FIRO-BFundamental

Interpersonal

Relations

Orientation

Behavior

History

• 1958Will Schutz, Ph.D. Submarine Personnel

• 1978Consulting Psychologists Press

• 1996Revised Self-Scorable

Self-Awareness = Key

• Personal/Professional Development

• Employee/Management Relations

• Career Development

• Team Building

• Leadership Development

• Emotional Intelligence

“Goodness of Fit”

The FIRO-B can help to determine how good one fits in various

situations and work environments and with various people

Theory

• Beyond our survival needs (food, safety, warmth, shelter) we have unique interpersonal needs that motivate us

• We become uncomfortable and anxious when our “set point” is not being met

• Schutz identified three needs (inclusion, control, and affection), and two levels (expressed and wanted)

• The Six-Cell Model

The Six-Cell Model

Three Interpersonal NeedsINCLUSION (I) CONTROL (C) AFFECTION (A)

Expressed Needs

Expressed Inclusion (eI)

Expressed Control (eC)

Expressed Affection (eA)

Wanted Needs

Wanted Inclusion (wI)

Wanted Control (wC)

Wanted Affection (wA)

Interpersonal Need One: Inclusion

• Relates to forming new relations and associating with others in your life

• How much attention, recognition, and contact you seek from others

• Your relationships with groups, both small and large

Interpersonal Need Two: Control

• Relates to decision-making, influence and responsibility, and persuasion

• The extent of power or dominance a person seeks

• How much you want to lead others or want others to lead and influence you

• Refers to one-on-one relationships and your behavior in groups

Interpersonal Need Three: Affection

• Relates to emotional ties and warm connections between people

• The extent of closeness that a person seeks

• Your need to establish comfortable, warm one-on-one relationships with others

Characteristics Associated with the Three Needs

Inclusion Control Affection

Association Power Being personal

Interaction Authority Closeness

Distinction Influence Openness

Prominence Responsibility Supportiveness

Attention Leadership Being Affirmed

Participation Consistency Warmth

Involvement Decisiveness Empathy

Contact Dominance Encouragement

Belonging Competitiveness Appreciativeness

Two dimensions Measured for Each Need

Expressed

Preference for initiating behavior

What you actually doCan be observed

by others

Wanted

Preference for having others initiate

What you really wantMay not be shown

openly

Your FIRO-B Results: How to Score the Self-Scorable

eI

wI wC wA

eAeC

Inclusion• recognition• belonging• participation

Control• influence• leading• responsibility

Affection• closeness• warmth• sensitivity

ExpressedBehavior• what I prefer to do• how much I initiate• observable action

WantedBehavior• how much I want others to initiate• how much I prefer to be the recipient

TOTALINCLUSION

eI+wI

TOTALCONTROL

eC+wC

TOTALAFFECTION

eA+wA

TOTALEXPRESSED

eI+eC+eA

TOTALWANTED

wI+wC+wA

OVERALLexpressed

+wanted

How Others May See YouInclusion

High Wanted Inclusion

1. May take rejection as devastating.

2. May think being away is missing the action.

3. May take lack of acknowledgment as negative

How Others May See YouInclusion

Low Wanted Inclusion

1. May feel invitations are obligations.

2. May not want to be singled out.

3. May consider group time wasteful.

How Others May See YouAffection

High Wanted Affection

1. May find a lack of concern as insensitive

2. May need continuous feedback.

3. May find distance from others a personal loss.

How Others May See YouAffection

Low Wanted Affection

1. May find reassurances as superficial

2. May become offended by personal questions.

3. May find emotions as distracting - even your own.

How Others May See YouControl

High Wanted Control

1. May perceive any structuring as inadequate

2. May consider standard procedures as important

3. May take sole responsibility as burdensome

How Others May See YouControl

Low Wanted Control

1. May not want any control.

2. May feel pressured by plans and stressed by structure.

3. May find competitive behavior annoying.

Low(Range 0-3)

Average(Range 4-6)

High(Range 7-9)

Inclusion

Expressed

Exclusive, Select

Flexible, Comfortable

Over social

Wanted Lonely, Under social

Flexible, Comfortable

Over social

Control

Expressed

Abdicate, Non-assertive

DemocratDominant, Compulsive

Wanted Inflexible, Rigid

DemocratOver

dependent

Affection

Expressed

Impersonal, Under social

Genuinely affectionate

Over social, Emotional

Wanted

Keeps distance,

Under personal

Genuinely affectionate

Over personal

The FIRO – B Analysis: