Fire Protection

& Emergency

Preparedness

Education

Training Module

Family Entertainment Centers - Keeping Your Guests Safe

Loss Control

and Safety

Loss Control and Safety is a daily responsibility of your individual management. The information

presented in this training module is not a substitute for your own loss control program. The

information should not be considered as all encompassing, or suitable for all situations, conditions, or

environments. Each organization is responsible for implementing their safety/injury/illness prevention

and risk management programs and should consult with legal, medical, technical, or other advisors as

to the suitability of using the information gained in this presentation.

Purpose

Training Requirements

Emergency Coordinator & Employee Responsibilities

Typical Emergencies & Response Situations, including:

Fire/Explosion Reponse

Adverse Weather/Tornado

Power Outage

Chemical Spills

Earthquake

Training Outline

Medical

Purpose

To establish notification and response procedures to protect life and property, and prevent

employee/visitor/customer injuries in the event of a major emergency.

Raise awareness and recognize potential emergencies.

Provide ways to eliminate, mitigate, and prevent exposures that could lead to emergencies.

Discuss what to do in the event of an emergency including evacuation and/or sheltering in place.

This training course is NOT designed to teach you to fight fires, clean-up hazardous spills, or

provide first aid/CPR.

The above activities should be performed by only professionals with the requisite training,

experience, and equipment to respond to emergencies safely.

Anyone can call 911 for immediate emergency response. However, the Emergency Response

Coordinator(s) must be notified of any emergency or unsafe condition to assess and remedy

the situation.

Common or Typical Emergencies

Adverse Weather/Tornado

Fire/Explosion

Chemical spills

Medical

Power Outages & Gas leaks

Earth Quakes

Based on geographic region and nature of operations, it may be necessary

to develop additional plans that address issues such as hurricanes, floods, etc.

Emergency Action PlanThe written EAP plan for your facility should at the minimum address the following:

• Medical Emergencies • AED’s onsite• Fire Protection & Prevention• Emergency Shelter/Evacuation

• Severe Weather Plan • Chemical release & Spill Response• Power outages

Emergency Action Plans

The Shelter/Evacuation Floor Plan should include the location of:

• Exits• Primary and alternate escape routes• Designated assembly area outside the building• Fire extinguisher locations

• Alarms systems• First aid & Blood Borne Pathogens kits• Severe weather shelter

Emergency Response Plan• A list of all Emergency Response Coordinators & Emergency Phone List.• Training schedule for employees.• Emergency agencies and phone numbers.• Inspection forms and frequency of checks for the emergency equipment and systems

(i.e. fire extinguishers, fire protection systems, first aid kits, spill kits, etc.).• Emergency Response Coordinator roles and responsibilities.

Emergency Action Plan TrainingEAP training should cover the following minimum topics:

• Review of the Emergency Shelter/Evacuation procedures and associated maps or floor plan showingshelter areas and exits

• Responsibilities specific to each employee as outlined in the plan• Elements of the plan which employees must know to protect themselves in the event of an emergency• Hazards and situations that warrant activation of the plan• Location of nearest exit and alternate escape routes• Location of the closest manual fire alarm station and if trained to use• The nearest fire extinguisher

Emergency Preparedness & Response Training

All employees will receive Emergency Response training:• When hired• Annually• When any changes occur to the program

All Emergency Response training needs to be documented covering:• Trainer’s name• Trainees or attendees name• Date of training• Topics covered

Emergency Response Coordinator Responsibilities• An Emergency Response Coordinator and at least one back-up coordinator per work

shift should be identified for each facility. The person(s) should be well versed in:

• The development of the Emergency Preparedness and Response Program.

• Needed Emergency Equipment, placement and its proper use. (First aid kits, AED units,

eye wash/shower stations, fire extinguishers, spill clean-up supplies, BBP kits, etc.)

• Facility Layout and Utility Systems.

• Facility fire Protection & Prevention Systems.

Emergency Response Coordinator Responsibilities• If the emergency response coordinator and support staff are trained to respond to a

medical emergency, the medical response team will be certified and trained on CPR

and first aid and Blood Borne Pathogens.

