Fixed, Data & Hosted Services Wholesale Commercial Pack ......TG588 router available upon request -...

Fixed, Data & Hosted Services Wholesale Commercial Pack

July 2018 V1

ContentsFixed Lines & Data …………………………………………………………………………… 3

8 x 8 Cloud Telephony ……………………………………………………………………… 4 - 5

8 x 8 Hardware & Delivery ……………………………………………………………….. 6

Horizon Hosted Telephony ……………………………………………………………… 7 - 9

Horizon Hardware & Delivery ………………………………………………………….10 - 11

Horizon Terms …………………………………………………………………………………… 12

Akixi ……………………………………………………………………………………………………… 13

Installation & Training ……………………………………………………………………….. 14

http://www.zest4.com

Fixed Lines & Data

Fixed Line - InstallationType

New PSTN Line Installation

Buy Rate

£75.00

Term (Months)

One Off

Zest4 Lines & Calls

PSTN Line Rental £10.50

ISDN 2 Line Rental (2 Channels)

ISDN 30 Line Rental (Per Channel)

ISDN 30 SNDDI (Single DDI)

£23.00

£12.00

£0.25

Term (Months)

24

Full rate card available via http://www.zest4partners.com/site/marketing/billing

Data Only SolutionsType

ADSL Extra

Buy Rate

£15.60

Further Information

Unlimited. New install £40. Migration FOC

FTTC Unlimited Promo

Term (Months)

24£30 Unlimited. Includes care level 3

Connection or set up charges may apply. TG588 router available upon request - £40 including delivery.

www.zest4.com . [email protected] . 0161 956 3355 Page 03

Zest4 Fibre Optic EthernetZest4 Fibre Optic Ethernet solutions; Ethernet in the First Mile and Leased Lines available on request. A bespoke quotation will be provided to each customer which is based on connectivity options and distance from the network.

SIP

Type

SIP Connection Fee

Buy Rate

£60.00 per site

Term (Months)

One Off

SIP Tariff

SIP Basic

Buy Rate

£5.28

Further Information

Calls Chargeable

SIP Premium

Term (Months)

36£5.72 Calls to 01, 02, 03 included

SIP Extra £6.16 Calls to 01, 02, 03, 07 included

Terms & Conditions

Cease fees may apply dependant on the connectivity product supplied.

Type Buy Rate

http://www.zest4partners.com/site/marketing/billing


Cloud Telephony


Virtual Office

Zest4 8x8 Virtual Office

Virtual Office Pro

Set Up Fee

£5.00

NO CHARGE

Wholesale Rental

£9.00

£13.50

Notes

Inc. Mobile App, Video (Desktop & Mobile), Presence, IM, Account Manager & CRM integrations. 1000 mins to UK landline & mobile, aggregated across the Zest4 base.

VO plus Call Recording (1GB), Collaboration, Desktop Control & eFAX. Inc. 1000 minutes to UK mobile & landline.

Zest4 8x8 Additional Items

Additional Auto Attendant (1 included in base package)

Set Up Fee

FOC

Wholesale Rental

FOC

Notes

Add more auto attendants to same PBX to expand answering options.

Switchboard Software FOC £10.00

International Virtual Number £8.00 £6.00

International Toll Free Virtual Number £8.00 £6.00

International Virtual Fax Number £8.00 £6.00

Branch Office FOC £20.00

Power Key 4 (Virtual Receptionist 4) FOC FOC

Power Key 6 (Virtual Receptionist 6)

Power Key 14 (Virtual Receptionist 14) FOC £4.50



Additional Call Recording Storage FOC £4.00

Call Queueing (6 queues inc. in this bundle per PBX) £5.00 £2.00

Continued on next page

FOC FOC

A software application that assist live answer operators (in beta please refer to 8x8 for status before short term delivery commitment).

Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.

Additional Info: Singapore & Germany need utility bill & local address proof.

