Flowcharting: The UX Socket Wrench
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1 Flowcharting: The UX Socket Wrench Darren Kall KALL Consulting customer and user experience design and strategy 1 hour version: 1Feb2012 © Kall Consulting 2012 +1 937-648-4966 --- [email protected]
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Flowcharting is an underutilized but versatile tool that supports quality web interaction design. A lot of websites and web apps are good looking and use the latest technology, but are hard to use because the people who are designing them didn’t plan the feature relationships and navigation paths in the product. Flowcharting is a tool to help improve this aspect of web design. This talk covers a ridiculously condensed history of flowcharting, shows many uses related to web site, web app and desktop product design, shares case studies, and describes an award-winning flowcharting technique.
Transcript of Flowcharting: The UX Socket Wrench
UX Review1
1
Flowcharting:The UX Socket Wrench
Darren Kall
KALL Consultingcustomer and user experience design and strategy
1 hour version: 1Feb2012
© Kall Consulting 2012 +1 937-648-4966 --- [email protected]
UX Review4
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History
Flowcharting is not new.
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
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IBM 1984
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Interaction Design
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W. Edwards Deming - 1950
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Process
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St. Petronius – 450 AD
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Memory Aid
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Egypt – 900 BC
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Instruction
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Egypt – 900 BC
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Instruction
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15,000 – 10,000 BC
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Task Flow
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Modern Day
Product design is complicated
The larger and more complex - the more appropriate to use flowcharting
Humans have limited memory, limited ability to visualize, etc.
Flowcharting augments human limitations in design
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Product Design
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Why Flowchart?
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
The value of making a flowchart is
KNOWING
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How-To
• Standards by discipline/industry
• De facto standards
• Applications online and desktop
• Manual
• Automated
• I’m telling you the way I do it(biases showing)
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IxD Example
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Description
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IxD Example
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Inspection
Finding what is missing early:• Pre-existing state• Notifying user• How assigned? Programmatic,
manager, but not self?• Conflict with active content work• Conflict with populated working
list• Navigation back and forth to
working list to update• No way to tell task list that task
was complete• Dead-ended in working area
when task list was completeCognitive Walkthrough
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SAC Method
Started with a standard process flow chart method that I learned at IBM
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Process DecisionNO
YESUser input
User input
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SAC Method
Added the predecessors and dependencies while I was at AT&T Bell Labs
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Dependencies
Supply
Action
Customer
ENTRY
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EXIT
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Process Decision
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Data created
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Document name or type
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NO
YESUser input
FTR-000
BUTTON
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Process
User input
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BUTTON
System View
Opportunity Mapping
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SAC Method
Extended to screen mock-ups and complete actions possible to user while at Microsoft
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Possibilities
UI display
Window
FTR-000
UI display
Con-Area
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UI display
Dialog
FTR-000
UI display
PH
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UI display
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User input
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BUTTON
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HTML LINK
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TAB
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OTHER
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BUTTONUser input
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Microsoft Best Practice
Spread from UX/IxD to PM/BA
Dev mapped code flow onto this flowchart
Test used the flowchart as test plan
Eliminated spec
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Spec replacement
Test Plans
Code Mapping
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Microsoft Best Practice
Became a collaborative technique
Supported agile and waterfall development
Living document, communications tool
On wall behind office - scratching and tapping
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Collaboration
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Other Uses
Other ways to use flowcharting for KNOWING
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Contents
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Planning
Week 1
Week 2
Week 3
Week 4
DESK CAR
Dictating
Dictating
Writing
Writing
Writing
Writing
Writing
Writing
Practice Planned vs. Actual
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Collaborative Flowchart Experiment
Professional UX team collaborative flowcharting a UI
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Interaction Design
User input
FTR-000
BUTTON
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increases or decreases as you add text. To change the width of the comment, drag
the side handle.
