FMM Certificate in Supervisory Management

FMM Institute (475427-W) 2767, Mk 1, Lebuh Tenggiri 2, Bandar Seberang Jaya, 13700 Seberang Perai Tengah, Penang Tel: 04 – 3992057 Fax: 04 – 3994863 E-mail: fmmpenang@fmm.org.my / rahayu@fmm.org.my

This certificate programme is a very comprehensive course for those carrying out Supervision work, handling key manufacturing processes and for their professional development in the manufacturing sector Course Content

Module 1 Personal Development

a. Personal self-realisation b. Developing positive attitude c. Time Management

Module 2 People Management

a. Human relations b. Motivation c. Leadership d. Team building e. Coaching f. Counseling

Module 3 Safety and Health

a. Safety and health legislation b. Causes of accidents c. Workplace inspection and reporting d. Personal protective equipment e. Accident prevention programme

Module 4 Good Manufacturing Practice (GMP)

a. Supervisor’s role in GMP b. ISO 9000 Standard Requirement c. Method of housekeeping

d. Housekeeping inspection and reporting e.

Module 5 Quality Management

a. Quality management and quality control b. 7 Quality Control Tools c. Quality Control Circle (QCC) d. Total Quality Management (TQM)

Module 6 Production Management Skills

a. Production planning and control b. Productivity improvement techniques c. Flow analysis and line balancing d. Just-In-Time system

Module 7 Inventory Management

a. Materials management and stock identification b. Administration and control of raw materials c. Inventory storing and cycle

Module 8 Continuous Improvement Strategy

a. The concept : Kaizen b. Production floor management c. Visual management d. 7 Wastes elimination

Module 9 Essential English for Supervisors a. Grammar b. Basic vocabulary and sentence structure c. Written work d. Focus on literacy skills e. Introduction and practice of technical vocabulary f. Writing report g. Oral presentation h. Communication skills i. Listening and reading skills j. Writing skills

FMM Certificate in Supervisory Management Date: 28 February- 5 September 2015

SBL Scheme

Claimable

from HRDF

FMM Certificate in Supervisory Management

Registration Form Completed registration form, faxed, mailed or e-mailed to FMM Institute would be deemed as confirmed. There will be no refund or

cancellation within 2 days prior to the programme, 50% refund for cancellation between 3 – 6 days and full refund for cancellation 7 days prior

to the programme. However, replacement can be accepted at no additional cost. The FMM Institute reserves the right to cancel or re-schedule

the above programme and all efforts will be taken to inform participants of the changes. Closing date for registration is on 12 February 2015.

Assessment

Participants will be assessed on all subjects/ modules via an assignment and a written examination. The written examination will be conducted at

the end of the course. The assessment breakdown is as follows :

Written Examination - 75 %

Assignment - 25 %.

Entry Requirements

Minimum MCE/SPM.

Minimum 1 year working experience.

PSMB Scheme

SBL

Course Structure

Number of Contact Days : 20 days

Number of Modules : Nine (9)

Certification

A Certificate of Attendance would be awarded to participants who have fulfilled the 75% attendance course requirement.

FMM Certificate in Supervisory Management will be awarded by FMM Institute to participants who passed FMM Institute assessment of the

above course.

Administrative Details

Date: 28 February- 5 September 2015

Time: 9.00 am - 5.00 pm

Venue: FMM, Bandar Seberang Jaya, Penang

Course Fees

FMM Members – RM2,800/participant

Others - RM3,300/participant A 6% GST will be imposed for training programmes scheduled from April 1, 2015 onwards

A. PARTICIPANT PARTICULARS (To be completed in BLOCK LETTERS)

Full Name (Mr./Ms): ____________________________________________________ NRIC No. : __________________________________

Designation: _______________________________ E-mail Address: _________________________________________________________

Tel No. (O): _____________________________ Fax No. : ___________________________ H/P No: _______________________________

Working Experience/Years: 1) _________________________________________ 2) ____________________________________________

