First Sustainability Report · Our spinning mill, Shri Santhosh Meenakshi Textiles Private Limited...

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SSG – Sustainability Report 2009-10 - 1 – © Copyright of SSG Sree Santhosh Garments Corporate Sustainability Report 2009-10 Sewing Prosperity First Sustainability Report

Transcript of First Sustainability Report · Our spinning mill, Shri Santhosh Meenakshi Textiles Private Limited...

SSG – Sustainability Report 2009-10 - 1 – © Copyright of SSG

Sree Santhosh Garments Corporate Sustainability Report 2009-10

Sewing Prosperity

First Sustainability Report

SSG – Sustainability Report 2009-10 - 2 – © Copyright of SSG

Index Page no.

Chairman’s Foreword 3 to 4

Our Vision and Mission Statement 5

Report Scope 6 to 7 Company Profile 8 to 12 ED’s views on sustainability and its context to the company 13 to 15

Key Highlights 16 to 18 Corporate Governance 19 to 21 Management Systems and Certifications 22 to 24 Stakeholder Engagement 25 Key Performance Indicators

- Disclosure of Management Approach 26

- Economic KPI’s 27 to 28

- Disclosure of Management Approach 29

- Environment KPI’s 30 to 33

- Disclosure of Management Approach 34

- Social, Labour and HR KPI’s 35 to 41

Glossary of terms 42 Annexure: Annex I- Business Code of Conduct 43 to 45 Annex II- List of Certificates 46 to 47 GRI Content Index 48 to 51

SSG – Sustainability Report 2009-10 - 3 – © Copyright of SSG

Chairman’s foreword

“The future depends on what we do in the present”- Mahatma Gandhi

We started our business two decades ago in a humble way. Today, we have achieved substantial

growth in terms of products, profit, market coverage and work force. Our sustainable growth can

be greatly attributed to our values, ethics and principles.

Adapting to the new changes in technology, understanding the market needs and no

compromise on the quality of our products have been the pillars of growth for our organization.

We are aware of our actions and understand its impacts on the various aspects of society and

importantly, environment. We have slowly evolved to implement measures to reduce the

environmental problems, forced labour and child labour issues which are the dioramas which

spring out when people speak about Tirupur District and the textile industry in particular.

Being a good corporate social citizen we understand the importance of a balance between profits,

environment and community. We believe the balance between triple bottom line performances is

the key for the sustenance of our business on the long term. We respect the community in which

we operate and have great concern towards the environment and see sustainable development as

an essential business practice. Our compliance to various international voluntary standards like

SA 8000, ISO 9001, Fair Trade, Organic Exchange, Global Organic Textile Standards and few

more stand as testimony to our commitment towards sustainable development. Notwithstanding

the above, we do realize that there are certain areas to be improved, water management is one

among them. Rain water harvesting, monitoring water consumption and water usage patterns,

minimizing the purchase of water are some of the identified areas for further improvement.

The Financial Year1 (FY) 2009-10 (April 1st, 2009 to March 31st, 2010) has been a mixed bag for our

company. The global economic recession, fluctuations in the global market, power shortage and

increase in raw material costs had considerable effect on our company, but we have weathered

these conditions and have produced encouraging numbers and results. Market dynamics and our

conviction to have diversified products have led to products which can be differentiated as

organic and non-organic products. The total production of garments in the reporting period was

576.48 tonnes which constituted of 19% of organic and 81% non-organic products. During the

1 Indian Financial Year

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reporting period our net exports increased by 30% and in the next FY 2010-11 we are planning to

achieve 50 to 60% increase in our net exports. Our commitment towards a better tomorrow has

resulted in us investing in wind farms. As on date, we have a total of 24 Wind Energy Generators

(WEGs) installed with a total capacity of 11.175 MW.

We are glad to present Sree Santhosh Garments’ first sustainability report “Sewing Prosperity”.

The report provides a broader insight into the way we conduct our business and the principles

with which we operate. The report illustrates our company’s journey so far, our views on various

issues related to sustainability, challenges we face and our triple bottom line performance. We

look forward to hearing your comments and suggestions regarding our first sustainability report.

Thank you,

Mr. Chandra Mohan. C

Chairman

SSG – Sustainability Report 2009-10 - 5 – © Copyright of SSG

Our Vision and Mission

Vision and Mission statement of Sree Santhosh Group Companies is as follows:

Our vision:

To be known and recognized as a progressive and dynamic textile unit, ever ready to

meet the evolving need of customers and society.

To be number one trusted supplies and service provider with an uncompromising

attitude towards global quality standards.

Our mission:

To produce and supply world class products, to provide the best of the best in customer

service and offer true value for money in the industry to ensure that our yarn is rated as

the best in terms of efficiency, in hosiery performance and fabric appearance.

In order to achieve the above objectives, the company is committed to adhere to the

following principles and practices.

Always one step ahead in implementing and adopting technologies.

Meeting the demanding needs of customers and exceeding their expectations.

Ensuring total customer satisfaction by delivering goods and services with consistent

quality and cost effectiveness.

Enabling satisfactory go through profitable growth.

Building and nurturing a healthy relationship with everyone associated with the

company.

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Report Scope and Profile:

The report is primarily focused on our entire supply chain (upstream only). We have covered and

collated the information for reporting for the following business entities:

1) Sree Santhosh Garments (SSG);

2) Shri Santhosh Meenakshi Textiles Pvt. Ltd (SSMT) Unit 1 and 2;

3) Santhosh Textile Process;

4) Wind Power business.

The entities a fore mentioned are family owned business houses. The processes involved in all the

three entities are illustrated below:

This being our first endeavor to publish a sustainability report, we have put forth our best efforts

to represent factual and balanced information for our stakeholders. Our reporting period is from

April 1st 2009 to 31st March 2010. The report has been developed based on the Global Reporting

Initiative (GRI) G3 guidelines. Sree Santhosh Garments (SSG) would be the entity responsible for

publishing the sustainability report.

Self Declaration:

In our own assessment we have achieved a B Level of compliance with the GRI G3 reporting

guidelines. This report is being forwarded to the GRI team to get the application level check

done.

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Feedback:

We value your suggestions:

We have a great deal of work ahead and we can take pride in what have been accomplished until

now. This is first time that we are sharing our non-financial performance footprint with you. We

would like to hear from you on our approach towards sustainability. You can mail your

suggestions/views to me at [email protected]. I promise to give personal attention

to the same.

Mr.Vinoth Kumar. C

Executive Director

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Company Profile

The Company started as a small town garment manufacturing company in the year 1986 in

Tirupur District, Tamil Nadu State, India and after years of learning we have grown to be one of

the respected export houses. In the succeeding years we started exports to the United States and

European Countries. We have gained knowledge through our experience and have scaled to new

heights which we had envisioned when we started the company.