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The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
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The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
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Dialog
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Existing feature
FTR-000Internal storage
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Document name or type
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BUTTON
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HTML LINK
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Other
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
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Existing feature
FTR-000Internal storage
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Document name or type
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UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
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Decision
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BUTTON
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BUTTONUser input
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FTR-000
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
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Decision
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FTR-000
BUTTON
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Other
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
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Existing feature
FTR-000Internal storage
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The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
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Existing feature
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
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Data created
FTR-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
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OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Window
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BUTTONUser input
HTML LINK
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Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
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Data created
FTR-000
User input
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BUTTON
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HTML LINK
FTR-000
User input
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BUTTONUser input
HTML LINK
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UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
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User input
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BUTTON
User input
HTML LINK
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BUTTONUser input
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
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Decision
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12 Pages
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Collaborative Flowchart Experiment
Cross-disciplinary Participatory Design Group
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Participatory Design
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
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UI display
Other
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
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Existing feature
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Document name or type
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The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
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Dialog
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Existing feature
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Dialog
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Other
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ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
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Decision
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Data created
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User input
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BUTTON
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HT ML LINK
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TAB
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The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
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Existing feature
FTR-000Internal storage
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F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
UI display
W ind ow
FT R-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
FT R-000
Process
FT R-000
Process
FT R-000
Process
FT R-000
Process
UI display
Dialo g
FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
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FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
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FTR-000
FTR-000
Process
FTR-000
Process
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FTR-000
Process
UI display
Dialog
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UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
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F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
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F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
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F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
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F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
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F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
UI display
W ind ow
FT R-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
FT R-000
Process
FT R-000
Process
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Process
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Process
UI display
Dialo g
FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
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BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
FTR-000
FTR-000
Process
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Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
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F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
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Process
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Process
F TR-000
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F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
FTR-000
FTR-000
Process
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Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
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BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
FTR-000
FTR-000
Process
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Process
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Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
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F TR-000
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User input
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JAVASCRIPT
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Process
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Process
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Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
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User input
O THER
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User input
JAVASCRIPT
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UI display
W ind ow
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BUTT ON
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Process
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Dialo g
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O ther
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
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UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Window
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User input
FTR-000
BUTTONUser input
HTML LINK
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User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
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FTR-000
Process
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Process
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Process
UI display
Dialog
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UI display
Other
FTR-000
ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
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UI display
Win dow
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User input
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BUTTONUser input
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User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
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Process
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Process
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Process
UI display
Dialog
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UI display
Other
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
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User input
O THER
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User input
JAVASCRIPT
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UI display
W in do w
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BUTT ON
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Process
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UI display
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UI display
O ther
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
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TAB
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User input
OTHER
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User input
JAVASCRIPT
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UI display
Win dow
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User input
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BUTTONUser input
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TAB
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User input
OTHER
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User input
JAVASCRIPT
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Process
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Process
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Process
UI display
Dialog
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UI display
Other
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
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UI display
Win dow
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User input
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BUTTONUser input
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User input
TAB
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User input
OTHER
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User input
JAVASCRIPT
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Process
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Process
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Process
UI display
Dialog
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UI display
Other
FTR-000
ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
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User input
JAVASCRIPT
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UI display
W in do w
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BUTT ON
User input
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Process
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UI display
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UI display
O ther
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
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TAB
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User input
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JAVASCRIPT
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W ind ow
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FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
UI display
W ind ow
FT R-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
FT R-000
Process
FT R-000
Process
FT R-000
Process
FT R-000
Process
UI display
Dialo g
FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
UI display
W ind ow
FT R-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
FT R-000
Process
FT R-000
Process
FT R-000
Process
FT R-000
Process
UI display
Dialo g
FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text . To change the width of the comment , drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
FTR-000
Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
UI display
W in do w
F TR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
F TR-000
User input
T AB
F TR-000
User input
O THER
F TR-000
User input
JAVASCRIPT
F TR-000
F TR-000
Process
F TR-000
Process
F TR-000
Process
F TR-000
Process
UI display
Dialog
F TR-000
UI display
O ther
F TR-000
ENTRY
F TR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
F TR-000
Data created
F TR-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
UI display
W ind ow
FT R-000
User input
FT R-000
BUTT ON
User input
HTM L L INK
FT R-000
User input
TAB
FT R-000
User input
O THER
FT R-000
User input
JAVASCRIPT
FT R-000
FT R-000
Process
FT R-000
Process
FT R-000
Process
FT R-000
Process
UI display
Dialo g
FT R-000
UI display
O ther
FT R-000
ENTRY
FT R-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
FT R-000Internal storage
FT R-000
Document name or type
FT R-000
Decision
FT R-000
UI display
O ther
FT R-000
Data created
FT R-000
User input
FTR-000
BUTTON
User input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
UI display
Win dow
FTR-000
User input
FTR-000
BUTTONUser input
HT ML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
FTR-000
User input
JAVASCRIPT
FTR-000
FTR-000
Process
FTR-000
Process
FTR-000
Process
FTR-000
Process
UI display
Dialog
FTR-000
UI display
Other
FTR-000
ENTRY
FTR-000
Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
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Data created
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Existing feature
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Document name or type
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FT R-000
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UI display
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User input
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BUTTON
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OTHER
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JAVASCRIPT
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UI display
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BUTTONUser input
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Area header
The height of the text box and its associated line
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the side handle.
