Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC -...

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Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy

Transcript of Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC -...

Page 1: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Flu Service in Berkshire

Carol TrowerChief Executive Officer

Berkshire LPC

Berkshire LPC - Improving the Health of the County through Pharmacy

Page 2: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Background

• Pilot service across 20 pharmacies in 2012• GP resistance to service• Started 1st November 2012• Added in > 65s in December• Reviewed in February 2013• 232 vaccinations from 16 pharmacies• Public Health team happy with service

Page 3: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

2013 Service

• Unable to get more than last year’s pilot repeated- “steady state” mentality

• 18 pharmacies selected• Most were involved in 2012• No training delivered• Started 4th October

Page 4: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

What issues have we had?

• Delayed PGD• Limited PR support• Posters late• Little national publicity• Pharmacists slow to engage• Selection of pharmacies

Page 5: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

How are we doing

• 15 pharmacies engaged to date• 312 patients seen• Using PharmOutcomes to monitor delivery

and review service• Engaged local Public Health Director to gain

support• Voucher scheme for Carers/ Front line staff

Page 6: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Who are we vaccinating?

Page 7: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Age range

Page 8: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Clinical Conditions

Page 9: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

When are we vaccinating

Page 10: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Why are patients choosing pharmacy?

Page 11: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

What would we do differently?

• Early engagement event with pharmacists• Different criteria to select pharmacies• Produce our own publicity materials• “In-house” voucher scheme• Engage with patient groups locally

Page 12: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

What next?

• Service continues until end January 2014• Review of service in February 2014• Feedback and discussion with Public Health

Thames Valley Lead

• Full service across Thames Valley next year?

Page 13: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Health Education Thames Valley

• Local Education and Training Board for Thames Valley covering Berkshire, Buckinghamshire and Oxfordshire.

• Ensure the delivery of effective workforce planning

• Excellent education and training to develop a highly capable, flexible and motivated workforce that delivers improvements in health for the population of Thames Valley.

Page 14: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

Funding Proposal

• Good example of where working together makes us stronger

• 3 bids submitted to increase chance of success• All bids approved• Project Board – 3 Chief Officers plus 1 LPC

member• Project Co-ordinator recruitment

Page 15: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

The projects

• Carer Identification and Support – 95k• To help our teams understand the issues that carers

face and how to support them

• Dementia Awareness training - 95k• To help make our pharmacies dementia friendly

environments and raise awareness of the disease

• Healthy Living Champions - 332k• To train members of the team to be better equipped to

pro-actively deliver health interventions

Page 16: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

The Plan

• Engagement events in Spring 2014• Training sessions Spring and Summer 2014• Forums set up and running throughout 2014• Pharmacy implementation throughout 2014• Review and report March 2015

Page 17: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

The money?

• Project manager costs and equipment• Training costs for pharmacists and team

members• Venue costs• Publicity costs

Page 18: Flu Service in Berkshire Carol Trower Chief Executive Officer Berkshire LPC Berkshire LPC - Improving the Health of the County through Pharmacy.

Berkshire LPC - Improving the Health of the County through Pharmacy

What do we need from you

• Support for the projects• Agreement to the project board and project

manager roles• Act as champions in your own practice