Gradually we have expanded our production facilities to match the ever growing market

demands and eventually have transformed into a renowned world-class backward-integrated

garment manufacturing company, and into one of India's leading Garment Export Houses.

'Delivering Quality' has been the corner stone of our sustained growth and has earned us trust

and appreciation from our customers. We realized the significance of structured management

systems in order to ensure quality across various production processes and implemented Total

Quality Management through ISO 9001:2000. The company also complies with various

international voluntary quality and Eco-friendly standards.

Overview of our units:

Our spinning mill, Shri Santhosh

Meenakshi Textiles Private Limited

(SSMT) is a fully integrated

production plant built on a

sprawling 20 acres of land located at

Thekkalur, 35 kms from Coimbatore

District, Tamil Nadu, India. With a

production capacity of 18 Tons of

Yarn per Day (in all counts) we produce high quality of super combed yarn ranging from 20's to

44's counts2 in 100% Cotton Yarn and Organic Cotton.

Our mill has access to competent work force, world class

infrastructure and machinery to produce the highest

quality of yarn, at par with the output standards of world

2No. of pieces of Cotton yards / threads needed to make 1 lb (pound) weight.

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renowned producers of yarn. We have planned our expansion and by the end of 2011 there will

be 20,000 spindles inclusive of compact yarn, Slub and Amsler Yarns which will enhance the total

production to 36 tons/day.

SSMT- Unit 2

Knitting:

Our knitting unit has a production capacity of 14 tons of Grey Fabric per day. Equipped with

advanced and imported knitting machinery our

knitting unit is consistent in delivering unmatched

quality and also has the potential for a quicker turn

around. In order to get utmost precision and

uniformity in output we have deployed up to 92% of

total machines from a single make. This also gives us

the advantage of devising unique process parameters

which can predict the desired quality. We have established a better working environment in our

Knitting unit. The entire unit is well equipped with dust collectors and exhaust systems and

thermocol roofing to provide thermal protection from sunlight.

STP:

Our dyeing unit comprises of most modern and environmental friendly operations. Sclavos

machines from Greece with a capacity of 12 tons of dyed fabric per day. We have installed an

advanced ROBO Lab to make the Lab

Dips 99.9% accurate to meet the industry

standards.

Our Fabric Finishing unit comprises of

well equipped machinery such as wet

spreaders, relax dryers, stenter with weft

straightening arrangement, open width

and Tubular compacting, brushing,

sueding, raising and slit open

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Apart from creating the desired appearance we give the finest finish to the fabric, by which we

render smoothness to the texture of the fabric making it feel extremely pleasant to touch.

Garment Washing:

We also have an advanced garment washing facility that can provide a variety of washes which

include Softner wash, Enzyme wash, Acid wash, Sand wash, Dip wash, Golfball wash, Pad wash,

Bio polish wash, Stone wash, Vintage wash, Marble wash.

SSG: Garment Production

Our production facilities are state of the art factories equipped with

the latest in technology used in garment manufacturing right from

Gerber cutting to packing compromising Japanese, European and

American machinery.

Our production units are power operated with the help of SMART -

MRT hanging conveyor systems. These Hanging Conveyor

Machines not only ensures Dust free production but also saves

considerable time thereby increasing the productivity.

Designing & Cutting

Our in-built laboratory develops innovative designs and styles with

the help of CAD systems. The design department is equipped with

Lectra pattern making machines, Grading and digitizing machines

and Spreaders. To maintain design and quality of garments at par

with international standards we have installed a cloth-laying

machine in our cutting department.

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Embroidery:

Our embroidery unit is equipped with fully sophisticated

Japanese and German machines using CAD/CAM designing,

which enable mass scale execution of intricate embroidery in

upto 9 colors.

Our products:

We have a wide array of Knitwear and Woven garments including:

Men’s Wear

T-Shirts, Polo’s, Under Garments, Sleepwear, Sportswear, Work wear, Sweat Shirts, Cardigans,

Bermudas, Co-ordinates and Woven Shirts.

Women’s Wear

T-Shirts, Cycling Shorts, Under Garments, Sleepwear, Nightwear, Ensembles, Pullovers, Vests,

Leggings, Co-ordinates and Woven Shirts.

Kids Wear

Fancy T-Shirts, Boxers, Ensembles, Cardigans, Pullovers, Vests, Leggings, Co-ordinates, Woven

Shirts, Leggings and Cycling Shorts.

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Wind Power business: Wind Energy Electricity is vital for the progress and development of a

nation and the same applies to industries also. Industries in

India have largely depended on the conventional power

plants (Coal, Diesel and other carbon intensive fuel) for

meeting their power requirements. In recent times, the

awareness on environmental issues and Global Warming

has led many industries to tilt towards more sustainable and greener power plants. This trend in

turn has led to further investment into the renewable sector.

We also wanted to be part of this growing renewable energy revolution and wanted to contribute

towards reducing Greenhouse Gases (GHG) emissions. Encouraged by Government incentives

and as a responsible corporate citizen, we decided to diversify into wind energy based power

generation as a part of our commitment to developing sustainable energy. We have our wind

farms situated in the state of Tamil Nadu with a total installed capacity of 11.175 MW and are in

the process of investing in additional Generators of 1.65 MW capacity. It is our conscious

decision to add more WEGs in the succeeding years and contribute to a greener future.

The electricity produced from the WEGs are used for captive consumption at all the four units

and the surplus electricity is sold to the Tamil Nadu Electricity Board (part of Southern Regional

Grid of India). This helps to make our processes greener and environmental friendly while at the

same time, providing us with a more diversified revenue stream.

SSG – Sustainability Report 2009-10 - 13 – © Copyright of SSG

Executive Director’s views on sustainability and its context to the company

- Mr. Vinoth Kumar, Executive Director – SSG

Our vision is to be one of the leading textile units and we believe in constant improvement. In the

current business context, change is the only constant and it is our conviction that adapting to

these changes is the answer for a long term and sustainable business. Sustainability is the key for

development of any organization and the same applies to us as well. We foresee lot of challenges

ahead of us, but are determined to move forward relentlessly to achieve our goals and vision.

Being recognized as a responsible corporate citizen with a strong emphasis on sustainable

development is our main driver for sustainability reporting. This report is our first step towards

communicating to all our stakeholders about our non financial performance and we believe it

would be a great catalyst for aligning our business practices in the direction of sustainability. We

foresee this report to be an ideal platform for expressing our plans & goals and for our

stakeholders to convey their opinions and suggestions.

Being in the textile and garment business, we encounter challenges that are common across our

industry. As a forward thinking company we have made key changes and have implemented

initiatives at all our units to address them:

i. Labour associated challenges:

Employee Retention:

A General trend with the employees working in this region is switching

companies very often and the main reason for this being difference in salaries

offered and the working environment. Factors such as fluctuating “monsoon”

and the “National Rural Employment Guarantee Scheme (NREGS) have also

influenced employee migration towards alternate occupation.

