April 12 -

13

Cost R

eduction In P

urc

hasin

g780

980

SB

L

April 17 -

18

Chem

ical H

ealth R

isk A

ssessm

ent (C

HR

A)

and O

ccupational S

afe

ty

and H

ealth (

US

EC

HH

) R

egula

tions 2

000

780

980

SB

L

April 19 -

20

8 D

iscip

line (

8D

) P

roble

m S

olv

ing

780

980

SB

L

April 23 -

24

Pro

ductivity W

ork

shop: 5

S A

uditor

Tra

inin

g780

980

SB

L

April 23 -

24

Seven T

raits for

Hig

hly

Successfu

l P

eople

780

980

SB

L

April 26 -

27

Main

tenance M

anagem

ent in

Manufa

ctu

ring

780

980

SB

L

May 7

- 8

Effective N

egotiation S

kill

s F

or

Purc

hasers

780

980

SB

L

May 7

- 8

Opera

tion a

nd M

ain

tenance o

f E

lectr

ical In

sta

llation S

yste

m780

980

SB

L

May 9

- 1

0M

anagin

g A

bsente

eis

m780

980

SB

L

May 1

4 -

15

Rota

ting E

quip

ment O

pera

tion, M

ain

tenance, In

spection A

nd

Managem

ent

780

980

SB

L

May 1

7 -

18

Occupational E

merg

ency F

irst A

id S

kill

s a

nd C

PR

780

980

SB

L

May 1

7 -

18

Penin

gkata

n P

roduktiviti &

Pre

sta

si K

erja U

ntu

k J

uru

teknik

dan T

eknik

al

780

980

SB

L

May 2

1 -

22

Pengendalia

n G

udang Y

ang E

fektif

780

980

SB

L

May 2

4 -

25

Perf

orm

ance E

nhancem

ent T

hro

ugh T

ime M

anagem

ent, G

oal S

ettin

g,

Attitude A

nd M

otivation

780

980

SB

L

May 2

8 -

29

Sale

s N

egotiations

780

980

SB

L

May 2

8 -

29

Build

ing F

acili

ties O

pera

tion a

nd M

ain

tenance M

anagem

ent

780

980

SB

L

June 1

2 -

15

Cert

ific

ate

In B

oile

rman

1680

1980

SB

L

June 1

4 -

15

Effective E

nvironm

enta

l, O

ccupational S

afe

ty a

nd H

ealth M

anagem

ent

780

980

SB

L

June 1

8 -

19

Lean O

rganiz

ation (

or

Manufa

ctu

ring)

For

Optim

um

Effic

iency

780

980

SB

L

June 2

5 -

26

Ele

ctr

ical P

ow

er

Supply

to Industr

ies

780

980

SB

L

June 2

5 -

26

Leaders

hip

Excelle

nce P

rogra

m (

Situational Leaders

hip

)780

980

SB

L

June 2

8 -

29

Effective L

ogis

tics M

anagem

ent

780

980

SB

L

July

16 -

17

Build

ing A

Dynam

ic a

nd P

rofe

ssio

nal S

ecre

tary

780

980

SB

L

July

23 -

24

Str

ate

gic

Mark

eting P

lannin

g780

980

SB

L

July

23 -

24

Pra

ctical A

ppro

ach to S

team

Turb

ine O

pera

tion, M

ain

tenance A

nd

Inspection

780

980

SB

L

August 6 -

7C

reative P

roble

m S

olv

ing &

Decis

ion M

akin

g780

980

SB

L

August 23 -

24

Em

erg

ency P

repard

ness

780

980

SB

L

August 13 -

14

Excelle

nt C

om

munic

ation w

ith N

euro

Lin

guis

tic P

rogra

mm

ing

780

980

SB

L

Septe

mber

3Im

ple

menta

tion o

f G

ST

and U

nders

tandin

g C

usto

m A

ct 1967

480

580

SB

L

Septe

mber

4 -

5Im

port

/ E

xport

Docum

enta

tion, IN

CO

TE

RM

S 2

010 &

Letter

of C

redit

780

980

SB

L

Septe

mber

10 -

11

Opera

tion a

nd M

ain

tenance o

f H

igh a

nd L

ow

Voltage S

witchboard

and

Sw

itchgears

780

980

SB

L

Septe

mber

13 -

14

Tra

inin

g N

eeds A

naly

sis

In T

he W

ork

pla

ce

780

980

SB

L

Septe

mber

17 -

18

Qualit

y C

ontr

ol T

echniq

ues F

or

QC

780

980

SB

L

Septe

mber

20 -

21

Em

otional In

telli

gence a

nd L

eaders

hip

780

980

SB

L

Septe

mber

24 -

25

How

To O

verc

om

e 'Y

our

Price Is T

oo H

igh' O

bje

ction

780

980

SB

L

Septe

mber

24 -

25

Invento

ry A

nd S

tore

s M

anagem

ent

780

980

SB

L

Octo

ber

15 -

16

Essentials

Ste

ps T

ow

ard

s P

roduction,P

lannin

g,S

chedulin

g a

nd C

ontr

ol

780

980

SB

L

Octo

ber

16 -

17

Accid

ent P

revention A

t th

e W

ork

pla

ce

780

980

SB

L

Octo

ber

18 -

19

Buid

ling A

Perf

orm

ance C

ulture

At T

he W

ork

pla

ce

780

980

SB

L

Octo

ber

22 -

23

Mate

rials

Pla

nnin

g A

nd C

ontr

ol

780

980

SB

L

Octo

ber

24

Sto

ckta

kin

g A

nd E

valu

ation

480

580

SB

L

Octo

ber

29 -

30

Seven T

raits for

Hig

hly

Successfu

l P

eople

780

980

SB

L

Novem

ber

8 -

9O

ccupational E

merg

ency F

irst A

id S

kill

s a

nd C

PR

780

980

SB

L

Novem

ber

12 -

13

Selli

ng In T

ough T

imes

780

980

SB

L

Novem

ber

22 -

25

Cert

ific

ate

In S

team

Engin

eer

1680

1980

SB

L

Novem

ber

26 -

27

Qualit

y Im

pro

vem

ent Techniq

ues for

QC

780

980

SB

L

Novem

ber

26

Dom

estic Inquiry

480

580

SB

L

Novem

ber

27

Effective M

eeting a

nd M

inute

s T

akin

g480

580

SB

L

Decem

ber

3 -

4E

ffective &

Sta

tegic

Opera

tions M

anagem

ent

780

980

SB

L

Decem

ber

11 -

12

Occupational S

afe

ty a

nd H

ealth L

eaders

hip

- A

Para

dig

m780

980

SB

L

Decem

ber

11 -

12

Unders

tandin

g M

ala

ysia

n O

ccupational S

afe

ty a

nd H

ealth L

egis

lation

780

980

SB

L

Decem

ber

18 -

21

FMM Institute Sarawak · 2011. 12. 23. · FMM Institute Sarawak 2 FMM Institute Sarawak 3 9...

Documents

Transcript of FMM Institute Sarawak · 2011. 12. 23. · FMM Institute Sarawak 2 FMM Institute Sarawak 3 9...