Document name or type
FTR-000
UI display
Dialog
FTR-000
Existing feature
FTR-000Internal storage
FTR-000
Document name or type
FTR-000
Decision
FTR-000
UI display
Other
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Data created
FTR-000
User input
F TR-000
BUTT ON
User input
HTM L LINK
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User input
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User input
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UI display
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BUTT ON
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UI display
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
F TR-000
UI display
Dialog
F TR-000
Existing feature
F TR-000Internal storage
F TR-000
Document name or type
F TR-000
Decision
F TR-000
UI display
O ther
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Data created
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User input
FT R-000
BUTT ON
User input
HTM L L INK
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User input
TAB
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User input
O THER
FT R-000
User input
JAVASCRIPT
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UI display
W ind ow
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BUTT ON
User input
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FT R-000
UI display
Dialo g
FT R-000
Existing feature
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Document name or type
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Decision
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O ther
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Data created
FT R-000
70 Pages
UX Review25
25
Hierarchical Navigation Patent
Parent – Child – Sibling Navigation
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Navigation
Decision
FTR-000
FTR-000
Process
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Process
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Process
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Process
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Process
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Process
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Process
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Process
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EXIT
FTR-000
EXIT
FTR-000
EXIT
User input
FTR-000
BUTTON
User input
FTR-000
BUTTON
User input
FTR-000
BUTTON
User input
FTR-000
BUTTON
User input
FTR-000
BUTTONUser input
OTHER
FTR-000
User input
OTHER
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User input
OTHER
FTR-000
User input
OTHER
FTR-000
User input
OTHER
FTR-000
User input
OTHER
FTR-000
UX Review26
26
Eye Tracking
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Layout Design
UX Review27
27
Conceptual Modeling
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
User Scenarios
UX Review28
28
Storyboards
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Story Boards
UX Review29
29
Transitions
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
State Diagrams
UX Review30
30
Pain Points
Summarize test results: pathways and pain points
© Kall Consulting 2012 --- +1 937-648-4966 --- [email protected]
Usability Study Results
User input
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BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
UI display
Window
FTR-000
User input
FTR-000
BUTTONUser input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
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Process
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Process
UI display
Dialog
FTR-000
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Other
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ENTRY
FTR-000
Area header
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increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
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Dialog
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FTR-000Internal storage
FTR-000
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FTR-000
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Comparison
Us vs. Them UX comparison cause analysisUser’s Cognitive Map vs. Actual Functionality
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Competitive UX
User input
FTR-000
BUTTON
User input
HTML LINK
FTR-000
User input
TAB
FTR-000
User input
OTHER
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User input
JAVASCRIPT
FTR-000
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Window
FTR-000
User input
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BUTTONUser input
HTML LINK
FTR-000
User input
TAB
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OTHER
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User input
JAVASCRIPT
FTR-000
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Process
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UI display
Dialog
FTR-000
UI display
Other
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ENTRY
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Area header
The height of the text box and its associated line
increases or decreases as you add text. To change the width of the comment, drag
the side handle.
Document name or type
FTR-000
UI display
Dialog
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Existing feature
FTR-000Internal storage
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Cognitive Map vs. Actual
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Why Flowchart?
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The value of making a flowchart is
KNOWINGThe value of having a flowchart is
SHOWING
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Scope
All processes can be flowcharted regardless of complexity or purpose
It may be unreadable, but it is chartable
It may be silly to chart it, but it can be done
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Communication
UX Review34
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Napkin Drawing
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Simplicity
UX Review35
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Yeast Budding
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Complexity
UX Review36
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Can We Date?
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Decision Making Aid
UX Review37
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Moscow Campaign
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Change
Movement
UX Review38
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Relationships
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Taxonomy
Relationship
UX Review39
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Italy’s Poor and Location
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Distribution
UX Review40
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Medical Clinic Patient Record
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User Research
UX Review41
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Shopping Behavior
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User Research
UX Review42
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Login Design
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Problem Solving
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
PSWD attempt
Average Success Trial of Forgetters with no Lock Out, No CS, and no Self Help
Average Abandon Trial of Forgetters with no Lock Out, No CS, and no Self Help
Average Call if have CS Link
Average Self Help if have Self Help Link
Average CS Call if have CS Link and Self Help Link
Average Self Help if have Self Help Link and Lock Out @ 3
Purple add Self Help Link, Blue add CS link, Yellow you know you’ve got a hacker
Sense Making
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Jason Shiga
Graphic designer with a degree in pure mathematics = flowchart graphic novelist
Choose your own adventure from 3,856 possible outcomes of his book
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Storytelling
UX Review46
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Rube Goldberg
Rube’s day job
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Real “Flow”
UX Review47
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Summary of Uses
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Interaction Design
Process
Memory Aid
Instruction Task Flow
Product Design
Description
Inspection
Cognitive Walkthrough
Dependencies
System View
Possibilities
Spec replacement
Test Plans
Code Mapping
Collaboration
Planning
Planned vs. Actual
Opportunity Mapping
Participatory Design
NavigationLayout Design
User Scenarios
Story boards
State DiagramsUsability Study Results
Competitive UX
Cognitive Map vs. Actual
CommunicationSimplicity
Complexity
Decision Making Aid Change
MovementTaxonomy
Relationship
Distribution
User ResearchProblem Solving
Sense Making
Storytelling
Humor
Real “Flow”
UX Review48
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Style
Not just boxes and arrows
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UX Review57
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Game Style
Californiaforeclosure process
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UX Review58
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Chutes and Ladders Style
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UX Review59
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Chutes and Ladders Style
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UX Review60
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Chutes and Ladders Style
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UX Review65
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Ancestry and River Styles Combined
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UX Review66
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Conclusions
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To know it -flow it.
