finxpress special edition 3.0

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COMPANIES IN FOCUS FinXpress December 2012 Accenture 2 PwC 5 HCL 7 Whirlpool 9 Kie Square Consulting 14 Wipro 16 Wrigley 19 eClerx 20 HSBC 22 Futures First 24 Genpact 25 Cipla 27 VIP Industries 30 Crisil 31 FinXpress : Special Edition 3.0 INSTITUTE OF MANAGEMENT TECHNOLOGY, GHAZIABAD Companies in focus

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finxpress special edition 3.0

Transcript of finxpress special edition 3.0

Page 1: finxpress special edition 3.0

COMPANIES IN

FOCUS

Fin

Xp

ress

December 2012

Accentu

re

2

PwC

5

HCL

7

Whirl

pool

9

Kie Square Consu

lting

1

4

Wipro

1

6

Wrig

ley

1

9

eClerx

20

HSBC

22

Future

s Firs

t

2

4

Genpact

25

Cipla

27

VIP Industr

ies

30

Crisil

31

FinXpress : Special Edition 3.0

INSTITUTE OF MANAGEMENT TECHNOLOGY, GHAZIABAD

Companies in focus

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December 2012

EDITORIAL

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Dear Readers, Greetings from FinNiche! After 16 months of gruelling lectures, quizzes, examinations, presentations and of course fun, the time has come for the greatest test of all, the Final Placements. Team FinNiche would like to take this opportunity to wish the Second year students all the best for the same. The Final Placement season is associated with opportunities, anxiety and achievement. We bring you this Special Edition of FinXpress to help you along the way by providing elementary information about the various companies like HSBC, PwC, Wrigley, Wipro, Futures First, Whirlpool and many more. We sincerely hope that the readers will find the content fruitful and engaging. We would appreciate feedback and suggestions for improvement. Looking forward to keep you updated throughout the placement season with further editions, till then, “Enjoy Reading”! Yours Sincerely, The Editorial Board FinXpress

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ACCENTURE

Accenture PLC (Accenture) is a management consulting, technology services and outsourcing company,

which has offices and operations in more than 200 cities in 54 countries. The Company’s business includes

five operating groups, which together consist of 19 industry groups serving clients in industries around the

world. Its five operating groups include:

Communications

Media & Technology (formerly Communications & High Tech)

Financial Services, Health & Public Service

Products and Resources

MAJOR ACQUISITIONS

In January 2011, the Company completed its acquisition of CAS Computer Anwendungs– und

Systemberatung AG (CAS).

In August 2011, the Company acquired Duck Creek Technologies.

In November 2011, the Company acquired Zenta, a provider of residential and commercial

mortgage processing services in the United States.

In April 2012, it acquired Neo Metrics Analytics S.L a consulting firm specializing in optimization

and predictive analytics based in Madrid, Spain.

On August 2, 2012, the Company acquired Octagon Research Solutions, Inc.

In October 2012, it acquired the software and skills of Nokia Siemens Networks Internet

Protocol television (IPTV) business.

In October 2012, the Company acquired avVenta Worldwide.

COMMUNICATIONS, MEDIA & TECHNOLOGY

The Company’s Communications, Media & Technology division consists of Communications, Electronics &

High Tech and Media & Entertainment. Its services and solutions include the application of mobile

technology software and services, broadband and Internet protocol solutions, advanced advertising

solutions, product innovation and digital rights management, as well as systems integration, customer

care, supply chain, analytics, global operations and workforce transformation services. The

Communications industry group serves wireline, wireless, cable and satellite communications and service

providers. It offers a comprehensive solutions portfolio designed to address business and operational

issues related to sales and service channels, new product innovation, network functions, corporate

functions and information technology. The Company’s Electronics & High Tech industry group represented

approximately 35% of its Communications & High Tech revenues during fiscal 2011.

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FINANCIAL SERVICES

The Company’s Financial Services operating group focuses on its clients’ needs to adapt to changing

market conditions, including increased cost pressures, industry consolidation, regulatory changes, the

creation of industry standards and protocols, and the move to a integrated industry model. The Financial

Services operating group consists of Banking, Capital Markets and Insurance industry groups. The

Company’s banking industry group works with retail and commercial banks and diversified financial

enterprises. It helps these organizations develop and execute strategies to lower operating costs, acquire

and retain customers more effectively, expand product and service offerings, manage risk, comply with

new regulatory initiatives, support integration related to mergers and acquisitions, and leverage new

technologies and distribution channels. The banking industry group represented approximately 55% of its

Financial Services revenues during the fiscal 2011.

HEALTH & PUBLIC SERVICE

The Company’s Health & Public Service operating group serves healthcare payers and providers, as well as

government agencies and public service organizations around the world. It consists of Health and Public

Service industry groups. Through its insight-driven health initiative, its health industry group works with

healthcare providers, government health departments, policy-making authorities/regulators, managed

care organizations, health insurers and other industry-related organizations around the world. Its key

offerings address a variety of areas, including electronic medical records, health insurance exchanges,

back-office services for hospitals and health plans, sales and marketing, core administration services, care

management services, claims excellence/cost containment, and corporate functions, including human

resources, finance, procurement and information technology.

PRODUCTS

It’s Products operating group serves a set of increasingly interconnected consumer-relevant industries The

Products group consists of Air, Freight & Travel Services, Automotive, Consumer Goods & Services,

Industrial Equipment, Infrastructure & Transportation Services, Life Sciences and Retail. The Company’s

Air, Freight & Travel Services industry group serves airlines, freight and logistics companies, and travel

services companies, including hotels, tour operators, rental car companies and cruise operators. It also

offers industry-specific solutions, such as Navitaire for the airline industry and an end-to-end shipment-

management solution for the freight and logistics industry.