At SSG, We offer salaries which are at par with the industry standards and have

put in efforts to provide a better and safer working environment. We also

provide subsidized food, hostel facilities (SSMT) and transportation to our

workforce. We will continue our efforts to offer safe and increasingly better

working conditions and offer additional facilities or amenities as required by our

employees.

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Child Labour:

In the garment Industry, one of the most discussed and debated issues nationally

and globally is that of child labour. At SSG, we have a “No child labour” policy

in place that is practiced in letter and Spirit. We have a zero tolerance for child

labour and ensure the same is followed with our suppliers and vendors.

Forced Labour and Compulsory Labour:

We have strong compassion towards our employees, we do not have any

employees who are bonded or forced to work for our organization.

ii. Electricity availability:

Power shortage has been a persistent problem for the past year with the power

shutdown during peak hours severely impacting the industry. The state power

grid has not been able to supply power on a continuous basis and even though

we have our own Wind Energy Generators (WEGs) for meeting the electricity

needs of all our units, we depend on the state grid to transmit the power to all

our units. Due to the grid unavailability, we have not been able to utilize all the

electricity produced by our WEGs.

iii. Environmental problems – Water, Air and Land pollution:

Pollution has been a persistent issue with our sector for long. But in recent years

due to voluntary initiatives by the industries and a strong enforcement by the

Tamil Nadu State Pollution Control Board (TNSPCB) and the Supreme Court of

India, serious mitigation and remedial measure have been incorporated.

Although at SSG we have our share of environmental pollution, we have taken a

conscious decision to reduce the pollution load on mother earth to a minimum

through planned initiatives. We have implemented the Zero Discharge Facility at

our Dyeing Unit (STP) and have charted out plans to install solar cookers to meet

our process (steam) and canteen kitchen needs at SSMT - Unit 2. To meet our

steam requirements at our production unit (SSG) we have recently installed an

electric boiler replacing an old wood fired boiler. The electricity needs of all the

four units are met by our own Eco-friendly Wind Energy Generators.

We have installed solar cookers and heaters at our dyeing unit to meet the steam

requirement for our canteen and process needs and thereby have reduced our

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dependence on carbon intensive fuels. We have planned to install solar cookers

and heaters at our SSMT – Unit 1 to meet our canteen and process needs.

We want our products to be consumer and environmental friendly. In order to accomplish this

objective, we have adopted a proactive approach and have been a part of various initiatives and

have complied with different quality and eco-friendly standards.

As a part of our buyer’s requirement we have contributed towards a few global initiatives, such

as Cotton Made in Africa (CMIA) project through Aid by Trade (ABT) foundation. As part of this

initiative, we have purchased 200 tonnes of cotton which is 5.23% of total cotton purchased for

our spinning mill.

The aim of CMIA is to produce high-value product, which is still inexpensive, with the right

quality not only in the raw material but also in the process chain. The main objective is to provide

basic primary school education to children, water use, avoidance of fertilizers & pesticides during

farming and to ensure farmers to earn their living.

We also encourage the use of eco-friendly raw materials to produce worker and environmental

products. As a part of this objective, we purchase organic cotton and have eliminated the use of

certain hazardous substances & chemicals in the production unit (Ref environmental

performance section).

SSG has embarked on a ‘Green Factory’ project, which we believe will be a key milestone in the

history of our organization. In the course of next three years, we are planning to have all the

process units (spinning, dyeing and garments production) at this factory, thereby making our

products greener. This will also continually create and enhance the value we deliver for our

stakeholders.

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Key Highlights

Employees safety - Robolab at Dyeing unit:

Employee safety is one of the most important aspects that SSG ensures. At our dyeing unit, our

lab technicians and analysts are exposed to different types of dyes, chemicals and acids while

conducting tests. Although the latest equipments and PPE (Personal protective equipment) have

been provided to ensure safety and limit exposure, an element of accidents or danger is ever

persistent. To eliminate this possibility, we decided to procure “Robo-Lab” equipment to assist

our technicians in sample analysis under safe conditions. With the Robo Lab, exposure to

chemicals, dyes and acids is minimal, if any and results are accurate. The equipment was bought

at a cost of INR. 10 million and has been in operation in the lab for the last few months.

Child Labour:

Tirupur is the hosiery capital of India, but in recent times it has been in the limelight for all the

wrong reasons. The industrial houses located here have ample employment opportunities and

attracts people of all ages. Most of the industrial setups have no systems or control on the inflow

of employees and a majority of the workers are not on the permanent payrolls of these

companies. Situations like these provide an opening for underage laborers to enter an

organization and work without being noticed by their employers.

The child labour problems have been highlighted by many Non Governmental Organizations

(NGOs) and have been directed against all the industrial houses which employ underage

employees. Few have taken action and few are still in the process, But poverty and pressure to

earn livelihood has ensured that child labour still prevails in the Tirupur region.

Although in the last few years industrial houses have taken child labour seriously and have made

sincere efforts to eliminate it and the government has come out with various initiatives, child

labour still persists.

Being a socially responsible citizen, we understand the implications of this issue and have a zero

tolerance for child labour at all our business houses. We have formulated a child labour policy

and have written down procedures and systems to monitor the same.

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Organic Cotton:

Cotton, the most important fibre crop of India plays a dominant role in its agrarian and industrial

economy. It is the backbone of our textile industry, accounting for 70% of total fibre consumption

in the textile sector, and 38% of the country's export. Area under cotton cultivation in India (8.9

million hectares) is the highest in the world and employs seven million people.

Cotton productivity in India is quite low as compared to world standards. Modern cotton

production technology relies heavily on the use of fertilisers and chemicals to control insects,

pests, diseases, weeds and growth regulators. Cotton cultivated on 5% cultivable land consumes

54%3 of total pesticides used in Indian agriculture, and in few places, the rates are higher than

54%, resulting in immense ecological and human hazards and have resulted in poor profitability

of cotton farming.

The demand of organically cultivated, eco-friendly or ‘green’ cotton is increasing everyday and

the increase in “environmentally responsible” buying of products has lead the garment industry

to produce eco-friendly products. We have committed ourselves to encourage organic farming

and procure organic cotton for our production.

3 Reference: Organic Cotton Farming in India

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A new Green Factory Complex: “First of its kind” in the

region

We are building a new garment manufacturing complex

at Ayyampalayam, Tirupur District, Tamil Nadu, India,

which is expected to commence production by August

2010. We have invested significantly to incorporate

several green features in the factory's design so as to

reduce its ecological footprint and at the same time

enhancing the quality of the working environment. The

salient features of the green factory are as below:

• Utilize 12% lesser water

• Uses 100% renewable energy

We hope to achieve the “Platinum” green factory rating from the Indian Green Building Council

for this facility; the first of its kind in the region. We aim to design all our future facilities with the

green concept.

