2

Five years ago, the Florida Assisted Living Association (FALA) hosted its first Annual Confer-ence and Trade Show at the Daytona Beach Shores. We had 15 speakers and approximately 100 attendees. From those very humble beginnings, we have increased the number of speakers and quadrupled the number of attendees. Our conference has become one of the most sought after events for professional speakers and vendors. This year’s keynote topic will be Exceeding Expec-tations with a Red Carpet Experience! We continue to lead all affiliates around the country with the most diverse, dynamic and largest State Conference and Trade Show for our profession. The 2011 Conference and Trade Show promises to be as much fun and as exciting as any conference we have ever hosted. This year, we gather at The Hyatt Regency Coconut Point Bonita Springs August 9th – 12th with a Hollywood theme where we are the Stars of our profession!

Our conference opens on Tuesday with the annual Golf Tournament. Enter and you have a chance to win $1Million (only if you can make a hole in one)! If you don’t play golf you may still make a donation to our Foundation. All proceeds are tax deductible through the Florida Assisted Living Education and Research Foundation (FALERF).

Interested in legislative issues affecting assisted living? Become a member of FALA and donate to the Florida Assisted Living Political Action Committee (FALPAC). You’ll get an invitation at the conference to the “legislative insider party”, better known as the LIP! Your dollars help us set the course for the upcoming and valuable legislative session.

Need continuing education units (CEUs)? You’ll have the opportunity to get up to 12 CEUs by attending seminars on marketing, staff-ing, legal issues, and more. Pick up another CEU while attending the open forum on Friday where you can ask questions of representa-tives that oversee your communities (AHCA, DCF, DOEA, and Ombudsman). It’s a great opportunity to be heard!

On behalf of your Past Presidents: Debbie Savage, Chris Damiani, Larry Sherberg, Ed Taylor, Steven Schrunk, Brian Robare, Jamie Glavich; your Board of Directors, FALA staff and Executive Committee: Damon Thomas, Vice President; Mary Sue Patchett, Treasurer; Luis Collazo, Secretary, we invite you to attend your 2011 Annual Conference and Trade Show!

With Warm Wishes and My Very Best Personal Regards,

Krone Weidler, Royal Sun ParkFALA President

3

Conference Hotel Experience a Bonita Springs hotel like no other; Hyatt Regency Coconut Point Resort & Spa. Located on 26 acres overlooking breathtaking Estero Bay Aquatic Preserve, our enticing Bonita Springs Florida hotel – recently honored with Florida Green Lodging’s Three Palm eco-friendly certification – offers limitless recreation, personalized service and attention to detail at every turn.

Play 18 at world class Raptor Bay Golf Club, recharge with indulgent treatments at Stillwater Spa, plunge down our 140 foot waterslide, or engage in the vast array of water sports available nearby. Epicurean delights await you at our Four Diamond res-taurant and nearby Germain Arena promises an evening of en-tertainment. Escape to our incomparable Hyatt and discover for yourself why we were recently named among Travel + Leisure’s 500 World’s Best Hotels.

Room RatesStandard Room Rates: $149.00 Regency Club: $224.00Island Suites: $399.00Bay Suites: $249.00

To book a room online please call 888-421-1442.

ParkingSelf parking is complimentary. Valet parking is available for $20.00 per day.

DiningTanglewood In this welcoming environment, international cuisine takes cen-ter stage, as our Executive Chef consistently delivers “comfort-able food with an exciting twist.” For your enjoyment, our Bonita Springs restaurant offers both indoor seating and patio dining, where you can relax in the warm Florida sunshine. For reserva-tions please call 239-444-1234.

Tarpon Bay Our chef infuses the freshest seafood with innovative combina-tions of herbs and spices for a truly memorable meal, designed to match the fresh and lively scenery. Find a seat at the inviting bar for a drink, throw in fantastic live music on Friday and Satur-day night, and you are in for a special evening. For reservations please call 239-390-4295.

Corkscrew Unwind in the tropical atmosphere of Corkscrew. We offer a full service bar and grill, featuring mouth-watering fare including burgers, salads and wraps.

Braxton’s Whether you are coming in from the links or just meeting with friends for a casual lunch, you’ll appreciate our array of tempt-ing salads and sandwiches, freshly prepared with only the finest

ingredients. (Or visit our relaxing bar area for after-golf bever-ages and lunch. Allow our bartender to prepare a Dirty Martini, or order your favorite premium liquor, fine wine or microbrew.)

Kofe Nut Find everything from your favorite Starbucks brew to sundries such as bug spray, beer and complimentary DVD’s at our eclectic coffee shop. Kofe Nut offers a variety of items to meet your needs throughout the day. Grab breakfast to go before heading off to the airport, treat the kids to a milkshake or rent a cooler for a picnic lunch at the beach. Be sure to try the fresh homemade Royal Scoop ice cream. We bet you’ll be back for seconds. Find the following convenience items at Kofe Nut: sunscreen and bug spray; cooler rental; complimentary DVDs for guests.

SpaWander through the natural landscape of Florida.  Envision breathtaking sunshine glowing on wet prairies, cypress grounds and the seashell-speckled sand, spilling into the warm surf.  Be-gin your journey here at Stillwater Spa & Salon where a world of innovative and unforgettable treatments and therapies that will awaken your mind, align your body and nurture your soul. 

Upon arrival, the dedicated personnel will escort you into private, luxurious salons where the skilled hands of a licensed specialist and the amazing scent of essential oils await you.

AttireConference attire is resort casual. NO TIES! Room tempera-tures may vary, so a sweater or jacket may be needed. Attire for the theme dinner on Thursday night is casual.

Refund PolicyA $50 administrative fee will be charged for all cancellations. NO REFUNDS after July 29, 2011.

Contact Hours OfferedALF Administrators can earn up to 12 hours continuing educa-tion. Hours are based on attendance at the concurrent education offerings during the three day conference.

Nursing and Nursing Home Administrator credits will be offered for select seminars.

4

Tuesday, August 9

11:30am – 4:30pmFALERF Golf TournamentRaptor Bay Golf Club

3:00pm – 5:00pmRegistration

5:30pm – 5:45pm2010-2011 Board of Directors Meeting

5:45pm – 6:30pmFlorida Assisted Living Education and Research Foundation Meeting (FALERF)

Wednesday, August 10

7:00am – 5:00pm Registration

7:30am – 8:30am Continental Breakfast

8:30am – 9:00am Opening Session

9:00am – 10:15am Keynote Presentation: Controlling Your Destiny: Exceed Expectations with a Red-Carpet ExperienceThis session will show how to engage your team to create a BRAND so strong that your name will be synonymous with extraordinary service. Organizations that control their own destiny start with a clear vision of resident and customer experience and then strategically lead their team members to success. This session is a roadmap for delivering a red-carpet experience for your residents and other customers resulting in community buzz and bottom-line greatness. Exceed the expectations of your employees and become THE place to work! Learn from organizations who have re-defined customer experience in their fields and controlled their own profit margin. Walk away understanding exactly how to apply what they know to your elder care community. Best of all – this high-energy presentation will have you laughing while you learn.PRESENTER: Donna Cutting, CSP, Donna Cutting Presents, Inc.

10:30am – 11:30am Seminar # 1 – Red Carpet Customer Service: Build Buzz About Your Community by Treating Your Customers Like StarsTurn your residents, family members, and referral sources into lifelong raving fans by giving them the star treatment. Make each customer feel as though they are the only customer, and build buzz by going above and beyond and creating “movie moments” for all. Walk away inspired by stories of people and organizations who strive to (and succeed in doing) the extraordinary. You’ll be given ideas for treating your residents like stars, and engaging your staff in creating a brand so strong that your name will be synonymous with red-carpet customer service. When “Mom” is in need of assistance, there will be little discussion because it is your community that will be top of mind. Employee morale will skyrocket, because your team members will feel good about the caring service and added WOW factor they provide for residents. This session is filled with humor, interaction and surprises that will engage you from the beginning.PRESENTER: Donna Cutting, CSP, Donna Cutting Presents, Inc.