The Company’s automotive industry group works with automotive companies, including original

equipment manufacturers and tier-one and tier-two supplier manufacturers. It has a range of end-to-end

industry-specific offerings, including sales and marketing and performance engineering services. The

Company’s Consumer Goods & Services industry group serves food and beverage, alcoholic beverage,

household goods, personal care, tobacco, fashion/apparel, agribusiness and consumer health companies

around the world. The Consumer Goods & Services industry group represented approximately 30% of its

Products revenues during the fiscal 2011.

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RESOURCES

The Resources operating group serves the chemicals, energy, forest products, metals and mining, utilities

and related industries. Its Resources operating group includes Chemicals, Energy, Natural Resources and

Utilities. Its chemicals industry group works with a cross-section of industry segments, including

petrochemicals, specialty chemicals, polymers and plastics, gases and agricultural chemicals, among

others. The Company’s energy industry group serves a range of companies in the oil and gas industry,

including upstream, downstream, oil services and clean-energy companies. The energy industry group

represented approximately 30% of its Resources group’s revenues during the fiscal 2011.

FINANCIALS

Mkt cap : $55.27Billion

P/E: 18.17

Div/yield: 0.81/2.32

EPS: 3.84

Shares: 791.85Million

Β: 0.85

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PricewaterhouseCoopers (trading as PwC) is a multinational professional services firm headquartered in

London, United Kingdom. It is the world's largest professional services firm and the largest of the "Big

Four" accountancy firms measured by 2012 revenues.

PwC has offices in 771 cities across 158 countries and employs over 180,000 people. It had total revenues

of $31.5 billion in FY 2012, of which $14.9 billion was generated by its Assurance practice, $7.9 billion by

its Tax practice and $8.7 billion by its Advisory practice.

The firm was formed in 1998 by a merger between Coopers & Lybrand and Price Waterhouse. The trading

name was shortened to PwC in September 2010 as part of a major rebranding exercise.

As of 2012 PwC United States is the fifth-largest privately owned organization in the United States and is

currently headed by Chairman Dennis M Nally .

Recent History

In 1998, Price Waterhouse merged with Coopers & Lybrand to form PricewaterhouseCoopers (written

with a lowercase 'w') in an attempt to gain a scale that would put the new firm in a different league.

After the merger the firm had a large professional consulting branch, as did other major accountancy

firms, generating much of its fees. Management Consulting Services (MCS) was the fastest growing and

often most profitable area of the practice, though it was cyclical. The major cause for growth in the 1990s

was the implementation of complex integrated ERP systems for multi-national companies. PwC came

under increasing pressure to avoid conflicts of interests by not providing some consulting services,

particularly financial systems design and implementation, to its audit clients. Since it audited a large

proportion of the world's largest companies, this was beginning to limit its consulting market. These

conflicts increased as additional services including outsourcing of IT and back office operations were

developed. For these reasons, in 2000, Ernst & Young was the first of the Big Four to sell its consulting

services, to Capgemini.

The fallout from the Enron, Worldcom and other financial auditing scandals that led to the passage of

the Sarbanes–Oxley Act severely limited the interaction between management consulting and auditing

(assurance) services. PwC Consulting began to conduct business under its own name rather than as the

MCS division of PricewaterhouseCoopers. PwC therefore planned to capitalize on MCS's rapid growth

through its sale to Hewlett Packard (for a reported $17 billion) but negotiations broke down in 2000.

In 2000, PwC acquired Canada's largest SAP consulting partner Omnilogic Systems.

In March 2002 Arthur Andersen, LLP affiliates in Hong Kong and China completed talks to join

PricewaterhouseCoopers, China.

PwC announced in May 2002 that its consulting activities would be spun off as an independent entity and

hired an outside CEO to run the global firm. An outside consultancy, Wolff Olins, was hired to create a

brand image for the new entity, called "Monday". The firm's CEO, Greg Brenneman described the unusual

name as "a real word, concise, recognizable, global and the right fit for a company that works hard to

deliver results. These plans were soon revised, however. In October 2002, PwC sold the entire consultancy

business to IBM for approximately $3.9 billion in cash and stock. PwC's consultancy business was absorbed

into IBM Global Business Services, increasing the size and capabilities of IBM's growing consulting practice.

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PRICEWATERHOUSECOOPERS

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Geographic coverage PwC has offices in 776 locations in 158 countries. PwC people as of June 2012:

Revenues In FY 2012 (ending 30 June) worldwide gross revenues of PwC's network of member firms increased by 8.0% to US$ 31.5 billion. For the first time, PwC's annual revenues have exceeded US$30 billion.

Additional facts

In FY 2012, PwC firms provided services for 422 of the companies in the Fortune Global 500 and 439 of the companies in the FT Global 500

At 30 June 2012, 2,584 PwC people were on long-term international assignments, an increase of 14% from FY 2011

PwC was named a leader in business consulting services in the worldwide, Americas, and Europe, Middle East and Africa markets, according to the 2012 IDC MarketScape reports

PwC ranked #5 on Diversity Inc’s 2012 Top Companies for Global Diversity list

The International Gay & Lesbian Chamber of Commerce (IGLCC) ranked PwC among the most gay and lesbian friendly employers in the world in 2011

PwC Australia received a citation for being a 2012 Employer of Choice for Women

For the 11th year in a row, PwC Brazil was named The Most Admired Audit Company by Carta Capital/ TNS InterScience

PwC China was ranked #1 in the Chinese Institute of Certified Public Accountants (CICPA) Top China Accounting Firms 2011 for the ninth consecutive year

For a record ninth year running, PwC UK was placed #1 in The Times Top 100 Graduate Employers for 2012

PwC UK placed #5 in the Sunday Times Best Big Companies to Work For in the UK – up from 11th in 2011 and the highest of any of the Big Four

PwC US ranked #1 on DiversityInc’s 2012 Top Companies for Diversity list

PwC US made the Fortune 100 Best Places to Work at #48, up 25 places from 2011, and #11 among big employers

Universum ranked PwC #7 of the World’s Most Attractive Employers by business students in 2012.