• A current list of Emergency Response Coordinator(s) and Team Members will be

maintained including posted phone numbers for employee reference. The list will

be reviewed and updated annually.

• Know how to handle all expected emergency situations and guide and direct others

in the event of an emergency.

Emergency Response Coordinator Responsibilities• The Emergency Response Coordinator should schedule applicable emergency

response training for personnel (i.e. spring adverse weather/ tornado drill , fall fire

evacuation drill, etc.).

• When an emergency occurs, ensure that all visitors/customers & employees are

accounted for.

• Be responsible for assisting visitors/customers & people with disabilities.

• If qualified, necessary and safe, perform critical emergency response operations.

Emergency Response Coordinator Responsibilities• Assist and facilitate emergencies, including shutting off building utility systems:

turning off water, gas and electric as needed.

• Assist fire department, police, and paramedics in emergencies.

• Assist people out of the building in an evacuation or to the designated shelter

areas.

• Conduct a facility walk-though to identify the best evacuation routes/shelter areas

and location of emergency equipment.

• Provide the emergency response coordinators with the necessary training and

information about the facility.

Employee Responsibility

• Employees will be trained in facility evacuation procedures and will be

expected to follow them to ensure their individual safety.

• Know the location of evacuation maps, muster/meeting points, shelter in place

locations, fire alarm pull boxes and other safety equipment.

• Be familiar with the secondary exit route or “shelter in place areas” in case

primary exit route or shelter is blocked.

Employee Responsibility

• Must stop work immediately and evacuate when any alarm sounds, and assist

anyone along the approved evacuation routes to the designated safe area.

• Use the stairs, not an elevator, to escape.

• Never stop to take personal or company belongings during an evacuation.

• Report to your supervisor for a head count, once in the designated meeting

area and stay put until told the building is safe to re-enter by the Emergency

Response Coordinator.

Emergency Response Procedures

• Upon discovery of an emergency, an alarm should be sounded (PA system

notification or alarm pull box) to clear the immediate area and/or building.

• The Emergency Response Coordinator also should be immediately notified.

• After the alarm is sounded proceed to the exterior building meeting point

or shelter in place area, evacuating according to the designated primary

route or secondary route.

• Initiate shutdown procedures if time permits.

Emergency Response Procedures

• Only trained and authorized Emergency Response personnel are

allowed to respond to special emergency situations such as spill

clean-up, first aid, fire fighting, shut down of critical operations, etc.

• The Emergency Response personnel will be responsible to assess and

remedy the above situations in a quick and efficient manner.

• Only the Emergency Response Coordinator(s) should re-enter the

building until its designated as safe.

Conditions for EvacuationEmergencies that typically require an evacuation of

the facility include:

• Fire/Explosion

• Chemical material releases

• Extended power outage

• Bomb threat

• Gas leak

Evacuation Alarms

• Evacuation alarms may vary by building. Agree on the signal and

communicate it to everyone. Often times a FIRE alarm will include:

• A long and continuous warning bell or signal

• Verbal commands over the P.A. system can also be used to broadcast

all people are to exit the building immediately.

• If power is out or a P.A. system is not available word of mouth should

be the main communication source.

• At least quarterly test the alarms to ensure they operate properly and

can he heard in all areas of the building.

Evacuation route maps should be developed and posted in all buildings for review and reference. All new

employees should receive training in the emergency evacuation procedures and designated routes and alternative

route if blocked. The following information should be marked on evacuation maps:

• Emergency exits

• Emergency equipment

• Primary evacuation route

• Primary outdoor meeting area for a head count

General Evacuation Procedures

It is suggested an employee check sheet by department be used to ensure everyone is accounted for.

• The Emergency Response Coordinator will notify police/fire department of people who are missing and the location

within the building in which they usually work or were last seen.

• Remain in the primary meeting areas until the “all clear” signal has been given by the Emergency Response Coordinator.

At that time you may be allowed to leave the property or re-enter the building depending on the emergency.

General Evacuation Procedures

• Ensure your building has sufficient exits.

• No locked doors that prevent escape.

• Egress must be clearly marked.

• “NOT AN EXIT” marked on doors that could be mistaken for an exit.