5

10:30am – 11:30am Seminar # 2 – Stress for Success a Formula for ALFsStress has received a bad reputation as being harmful and destructive. NOT SO! Says Dr. MO. Stress is merely stimulation; it is what we do with that stimulation that can either create EASE or DisEase. We hold the answer to how stress affects us. Without stress we would not have life. Most people say that deadlines, challenges, and critical events bring out inner strength and creativity. Learn how to turn stress into success, reach goals without the wear and tear on your mind, body and relationships.PRESENTER: Maria “DR MO” Pertik, RN, Ph.D., Vanguard Advanced Pharmacy Systems Education Department

11:00am – 5:00pm Vendor Registration & Setup

11:45am – 12:45pm Seminar # 3 – ALF Reimbursement OptionsMany ALFs are experiencing stress because of the current economic situation. Is your census down and are your expenses up? It is hard to imagine a time when uncertainty has been greater and the need for sound advice more important. ALF Reimbursement Options is a deep dive look at how you can GET PAID! From private pay, to Medicaid wavier programs, VA Aide & Attendance and LTC Insurance, this seminar will help you place on your CEO hat and make good, sound business decisions in a tough market.PRESENTER: Nina Corsi, Regional Sales Director, United Health Care - Evercare

11:45am – 12:45pm Seminar # 4 – Process Diagrams and Software Selection: Two Important Pieces of the Technology PuzzleIssues arising from the presence or absence of technology within an organization are often symptomatic of a flawed, outdated, or cumbersome workflow process. Performing a facility level process analysis of various routine tasks facilitates the creation of Performance Process Diagrams (PPD). This visual depiction of inefficiencies, redundancies, HIPAA risk areas as well as potential compromises in care can assist in the prioritization of an organization’s decision to either maximize existing or introduce new technology. PRESENTER: Susan DeMoura, MS CCC-SLP, President/CEO, HealthWare Consulting ServicesCO-PRESENTER: Edward E. Koscic, CEO, Edward Koscic & Associates, LLC

1:00pm – 2:00pmLunch on your own

1:00pm – 2:00pm Trainers Meeting(Invitation Only)

2:15pm – 3:15pm Seminar # 5 – Embracing the Future with Technology Providers are continually looking for ways to decrease risk and increase quality. Staff education is something that has to be provided and should be done in a way that is engaging, effective, and cost efficient.

Providing residents and families with education about what to expect and to encourage them to keep in touch and participate in their loved one’s care will decrease risk and lead to better relationships. We will discuss how technology can improve your business while ensuring staff education and family education with minimal time and cash investment.PRESENTER: - Marylynn Hibdon, PHR, Product Support, Silverchair Learning Systems 2:15pm – 3:15pm Seminar # 6 – Lost in Space: Communication and Transitions in Long-Term CareTransitional care is defined as a set of actions designed to ensure the coordination and continuity of health care as patients transfer between different locations or different levels of care within the same location. Ineffective transitions lead to multiple poor outcomes including: wrong treatment, delay in diagnosis, severe adverse events, patient complaints and litigation, increased healthcare cost, and increased length of stay. This presentation will focus on obstacles to effective communication and transitions and how we as health care providers can help overcome them.PRESENTER: Kevin O’Neil, MD, FACP, CMD, Medical Director, Brookdale Senior Living

6

2:15pm – 3:15pm Seminar # 7 – Coughing, Gagging, Throat Clearing: Warning Sounds That Your Resident May Be a Mealtime Safety RiskIn this seminar, attendees will learn to recognize life threatening mealtime problems that may put residents at risk for nutrition-based weight loss, poor hydration, choking and even death and may place facilities at risk for litigation. If residents are to be well cared for and safe, staff must be able to recognize and know how to act on the signs and symptoms that residents may show during mealtime.

This solution-based seminar will provide participants with practical steps to identify the least discussed safety risks present in Assisted Living Facilities, “Mealtime Safety Risk”. This session will shine a spotlight on the 5 W’s of Mealtime Safety. What is a mealtime safety risk? Why is it important to identify residents at risk? Who is at risk? When can mealtime risk occur? What can be done to reduce mealtime risks in my facility? At the close of this session participants will be empowered with actions they can take to help their residents.PRESENTER: Alicia Thomas, Ed.D., CCC-SLP, Director-Therapy, Education & Research, Educational Consultants Group