Carbon Neutral:

Climate change is possibly the biggest challenge of the

century. The last few years have seen frenzied media news

about how various industrial activities are contributing

towards climate change. We recognized that electricity

was our major source of GHG emissions. Over the last few

years, our conviction to reduce our carbon footprint has

resulted in the installation of wind power plants to meet

our electricity requirements. Today, our wind power plants

offset more GHG emissions than that emitted in our facilities.

SSG is proud to be one of the first in the Tirupur region to have received the “Carbon Neutral”

Certification.

Solar cookers (For process and cooking):

Solar energy is one of the most abundant source of energy available and the “least used”

renewable source of energy by humans among other renewable like wind, biomass or hydro.

We have successfully installed solar cookers and heaters at our dyeing unit (STP) which cater to

the needs of the canteen kitchen and in our process to produce steam. Although the cost of

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production of steam from solar heaters is much higher than conventional boilers, we have

invested owing to the fact that while solar is pollution free, the conventional boiler is not. We

have planned to install solar heaters in our SSMT-Unit 2 also to meet the steam requirements of

our process and canteen kitchen.

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Corporate Governance We operate in a competitive and challenging market, fraught with risks and opportunities. We

believe that good governance is the key for any business to be sustainable and the growth of our

company in the last two decades has vindicated our stand of building a strong value system and

adhering to our core business principles. We are committed to follow the ethical business

practices and abide by the law of the land in which we operate.

We have four committees which are functioning at all our business houses, these committees help

us in our administration and decision making process. The four committees are presented below:

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The responsibilities of the committees are to plan, train, implement and monitor systems, policies

and procedures. Each committee consists of a minimum of five employees and a management

representative from the top management where applicable, who oversees these committees and

authorizes decisions. The members of the committee are aware of their roles and responsibilities

and which are clearly defined. We have social compliance team, who regularly conduct internal

audits for all the units to monitor the activities and also improvements are suggested during

these audits.

Each of the committees meet once in a month to discuss and focus on the problems or issues put

forth by the employees and decisions are taken to rectify or mitigate the problems. The minutes

of the meeting are recorded and documented.

We are not a listed entity, but we have a Code of Business Conduct, which lays down important

Corporate Values that help regulate our value system and business practices. Compliance to the

Code of Conduct is mandatory for all employees.

The code clearly defines important Corporate Governance practices to be followed with respect

to the following:

1. Child Labour;

2. Forced Labour or Compulsory Labour;

3. Health and Safety Conditions;

4. Freedom of Association and right to Collective Bargaining

5. Discrimination :

6. Disciplinary Practices

7. Working Hours

8. Wages and Benefits

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9. Management Responsibility

For a detailed Code of Conduct please refer Annex section of this report.

Data collation and management:

We are equipped with Order Management Systems (OMS) software to capture and record the

data relevant to our day to day operations at all our units. We realize the importance of effective,

robust and real time data management systems and have decided to implement Enterprise

Resource Planning (ERP) across all our business units.

Enterprise resource planning (ERP) is an integrated computer-based system used to manage

internal and external resources including tangible assets, financial resources, materials, and

human resources.

The main objective of ERP implementation is to facilitate the flow of information between all

business functions inside the organization and manage the connections to external stakeholders

(suppliers and buyers). We have plans to go live with ERP by the end of FY 2010-11.

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Management Systems and Certifications:

Quality Management Systems (QMS) – ISO 9001: 2008

QMS has helped the organization in integrating various internal processes within the

organization and intends to provide a process approach for product execution. QMS has enabled

us to identify measure, control and improve our core business processes and has resulted in

improved business performance.

We have been recertified on 17 July, 2009 for meeting the requirements of ISO 9001:2008.

Customer Satisfaction:

A business can be successful and sustainable on a long term basis only by meeting customer

needs and maintaining quality.

At SSG we are committed to Quality and ensure that the quality of our products will not be

compromised at any given time, from the point of origin till our products reaches the customer.

Each product goes through stringent quality checks. Customer feedback is an important tool for

us to assess where we stand in terms of quality and meeting our customer needs, this exercise

helps us in retaining the customer’s trust and our credibility.

Our Quality Policy

“We, the employees of the Company commit ourselves to achieve and enhance customer

satisfaction through-out the implementation of internationally recognized Quality Management

System and aim for continual improvement during this period.

We will achieve them, by strictly implementing the following;

a) Proper determination of Customer requirements;

b) Better understanding of those requirements;

c) Clear and complete communication of them to the Factories ;

d) Delivering Quality Products in the agreed delivery date and in the competitive

Price.

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Social Accountability – SA 8000:2008

SA8000 is an international standard for improving working conditions around the world. It is

based on the principles of thirteen international human rights conventions, ten of which are

conventions of the International Labour Organization (ILO). The SA8000 standard is intended to

help apply these norms to practical work-life situations. SA8000 expands on the eight

conventions of the ILO’s Declaration of Fundamental Principles of Rights at Work which covers

child labor, forced labor, discrimination and free association and collective bargaining and

standards on health and safety, working hours, wages, and discipline.

Our employees are our biggest assets and have been responsible for our progressive growth in

the last two decades. Our objective is to support and provide all the necessary facilities to make

the workplace safe and better and complying to SA 8000:2008 is one of the measures in realizing

the objective resulting in employees being more productive. Our production unit has been re-

certified for SA 8000:2008 on January 08, 2010.

Global Organic Textile Standards (GOTS):

The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing

standard for organic fibres, including ecological and social criteria, backed up by independent

certification of the entire textile supply chain.

The aim of the standard is to define world-wide recognized requirements that ensure organic

status of textiles, from harvesting of the raw materials, through environmentally and socially

responsible manufacturing up to labeling in order to provide a credible assurance to the end

consumer.

Textile processors and manufacturers are enabled to export their organic fabrics and garments

with one certification accepted in all major markets.

Our production unit has been inspected and our products found to be in accordance with the

standards and have been are certified by Control Union Certifications on February 15th, 2009.

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Organic Exchange (OE):

Organic Exchange is a 501(C)(3) charitable organization committed to expanding organic

agriculture, with a specific focus on increasing the production and use of organically grown

fibers such as cotton.

Our long term goal is to increase the amount of certified organic land farmed for fiber production

by 50% per year. Achieving this goal will allow us to have a positive, significant, visible and

measurable impact on the world.

Our production unit has been inspected and our products found to be in accordance with the

standards and have been are certified by Control Union Certifications on February 15th, 2009.

Fair trade – FLO-CERT:

Fair trade standards are designed to tackle poverty and empower producers in the poorest

countries in the world. The standards apply to both producers and traders. The main focus is

secure better deals for the producers. The compliance check and certification is carried out by

FLO-CERT. We are proud to be part of Fair Trade.