Partners 9,359

Client service staff 139,723

Practice support staff 31,447

Total 180,529

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HCL is a global technology and IT Enterprise that operates in 31 countries. Its headquarters are

in Noida, India. The company comprises two publicly listed companies, HCL Technologies and HCL

Infosystems. The group was founded and is currently headed by Shiv Nadar. HCL was focused on

addressing the IT hardware market in India for the first two decades of its existence with some activity in

the global market.

On termination of the joint venture with HP in 1996, HCL became an enterprise comprising HCL

Technologies (to address the global IT services market) and HCL Infosystems (to address the Indian and

APAC IT hardware market). HCL has since then operated as a holding company.

Interesting facts

Developed the first indigenous micro-computer at the same time as Apple and 3 years before IBM's

PC – in 1978. This micro-computer virtually gave birth to the Indian computer industry.

HCL's in-depth knowledge of Unix led to the development of a fine grained multi-processor Unix in

1988, three years ahead of Sun and HP.

HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the software services

arena.

Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest BPO

operation, and manages the network for Asia's largest stock exchange network ( Tokyo Stock

Exchange) apart from designing zero visibility landing systems.

Strategic Acquisitions

Axon Group:- HCL acquired Axon Group plc, a leading UK based SAP consulting

firm. The acquisition is one of the biggest acquisition from an Indian

IT company in recent times

Capital Stream:- HCL acquired Capital Stream, Inc., a US-based industry leader in lending

automation solutions in February 2008

Liberata Financial Services:- HCL acquired Liberata Financial Services (LFS), a leading UK based

PO provider in August 2008

Control point Solutions:- HCL acquired Control Point Solutions, a leading provider of voice, data,

and wireless Telecommunications Expense Management (TEM) services in August 2008

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HCL

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Strategic Alliances

Cisco:- Cisco on cutting edge networking technologies in an Industry leading Risk Reward model.

This is the largest development center for Cisco outside of Cisco, with 1600+ Software

Engineers. 47 patents from this center have been filed by Cisco.

Boeing:- HCL is working with Boeing for the 787 Dreamliner program. In addition, across

its aerospace practice, HCL works with 20 of the world's leading aviation companies.

IBM: - HCL has set up a center for IBM which is the First Power PC architecture design center

outside of IBM. HCL has the license to use the Power PC architecture to build new products.

NEC:- HCL has a Joint Venture with NEC, and this is the only one of its kind between an Indian IT

major and a global Japanese conglomerate. Core engineering work in the area of

High-Performance Computing and Grid Computing is the key focus of this JV.

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Whirlpool Corporation is an American multinational manufacturer and marketer of home appliances

headquartered in Benton Charter Township, Michigan, United States, near Benton Harbor, Michigan. The

company is listed in Fortune 500 and has annual revenue of approximately $18.4 billion, more than 70,000

employees, and more than 70 manufacturing and technology research centers around the world. The

company markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate,

Brastemp, Bauknecht and Consul. After acquiring the Maytag Corporation on March 31, 2006, the

Whirlpool Corporation surpassed Electrolux to become "the largest home appliance maker” in the world.

Whirlpool India

Whirlpool initiated its international expansion in 1958 by entering Brazil. However, it emerged as truly

global leader in the1980's. This encouraging trend brought the company to India in the late 1980s. It

forayed into the market under a joint venture with TVS group and established the first Whirlpool

manufacturing facility in Pondicherry. Soon Whirlpool acquired Kelvinator India Limited in 1995 and

marked an entry into Indian refrigerator market as well. The same year also saw acquisition of major share

in TVS joint venture and later in 1996, Kelvinator and TVS acquisitions were merged to create Indian home

appliance leader of the future, Whirlpool India. This expanded the company's portfolio in the Indian

subcontinent to washing machines, refrigerator, microwave ovens and air conditioners. Today, Whirlpool

is the most recognized brand in home appliances in India and holds a market share of over 25%. The

company owns three state-of-the-art manufacturing facilities at Faridabad, Pondicherry and Pune. Each of

these manufacturing set-ups features an infrastructure that is witness of Whirlpool's commitment to

consumer interests and advanced technology. In the year ending in March '09, the annual turnover of the

company for its Indian enterprise was Rs.1,719 Crores. The company's brand and image speaks of its

commitment to the homemaker from every aspect of its functioning. It has derived its functioning

principles out of an undaunted partnership with the homemakers and thus a slogan of “You and whirlpool,

the world's best homemaker” dots its promotional campaigns. The products are engineered to suit the

requirements of ‘smart, confident and in-control' homemaker who knows what she wants. The product

range is designed in a way that it employs unique technology and offers consumer relevant solution

Sustainability Leadership Recognition

Received the 2009 ENERGY STAR Sustained Excellence award, the company’s 10th ENERGY STAR

award in 11 years.

Whirlpool brand was named one of the 10 top greenest brands by U.S. consumers, according to a

2008 BrandWeek magazine survey.

The LEAF House received Legambiente’s (Italy's most authoritative watchdog group on

environmental issues) national Innovation Friendly to the Environment award.