Virtual Receptionist turns your Polycom phone into a powerful call handling and work group monitoring tool. With Virtual Receptionist you can take full

advantage of the spare line keys on your Polycom phones. Choose your plan based on the number of unused line keys on your phone and the number you

want to populate with BLF keys and extra Line Appearance keys.

Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.

Additional Info: Singapore utility bill & Germany local address proof.

Branch Office gives 8x8 phone system administrators the ability to segment extensions on their PBX into groups that can represent physical or virtual

branches of your company.

Per GB - The Call Recording service will continue to record calls and will automatically charge accordingly. If the user creates space by downloading/deleting calls before the

billing period expires, they are not charged for the extra storage.

The cost per call queue is £1.50 per queue per month. Quantity One gives the customer 6 call queues (sold as a bundle of 6 queues). e.g. quantity 17 gives

the customer 102 call queues (17 x 6 queues).

Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination.

Zest4 8x8 Converged Voice & Data


Cloud Telephony

Zest4 8x8 Additional Items

Additional Hunt Groups (9 inc. with PBX) - 1

Set Up Fee

FOC

Wholesale Rental

FOC

Notes

Additional Ring groups allow multiple Virtual office extension users to share incoming calls to different units within your company.

e.g. Sales, Support & Accounting

Additional Hunt Groups (9 inc. with PBX) - 6 FOC FOC

Additional Hunt Groups (9 inc. with PBX) - 15 FOC FOC

Analytics - Essentials N/A £1.75

Analytics - Work Groups N/A £6.00

VO Analytics provides a set of unique Dashboards & Reports. It applies to all extensions on a PBX. To calculate price of this service, take the cost per unit &

multiply times the number of extensions installed on the PBX.

Work Group Dashboards and Reports provides a real-time view of all call activity in any designated Call Queue or Ring Group.

Type

ADSL2+ Converged Broadband

Buy Rate

£31.20

FTTC Converged Unlimited

Term (Months)

36£46.80

Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination.


Hardware & Delivery

Hardware Available

Panasonic KX-TGP600

Buy Price

£98.00

Panasonic KX-TPA60 £75.00

Panasonic KX-UDT131 £319.00

Panasonic DECT Desk Phone for KX-TGP600 DECT £110.00

Panasonic KX-UDT121 DECT Compact Handset for KX-TGP600 Base £190.00

RealPresence Trio 8800 IP Conference phone (No Power Kit) £1,050.00

VVX 101 - PoE £64.32

VVX 201 - PoE £66.81

VVX 301 - PoE £91.94

VVX 311 - PoE £107.62

VVX 401 - PoE £113.77

VVX 411 - PoE £116.33

VVX 501 - PoE £155.90

VVX 601 - PoE £189.96

Delivery Charges - Hardware£4 per unit

Yealink CP860 IP Conference Phone + Power Supply £503.75

Yealink CPE80 Expansion Mic for CP860 Conference Phone £100.52

Yealink CPW90 Two Wireless Microphones for CP960 £210.70

Yealink Power Supply for T23p, T23g (UK Plug) £10.00

Yealink Power Supply for T41p, T42g (UK Plug) £10.00

Yealink Power Supply for T46g, T48g, CP860 (UK Plug) £10.00

Yealink T23g (PoE) £72.78

POE Yealink T41p (PoE) £90.33

POE Yealink T42G (PoE) £108.73



Yealink T49G Sip Phone with Power Supply £449.69


Horizon Hosted Telephony

Horizon Port Charges

Port Type

Single Line Port Order

Buy Rate

£12.00

Term (Months)

One OffMulti Line Port Order (Aux) £22.00

Multi Line Port Order with DDI block up to 10 £56.00

Multi Line Port Order with DDI block up to 11+ £110.00

Horizon Package Buy Rate Subscription Charge RatesTerm (Months)

Horizon Basic Licence* £8.45

Horizon Premium Licence* £10.25

Non Assured Bolt On (Per Licence) £1.75

36

Horizon Licenses

Basic Subscription - calls chargeable

Premium Subscription, calls to 01, 02, 03, 07 included

* Calls to mobile FREE within fair usage policy of 500 mins per licence per month. Mobile minutes not shared. Hardware Incentive is available on 36 month Horizon Licence purchases, see T&C’s.