The FLO-CERT certificate for Fair Trade for all the four units was awarded on September 25th,

2009 which permits us to trade in Fair Trade products.

OEKO-TEX:

The Oeko-Tex Standard 100 was introduced at the beginning of the 1990s as a response to the

needs of the general public for textiles which posed no risk to health. The standard helps the

consumer to assess the human ecological quality of textiles/ products and for textile and clothing

industries as uniform standard for practical assessment of potential harmful substances in textile

products.

Our baby products: Knitted t-shirts have been tested and certified as per the requirements of

Oeko-Tex Standard 100. Our production unit was re-certified on December 01, 2009 for complying with

the requirements of OeKO- Tex standard 100.

SSG – Sustainability Report 2009-10 - 26 – © Copyright of SSG

Stakeholder Engagement:

Our dialogue in the past has been only with one stakeholder; our customer. We realize and

understand the significance of engaging our other stakeholders also. As a first step towards our

multilevel stakeholder engagement, we have commenced communicating with other identified

stakeholders:

We perceive the need to communicate with multilevel stakeholders which would help us

understand the key risks and opportunities associated with our business. Since the formal

stakeholder engagement process is in its initial phases, we plan to strengthen it by forging closer

ties with our stakeholders and engaging them at regular intervals to continuously capture

stakeholder expectations and improve our performance. Our earlier stakeholder engagement had

been limited to only our customers and suppliers.

SSG – Sustainability Report 2009-10 - 27 – © Copyright of SSG

Key Performance Indicators

Disclosure of Management Approach on Economic Performance

Economic Indicators

We have robust systems to collate data on economic parameters like direct economic value

generated and distributed; revenues; operating costs; employee compensation; donations;

community investments; retained earnings; payments to capital providers and governments;

significant financial assistance received from government. The information related to these

parameters has been sourced from the data presented in the annual report that is verified and

audited by an external auditor. Though we do not have a policy for ensuring maximum

contribution from local suppliers, we have long standing relationship with several local

suppliers.

With respect to local hiring we follow the law of the land. Additional information on economic

and related parameters can be obtained from our annual report.

SSG – Sustainability Report 2009-10 - 28 – © Copyright of SSG

Our finished products are sold to International buyers and which constitutes 100% of our sales.

Buyers are predominantly from European Union (EU) and partly from United States of America

(USA).

As on March 31st, 2010 our total work force in all the four units was 899, as a part of our

commitment we provide Employees State Insurance (ESI) coverage and Provident Fund (PF).

The details of the contribution from employees and employer are as follows:

Sl no. Benefits SSMT STP SSG

1 ESI INR. 1.27 million

€ 0.22 million

INR. 0.27 million

€ 0.004 million

INR. 0.70 million

€ 0.121 million

2 Provident Fund INR. 4.73 million

€ 0.082 million

INR. 1.07 million

€ 0.018 million

INR. 2.40 million

€ 0.041 million

The SSMT- unit 1 received assistance from the Ministry of Textiles through the Technological Up

gradation Fund Scheme (TUFS). During the reporting period we had received the following

subsidies and grants from the government.

Sl no. Details SSMT unit 1 SSMT unit 2 STP SSG

1 Grants INR. 27.83 million

€ 4.85 million

No No No

Salary and Wages:

We follow the laws of region in which operate our business, for our SSMT Unit1 we follow the

National Floor Level wages directive and for our other three units we follow 1948- Rates of

Minimum wages Act issued by Labour Department, Tamil Nadu, India. The wages are paid on a

weekly basis and also on monthly basis, predominantly workers opt for weekly wages.

In the reporting period the total amount salary disbursed units wise are presented below:

Sl no. Details SSMT STP SSG

1 Salary in million INR. 22.63 million

€ 3.94 million

INR. 6.03 million

€ 1.05 million

INR. 15.03 million

€ 2.62 million

SSG – Sustainability Report 2009-10 - 29 – © Copyright of SSG

Our total investment in the Wind Energy Generators (WEGs) as on March 31st, 2010 was INR

653.94 million or € 11.37 million (inclusive of new 1,650 kW). The total installed capacity of

WEGs is 11.175 MW and the total number of WEGs installed as on date are 24 and the different

capacities of the WEGs are 225 kW (9 in nos.), 500 kW (9 in nos.), 600 kW (5 in nos.) and 1,650 kW

(1 in no.). We are adding one more WEG 1,650 kW capacity to the existing portfolio and this new

addition would increase our total installed capacity to 12.825 MW.

SSG – Sustainability Report 2009-10 - 30 – © Copyright of SSG

Disclosure of Management Approach on Environment

Environmental Indicators

We have systems and plans in place to addresses our concern towards conserving and improving

the environment. We have identified issues like water usage and recycling, waste management,

environmental compliance, conservation of natural resources. Even though we do not have an

Environmental Policy in place, we abide to QMS and are certified for ISO 9001:2008 under which

we execute management programs with specific goals and targets in compliance with the

corporate requirements, with a complete action plan to achieve the same.

- Environment KPI’s

We are conscious of maintaining a good environment and the implications of not undertaking

mitigation measures for environmental problems. During the reporting period there were few

data gaps observed in our SSG Unit and SSMT Unit-2 and due to this representation of few

indicators have not been reported. We have taken a notice of the same and have devised

measures to capture the relevant data. For emission factors we have used IPCC-2001 assessment

report values for calculating the GHG emissions and reductions.

Materials used:

The total raw material purchased during the reporting period stood at

3820.55 tonnes of cotton of which 199.92 tonnes (5.20%) were imported

from Africa as a part of our association with CMIA program and organic

cotton purchase stood at 368.74 tonnes (10%).

Other associated materials were carton boxes and polyethylene bags which was 4002.54 tonnes

used for packing during our internal transportation between our units and products delivery to

the clients. The total amount of diesel and furnace oil purchased during the reporting period was

288.21 KL and 9,750 KL respectively.

SSG – Sustainability Report 2009-10 - 31 – © Copyright of SSG

Electricity, steam and GHG emissions:

The electricity produced from our WEGs are used for captive consumption at all our units and

during power shut downs we depend on our diesel generators to meet electricity needs.

The electricity production from wind energy generators during the reporting period was

95,803.04 GJ of which 53,773.20 GJ was utilized for all our units and the surplus 42,029.84 GJ was

sold to the state grid.

During the reporting period the energy consumption for the four units are as follows:

Units Electricity

produced off site

(WEGs)

Electricity

Produced at site

Steam produced

and used

SSG GJ 665.46 0 Not available

SSMT

Unit -1

Unit -2

GJ

GJ

8,447.28

38,651.9

0

217.20

Not applicable

Not available

STP GJ 6,008.56 1674.30 11544.92

Total GJ 53773.20 1891.50 11544.92

The greenhouse gases emissions were primarily from our diesel generator sets at our units and

use of wood for our boilers. The annual greenhouse gas emissions were 4,508.95 tonnes of CO2e.