• Adequate and reliable illumination.

Means of Egress

Adverse Weather/Tornado• During inclement weather the Emergency Response Coordinator will be responsible to

monitor a local all news radio station, Internet, weather radio or other means for any

severe storms or tornado watch/warning in the immediate area.

• Tornado Watches and Warnings: A tornado watch is issued by the National Weather

Service when tornadoes are possible in your area. Remain alert for approaching storms. A

tornado warning is issued when a tornado has been sighted or indicated by weather radar.

• Designate an area in each building as a shelter in place area to accommodate all people.

Several may be needed depending on the building and building occupancy.

Adverse Weather/Tornado• Do not panic; remain calm and walk quickly when instructed to move to the shelter area.

• Stay away from windows/glass & avoid places with wide-span roofs such as auditoriums,

cafeterias, large hallways, etc.

• Practice responding to a tornado threat with each employee, such as a mock drill in the spring.

• In the event the building is in the path of a severe weather storm/tornado, all personnel

should be notified to take immediate shelter.

• If you can’t make it to the designated shelter area get under a piece of sturdy furniture, such as

a workbench, heavy table, or desk.

Adverse Weather/TornadoAfter a Tornado

• Once the tornado has passed, proceed with caution from the building and go to the designated

exterior meeting point for a head count.

• Give first aid when appropriate and trained to

• any injured or trapped people.

• Don't try to move the seriously injured unless they are in immediate danger of further injury.

• Call for help as needed.

• Stay out of damaged buildings. Return only when authorities say it is safe.

Power Outage

• In the event of a power outage, the Emergency Response Coordinator(s) will provide

direction on the course of action depending upon the anticipated length of the outage.

• During electrical outages due to severe weather, building occupants may be requested

to stay put until the weather improves. If the weather is not severe, the Emergency

Response Coordinator and management may make the decision to close operations for

the day.

• If personnel are in an unlighted area at the time of the outage, they must proceed with

caution to an area that has emergency lights and then to the exterior meeting point.

• Do not attempt to use elevators during a power outage.

Building Utility System Safety• If time allows, the Emergency Response Coordinator and/or authorized and trained maintenance staff, may

shut down any utility systems, hazardous processes, equipment or machinery in an emergency situation.

• If you smell gas or hear a blowing or hissing noise, open a window and quickly leave the building. Do not

activate any light switches, turn on any appliances/motors, light a match, etc.

• If possible, turn off the gas at the outside main valve and call the gas company from a nearby building. If

you turn off the gas for any reason, an employee from the gas company must turn it back on.

• If you see sparks or broken or frayed wires, or if you smell hot insulation, turn off the electricity at the

buildings main fuse box or circuit breaker.

Fire or Explosion Emergencies• If a fire or an explosion occurs:

• Immediately sound the fire alarm by activating nearest fire alarm pull station or use the PA system.

• If trained and authorized to extinguish incipient stage fires, attempt to extinguish the fire if is safe to do so.

• If unable or untrained to extinguish the fire, immediately go to the outdoor evacuation meeting area.

• No person is permitted back into the building after the fire alarm has been activated until an all

clear signal is given.

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Common Fire HazardsTo reduce common fire hazards:

• Store flammables in UL/FM safety cans and/r storage cabinets.

• Maintain good housekeeping.

• Don’t use defective equipment or overload electrical systems.

• Smoke in designated areas only!

• Keep flammables/combustibles away from electrical systems and ignition sources.

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Fire Extinguisher Use

• Know location of all fire extinguishers in your area

• Know how to use a fire extinguisher. The PASS system is an easy way to

remember how to an extinguisher:

- Pull the pin

- Aim hose at fire base

- Squeeze trigger

- Sweep hose back and forth

Fire Extinguisher Use

Use the right extinguisher for the fire your fighting:

A – For combustibles such as trash, wood or paper

B – For combustible/flammable liquids or gases

C – For electrical fires

D – For combustible metals such as magnesium

- Fire extinguishers must be conspicuously placed, accessible,

inspected monthly & serviced annually.

Fire Extinguisher Use

Only attempt to extinguish incipient (beginning) stage fires!!!