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WHIRLPOOL

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Commitment To Employees Recognized

Named one of the “Top 20 Global Companies for Leaders” by FORTUNE magazine for focus on

developing leaders within the company

Named one of the top 50 companies for African-American MBAs to work by Black MBA magazine

Named one of "The Best Companies to Work For" in Brazil by Guia Exame/Voce S.A. for the 12th

consecutive year

Named one of the “50 Best Employers in Canada” by the Globe & Mail Report on Business Magazine

Named one of the “Best Companies to Work for in Mexico

Named one of “25 Noteworthy Companies for Diversity” by DiversityInc magazine for our excellent

community philanthropy, employee-resource groups and measurement of diversity success

Received a score of 100 percent on the Human Rights Campaign’s Corporate Equality Index for six

consecutive years (2004-2009)

Brief Timeline

2007: Received the 2007 Cause Marketing Golden Halo Award for Business, America's highest

honour for companies and organizations that give back to the community through creative and

effective cause marketing campaigns

2006: Whirlpool Corporation acquires Maytag and become the World’s largest white goods

company.

2006: Honoured with the 2006 National Award for Ethics & Values from the Confederación de

Cámaras Industriales de los Estados Unidos Mexicanos

2005: Received the 2005 American Business Ethics Award, which honors companies that exemplify

high standards of ethical behavior in their everyday business conduct.

2003: A new mission statement of "Everybody creating loyal customers for life" was adopted.

2002: The Aircon range was successfully launched and the Whirlpool of India acquired 6% market

share.

2001: Whirlpool India registered profit & sold 1.2 million appliances. It also achieved the No.1

position in DC & FA.

2002: The ' Whirlpool Strategic Architecture ' was launched as a framework to achieve the vision.

The revenues of Whirlpool Corp. soared to $10.5 Billion.

1999: Whirlpool of India crossed the milestone of 1 million sales of appliances.

1998: This year gave birth to a new company vision that says, "Every Home Everywhere with Pride,

Passion & Performance."

1996: Whirlpool Washing Machines Ltd. and Kelvinator India Ltd. merged together to form

Whirlpool of India Ltd.

1995: Whirlpool Corp. acquired majority of stake in the TVS Whirlpool Ltd. The DC manufacturing

facility of Kelvinator India was also acquired.

1993: First time Whirlpool became the No.1 stand-alone brand in UK, Ireland, Netherlands and

Belgium

1991: The company introduced and committed globally to its Worldwide Excellence System, which

is a TQM program dedicated to exceeding customer expectations. The vision to globalize 'Whirlpool

Corp'. was realized in the same year.

1990: Company established joint venture with Matsushita Electric Company of Japan to produce

vacuum cleaners for the North American market.

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1989: This was a historic year since the revenues catapulted to heights of over $6 Billion mark. Also,

the joint venture with N.V.Philips of Netherlands called Whirlpool Europe B.V. was formed to

manufacture and market appliances in Europe.

1987: Whirlpool tied-up with Sundaram Clayton Ltd. of India to form TVS Whirlpool Ltd.

1986: The 'Kitchen Aid' division of Hobart Corporation was purchased.

1978: Within a decade company doubled its feat of $1 Billion mark and reached the $2 billion

revenue level.

1968: The Elisha Gray II Research & Engineering Center was completed in BentonHarbor. In the

same year the company's revenues crossed the legendary $1 Billion mark for the first time.

1958: The company moved out of country for the first time and invested in Brazilian appliance

market through purchase of equity in Multibras S.A.

1957: The company was rechristened as ' The Whirlpool Corporation.'

1948: First 'Whirlpool' brand automatic washer with dual distribution was introduced. It included

two product lines one each was distributed through Sears and Nineteen Hundred.

1929: Upton Machine Company merged with Nineteen Hundred Washer Company of NewYork .

1916: First order of washers was sold to Sears, Roebuck & Co.

1911: Louis Upton founded the Upton Machine Company in this year to produce motor-driven

wringer washers.

1908: The first Automatic washer was launched to public in late 1908, by 1900 Corporation which in

1911 was renamed to Upton Machine Company.`

Transformation Streams

Whirlpool is transforming into a completely customer-centered company where the customer lies in the core of every of our functions. This focus has arrived as direct consequence of our core competency of customer excellence. It allows us to build Customer Loyalty. The transformation is made up of five elements:

Market leadership through customer loyalty

Innovation

Diversity with inclusion and core competencies

Passion for customer excellence

Operational excellence The elements of the transformation hold the promise of making Whirlpool a growing company and

thereby increasing value for our shareholders. The five elements are the basis for describing our strategy

internally and guide the development of our plans and initiatives.

Whirlpool has swiftly moved from being a World Class Manufacturer to a World Class Marketer using the brand-building framework. We are dedicated to creating unique branded solutions that build customer loyalty and achieve brand excellence. Performance of the Company

During the year ended March 31, 2012 the sales of the Company, was Rs.285,047 Lacs as compared to last year’s sales of 289,912 Lacs down by 1.7%. Profit before tax was Rs.18,131 Lacs as compared to corresponding profit of Rs.23,924 Lacs in the previous year. The marginal decline in turnover was due to flat to negative industry growth.

