Five Things Employees Don't Love about Their Jobs

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5 Things Employees Don’t Love about Their Jobs

Charles Rogel Dir. Business Development

DecisionWise

Paul Warner Dir. Consulting Services

DecisionWise


360-Degree Feedback Employee Engagement

Leadership Development & Coaching Organization Change

Awareness | Action | Accountability

Clients

About DecisionWise


Benchmark Study

Over 1 million data points

Multiple industries, job-types, demographic groups

Examined both favorable and unfavorable perceptions


The Results

57%

54%

54%

53%

47%

47%

47%

46%

44%

42%

41%

40%

40%

43%

46%

46%

47%

53%

53%

53%

54%

56%

58%

59%

60%

60%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Merit-based Promotions

Senior Leadership Team

Fear of Speaking up

Departmental Communication

Incentives

Top Down Communication

Advancement Opportunities

Performance Review

Effective Leadership

Senior Leadership Trust

Confidence in Survey Action

Valued Employee

Communicate Vision/mission/goals

%Unfavorable % Favorable


1. Employees do not love living in silence.


Fear of Speaking Up

“I feel that I can speak up without fear of retribution or negative consequences.”

54% do not agree


Fear of Speaking up

Causes

Ongoing negative feedback from supervisors and leaders

Leaders perceived as a dissenting voice (shooting-down ideas or ignoring feedback)

Raising issues will draw undue attention to individuals or groups who make suggestions

Employees perceive that there is limited fair use and application of employee feedback


Fear of Speaking up

Solutions

• Strategic follow-up on employee surveys

• Focus-groups

• Increase core management competency

• Assertiveness/communication training with staff


2. Employees are not in love with the communication they receive from other departments.


Departmental Communications

“Other departments within this organization willingly communicate with our department”

But…

“In our department we willingly communicate with other departments”

53% do not agree

29% do not agree


Departmental communication

Causes

Unclear or dysfunctional communication processes

Management not aligned

Limited exposure to other departments

Unhealthy competition between depts.


Departmental Communication

Solutions

• Management alignment

• Cross-training

• Microcosm groups


3. Employees are not in love with frequency and type of incentives they receive.


Incentives

“There are clear incentives here for doing good work”

47% do not agree


Incentives

Causes:

• Low perceived fairness in incentive programs

• Low recognition and reward

• Unclear performance standards

• Minimal Praise/Appreciation


Incentives

Solutions:

• Formalized reward program

• Leadership training and development

• Clarify performance standards

• Inject praise and appreciation into company culture


4. Employees are not in love the opportunities to advance in their current organization



“There are clear opportunities for me to advance at this company”

47% do not agree



Causes:

• No clear succession plan

• No path for advance

• Unrealistic job preview

• Gap in opportunities presented during recruiting and reality



Solutions:

• Individual development coaching

• Increase awareness of internal opportunities

• Provide a realistic job preview

• Further understand the advancement needs within specific demographic groups


5. Employees are not in love with responding to a survey and then waiting for action



“I am confident that improvements will be made as a result of this survey”

41% do not agree



Causes:

• Lack of communication prior to survey launch.

• Little or no executive support of engagement survey.

• Unstructured follow-up procedures.

• Vocalized skepticism about the survey from leaders.

• Unnecessary delays in reporting the survey results.



Solutions:

• Actively respond to survey results

• Share responsibility of survey action with leaders, teams and individuals

• Integrate survey results and actions into strategy

• Connect actions with survey feedback


How do you spread the love?

To change negative attitudes or perceptions:

• Respond to employee feedback

• Fundamental shifts in ways of thinking and doing

• Build leadership competence

• Transfer responsibility to employees and teams.


Paul Warner [email protected] Charles Rogel [email protected] DecisionWise 1.800.830.8086 www.decision-wise.com www.decision-wise.com/blog Twitter: DecisionWise

Five Things Employees Don't Love about Their Jobs

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