First Level

Financial Solvency in Insurance Industry

Foundation and Activities

State of Ownership

Novin Insurance Company was founded in 2006 as the 18 Iranian insurance company (national number 10103808680) in Islamic Republic of Iran and was registered on 2006/01/10 with the number of 263461 in Tehran Company Registration Office. Novin then started the official activity after receiving its permission No. 30881 from Central Insurance of I.R.Iran

• Public stock • Private shareholders

• Providing direct services in every section of Life/Non-Life insurance• Investment from the source of company's capital and technical & legal reserves.• Providing reinsurance cessions & obtaining coverage neededAll the company's operational activities as well as investments are done in accordance with law & regulations of Central Insurance of I.R. Iran establishment, Non-Governmental insurance organizations establishment law, Commercial Law, High Council of insurance bylaws and company statute.

• The capital of Novin is IR.Rls 1500 billion (divided to 1500 million common

shares each IR.Rls 1000) Which is totally paid.

• first level; approved by Central Insurance of I.R Iran

Scope of Activity

Capital

Financial Solvency

Field of Activity of Company's Founders

• Finance & Banking: EN (Eghtesad Novin) Bank and its subsidiaries• Industrial: Behshahr Industrial Development Group and subsidiaries (owned by Bank Melli Iran)• Oil & Petrochemical: Pension Fund Investment of Oil Industry Co., Petrochemical Industry Investment Co.• Construction: Iran Construction Investment Co. and subsidiaries,Stratus International Contracting Co. and subsidiaries, Novin Housing Supply Co.

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Some Main Shareholders:

• EN (Eghtesad Novin) Bank and its subsidiaries • Stratus International Contracting Co. and subsidiaries• Behshahr Industrial Development Group and subsidiaries (owned by Bank Melli Iran)• Iran Construction Investment Co. and subsidiaries• Oil Industry Pension Fund Investment Co.• Petrochemical Industry Investment Co.

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Mission

Vision

Our Values

• Trustworthiness • Professional ethics and attitude• Development and retention of human assets• Meritocracy• Continuous improvement and increase of efficiency• Costumers' rights and expectations observation

• Respect the law and regulations• Motivation and vitality• Participation and unity • Fulfillment of beneficiaries' right• Fair competition.

• Providing high standard and various insurance services in order to establish financial security and comfort for society

• Being top insurance company in organizational excellence and being one of the five best private companies in insurance industry market in terms of premium and profitability.

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Objectives and Strategies

• Increasing customers satisfaction• Developing the relationship with customers• Identifying the customers' needs in the field of insurance services• Promoting the quality of services and provide distinct services in local market• Implementing risk management system• Using optimized information systems• Reinforcing monitoring and controlling systems• Increasing the technical knowledge of staff and agents• Implementing optimized process in the company• Increasing the loyalty and commitment of staff and agents

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Insureds' special portal.

Comprehensive system for following the medical claims

24 - hour center for issuing medical nomination letters

24 - hour contact center for motor hull claims (Auto Plus Plan)

Special services and facilities for customers

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Fire

Motor

Services and products

• Residential units

• Industrial units & factories

• Commercial units & warehouses etc.

• Third Party Liability and driver's accident

• Hull

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Marine & Cargo

Miscellaneous

• Import

• Export

• Transit

• Inland

• Marine Hull

• Aviation

• Cash (in safe and in transit)

Energy & Engineering

• Maintenance : CMI, CECR, CPM

• Construction : CAR, EAR

• Energy: Offshore & Onshore

• Others

Liability

• General Liability

• Producer and seller of Products Liability

• Employers' Liability

• Professional Indemnity

• Contractual liability

• Others

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Personal lines (Individual)

Personal lines (Group)

• Medical & Health

• Accident

• Life

• Term Life

• Universal Life

• Decreasing Life

• Accident

• Travel Insurance

New products and services

• Auto Plus Plan (for motor hull)

• Special plan for residential complex

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SabzevarMashhad

Birjand

Kashan

Sari

GorganBojnordRasht

ZanjanQazvin

Karaj Tehran

Qom

Tonekabon

Sanandaj

Ardebil

Ouromiyeh

Tabriz

KhorramabadIlam

Kermanshah

Hamedan

Isfahan

Kerman

Yazd

Semnan

Ahvaz

Yasuj

Shahr-e Kord

Bandar Abbas

Zahedan

ShirazBushehr

Arak

Golpaygan

Sales Network's Distribution

Novin Insurance Company provides high standard services for the customers through more than 1400 agents and 38 branches all over the country. In accordance with company's strategies, it attempts to promote its sales network qualitatively and quantitatively

“Notable Achievements

• Promoting financial solvency ratio to the first rank• Transparency of financial statements• Enhancement of customers' satisfaction• Accelerating in issuing policy and providing aftersales services• Appropriate portfolio growth • Optimization of portfolio composition• Payment of life insurance profit share to the customers on due date, without any deduction• Designing new products and services based on market needs • Free of charge consultation & technical advice to the beneficiaries such as:customers, shareholders & agents

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• Gold ranking nominee for costumers' rights obsevation, 2018• Iranian national financial management award, 2017• ISO certificate 9001-2008 granted by SGS, during 2011-2017• Winner of financial transparency table in 2016• Silver ranking nominee for costumers' rights observation, during 2013-2016• Award of 1 marketing conference in 2015• Certificate for International Brand granted by IGS, 2013-2014• 2-star letter of appreciation for Organizational Excellence commitment, 2013-2014• Bronze ranking nominee for costumers' rights observation, 2011-2012• Certificate for Organizational Excellence, 2009 and 2012• Award of customers' satisfaction national conference, 2011• Award of National Worthy brand, 2010• Certificate granted for costumers' rights observation, 2008-2010• Award of people thanks national festival, 2009• Award of 4 & 6 scientific public relations symposium (Ipra), 2008-2009

“Awards & Honors

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• Eghtesad Novin Bank• Industry and Mine Bank• Stratus International Contracting Company• Behshahr Industrial Development Group• Eghtesad Novin Leasing Company

• Oil and Energy• Universities• Telephone and Communication Service Operators• Municipalities• Provincial Government• Water and Sewage companies• etc

Some of major legal customers

Clients in the various field of activity such as:

Novin Insurance Co. is proud and honored to obtain a trustworthy aspect among notable customers in various industries. Some of them are as follow:

NEW IDEA NEW LIFE