Correspondence address (To be filled if self sponsored): _________________________________________________________________

________________________________________________________________________________________________________________

Qualification: SPM Certificate Diploma Degree Others: _______________

B. SUBMITTED BY (To be filled if sponsored by company)

Name (Mr./Ms): ______________________________________________ Designation: _________________________________________

Name of Company: ___________________________________________ FMM Membership No: _________________________________

Address: ____________________________________________________ Tel No. : _____________________________________________

____________________________________________________________ Fax. No.: ____________________________________________

____________________________________________________________ E-mail Address: ______________________________________

For further information, kindly contact: Sharrlini/Remes

Tel: 04 – 399 2057 Fax : 04-399 4863 E-mail : sharrlini@fmm.org.my /remes@fmm.org.my

FMM Certificate in Supervisory Management

FMM Institute (475427-W) 2767, Mk 1, Lebuh Tenggiri 2, Bandar Seberang Jaya, 13700 Seberang Perai Tengah, Penang Tel: 04 – 3992057 Fax: 04 – 3994863 E-mail: sharrlini@fmm.org.my/ remes@fmm.org.my

FMM Certificate in Supervisory Management Date: 28 February- 5 September 2015

**All information provided is correct at the time of printing.

The FMM Institute reserves the right to revise the information provided. All efforts will be taken to inform participants of these changes.

No. Date Day Time Topic Trainer

1. 28 Feb Sat 9am-5pm Personal Development

Mr Steven

2. 7 March Sat 9am-5pm People Management Mr Fauzi

3. 21 March Sat 9am-5pm People Management Mr Fauzi

4. 28 March Sat 9am-5pm People Management Mr Steven

5. 11 April Sat 9am-5pm People Management Mr Steven

6. 18 April Sat 9am-5pm Safety Health

Izil Kamal

7. 25 April Sat 9am-5pm Safety Health

Izil Kamal

8. 9 May Sat 9am-5pm GMP

KY Lim

9. 16 May Sat 9am-5pm GMP

KY Lim

10. 23 May Sat 9am-5pm Quality Management Selva

11. 30 May Sat 9am-5pm Quality Management Selva

12. 13 June Sat 9am-5pm Production Management KY Lim

13. 20 June Sat 9am-5pm Production Management KY Lim

14. 27 June Sat 9am-5pm Inventory Management

Cheryl Neoh

15. 25 July Sat 9am-5pm Inventory Management

Cheryl Neoh

16. 1 August Sat 9am-5pm Continuous Improvement Strategy Selva

17. 8 August Sat 9am-5pm Continuous Improvement Strategy Selva

18. 15 August Sat 9am-5pm Essential English for Supervisors

Tan Su Ling

19. 22 August Sat 9am-5pm Essential English for Supervisors Tan Su Ling

20. 5 September Sat 9am-5pm Essential English for Supervisors Tan Su Ling

3 October 2015 Sat 9am-12pm FMM Written Assesment/Examination

FMM Certificate in Supervisory Management

FMM Certificate in Supervisory Management

Mr. Steven Khong is a certified motivational speaker and self -development coach in the MLM and MNC fraternity since 1993. He has conducted a lot of seminar courses for many entrepreneurs, managers and leaders in the industry. Among the courses he designed are The Winning Attitude, Train the Trainer program, Public Speaking program, Communication Skills, Leadership Skills, Customer Service and Road to Peak Performance Manager program. During the course of his training, he has traveled extensively in the South East Asia region to share his experience with a lot of entrepreneurs and industry leaders where he spent two years in India and three years in Indonesia. His training is geared towards accelerate learning with emphasis on involvement, interaction, innovation, positive attitude collaboration, paradigms and teamwork. His presentation is short, humorous and witty with a lot of short stories and motivational anecdotes to send the desired messages to the participants involved. Steven’s forte lays in intrapersonal skills such as changing the mind–set of an individual by altering their set of beliefs and perception and developing their self- awareness to a new level. Among some of the organizations who have engaged his services are Komag Penang, PC Mahlin, Eonmetall, Panasonic, Sharp Roxy, Benq, Intel, Nestle, Penang Port Commission, Baxglobal, SMCI Globetronics, E & O Hotel Group, Bank Negara, MEPS, Tenaga Nasional, Segi College, Shuang Hor Malaysia, Jeou Shun Taiwan, Luxor Network Marketing (Malaysia and Singapore), PT. BOS (Indonesia) and JS Herbal Marketing Pvt. Ltd (India). Encik Ahmad Fauzi has worked in large multi-national organisations as well as local conglomerates since 1982 in various functional areas from sales, human resources, business development as well as operations and accounts management, in the consumer goods, palm oil, electronics and contract manufacturing industries. He holds an MBA qualification from USM and a Bachelor's degree in Applied Science (Applied Chemistry) from Curtin University, Australia. He began his training career with his part-time lecturing at UiTM, Shah Alam in 1983. Encik Fauzi was the Programme Manager of Solectron Technology Sdn Bhd. Prior to this; he was with Palmco Holdings Berhad as its Training & Development Manager. While working at these Organisations, he has contributed to many in-house programs like Performance Appraisal, Supervisory/ Executive Development Programs, Motivation, Communications, Time Management, Leadership and Quality Awareness for various levels of staff during his employment with these companies.In providing training and consultancy, his client list covers some of the most well-known names in the industry including SONY, Panasonic, Sharp-Roxy, Modenas, Shell, Naza Automotive Manufacturing, Public Mutual Fund Managers, Malaysian Navy and Labuan Offshore Financial Services Authority (LOFSA). He has also conducted numerous Supervisory programs for organizations like Equip Series Wood Products, Petronas Fertilizer, Casuarina Beach Hotel, Silitek, Southern Steel, Mitsuoka, Aisello Sanipak and Precico. Mr. Izil Kamal holds a MBA, Bachelor Engineering (Honours) in Chemical Engineering, Diploma in Industrial Chemistry and Certificate in Electrical Process Instrumentation . He has been a Safety and Health practitioner for more than 13 years. He had also attended numerous Train-the-Trainer program from NIOSH & HRDC (PSMB Train-the-trainer) and various risk, safety, technical and management skill trainings. He is also an ISO 9001, ISO 14001 & OHSAS 18001 (QESH) lead assessor and an associate member of IChemE (an organization of chemical engineers based in UK). His previous industrial responsibilities includes handling total Quality and EHS management, Emergency Response Team, general plant maintenance, plants utilities (electricity, RODI, HVAC, air-conditioning, air compressors, scheduled wastes management, etc.), general housekeeping, operations of plant’s pollution control equipments (waste water treatment & sewage plants, scrubber / chimney discharges, etc.). Mr. Izil Kamal has conducted numerous public and in-house courses on areas of Management, Soft skills, 5S, Environment, Health and Safety in Penang and other states in Malaysia since 2000. His area of training expertise include Total Chemical Safety Management, Waste management, HIRARC, Emergency Response Planning and Electrical Safety. Miss Tan Su Ling, a linguistic graduate from Universiti Sains Malaysia who specialises in English, Malay and Cultural Courses for multi-national companies, international schools, corporate companies and individual students. The learners include children and senior citizens, administrative and technical people, management and operators. The trainer also conducts courses on local culture and is able to guide the learner on Malaysian culture and the quirks of Malaysian English. She is also a writer, translator, editor and content developer for corporate companies, magazines and websites.