Do NOT attempt to fight a fire out of control, presents a health

hazard, entrapment hazard or if the fire extinguisher is not effective

in knocking down a fire.

If you do not feel comfortable using an extinguisher to put out a fire,

DON’T! Evacuate and get help!

If a large quantity of a chemical spill (Greater than 1-gallon or toxic substance):

• Notify the Emergency Response Coordinator.

• Evacuate the area and proceed to the exterior meeting area for a head count.

• Do not walk into or touch any of the spilled substance.

• Try not to inhale gases, fumes, or smoke. If possible, cover your mouth with a cloth while leaving the area.

• The Emergency Response Coordinator or trained personnel will take the necessary action to clean-up any major or toxic spill.

Chemical Spills

Spill Clean-Up

• A small non-toxic spill (less than one gallon) can be cleaned up if you are knowledgeable

about the chemical, received special training and are wearing all required PPE before

you begin clean-up work.

• Spill Kits should be available that contain the materials to assist with cleaning a spill;

such as absorbent pads, oil dry, and other materials.

• First read the spilled chemical container label and SDS for safety instructions.

• Do not rub or touch eyes while cleaning up spilled chemicals

• Never smell or taste a chemical to identify it.

• If you have been over exposed to chemicals, notify the Emergency Response Coordinator.

Medical

Emergencies• Immediately notify the Emergency Response Coordinator in the event of any medical incident to allow

evaluation of the situation.

• If 911 is needed, give information to the operator as to the nature of the emergency and the exact location

of the emergency. Stay on the phone with the operator until all the necessary information is obtained and

the operator hangs up.

• If there is a person on-site who has received current first-aid training, contact him or her for immediate

assistance. The names of those who have received first-aid training should be posted on the bulletin boards

and/or emergency contact list.

• Personal protective equipment must be worn when responding to first aid situations.

• Make sure someone is sent to the entrance to escort the EMT rescue unit to the scene of the emergency.

• Stay with the injured person until medical assistance arrives.

EarthquakesBefore an Earthquake Occurs

Check for and correct any hazards in the facility:

• Fasten all shelves securely to walls.

• Place large or heavy objects on lower shelves.

• Repair defective electrical wiring and leaky gas connections, since these are potential fire risks.

• Secure water heaters by strapping them to the wall studs and/or bolting them to the floor.

• Repair any deep cracks in ceilings or foundations.

• Store chemicals and flammable products securely on bottom shelves in closed cabinets with latches.

EarthquakesDuring an Earthquake

If you are indoors:

• Take cover under a piece of heavy furniture or against an inside wall, or door jam…and hold on.

• Stay inside. The most dangerous thing to do during the shaking of an earthquake is to try to leave the

building, since objects can fall on you.

• Stay away from where glass could shatter, such as around windows, mirrors, pictures or where heavy

bookcases or other heavy furniture could fall over

If you are outdoors:

• Move into the open, away from buildings, street lights, and utility wires.

• Once in the open, stay there until the shaking stops.

EarthquakesAfter an Earthquake:

• Once the shaking has stopped, proceed with caution from the building and go to the

designated meeting point.

• Help injured or trapped people and give first aid where appropriate and you have the

necessary training.

• Do not move seriously injured people unless they are in immediate danger of further injury.

• Stay out of damaged buildings. Return only when authorities say it is safe.

Resources

Below are resources for further information on emergency preparedness:

American Red Cross: www.redcross.org

Department of Homeland Security: www.dhs.gov

Emergency Alert System: www.fcc.gov/pshs/services/eas

Environmental Protection Agency: www.epa.gov

Federal Emergency Management Association (FEMA): www.fema.gov

National Weather Service: www.nws.noaa.gov

Occupational Safety and Health Administration: www.osha.gov

Summary• Develop a written Emergency Action Plan and always

follow the evacuation and response procedures to

ensure employee and guest safety.

• Train employees to recognize and report hazards and to

always follow emergency response procedures.

• Conduct routine drills to evaluate the plans

effectiveness and to make changes where needed.

• Conduct scheduled safety inspections to ensure

emergency equipment and fire protection systems are

in place and properly maintained.