3:30pm – 4:30pm Seminar # 8 – “FISH” (Retention of your Team for a Successful ALF Community)Retention of your Team for a Successful ALF Community (Neighborhood): USE “FISH!” A technique brought by Dr. MO from PIKE PLACE MARKET IN SEATTLE, FISH! is a motivational program that lures and keeps employees. Seattle is Dr. MO’s home of 30 years where she lived near the fish market. This program has an international following. Motivate your team to stay, play, and reduce turnover which costs 1/3 of their annual salary to replace, wasting executive resources and time and disturbing the stability of your ALF community and reputation in the marketplace. Play and Stay is the motor and your productivity will increase along with morale. This 60 minute program will leave you glowing from the fun you will have and the tools you will leave with from attending.PRESENTER: Maria “DR MO” Pertik, RN, Ph.D. Vanguard Advanced Pharmacy Systems Education Department

3:30pm – 4:30pm Seminar # 9 – How to Address Memory Decline with a Memory Enhancement Program in your Facility A large percentage of residents residing in an assisted living facility have mild cognitive impairment (MCI). Mild cognitive impairment increases with age from 19% of seniors 65 to 74 to 38% seniors over the age of 85. Most facilities focus on Alzheimer’s, Dementia and many offer memory care. These services are great for individuals with these diseases but too many of our ALF residents are on a journey of memory decline and MCI plays a major role in that process. Many residents seek the services of an ALF because they have difficulty with medication management, managing finances or issues with driving, etc. These problems often signal MCI in seniors over the age of 65. Therefore, a memory enhancement program would be an asset to any facility.

This course will provide you with an overview of a Memory Enhancement Program and lay the foundation for developing your own. A memory enhancement program can: a)allow residents to acknowledge and work on memory issues, b)increase resident independence, c)allow staff and administration to identify residents need for additional personal care services, d)increase residents’ safety and compliance with facility rules and regulations and, e)provide an added bonus to facility recreational programs and marketing efforts. Memory enhancement programs are the value-added components which increases residents’ satisfaction; addresses an important need in the population and provides care and services appropriate to residents’ needs.PRESENTER: Alicia Thomas, Ed. D., CCC-SLP, Director – Therapy, Education and Research, Educational Consultants Group

3:30pm – 4:30pm Seminar # 10 – The Assisted Living Nurse – The New SpecialtyThe assisted living practice for nurses reflects a specialty that did not exist 15 years ago. Journey through time as we explore the evolving scope, standards, and principles of nursing practice for our increasingly frail, community based population. Discussion of the specialized skills to include functional assessments and care planning, philosophies, medication management, and accountability are just some of the highlights of this seminar. Learn how to maximize the function and quality of life for your residents by managing physical and behavioral problems with critical nursing oversight.PRESENTER: Linda Amin, RN

5:00pm – 7:00pm Tradeshow and Welcome Reception

7:00pm –Vendor Hospitality Suites

7

Thursday, August 11

7:00am – 5:00pm Registration

7:30am – 8:00am Continental Breakfast

8:00am – 9:00am FALA Region & Chapter Organization MeetingThis meeting is for Region Directors and Chapter leaders to share ideas and discuss issues.

8:00am – 9:00am Seminar # 11 – Legal Update: Arbitration Agreements and Legislative ChangesFollowing a period of substantial litigation over the use of arbitration agreements in long-term care facilities, the manner in which arbitration agreements are utilized in admission agreements and the language included in such agreements is now well established under Florida and Federal law. This presentation will provide guidance to attendees to ensure that assisted living facilities utilize arbitration agreements in conformity with judicially approved practices. Attendees will receive direction on drafting arbitration agreements and ensuring that resident or their authorized representative are executing those agreements in compliance with current law in order to ensure that the decision to arbitrate by the residents and the facility are upheld.

This presentation will also provide an overview of the legislation undertaken and passed in the upcoming 2011 session of the Florida legislature and any relevant federal legislation that will potentially affect ALFs and the residents they serve. Although the bills that will actually be considered in Florida’s 2011 session are presently uncertain, the 2011 Florida session is likely to significantly impact the long-term care community. Considering this past year’s legislative developments, such as the passage of HB 945 requiring the use of automated electronic defibrillators in ALFs with 17 or more beds, it is likely that Florida’s Congress has more unforeseen legislation that may have significant effects on the long-term care community. Significant anticipated legislation includes the shift toward managed care, tort reform, and deregulation. In the federal realm, the U.S. Congress’s projected changes to the Health Care Reform passed in 2010 along with challenges to arbitration in long-term care may have a substantial impact on current federal statutes affecting long-term care. New legislative often creates or alters statutory and regulatory schemes so that facilities must work rapidly to alter their compliance programs. This presentation will offer guidance in understanding new legislative and suggestions on steps your facility can take to ensure its compliance with state and federal legislation.PRESENTER: Andrew R. McCumber, Esq., Managing Shareholder, McCumber, Daniels, Buntz, Hartig & Puig, P.A.