The electricity produced from our WEGs had saved 22,620.16 tonnes of CO2e emissions, making

us a net “Carbon Positive” organization.

We have set a goal of reducing our GHG emissions every year by 5%, we understand the goal

would involve additional projects and additional investments, but we are committed to

contribute our mite towards reducing global greenhouse emissions.

Water usage and recycling:

The water consumption at all our four units is mainly for two purposes which are:

Domestic use (drinking, cooking and water closets)

Process : Steam production for ironing, for dyeing unit process and sprinkling purposes

at the SSMT

SSG – Sustainability Report 2009-10 - 32 – © Copyright of SSG

Information pertaining to water usage and recycling were documented in our dyeing unit (STP)

alone and in other three units the information present could not be used for the reporting. To

overcome this problem for the next reporting period, we have drafted systems to capture the data

accurately which can then be presented in the report. The main supply of water for our three

units (dyeing, production and SSMT unit-2) is from the Municipality and for SSMT unit-2 we

depend on ground water from our bore wells.

Water purchased from the municipality for our dyeing unit in the reporting period was 8,550 KL.

Waste water:

Dyeing units in Tirupur District have come under tight scrutiny of the Tamil Nadu Pollution

Control Board (TNPCB) and Supreme Court of India’s order. The damage caused to the water

bodies and the public outcry has been instrumental in the shutdown of many dyeing units and

has led few dyeing units to take preventive and mitigation measures.

At our dyeing plant (STP) we have installed Salt and Water Recycling plants to achieve Zero

Liquid Effluent Discharge. Equipped with multi effect Evaporator and Crystallizer it enables the

recovery and re-use of salt and water. We have also installed primary, secondary and tertiary

effluent treatment plants with reverse osmosis systems for recycling water. The other two units

are dry process units and the major source of waste water produced is from the water closets.

Wastewater treatment has been operational in our dyeing unit and mill, with our dyeing unit

recycling 90% of wastewater and reusing the treated water in the process and other requirements.

During the reporting period the wastewater recycled and reused were 54.19 KL and 48.77 KL

respectively.

Waste Generation:

We have systems in place to collect and dispose the waste in a scientific manner. The major

contributors of waste are SSG and SSMT unit-2. A few categories of waste which are non-

hazardous or organic are sold to registered and recommended scrap dealers and vendors for

recycling and reuse. Hazardous waste is generated predominantly at our dyeing plant (STP),

during the reporting period the waste generated at the two units are presented below:

SSG – Sustainability Report 2009-10 - 33 – © Copyright of SSG

Normal or Non

Hazardous Waste

Reusable waste Hazardous waste

SSMT Unit -2 15.18 tonnes 5.5 tonnes Nil

STP 3.80 tonnes 4.20 tonnes 17.56 tonnes

Ozone Depleting substances:

We do not employ any processes which involve release or use of substances which are Ozone

Depleting and the fire extinguishers used in all the four units are free from any kind

Chlorofluorocarbons (CFCs) or Hydrochlorofluorocarbons (HCFCs). The air conditioners which

we is being used at our offices are also CFC and HCFC free.

Spills:

We take preventive and precautionary measures during the transportation, loading and

unloading of chemicals, dyes and fuels. During the reporting period there have not been any

major spills of dyes or chemicals or fuels at any of our units.

Compliance:

Compliance to legal and statutory requirements is vital for operating our business without any

hindrance and risks. We have complied with all obligatory legal and statutory requirements and

have ensured not to attract any penalties or fines during the reporting period.

Expenditure:

The total expenditure related to the environmental protection stood at INR. 8.24 million or 0.14

million euros, the expenses were mainly on purchase of new lab equipments, setting up of

anaerobic digestion tank, Reverse Osmosis (RO) membranes and Pollution Control Boards -

consent renewals.

SSG – Sustainability Report 2009-10 - 34 – © Copyright of SSG

Ban of Chemicals:

Based on the request from our customers end, effective from April 2009 we have banned the use

of the following chemicals at all our units:

Sl no. Banned Chemicals 1 Benzene (71-43-2) 2 Methylene Chloride (7509-2) 3 Perchloro ethylene (127-18-4) 4 N.N.Dimethyl formamide (68-12-2) 5 Cellosolve (110-80-5) 6 Methyl Cellsolve (109-86-4) 7 Toluene (108-88-3) 8 Trichloro Ethylene (79-01-6) 9 Carbon Tetrachloride (56-23-5)

10 Phenol (108-95-2) 11 Cellosolve Acetate (111-15-9) 12 Methyl Cellsolve Acetate (110-49-6)

Social Indicators

We do not have a policy or framework which guides to support our local community, but we are

associated with one NGO – Anbu llam, Tirupur and have financially supported various blood

camps donation and AIDS awareness programs held in Tirupur. We had volunteered in sapling

plantation drive on one occasion. This year we have initiated a structured stakeholder dialogue

and plan to further strengthen the process of inviting the feedback from associations, NGO’s and

people of the society in which we operate.

SSG – Sustainability Report 2009-10 - 35 – © Copyright of SSG

Disclosure on Management Approach on Labour Practices and Decent Work

We have dedicated committees to manage our people, resolve their problems and cater to their

requirements. Our teams visit all the units on regular intervals to address and solve labour

related issues. Further we have comprehensive training programs to addresses aspects like

ensuring process safety, compulsory use of personal protective equipment, promoting

occupational health, organizing training sessions and creating a safe work environment. All our

sites follow Suppler Ethical Data Exchange (SEDEX) Guidelines for Ethical Standards under

which every site executes programs with specific goals and targets in compliance with the

corporate requirements, with a complete action plan to achieve the same.

It is obligatory for the management and every employee to sign the company's code of conduct.

We believe in equal opportunities principle and do not practice gender bias. We are a responsible

organization and proscribe child labour. We have deployed systems to check and verify the age

of our personnel and also regular check by the HR team is carried out to ascertain the age of

employees.

SSG – Sustainability Report 2009-10 - 36 – © Copyright of SSG

We have an optimized number of employees with well defined job profiles and responsibilities.

We are open to recruiting people from any part of the country but we do give preference to the

local people. This is apparent form the fact that 99.8 % of our employees are from the state of

Tamil Nadu.

Total workforce of all the four units as on March 31st, 2010 stood at 899 in nos. The unit wise

break up of workforce is illustrated below:

Male in

nos. Female in

nos. STP 67 1 SSMT Unit-1 209 66 SSMT Unit-2 64 227 SSG & Office staff 169 96

Total 509 390 We believe in equal opportunities principle and do not practice gender bias. We are a responsible

organization and proscribe child labour. We have deployed systems to check and verify the age

of our personnel. The retirement age fixed for all our units is 60 years and only in our SSMT-Unit

1 we have one person who has volunteered himself to as a security guard in our unit.