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MANAGEMENT DISCUSSION AND ANALYSIS REPORT

Industry Structure and Developments Market growth of the home appliance industry slowed down in the financial year 2011- 2012. The prime reasons for this were rise in consumer price due to escalation of commodity costs, rise in interest rate and reduction in disposable income, leading to deferment of purchases, and a brief and mild summer in many parts of the country, adversely impacting sales of refrigerator and air conditioners. The Refrigerator market is estimated to have declined by 5% while Washing Machine category did not witness any growth. Air Conditioners - for the first time - registered a negative growth of 15% in the last 5 years and Microwaves grew by 10%, much lower than the CAGR registered over the last few years. Direct Cool refrigerators and Semi-Automatic (twin tub) washing machines continue to be the dominant formats within the refrigerator and washing machine categories. In air conditioners, split air conditioners are growing at a much faster rate and now command higher saliency than window air conditioners. In Microwaves, convection continues to be in the fast lane. High-end cooking appliances comprising of Built-in Hobs, Hoods, Ovens and Dishwashers - where Whirlpool has recently launched several products - is poised to grow as luxury housing and modular kitchens grow. While the market declined in the last financial year and the business outlook remains challenging, the long term opportunity for this industry is positive, given the low level of appliance ownership in this country. As the market evolves, some definitive trends which will shape the market:

Capacity upgradation by entry level consumers of Direct Cool segment leading to fastest growth in the 190-225 L segment.

Mid segment consumers of No Frost category are also seeking larger sizes, driven by change in shopping habits, needing larger space for storage of fresh & packaged foods.

The high end consumers are finding the multi door formats more relevant for Indian needs than the side by side formats. We are seeing these formats being populated by the Japanese brands.

Finishes and designs are playing an increasingly important role driven by consumers in the less than 30 year age group looking for lifestyle products.

Washing machine segment is expected to witness robust growth as more women enter the workforce necessitating in aids to reduce their household chores.

Modern retail is growing but not at the pace at which the consumers are demanding a better shopping environment which is creating opportunities for franchised brand shops of individual brands. This phenomenon is now being seen in small towns also.

The increasing demand for modern housing with modern modular kitchens is increasing the demand for kitchen appliances like hoods and hobs. At the premium end built-in suits of ovens, microwave & dishwashers present an interesting opportunity.

Outlook and Opportunities The long terms growth of home appliances seems secure given the low penetration of appliances, especially with a huge rural market still to be tapped. Growth will be further fuelled by aggressive pricing and easy finance options which manufacturers routinely offer. Growth opportunities will be at both entry level and high-end segments. Whirlpool of India has made huge investments over the last year and its new launches of consumer relevant innovations across all its categories will drive the Whirlpool brand to market leadership.

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Outlook on Threats, Risks and Concerns Inflation and rise in commodity prices have been major concerns for most part of the last fiscal year and continues to be a concern. Demand is likely to be low for some time and will rise as consumer confidence returns with improvement in the economic scenario. High marketing and infrastructure investment by competition and influx of new multinational brands (Japanese) creates additional pressure on their advertising and promotion budgets. However, they are optimistic that our Company will be able to strike a right balance between smart growth, pricing/ mix actions and control over discretionary expenditure to proactively manage the situation and protect profitability. Efficient working capital/ asset management, cash generation and robust stewardship will continue to be their focus areas as in the past. Segment wise Performance, Internal Controls, and Financial Performance The Company operates in only one segment of White Goods. Domestic sales in value terms were marginally low by 2.3% as compared to last year and export sales grew by 11%. Internal Control Systems and Adequacy The Company has in place adequate internal control systems and procedures commensurate with the size and nature of business. These procedures are designed to ensure that: • all assets and resources are acquired economically, used efficiently and are adequately protected; • significant financial, managerial and operating information is accurate, reliable and is provided timely; and • all internal policies and statutory guidelines are complied with. The composition and competencies of the audit team and effectiveness of internal controls is continuously reviewed by the Audit Committee.

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Kie Square Consulting provides advisory services to help companies leverage the power of analytics for

competitive differentiation. They assist on managing multiple analytical programs as well as deploying

predictive analytical solutions across four areas of analytical competence: Marketing Decisions, Customer

Management, Risk Management and Pricing Optimization. The organization was founded by Dr. Kamaljit

Anand, Vishal Salunkhay and Ena Khurana. The senior management are acclaimed analytics experts with

decades of experience and expertise in predictive modeling, business solutioning, analytics program

management, data assimilation, mining and modeling

Business Structure

They operate in six industries - Financial Services, Insurance, CPG & Retail, Telecom, Public Sector &

Government. They work with end clients as well as strategic partners in the technology / consulting space

and help them deepen their analytical expertise. They run analytics program management offices, manage

analytics programs across multiple vendors, setup analytic delivery centers, deploy generic and custom

analytical solutions, provide insightful research and thought leadership and train internal resources.

They have an extensive ecosystem of over fifty analytic experts and senior consultants. They also have

linkages with academia undertaking fundamental and applied research in leveraging analytical science for

business decision making. They leverage both academic consultants and industry consultants to deliver

real-world applications of latest analytical research.

They provide advisory services focused on managing multiple analytical programs to help companies

decentralize decision-making across the enterprise while delivering superior returns on investments in

analytical programs.

Services Provided Pricing Optimization What is the right price for an existing or a new product, its components or a service, is a question that can be answered only through scientific measurement. Their research approach may be primary research or transactional data analysis driven or an amalgamation of the two. Risk Management All business operations face varying degree of transactional or periodic risks. It is necessary to understand the nature of the risks and put risk mitigation strategies in place. It is important to segregate the impact of individual components of risk and understand their impact in isolation and in combination with other factors which is one of the major service provided by them.

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KIE SQUARE CONSULTING

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Customer Value Management

Customers are the life-blood of an organization and all organization constituents exist to serve the

customer. Yet many organizations interact with them with only a partial understanding of why they do

business with them. A one-size fits all approach is inefficient and overtly expensive. Hence they go for

experiential understanding of customers backed with an analytical framework for understanding behavior

resulting in superior customer interaction strategies that positively impact customer satisfaction,

customer revenue and customer profitability.

Market Optimization

Extracting superior value from marketing investments is a necessary goal made difficult by scale, speed-to-

market and decentralization of marketing decisions to line marketing. Historical analysis to justify

marketing ROI is no indicator of future marketing success unless backed by an enterprise wide framework

of predictive decision making. Planning, monitoring and evaluating effectiveness of marketing decisions on

a predictive framework helps organizations extract superior ROI from each marketing dollar.

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Wipro was established in 1945 as a vegetable oil manufacturer in Amalner, Maharashtra. The company

then was known as Western India Products Limited. Its main area of business was the production of

Sunflower Vanaspati Oil, and later on, soaps and other consumer care products. Wipro then diversified

into newer areas including IT hardware and IT services. Wipro was the first to market indigenous Personal

Computers in 1985. Wipro has evolved into a leading global IT company, a company which has pioneered

many an innovation in the IT services, BPO and R&D services space. Today, Wipro is the world’s largest

outsourced R&D services provider, a business which continues to remain a key differentiator for its

communication, manufacturing and technology verticals.

The rainbow-hued sunflower, suggestive of Wipro's initial business, indicates a conglomerate that is

innovative, large and diversified, multi-faceted, vibrant and Youthful. Its tagline, 'Applying Thought', sums

up the aspects of our vision: Futuristic, innovative, intellectual, mature and powerful.

Wipro employs 135,920 employees (March 31, 2012). The company recorded total revenue of

$7.37 billion (IT revenues stood at $5.59 billion) for the year ended March 31, 2012 while net income for

the same year was $1.1 billion. We believe in sustained growth by being a partner to industry leaders,

attracting the best talent, and offering industry-leading expertise across our global presence.

Wipro implement the philosophy of 'Applying Thought', thereby helping clients to "Do Business Better". Its

path breaking innovations and ideas have culminated into the 'Wipro Way' – a process which directly

impacts customer benefits by improving time-to-market, enhancing predictability and reliability, and

cutting costs. Wipro has been recognized globally for its comprehensive portfolio of services and its

commitment to sustainability.

Wipro is partnering with European research institute IMEC to co-innovate and develop next-generation

intelligent systems based on nano- electronics and aimed at emerging markets through an initiative called

Applied Research in Intelligent Systems Engineering (ARISE).

Wipro to demerge non-IT operations

The new non-IT entity, Wipro Enterprises Ltd, would be an unlisted firm and will include Wipro Consumer

Care & Lighting, Wipro Infrastructure Engineering and Medical Diagnostic Products & Services (through a

strategic joint venture with GE). This move would not just allow Wipro to focus attention on non-IT

businesses but also help Azim Premji comply with regulations that require promoters’ holdings in a

company to be capped at 75 per cent.

The company has offered three options to its shareholders. The first option is that Indian shareholders can

opt for one equity share with a face value of Rs 10 in Wipro Enterprises Ltd for every five equity shares

with a face value of Rs 2 each in Wipro Ltd. Under the second option, investors can also opt to receive a 7

per cent redeemable preference share in Wipro Enterprises Ltd with a face value of Rs 50 for every five

equity shares of Wipro Ltd. Lastly, the company has offered shareholders to exchange equity shares of

Wipro Enterprises Ltd and receive as consideration equity shares of Wipro Ltd held by the promoter. The

exchange ratio has been set at one equity share in Wipro Ltd for every 1.65 equity shares in Wipro

Enterprises Ltd.

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WIPRO

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SERVICES AT WIPRO Analytics & Information Management This service helps customers accelerate enterprise wide performance through smart, agile and integrated analytical solutions and frameworks. By bringing together the combined expertise of Analytics, Business Intelligence, Performance Management and Information Management, it help customers derive valuable insights, make informed decisions and drive revenues by harnessing and leveraging enterprise informa-tion. Consulting Services This business model includes implementing lean optimization. Virtualizing non-core operations and

harnessing new technology. It also includes structuring 4th generation partnering agreements that

operate at the highest level of trust.

Product & Engineering Services

Wipro provides solutions for connectivity among plant equipment, MES systems and ERP systems to

enable the smarter / connected plant floor. Wipro provides insight into the business processes which can

be “mobilized” for different industries, and technology solutions to enable it.

Business Application Services

Business Application Services enables customers create successful and adaptive businesses through a

robust business architecture, process transformation and innovation. This includes Cloud Computing,

Enterprise Mobility, Social Media and Digital marketing that drives interactive experiences creating

increased differentiation and revenues online.

Eco Energy

Wipro provide a range of sustainable and energy efficient solutions such as customized clean energy

solutions for institutional clients, energy efficiency (reduce) and renewable energy (replace), and

consulting, implementation and managed services. EcoEnergy works on an industrial scale backed by

proven and commercially viable technologies with direct customer relevance.

Cloud Services

This engages with customers to holistically examine their needs. It’s Cloud IPs, assets, solutions, and

services are then tailored to meet organization specific requirements. These customized programs are

delivered as quick and reliable Cloud Services and measured on preset success parameters.

Mobility

This could be through creating programs to support corporate applications, equipping your employees

with smartphones and tablets or putting in place processes to drive customer engagement, supply chain

operations and collaboration with partners/suppliers.

Infrastructure Management Services

Wipro's infrastructure management services with its strong domain capabilities and specialized offerings

such as IT 360™ and cloud Services helps businesses across the globe to transform their vision to reality.

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AWARDS AND RECOGNITION

2012 Global MAKE award Wipro Technologies is recognized as leaders in effectively transforming enterprise knowledge into wealth-creating ideas, products and solutions. This is the fifth time that Wipro has been recognized as one of the top global organizations that transforms corporate knowledge into intellectual capital for the enterprise and increases stakeholder wealth by transforming new as well as existing enterprise knowledge into superior products, services or solutions. Wipro has also won the Asian MAKE Award-2012, thus winning the annual award ten times in a row. (NCPEDP)-Shell Helen Keller Awards 2012

Wipro is an equal opportunities employer and is committed to creating an inclusive workplace that can

accommodate and ensure a meaningful career for people with disabilities. Wipro Ltd. received the

‘National Centre for Promotion of Employment for Disabled People (NCPEDP)-Shell Helen Keller Awards

2012’, in the category ‘Role Model Organisations’.

Other Awards include:

Wipro ranked No 2 in the Global 500 listing of Newsweek’s Green Company Rankings 2012.

Wipro is the highest ranked gadget maker in Greenpeace’s latest green guide to electronics 2012.

It has been recognized as the World Sector Leader in the Dow Jones Sustainability Index for the 3rd consecutive year.

It is named as one of the most ethical companies by Ethisphere Institute 2012.

It has been ranked as the top 'Global R&D Service Provider', for the third successive year by Zinnov Management Consulting Pvt. Ltd.

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The William Wrigley Jr. Company is part of food processing industry. The company was founded on April 1,

1891. Originally it was selling products household products like soap and baking powder. Later in 1892, the

company indulged in packaging chewing gum with each can of baking powder. The chewing gum

eventually became more popular than the baking powder itself and thereafter Wrigley's reoriented the

company to produce the popular chewing gum.

Currently, Wrigley is a recognized leader in confections with a wide range of product offerings including

gum, mints, hard and chewy candies, and lollipops. It operates in more than 40 countries and has

distribution in more than 180 countries. The company is headquartered in Chicago, Illinois and

employs approximately 17,000 associates globally.

Popular Wrigley Products

Juicy Fruit, Orbit, WinterFresh, DoubleMint, Solano, Airwaves, LifeSavers, Freedent, Extra etc.

Mergers and Aquisition

In 2005, Wrigley purchased the Life Savers and Altoids businesses from Kraft Foods for US$1.5 billion. On

January 23, 2007, Wrigley signed a purchase agreement to acquire an 80 percent initial interest in A.

Korkunov for $300 million with the remaining 20 percent to be acquired over time.

Later on April 28, 2008, it was announced that Mars, Inc. would acquire Wrigley. Financing for the

transaction was provided by Berkshire Hathaway, Goldman Sachs and JPMorgan. On October 6, 2008

Mars, Incorporate announced that it has successfully completed its acquisition of the Wm. Wrigley Jr.

Company, following approval of the transaction by Wrigley stockholders on September 25, 2008 and

receipt of all necessary regulatory approvals. All shares of Wrigley Common Stock and Class B Common

Stock were purchased for $80 per share in cash, or a total of approximately $23 billion.

Changes in Gum

In some countries, xylitol is used to sweeten gum instead of aspartame. By avoiding sugar, the chance of

tooth decay is lowered, since the sugar otherwise used may turn into acid after chewing the gum. It is also

claimed that in chewing, it may help to remove food residues.

December 2012 PAGE 19 http://www.imtgfinxpress.co.cc

WRIGLEY

Revenue $5.389 billion (2007)

Net income $961.9 million (2009)

Employees 16,000

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eClerx was founded in 2000 and provides Knowledge Process Outsourcing (KPO) and Business Process

Outsourcing (BPO) services to global companies from deployment centers in India.

At the end of 2007, the company became the first KPO firm listed on the Bombay Stock Exchange. It has

five deployment centers in India and executive and sales offices located in London, New York, Austin,

Dublin and Singapore.

The company has provided data analytics and customized process solutions to global enterprise clients

from its offshore delivery centers in India. It is portfolio of services comprises data analytics, operations

management, data audits, metrics management and reporting services. The company has also providing

service solutions using a mix of custom designed data processes, delivery teams comprising generalists

and domain specialists, and in-house software to automate processes.

The company currently offers services to clients in the financial services, retail and manufacturing

industries. It has typically design data solutions to meet specific requirements of the offshore clients. It

collects and analyses more than 3,000,000 price points per day.

SERVICES OFFERED

Sales & Marketing Services

These services provide online operations support, competitive pricing & catalog analytics and offline

operations & data management. eClerx teams are known by sales & marketing managers for their mastery

of the processes and technologies related to pricing, all facets of online operations including content

management, web analytics, and social media, and broader data heavy operations in the supply chain,

CRM, channel and catalog / SKU management spaces.

Financial Services

eClerx has the ability to provide services for a full trade life cycle – full front to back office services which include trade order management, trade enrichment, affirmations, confirmations, clearing settlements, invoicing/billing, accounting and reconciliations. Its services teams are highly respected for their domain expertise that enable them to improve and operate processes relating to risk management and reconciliation, trade validation, trade support, asset servicing, expense control and more. Recent Acquisition eClerx Services Limited acquired US based Agilyst Inc, a KPO company through its overseas subsidiary eClerx Investments Ltd in April 2012. Post-acquisition, Agilyst's management team continue to manage day-to-day operations and the company will operate as wholly owned subsidiary of eClerx. Avendus Capital was the advisor to eClerx on the transaction while MAPE Advisory Group was the advisor for Agilyst. .