8:00am – 9:00am Seminar # 12 – Hiring Smarter: How to Improve Care and Profits with AnalyticsIn this program, members will see the results of several case studies showing how behavioral style affects all aspects of your facility. They will learn how others have reduced turnover, cut accidents and improved care by putting the right person in the right job. Using an EEOC compliant assessment tool, you will see how to see inside both job candidates and existing staff ’s behavioral and motivational styles. You will see how this data can be used to improved communications skills, manage competence and team effectiveness.PRESENTER: Steve Waterhouse, President, Predictive Results

9:15am – 10:15am Seminar # 13 – The “Hot” Labor & Employment Law Issues Impacting Assisted Living and How FALA Members Should RespondWith the exception of the Lily Ledbetter Fair Pay Act, which was the first piece of legislation signed into law by President Obama, labor and employment legislation has taken a back seat in Congress to health care reform and issues dealing with the economy. With health care reform substantially out of the way, at least for now, labor and employee advocates are moving quickly to advance their agenda to the forefront in Washington DC. “Change” in the labor and employment laws is inevitable and, in terms of pending and impending legislation, most the changes have the somewhat overwhelming support of the Administration.

Aside from new legislation and regulations, there are many new faces in positions of authority in the labor and employment arena in the Obama Administration who are committed to much stricter and expansive enforcement of labor and employment laws such as the FLSA, the FMLA, the ADEA, the ADA and many others. It is also no secret that organized labor, especially SEIU which “covets” the healthcare industry, including assisted living facilities, has a “seat at the table” with the new administration. Several federal agencies are focusing on employee classification issues involving “leased” and “temporary” employees and independent contractors. The legislative changes, new regulations and beefed up enforcement emanating from DC and Tallahassee, are having and will continue

8

to have a disparate impact on our industry. It is imperative that assisted living employers stay on top of labor and employment law developments. This session will review the hottest State and Federal labor and employment issues on the plate impacting assisted living facilities as of the conference and will provide recommendations for action and response by FALA members.PRESENTER: John E. Lyncheski, Esq., FACHCA, Director and Chair of the Healthcare Practice Group; Sr. Director, Labor and Employment Practice Group, Chair of Florida Employment Practice, Cohen & Grigsby, P.C.

9:15am – 10:15am Seminar # 14 – Medication ErrorsThe goal of this program will be to provide definition and background information related to medication errors, provide information that will help identify causes of potential medication errors, and discuss mechanisms to help those in assisted living settings avoid the potential for medication errors.PRESENTER: Rob Tayman, RPh., President, Guardian Pharmacy of Tampa

10:30am – 12:00pm Membership Meeting

12:00pm – 1:15pm Lunch

12:00pm – 2:45pm Tradeshow Open

3:00pm – 4:00pm Seminar # 15 – Going Beyond Resident Satisfaction to Create Resident AdvocatesGrowing your business and making sure not to lose existing residents is one of the biggest concerns of most communities. Administrators work hard at dealing with resident and family concerns and strive to satisfy their needs. However, today’s fierce competition has made it to where having satisfied residents just is not enough. Communities need to go further.

This session is designed to have leaders think and act in new ways to create communities that are focused on creating not just satisfied residents but advocates of your facility. In this session we explore how the leadership and management teams can create a resident awareness culture throughout the community. In addition, the participants will learn how and why every point of connection with a resident, family members, physicians, and case workers, is key to creating residents that are willing to share and recommend your facility to others. This is a lively interactive lecture where each attendee will get ideas and tools they can implement at their facility.PRESENTER: Andre Boykin, Managing Partner, CAPITAL iDEA

3:00pm – 4:00pm Seminar # 16 – Palliative Care in ALF’s – How Does it Work?Hospice vs Palliative Care – aggressive system management in the pre-hospice lifetime allowing for longer length of stay; improved QOL and focused plan of care residency risk and improving benefits to patients living in your facilityPRESENTER(S): Dr. Gary Miller, Sr. Medical Director, Vitas Innovative Hospice CareCO-PRESENTER: Kathy Evans, Vitas Representative, Vitas Innovative Hospice Care

3:00pm – 4:00pmSeminar # 17 – Disaster Preparedness Part II/Disaster RecoveryIn Part II of the popular Disaster Preparedness series, Coastal Reconstruction Group’s, Scott McCurdy, will continue past his “27 Tips for Preparedness” and really dig deep into the core of why disaster preparedness is important. Scott will touch on topics such as resident readiness and how to take control of your loss.

