Fish philosophy

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  • 1. Fish Philosophy Customer Centric Approach 1

2. Catch the EnergyPeople are afraid of the future, of theunknown. If a man faces up to it, and takes the dare of the future, he can have some control over his destiny. Thats an exciting idea to me, better than waiting with everybody else to see whats going to happen.2 3. Love what you do3 4. Love what you do Fish! is based on Pike Place Fish Market inSeattle, WA. Over 75% of adult wake time is spent doingwork-related activities People ought to enjoy work and be energizedby it. Fish! motivates employees.4 5. Fish The Concept 5 6. Fish The ConceptFish! is a parable , an invented storyabout findingthe deep source of energy, creativity, and passionthat exists inside each of us by learning to love what we do, even if at the moment we may notbe doingexactly what we love. 6 7. Fish Four Cornerstones 7 8. Play First Cornerstone 8 9. Play Have fun while you work. Happy people treat others well. Fun leads to creativity. Having a good time is healthy.9 10. Choose your AttitudeSecond Cornerstone 10 11. Choose your attitude There is always a choice about the way youdo your work, even if there is not a choiceabout the work itself. Call a meeting and speak from the heart. Find a message that communicates thenotion of choosing your attitude in a way thateveryone will understand and personalize. 11 12. Be Present / Be There Third Cornerstone 12 13. Be There / Be Present Be fully engaged in your work. Take time to smell the roses. Make the most of each day. Let life have dignity and meaning for you. 13 14. Make Their DayFourth Cornerstone 14 15. Make Their Day Engage people and welcome them to join in. Be inclusive. Focus your attention on ways to makeanother persons day positive. Create goodwill and energy. 15 16. Our Work Place 16 17. The Belief As you enter this place of work, pleasechoose to make today a great day. Your colleagues, customers, team members,and you yourself will be thankful. Find ways to play . We can be serious aboutourselves.17 18. Never doubt that a small group of thoughtful,committed citizens can change the world.Indeed it is the only thing that ever has.- Margaret Mead18