SSG – Sustainability Report 2009-10 - 37 – © Copyright of SSG

Employee’s health and safety is of top priority to us, we regularly conduct health and safety

trainings which focus on: working conditions, handling machinery, using of personal protective

equipments, first aid and fire drills. We have committees at all our units to supervise the workers.

We have employees who are trained exclusively for obtaining First Aid and Fire Fighting skills,

the name and contact numbers of the trained employees are displayed in the work areas. We

want to ensure a zero accident record but during the reporting period three accidents had

occurred and were reported.

Accidents:

Two female employees at SSMT-Unit 2 (Spinning):

1. Quality Assurance Assistant: While working with the analyzer machine, her right hand

index finger accidently came in contact with the moving part of the machine and resulted

in an injury. The cost of treatment was borne by the company.

2. Maintenance Assistant: While inspecting the buffing machine, her right hand slid and was

stuck in between the grinding stone and machine, resulting in an injury to her right hand.

The cost of operation and treatment was borne by the company.

One male employee at STP (Dyeing unit):

3. Boiler Helper: While loading firewood into the boiler, one huge log had slipped and hit the

left hand of the employee resulting in an injury to his left hand ring finger. The cost of

treatment was borne by the company.

In all the above cases during the absence at work none of the employees has any loss of pay.

The accidents had resulted in 109 days of absenteeism. The post accidents assessment revealed

that accidents occurred mainly due to the negligence of the employees and a decision was taken

on providing thorough training on working, handling machinery and related safety measures.

SSG – Sustainability Report 2009-10 - 38 – © Copyright of SSG

Working hours:

Our spinning and dyeing unit have three, eight hour shifts per day and at our production units

we work one eight hour shift basis and all our units have ‘Over Time’ policy which allows the

employee to decide and volunteer for extra or over time work. We would also like to mention

that on short occasions we work for additional hours to meet our targets and only employees

who are interested (voluntarily) to work additional time are encouraged to come and work after

their scheduled shift.

Continuous training and learning helps us to work and deliver better. We have different training

modules covering important aspects of Human Rights, Code of Conduct, Health & Safety, Use of

PPE equipments and statutory benefits. In the reporting period the total hours accounted for

training stood at 4,803 hours which is inclusive of all the four units. The average hours of training

based on employee category is depicted below:

Remuneration:

The three units: SSMT Unit-2, SSG and STP employees earned greater than the stipulated

minimum wages under “Minimum Wages Act – 1948, Tamil Nadu, India and National Floor

Level wages which is being followed at our SSMT Unit-1.

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Human Rights:

The employee strength has grown three fold in last few years and so has our approach towards

their welfare, rights and safety. Our practices have been formulated as policies, with these

policies reflecting the way in which we want to run our business. We follow the statutory

requirements pertaining to Human rights and other voluntary standards. We have an open door

policy and we encourage all our employees to voice their opinion on our policies and programs.

Our committee team members meet the employees on regular intervals, which help us in

understanding their expectations and concerns.

SSG – Sustainability Report 2009-10 - 40 – © Copyright of SSG

Human Rights:

We are committed to providing a better working environment for our employees, with the

policies and procedures drafted and practiced to make our workplace a better place. We

regularly impart training to our employees for them to understand their rights during their

presence at our company. In the reporting period 2,928 hours were spent exclusively training

employees on aspects related to Human Rights and other benefits.

We have a ‘no discrimination policy’ by which we are committed not to offend or discriminate

job seekers or existing employees based on their caste, religion, language, gender, country

,political affiliation, colour, race, union membership and pregnancy status. During the

reporting period there were no incidents reported on any kind of discrimination.

We do not have any trade unions present in our company and we do not restrict any employee

from joining any union or association of his/her choice. Our Code of Conduct expresses the

following:

• Employees are free to joint any trade union of their choice and they shall not be restricted to

join unions or to form a union;

• Union representatives are not restricted to meet the employees and discuss;

• In absence of a union, they shall be allowed to meet the management directly and do

bargaining;

• Works committee shall be formed to do any discussion or Collective Bargaining.

We do not encourage any underage workers or child labourers in all the four units, we take

special attention while recruiting our employees. Our job application form clearly indicates that

child labour would not be entertained under any circumstances. We also encourage our suppliers

and vendors to abide to the sample policy as ours. The same has been delineated in our code of

conduct and Child Labour policy.

All our units abide by the Code of Conduct and we do not patronize any activities which

result in forced or compulsory labour. The following are strictly being followed at all our

units:

• No form of Forced / Compulsory Labour (verbal, physical, psychological) shall be

allowed / practiced in the company.

SSG – Sustainability Report 2009-10 - 41 – © Copyright of SSG

• No original documents (like passport, license, certificate, etc) collected during

recruitment.

• No bonded Labour system practiced by the company.

• No long term loan with excessive interest percentage shall be practiced.

Our Social Compliance team is responsible for supervision and ascertaining that above stated

are practiced in the organization at all levels.

SSG – Sustainability Report 2009-10 - 42 – © Copyright of SSG

Glossary of Terms ABT Aid by Trade

CFC Chlorofluorocarbons

CMIA Cotton Made in Africa

CO2 Carbon di oxide

ESI Employees State Insurance

FY Financial Year

GJ Giga Joules

GOTS Global Organic Textile Standard

MW Mega Watt

GRI Global Reporting Initiative

GHG’s Greenhouse Gases

HCFC Hydrocholorofluorocarbons

ILO International Labour Organization

INR Indian Rupee – official unit of currency in India

ISO International Organization for Standardization

KL Kilo Litres

MW Mega Watt

NGOs Non Governmental Organizations

NREGS National Rural Employment Guarantee Scheme

OE Organic Exchange

PPE Personal Protective Equipment

QMS Quality Management Systems

SA Social Accountability

SEDEX Suppler Ethical Data Exchange

SSG Sree Santhosh Garments

SSMT Shri Santhosh Meenakshi Private Limited

STP Santhosh Textile Process

TNSPCB Tamil Nadu State Pollution Control Board

TUFS Technological Up gradation Fund Scheme

WEGs Wind Energy Generators

SSG – Sustainability Report 2009-10 - 43 – © Copyright of SSG

Annexure

Annex -1 – Business Code of Conduct

The Code of Conduct of Sree Santhosh Garments is documented as below for communication to

their employees / Suppliers for their better understanding and follow up in their premises.

This COC aims for better social and ethical conditions, working environment in the company and

all the applicable benefits are paid to their employees.

1. Child Labour :-

• The company shall not engage in or support any form of Child Labour in their premises, at

any cost for any reasons what so ever.

• Adult labours are only preferred to join the company.

• Age verification of everyone is compulsory before recruitment to any position in the

company. Copy shall be collected and maintained in their records.