Full rate card available via http://www.zest4partners.com/site/marketing/billing

Mobile Bolt On Buy RateAvailable in Conjunction with

Horizon Licence(s)Term (Months)

Horizon Mobile Bolt On 1,000 £8.00



Mobile Bolt Ons

1,000 shared minutes to mobiles



Available in conjunction with Horizon licence(s). Bolt on bundles are added to the main horizon number and can be shared amongst other horizon numbers on the customer's account.

Horizon Mobile Bolt On 10,000 £80.00 10,000 shared minutes to mobiles





Horizon Bolt Ons

Horizon Bolt On Buy Rate Further InformationTerm (Months)

Horizon Call Centre Agent £4.40

Horizon Call Centre Supervisor Client £22.00

Horizon Call Queue User £1.76

Horizon Receptionist Console £22.00

Horizon Integrator £1.25

Horizon Integrator - CRM £3.50

Horizon Desktop Softphone - PC £2.00

Horizon Smartphone App £2.00

1Per User / Per Month

Per User / Per Month - Android Only

Horizon Call Recording

Horizon Bolt On Buy Rate Term (Months)

Call Recording 900MB £11.00

Call Recording 1,800MB £22.00








1

900MB is approx. 4500 mins of storage. Call recordings will be charged at the peak level of data storage within the month.



Data for Horizon Voice SolutionsZest4 Voice Only Connectivity

Type

Assured 5

Buy Rate

£31.20

Further Information

5 concurrent calls over one connection

Assured 10

Term (Months)

36£35.10 10 concurrent calls over one connection

Assured 15 £36.66 15 concurrent calls over one connection

Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.

Zest4 Converged - For Horizon Voice & Data Connectivity

Type

ADSL2+ Converged Broadband

Buy Rate

£31.20

Further Information

Unlimited. Assured. Concurrent Calls.

FTTC Converged Unlimited

Term (Months)

36£46.80 Includes Care Level 3

Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.

www.zest4.com . [email protected] . 0161 956 3355

Hardware & Delivery

Hardware Available

Cisco SPA 504

Buy Rate

£103.50

Horizon Hardware

Cisco SPA 504 Hardware Incentive £0.00

Cisco SPA 525 £192.00


Cisco SPA 122 £61.00


Cisco PA100 Power Supply £11.50

Cisco SPADS500 £100.00

Polycom Soundstation IP5000 £332.00

Polycom Soundstation IP5000 Power £99.00

Polycom VVX 411 £125.00

Polycom VVX 411 Hardware Incentive £0.00

Polycom VVX Colour Expansion Module £173.50

Polycom VVX Power Supply £16.00

Yealink W52P Dect Handset and Base Station £95.00

Yealink W52P Dect Handset and Base Station Incentive £0.00

Yealink W52P Dect Handset Only £70.00

Cisco 8 port POE £302.43



Netgear POE 8/4 port POE £73.97

Netgear POE 16/8 port POE £159.97

Netgear POE24 ports POE £250.99


Hardware & Delivery

Horizon Delivery

Number of Phones

Delivery 1 to 10 phones

Buy Rate

£15.00

Term (Months)

One Off

Further Information

Horizon - Delivery Band 1

Delivery 11 to 30 phones £30.00

Delivery 31 to 50 phones £35.00

Delivery 51 to 79 phones £55.00 Horizon - Delivery Band 4








Horizon Terms

Gamma Horizon Hardware Incentive Conditions

Under the Horizon Hardware Incentive Zest4 will provide Horizon handsets free of charge or discounted by £60 each when channel partners fulfil the conditions set out below.

In summary, to qualify for the Horizon Hardware Incentive:

Handsets must be connected to the Horizon service using certain types of data access circuits provided by Gamma;

Handsets must be ordered within 12 months of the relevant account being activated and be committed for a minimum fixed term;

The total number of handsets ordered must not exceed the number of active subscriptions.

Gamma Access Requirements

The primary access method for the Horizon service into the site where the handsets are to be located must be one of the following Gamma access services:

· Assured Broadband· Converged Broadband (including Converged FTTC)· Converged Ethernet· Converged Private Networks Contract Term Requirements

The Horizon subscriptions to which the handsets are associated must be purchased with a 3 year or 5 year minimumcommitment.

Qualifying Handsets

Once the primary access method has been selected, the following handsets can be chosen at no additional charge:

· Polycom VVX 411· Yealink W52P DECT phone· Cisco SPA 504

The following handsets can be chosen with a £60 discount on each unit:

· Any Polycom conferencing unit· Cisco SPA 525

If a handset or other hardware is chosen which is not included in either of the above lists, then the full price must be paid. Qualifying handsets can only be ordered within the first 12 months of the relevant account being activated.

Availability

The Horizon Hardware Incentive is only available to end customers who are new to Gamma’s Horizon service, notwithstandingwhere such end customer has previously purchased the Horizon service either directly from the channel partner or from any other provider. The gaining channel partner shall use reasonable endeavours to ensure it is operating in accordance to this clause. Zest4 reserves the right to withdraw the Horizon Hardware Incentive and to retrospectively invoice the channel partner for any benefits extended in respect of any Horizon company where in Gamma’s reasonable opinion the underlying end customer is not new to the Horizon service.

Cancellation

Zest4 may invoice an £80 cancellation fee where a subscription is cancelled prior to its minimum commitment.


Akixi

Set Up Type

Akixi Lite - One-off set up fee

Buy Rate

£99.00

Term (Months)

One-offAkixi 1000 - One-off set up fee £165.00

Akixi 2000 - One-off set up fee £425.00

Set Up

Rental Type

Akixi Lite - Supervisor monthly rental

Buy Rate

£4.50

Term (Months)

1

Akixi Lite - Extensions monthly rental £0.65

Akixi 1000 - Supervisor month rental £6.25

Rental

Akixi 1000 - Extensions monthly rental £1.95

Akixi 2000 - Supervisor monthly rental £23.95

Akixi 2000 - Extensions monthly rental £1.95

Akixi Training

Training

Buy Rate

£355

Akixi Training


Installation & Training

Survey

1-10 Extensions

Buy Rate

£150.00

Term (Months)

One-off

11-30 Extensions £270.00




Install**

1-30 Extensions (1 day max)

Buy Rate

£430.00

Term (Months)

One-off31-48 Extensions (2 days max) £755.00

49-96 Extensions (3 days max) £1,135.00

97-192 Extensions (4 days max) £1,510.00

Install & Training Bundle

03 Seats or Less

Buy Rate

£270.00

Term (Months)

One-off05 Seats or Less Bundle £315.00

10 Seats or Less Bundle £360.00

Training

2 Sessions (Max 10 Delegates Per Session)

Buy Rate

£320.00

Term (Months)

One Off

Type of Training

Training (On-Site)4 Sessions (Max 10 Delegates Per Session) £432.00

2 Sessions (Max 10 Delegates Per Session) £270.00

4 Sessions (Max 10 Delegates Per Session) £350.00Training (Webinar)

1 Session (Max 3 Delegates Per session) £320.00 Admin Training (On-Site)

1 Session (Max 3 Delegates Per session) £270.00 Admin Training (Webinar)

** Further charges may apply if an additional engineering visit is required to complete pre-configuration work.

Please note that all charges do not include the installation of CAT 5 cabling.

www.zest4.com | [email protected] | 0161 956 3355

Fixed, Data & Hosted Services Wholesale Commercial Pack ......TG588 router available upon request -...

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Transcript of Fixed, Data & Hosted Services Wholesale Commercial Pack ......TG588 router available upon request -...