Fishing in the Rivers of Change ... While Wearing Your Hip Boots
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Fishing in theRivers of Change...
David Lee KingTopeka & Shawnee County Public Library
davidleeking.comhttp://www.flickr.com/photos/bugeaters/615178057/
...While Wearing your Hip Boots
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Some people think of change like this
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http://flickr.com/photos/oneeighteen/203392048/
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http://flickr.com/photos/michaelsphotos/1986724427/
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http://flickr.com/photos/bolding/1242785886/
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http://flickr.com/photos/simplearts/501346927/
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Librarians and changehttp://flickr.com/photos/trucolorsfly/352573802/
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http://flickr.com/photos/danusia_/31758837/
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http://flickr.com/photos/yulete/488832731/
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http://www.flickr.com/photos/bestrated1/2621358221/
What has Changed?
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Competition
http://www.flickr.com/photos/sir_mervs/2691990934/
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?http://www.flickr.com/photos/45688285@N00/46323500/
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?http://www.flickr.com/photos/benjamingolub/3059525763/
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http://www.flickr.com/photos/rkleine/3567189079/
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the big G
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what can i do with my cell phone?
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why is this important?
http://flickr.com/photos/gaetanlee/118885175/
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What is change?
http://www.flickr.com/photos/yourpaldave/1146319720/
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http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/
a break in the normal routine
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http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/
a break in the normal routine
challenging of old beliefs
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http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/
a break in the normal routine
challenging of old beliefs
Shifting of priorities
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http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/
a break in the normal routine
challenging of old beliefs
Shifting of priorities
a threat to our security
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http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/
a break in the normal routine
challenging of old beliefs
Shifting of priorities
a threat to our security
what is change to you?
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Change, the old way
• Leaders simply ordered changes
• Goal: getting the change accomplished
• When it fails, leaders review details of the change
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They’re looking
in the wrong place
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Change is external
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Transition is internal
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Most leaders base the project on getting the change accomplished rather than on getting people through the transition.
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3 Steps to Transition
1. Saying goodbye
2. Shifting into neutral
3. Moving forward
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1. Saying Goodbye
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Letting Go of the Past
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2. Shifting into Neutral
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100% Focus on Details
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Some get stuck here!
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3. Moving Forward
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Resistance Will Happen!
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Resistance isn’t the problem
•Management’s reaction to resistance creates the problems
•The resistors probably don’t see it as resistance - they see it as survival
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Three levels of resistance
1. Information-based
2. Physiological and emotional
3. Bigger stuff
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1. Information-based
•Not enough information
•Disagreement with the idea itself
•Not familiar with idea
•Confusion
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2. Physiological/Emotional
• My job is threatened
• My future with the organization
• Respect of my peers
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3. Bigger Stuff
• Personal history
• Who you are – race, religion, etc
• Significant disagreement over values
• Transference - the person being resisted represents someone else (fill in the blank)
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How to NavigateThrough Change
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Just for Leaders
• You've already come to terms with the change
• Understand why people might not want to change
• Understand that it's the transitions, not the change, that's causing waves
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Steps to Take
• Describe the change succinctly
• Plan carefully
• Help people respectfully let go
• Constant communication
• Create temporary solutions when needed
• Model new behavior!
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Don't do these things!
• Don't confuse novelty with innovation
• Don't confuse motion with action
• Don't keep something going if it “still has a few good years of life”
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for the techies...
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If you refuse to change:
• Missed career opportunities
• you'll miss out on the opportunity to expand your network and your ability to develop new relationships
• You’ll miss out on the possibility of shaping your new destiny and reality
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Tips for Change Agents
Nicholas Morgan, Fast Company
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be open to data at the start
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network like crazy
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Document...
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Take Senior Management Along
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No Fear!
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lifelong learner
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Laugh when it hurts
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understand it first...
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Finish what you start
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http://www.flickr.com/photos/amerune/16412745/
ready to jump in?
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1970’s: adapting to OPACs
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1980’s: The PC takes off…
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1990’s: Internet Appears
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2004: “Web 2.0” coined
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The Emerging Web is...
decentralized
2-way mobile
real timesocial
publicmultimedia
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real time
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multimedia
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multimedia
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social
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public
http://www.flickr.com/photos/sreejithk2000/2385193167/
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mobile
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decentralized
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2-way
http://www.flickr.com/photos/civisi/2611679744/
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Why Pay Attention to these changes?
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1.The rest of the world
is already there
http://www.flickr.com/photos/wwworks/2222523486/
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2. You can be the example
http://www.flickr.com/photos/13933408@N06/2197666469/
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Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library
circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
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Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library
circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
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Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library
circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
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3.Connect
with your communityhttp://flickr.com/photos/fcpl/2275150197/
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4. community pulse
http://flickr.com/photos/davemorris/59066078/
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5.You set the pace
http://flickr.com/photos/pinkpooch/894503710/
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be relevant
http://flickr.com/photos/orangeacid/459207903/
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read watch listen
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time. (get over it).
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non-library blogs
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http://www.flickr.com/photos/fling93/115162765/
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What’s Topeka Doing?
in the websiteoutside the website
videotwitter
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in the website
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in the website
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in the website
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in the website
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outside the website
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outside the website
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outside the website
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outside the website
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outside the website
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video
http://flickr.com/photos/psilver/2572105282/
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video
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video
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Parting Thoughts on Change
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communication
communication
communicationcommunicationcommunicationcommunication
communicationcommunication
communication
communicationcommunication
communication
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Gauge your staff
http://flickr.com/photos/imagezen/150337240/
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find staff interests
• match with goals you already have
• give it to the best fit - might be IT, might be circ staff
• Help translate from 1.0 to 2.0
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Find Champions
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Training & Trust(insert cool Spiderman pic here... )
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101%
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This is not your library
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This is your library
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Thanks!
davidleeking.com