2. Forced Labour / Compulsory Labour :-

• No form of Forced / Compulsory Labour (verbal, physical, psychological) shall be allowed /

practiced in the company.

• No original documents (like passport, license, certificate, etc) collected during recruitment.

• No bonded Labour system practiced by the company.

• No long term loan with excessive interest percentage shall be practiced.

3. Health and Safety conditions:-

• Sufficient Lighting and Ventilation shall be provided in all sections according to their work

nature.

• First Aid Boxes and its minimum contents shall be provided as per legal requirements along-

with trained employees for First Aid

• Fire Extinguishing arrangements shall be made with trained employees in all areas of work

• Potable drinking water shall be provided to all employees

• Toilets and Urinals shall be provided for all employees (male / female) as per legal

requirements and shall be maintained well, clean and odorless, sufficient water shall be

available during working hours

SSG – Sustainability Report 2009-10 - 44 – © Copyright of SSG

• Provision and usage of Personal Protective Equipments (PPE) like mask, gloves, needle

guards, eye guards, metal gloves, goggles, ear plug, ear muff, etc shall be effectively done.

• Usage of any chemical shall be listed and their Material Safety Data Sheets (MSDS) shall be

collected to provide necessary training to the users

• Necessary Health and Safety Trainings shall be provided and records shall be maintained for

reference

• All electrical installations shall be provided and maintained in safe and good conditions

• All rotating and moving parts shall be provided with proper guards and covers

4. Freedom of Association and right to Collective Bargaining:-

• Employees are free to joint any trade union of their choice and they shall not be restricted to

join unions or to form a union

• Union representatives are not restricted to meet the employees and discuss

• In absence of a union, they shall be allowed to meet the management directly and do

bargaining

• Works committee shall be formed to do any discussion or Collective Bargaining

5. Discrimination :-

• There shall not be any form of Discrimination in the terms of colour, religion, language, caste,

gender, country, etc

• Equal work shall be paid equally (and any difference in benefits are only based on their

efficiency and capability and not a discrimination)

6. Disciplinary Practices:-

• Employees shall be treated properly during their working in the premises. Any

discrepancies/ mistakes shall be dealt properly as per procedures of company and legal

requirements. Records of any such cases shall be maintained properly.

7. Working Hours :-

• Working hours of all employees shall be as per local legal laws and shall not exceed 8

hours/day and 48 hours/week for regular working

SSG – Sustainability Report 2009-10 - 45 – © Copyright of SSG

• Over Time working shall be limited always and shall not exceed 2 hours/day and 12 hours /

week and 50 hours / 3 months

• One day weekly off shall be provided to all employees, after every 6 work days

8. Wages and Benefits :-

• Wages shall be paid as per local legal laws for all employee categories and records shall be

maintained for evidencing them.

• Over Time work shall be always paid at a premium rate and records shall be maintained for

evidencing them

• Benefits as per law like ESI (Employees State Insurance) and EPF (Employees Provident

Fund) shall be paid to employees

• Other benefits like Bonus, leave wages, holiday wages also shall be paid

9. Management Responsibility :-

• Management shall ensure the proper understanding of above requirements and local legal

law requirements and effective implementation of them.

• Sufficient measures shall be taken to maintain this Code of Conduct in all applicable

premises.

* * * * * * * *

SSG – Sustainability Report 2009-10 - 46 – © Copyright of SSG

Annex-2 - List of Certificates

SSG – Sustainability Report 2009-10 - 47 – © Copyright of SSG

SSG – Sustainability Report 2009-10 - 48 – © Copyright of SSG

GRI Content Index Pg no Reported

Yes No Profile

1.1 Statement from the most senior decision maker of the organization 3

1.2 Description of key impacts, risks, and opportunities 13 to 15

Organization profile

2.1 Name of the organization. 6

2.2 Primary brands, products, and/or services. 11

2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. 6

2.4 Location of organization’s headquarters.

2.5 Number of countries where the organization operates 6

2.6 Nature of ownership and legal form. 19

2.7 Markets served 27

2.8 Scale of the reporting organization, including

2.9 Significant changes during the reporting period

2.10 Awards received in the reporting period.

Report Parameters

3.1 Reporting period 6

3.2 Date of most recent previous report. 6

3.3 Reporting cycle 6

3.4 Contact point for questions regarding the report or its contents 7

Report scope and boundary

3.5 Process for defining report content 6

3.6 Boundary of the report 6

3.7 State any specific limitations on the scope or boundary of the report 6

3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.

6

3.9

Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.

29

3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement 6

3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. 6

3.12 Table identifying the location of the Standard Disclosures in the report. 41

ASSURANCE

3.13 Policy and current practice with regard to seeking external assurance for the report.

SSG – Sustainability Report 2009-10 - 49 – © Copyright of SSG

Governance, Commitments, and Engagement

4.1 to 4.10 Governance 19

4.11 to 4.13 Commitments to external initiatives 20

4.14 to 4.17 Stakeholder Engagement 25

5 Management Approach and Indicators

Economic

EC 1

EC 2 27

EC 3 27

EC 4 28

EC 5

EC 6

EC 7

EC 8

EC 9

Environment

Materials EN 1

31

EN 2 31

Energy EN 3 EN 4 EN 5 EN 6 EN 7

31

Water EN 8 EN 9 En 10

31 to 32

Biodiversity EN11 EN 12 EN 13 EN 14 EN 15

Emissions, Effluents and Waste EN 16 EN 17 EN 18 EN 19 EN 20 EN 21 EN 22 EN 23 EN 24 EN 25

31 to 32

SSG – Sustainability Report 2009-10 - 50 – © Copyright of SSG

Products and Services EN 26 EN 27

32

Compliance - EN 28 33

Transport - EN29

Overall - EN 30 33

Social

Labor Practices and Decent Work

Employment LA 1 LA 2 LA3

36

Labour / Management Relations LA 4 LA 5

36

Occupational Health and Safety LA6 LA 7 LA 8 LA 9

37

Training and Education LA 10 LA 11 LA12

38

Diversity and Equal Opportunity LA13 LA14

38

Human Rights

Investment and Procurement Practices HR1 HR2 HR3

40

Non Discrimination - HR 4 40

Freedom of association and collective bargaining - HR5 40

Child Labour - HR6 40

Forced and Compulsory Labour - HR7 40

Security Practices - HR8

Indigenous rights - HR9 40

Society

Community - SO1

Corruption SO2 SO3 SO4

SSG – Sustainability Report 2009-10 - 51 – © Copyright of SSG

Public Policy SO5 SO6

Anti Competitive Behaviour- SO7

Compliance - SO8

Product Responsibility

Customer Health and Safety PR1 PR2

Product Service and Labeling PR3 PR4 PR5

Marketing and Communication PR6 PR7

Customer Privacy - PR8

Compliance - PR9