Disaster RecoverySo what happens after a disaster occurs? Having a disaster recovery plan in place is half of the battle, now you have to get to work! In this part of the seminar, Scott will discuss disaster recovery planning from catastrophes such as fires, floods, wind damage, or even auto accidents involving your building. His “Things to Remember” are vital in any disaster scenario.PRESENTER: Scott McCurdy, Co-Owner, Costal Reconstruction Group

9

4:15pm – 5:15pm Seminar # 18 – Federal vs. State Regulation – Controlling Our Destiny and How YOU Can Make a DifferenceToday we are seeing more interest from the federal government in regulating assisted living at the federal level. In March, the US Senate Special Committee on Aging held a roundtable to discuss assisted living and the role of the federal government, with a focus on regulatory control in the name of resident protections. It is imperative that assisted living regulations remain at the state level and to do that we must have a strong state legislative effort. That means YOU must be involved. Learn about FALA’s legislative priorities and how you can help advance these priorities with your legislators. Get the tools you need to get involved and make a difference. Participate in open discussion regarding issues that you are facing and be a part of shaping the future of assisted living in Florida. PRESENTER(S): Susan Langston, Director of Government Affairs, FALACO-PRESENTER: Pat Lange, Executive Director, FALA

4:15pm – 5:15pmSeminar # 19 – Demystifying a DepositionDepositions are the factual battleground where the vast majority of litigation actually takes place. Demystifying the Deposition will explain the deposition process and describe the role of the deponent to create confidence and increase the effectiveness of the deponent’s testimony. Key concepts will be acted out or examples of appropriate versus inappropriate responses will be provided to allow the attendees to experience the deposition process. By mapping out the goals of the deposition, the deponent will be able to better position and increase the likelihood to obtain a desirable outcome. The seminar will concentrate on legal issues specific to assisted living facilities by providing the groundwork of a deposition.PRESENTER: James D. Moriarty, Esq., Partner, Lewis, Brisbois, Bisgaard and Smith, LLP

4:15pm – 5:15pm Seminar # 20 – What Do You Say After Hello?Improve relationship building skills of your sales team and be more customer-focused beginning successful selling from the first telephone inquiry. This session offers constructive advice honed from hundreds of audio mystery shops of senior communities and tackles the mistakes often made by directors of first impressions and sales people.PRESENTER: Janis R. Ehlers, President, The Ehlers Group

4:00pm – 5:00pm 2011-2012 Board of Directors Meeting

6:00 – 9:00pm FALAship Party

Friday, August 12

8:00am – 11:00am Registration/Help Desk

9:00am – 10:00am Seminar # 21 – Maintaining Regulatory Compliance: The Mock SurveyThe objectives of this session are: to be survey ready everyday; understand the rules and regulations; to know the survey guidelines for which the facility will be surveyed; and the importance of establishing a rapport with AHCA, the Ombudsman, the Health Department and local fire marshals and code enforcement officials. Attendees will learn and refresh their knowledge on how to keep their facility deficiency free.PRESENTER: Jack Morton, FALA Trainer

9:00am – 10:00am Seminar # 22 – Resident Care Documentation: The Good, The Bad and The UglyThis presentation will focus on the importance of documentation and how it reflects the quality of care given to the residents and the standards and or rules being demonstrated by the Assisted Living Facility. We will also discuss how and why medical charts are not defensible due to a lack of documentation or poor documentation and how this puts the facility and everyone at risk.PRESENTER(S): Susan Bugg, RN, BSN, VP of Risk Management, The Uni-Ter GroupCO-PRESENTER: Debra Kay-Volk, RN, BSN, Senior Claims Analyst, The Uni-Ter Group

10

10:15am -11:15am Seminar # 23 – ALFs That Partner Are SmarterThis presentation will focus on the importance of developing relationships with families, residents, employees, The Agency for Health Care Administration, the Department of Health, the local Fire Marshall’s office, Florida Assisted Living Association, Representatives, Senators, the local Long-Term Care Ombudsmen, the community and other stakeholders. In addition, this session will demonstrate to the attendees that well-rounded and all encompassing stewards have rewarding regulatory outcomes.PRESENTER: Alberta Granger, ALF Specialist, FALA

10:15am – 11:15amSeminar # 24 – Turning Potential into PerformanceParticipants of this session will walk away energized to implement the new concepts learned during the conference. Participants will know how they can Control Their Destiny and be empowered to go exceed expectations in every way.