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Thank You
Darren Kall• [email protected]• http://www.linkedin.com/in/darrenkall• @darrenkall• +1 (937) 648-4966
We’re glad to help your company become more
customer and user-centric.
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Photo Credits<name> <link>
arms flow http://www.vestaldesign.com/blog/
california foreclosure flowchart the game board http://legalaidfortenants.com/california water flow http://aquafornia.com/where-does-californias-water-come-fromcan we date decision flow http://www.whatwouldjenniferdo.com/cave painting http://www.freerepublic.com/focus/f-chat/2660040/postscave painting http://liman.goodforum.net/t1428-resimcave painting http://www.oddee.com/item_93915.aspxcave painting http://www.nmia.com/~jaybird/ThomasBakerPaintings/lascaux_bison.htmlcoal flow http://blogs.wvgazette.com/coaltattoo/2009/07/15/a-coal-industry-flow-chart/comedy relationship flow http://flowingdata.com/2008/09/05/flowchart-shows-you-what-to-say-during-sex/deming process drawing http://brokensymmetry.typepad.com/broken_symmetry/2009/11/the-new-economics-by-w-edwa
rds-deming.htmlDistribution of poor in Italy http://www.flickr.com/photos/8787306@N02/2988132140egyptian wrestlers http://es.wikipedia.org/wiki/Archivo:Beni_Hassan_tomb_15_wrestling_detail.jpgeye tracking http://lonewolflibrarian.wordpress.com/category/eye-tracking/handsaw http://www.rflegends.com/ibm flowchart template http://www.retroist.com/2009/01/11/ibm-flowcharting-template/icon style mining flowchart http://globalminingsolutions.com/wash-plant-flow-chart/Jason Shiga http://justwilliamsluck.blogspot.com/2010/06/chocolate-or-vanilla.html
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http://brokensymmetry.typepad.com/broken_symmetry/2009/11/the-new-economics-by-w-edwards-deming.html
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Photo Credits<name> <link>
menstrual cycle http://jezebel.com/5388607/menstrual-flow+chart-coolest-thing-weve-seen-all-weekMinard map Russian campaign Napoleon http://nl.wikibooks.org/wiki/Geo-visualisatie/Communicatienew jobs financial http://www.disinfo.com/2010/03/what-happened-to-the-employees-of-collapsed-wall-street-com
panies/petro chemical ancestry http://www.petrochemistry.net/from-petrochemicals-to-everyday-products-flowchart.htmlrube goldberg http://hacknmod.com/hack/top-7-incredible-rube-goldberg-machines/shiga detail http://justwilliamsluck.blogspot.com/2010/06/chocolate-or-vanilla.htmlsocket wrench set http://www.made-in-china.comspaghetti chart http://geek.michaelgrace.org/category/security/spatial analysis shopping behavior http://www.innovativegis.com/basis/papers/other/colloquium/colloquium.htmstate diagram http://publib.boulder.ibm.com/infocenter/dmndhelp/v6r2mx/index.jsp?topic=/com.ibm.websphe
re.bpc.620.doc/doc/bpc/cactivity_state.htmlstations of the cross http://www.leonardporter.com/cctk_precedents.htmlstory board italian thermometer http://www.industrialdesignserved.com/gallery/Thermoplay/137795story board postits http://www.sapdesignguild.org/editions/edition3/interact_design.aspswim lane diagram http://paulmathiesen.wordpress.com/typeface decision flow http://www.ozymandias.com/typeface-selection-flowchartUPA poster http://www.cmsconsultants.org/resources/poster/world polution flowchart http://www.coolinfographics.com/blog/tag/environmentyeast budding http://www.ee.kth.se/control/research/systemsbiology/sb_sysid.php
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