PANEL OF TRAINER

FMM Certificate in Supervisory Management

Trainer Mr. Lim Kim Yook, who has published his first book on 5S: “5S: Asas Pengurusan Untuk Semua”, has more than 12 years vast experience in Quality, Engineering and Production areas. Majoring in Mechanical Engineering and Electrical Engineering, he has acquired strong knowledge and hands-on experience, mainly in the Quality Assurance and Engineering departments. He has presented enormous training locally especially in the northern region in 5S Activities and Implementations, QC 7 Tools, Failure Mode and Effect Analysis, Poka-Yoke, Statistical Process Control and Supervisory Development Program. With more than 6 years experience at the managerial level in the Quality and Engineering departments, he had lead the Quality Assurance Department for several companies such as Meisei Electric (M) Sdn Bhd, Taiyo Technology (M) Sdn Bhd, and Precico Sdn Bhd. and Precico M&D Sdn Bhd. in implementing quality control and quality assurance systems for continuous improvement and also for achieving and maintaining the ISO 9000 Quality Management System. He was the key personnel who had managed to develop ISO/TS 16949 Quality Management System for Precico Sdn Bhd. Apart from his major role in Quality Assusrance Department, he had provided consultations on quality systems to many key departments. Nevertheless, he had designed numerous Poka-Yoke devices for machines and products during his service in Toshiba Electronics (M) Sdn Bhd. and Meisei Electric (M) Sdn Bhd. He was an Assistant Engineering Manager at Armstrong Cycle parts Sdn Bhd in which he led the Engineering, Product Development and Maintenance sections. He had involved and participated in the development of automotive control cables for Proton, Perodua and Honda cars such as Waja 1.8, Kelisa, Kenari, Kembara, and Civic 1.7. He had set-up the Reliability Test Section and designated the Speedometer Cable Endurance Tested and Gear Shift Endurance Tester (Manual and Automatic Transmissions) for Armstrong Cycle Parts Sdn Bhd.In addition, with his wide experience in semiconductor, electronics, and automotive industries, Mr Lim is an active consultant, trainer and analyst in the area of 5S and Quality Management System. Most of his analysis have made several companies grew with solid foundation in quality and 5S. Ms. Cheryl Neoh has been working in Supply Chain Management field for more than 12 years with exposure in semiconductors industry, fibre optics industry at Multi-National Company, hands-on experience in setting up whole Materials Department in SMT (PCBA / OEM) industry, Sales & Marketing and in entrepreneurial skills. Throughout this 10 over years, she has developed solid leadership and management skills, motivating and bringing up successor. Her involvement in the management level of manufacturing industry throughout these years enables her to unleash effective skills in coaching, communicating and motivating working partners with great interpersonal skills and influencing power. As the result, she has then successfully developed an effective formula for high performance supervisors and leader-manager. Cheryl Neoh has been involved in training for many years for both in-house training programs as well as public, structural and certification courses. She has been actively participating in Supply Chain Management (SCM) and other management related topics, such as Customer Relation Skills, Negotiation Skills, Supervisory & Leadership Skills, Positive Mental Attitudes, and Effective Communication Skills etc. Currently, she is the certified and approved trainer for ITC UNCTAD/WTO, Purchasing and Supply Chain Management (PSCM) Modular Learning System. Ms Cheryl Neoh attained her Master of Business Administration (MBA) at Charles Sturt University, Australia. She was graduated from The Chartered Institute of Purchasing and Supply, U.K. She also holds a Diploma in Purchasing and Materials Management (DPMM), attaining the Golden Awards from Malaysian Institute of Purchasing and Materials Management (MIPMM). Mr. Selvaraj B believes in interactive and fun filled training. His method of training is sharing rather than lecturing. With 23 years of Engineering and Senior Management experience in MNC manufacturing environment, the trainer uses lots of real life examples. He started his career in 1989 as a Mechanical Engineer and in 23 years, has worked in 3 MNC companies, i.e. Matsushita (Japanese company), Robert Bosch (German company) and Entegris (American company) up to the level of an Operations Manager. Mr. Selvaraj is an avid public speaker and a Competent Communicator with Toastmasters International. The latest award that he has won is the Toastmasters Humorous Speech Contest Division N Champion – 2012. His exposure to managing multi-generational workforce is from his 23 years of Management expertise working with all levels of people from around the world.

**All information provided is correct at the time of printing. The FMM Institute reserves the right to revise the information provided.

All efforts will be taken to inform participants of these changes.