The audience will be engaged in looking at the attitudes they need to develop further and the attitudes that are taking them farther away from their goals. Andre will share three methods to develop new attitudes and achieve success.PRESENTER Andre Boykin, Managing Partner, CAPITAL iDEA

11:30am Farewell Brunch/Open ForumPANEL: TBA

The following are not included in the conference registration fee:

1:00pm – 5:00pm Extended Congregate Care TrainingAttendees will receive a separate certificate for this class. Meets rule 58A-5.0191 (7)(a) requirements.Instructor(s): Tom Campbell & Donna Crivaro, R.N.

3:00pm – 5:00pm 2 Hr Dietary UpdateInstructor: George Ateek, RD, LD, Ateek, RD, Inc.

11

Ponce de Leon LTC, RRG, Inc.

Almost Family/CaretendersBrookdale Senior LivingGuardian PharmacyLewis, Brisbois, Bisgaard & Smith, LLPSenior Home Care, Inc.

FALA Tri County ChaptersJohn F. Gilroy III, P.A.Raymack Diagnostic ImagingUltra Health Care Mobile X-Ray

PLATINUM

GOLD

SILVER

BRONZEGenesis Rehabilitation ServicesOmni Home CareRoyal Sun Park ALFTrusted Senior Care

12

AGED – Advocates and Guardians for theElderly and DisabledAlbritton Williams

Almost FamilyA.L. Wizard

Amedisys Home HealthAmerican Eldercare, Inc.

AmerigroupBessolo Design Group

Care and Compliance GroupCawley

CGX Radios-KenwoodCISCOR

Coastal Reconstruction GroupComprehensive Energy Services, Inc.

Comprehensive Home CareCompu Care ALP, Inc.

CORE Construction Services of FL, LLCCotler Health Care and Development, Inc.

The Douglas CompanyEasy Assisted Living

Edwards Construction Services, Inc.Eldermark

Fairfax Publishing-Senior Living GuideFMS Purchasing and Services

First Class CoachFlorida Alliance of Portable XRay Providers

Fusion Health CareGenerations Salon Services

Genesis Rehab ServicesGentiva Home HealthGordon Food Service

Gramic Research Laboratory, LLCGuardian Pharmacy

Haven HospiceHPS

HPSI Purchasing ServicesIndependent Living Systems

Lewis Brisbois Bisgaard & SmithKrone Weidler National Senior’s Housing Group/

Marcus & Millichap Investment Services, Inc.

MedBest RecruitiingMedical Imaging, Inc.Medicine-On-TimeMedQuip-Biodex

MicroFridgeMobile Imaging of St. Lucie County, Inc.

Mobile Ultrasound ServicesMobilex USA

Mosaic Design StudioNetworxgp

O’Keefe-Painter Architects LLCOmnicare

OMNI Home CarePALATIUMCARE of the SOUTHEAST

Paragon RehabilitationPark Shore Drug, Inc.

PharMericaPlastridge Agency

Ponce de Leon LTC RRG, Inc.PROTECT-ALERT Emergency Response Systems, Inc.

Raymack Diagnostic ImagingRed Parrot Distribution, Inc.

RediLearning Corp.RehabCare Group, Inc.

Response Care, Inc.Rogers, Gunter, Vaughn Insurance, Inc.

Rx Care AssuranceSage Age Strategies

Senior Home Care, Inc.Senior Rehab Service

Sisler Johnston Interior DesignSunshine State Health Plan; Tango Plan

Tandus FlooriingTHOMCO

Ultra Health Care Mobile X-RayUnited Health Care

Urine Off by Bio-Pro ResearchUtility Refund Solutions, Inc

VigilanVitas

The Weston Group