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eCLERX SERVICES LIMITED

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Recognitions

eClerx won Prestigious Asian MAKE Award; Recognized As Most Admired Knowledge Enterprise.

eClerx named “Emerging IT company in India of the Year” in Bloomberg CXO Awards 2011.

eClerx named in top 10 by income and # 14 by employee count in D&B’s 2011 annual “India’s

Top ITes and BPO Companies 2011”.

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HSBC Holdings plc (commonly known as HSBC) is a British multinational banking and financial services company headquartered in London, United Kingdom. As of 2012, it was the world's third-largest bank and sixth-largest public company according to a composite measure by Forbes magazine. HSBC is a universal bank and is organised within four business groups: Commercial banking; Global banking and Markets (investment banking); Retail Banking and Wealth Management; and Global Private Banking. It has around 7,200 offices in 85 countries and territories across Africa, Asia, Europe, North America and South America, and around 89 million customers As of 31 March 2012 it had total assets of $2.637 trillion, of which roughly half were in Europe, the Middle East and Africa, and a quarter each in Asia-Pacific and the Americas. HSBC Holdings plc was founded in London in 1991 by The Hongkong and Shanghai Banking Corporation to act as a new group holding company and to enable the acquisition of UK-based Midland Bank. The origins of the bank lie in Hong Kong and Shanghai, where branches were first opened in 1865. Today, HSBC remains the largest bank in Hong Kong, and recent expansion in mainland China, where it is now the largest international bank, has returned it to that part of its roots. HSBC has a primary listing on the London Stock Exchange and is a constituent of the FTSE 100 Index. As of 7 December 2012 it had a market capitalisation of £118.5 billion, the second-largest of any company listed on the London Stock Exchange. It has secondary listings on the Hong Kong Stock Exchange (where it is a constituent of the Hang Seng Index), the New York Stock Exchange, Euronext Paris and the Bermuda Stock Exchange.

PRINCIPAL GROUPS AND DIVISIONS

Commercial Banking HSBC provides financial services to small, medium-sized and middle-market enterprises. The group has more than 3 million of such customers, including sole proprietors, partnerships, clubs and associations, incorporated businesses and publicly quoted companies. Global Banking & Markets Global Banking and Markets is the investment banking arm of HSBC. It provides investment banking and financing solutions for corporate and institutional clients, including corporate banking, investment banking, capital markets, trade services, payments and cash management, and leveraged acquisition finance. It provides services in equities, credit and rates, foreign exchange, money markets and securities services, in addition to asset management services. Global Banking and Markets has offices in more than 60 countries and territories worldwide, and describes itself as "emerging markets-led and financing-focused”. Global Banking and Markets is currently being led by former fixed-income trader Samir Assaf, who was promoted from global head of markets on 10 December 2010.

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HSBC

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Global Private Banking HSBC Private Bank is the marketing name for the private banking business conducted by the principal private banking subsidiaries of the HSBC Group worldwide. HSBC Private Bank, together with the private banking activities of HSBC Trinkaus, known collectively as Group Private Banking, provides services to high net worth individuals and their families through 93 locations in some 42 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. As of December 2007, profits before tax were US$1,511 million and combined client assets under management were US$494 billion. In September 2008, HSBC announced that it would combine its two Swiss private banks under one brand name in 2009, with HSBC Guyerzeller and HSBC Private Bank to be merged into one legal entity, under the newly appointed CEO of HSBC Private Bank, Alexandre Zeller.

Retail Banking and Wealth Management HSBC provides more than 100 million customers worldwide with a full range of personal financial services, including current and savings accounts, mortgage, car financing, insurance, credit cards, loans, pensions and investments. Retail Banking and Wealth Management was previously referred to as Personal Financial Services. This rename was announced during HSBC's 2011 Investor Day.

Recent News

As per a newspaper report dated 7th Dec 2012, HSBC is likely to pay over 1.5 billion dollars in fines to US authorities in a bid to settle money-laundering investigations into its business. According to reports, the bank could be fined the sum as early as next week as part of a settlement with federal prosecutors. HSBC has put aside 1.5 billion dollars to meet the cost of the fines, but admitted at its latest results presentation that the eventual penalty could be “significantly higher” and that it could face criminal charges. Various reports put the likely size of the fine at 1.8 billion dollars. According to the paper, the fines relate to an investigation of HSBC’s US and Mexican operations that found the bank had allegedly ignored warnings that billions of dollars of funds being moved between the two subsidiaries were linked to drug trafficking. A Senate committee described the bank as “pervasively polluted for a long time,” the paper said. It highlighted what it said were lax controls and inadequate compliance by staff as the bank was accused of handling transactions involving terrorists, drug lords and rogue regimes, it added.

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Gedon Hertshten founded the GHF Group in the City of London in 1993. Originally an independent clearing operation, GHF Group has grown to become one of the leading clearers in the industry. Gedon began his career as a local floor-trader at the Chicago Board of Trade in 1978, and has been involved in the deriva-tives industry for the past 33 years as a trader on various exchanges and as an entrepreneur. He was a member of the LIFFE Board of Directors and has sat on many key committees.

As a Part of GHF Group, Futures First operates in five locations across India with its head office in Gurgaon. Futures First is a company dedicated to excellence and creativity. With its principal assets being its people recruited from the best universities in India, Futures First trains its team to succeed in international financial business.

Structure and Operations

Futures First is a privately owned enterprise company with its head office in Gurgaon and seven offices spread over India. Futures First is a company dedicated to excellence and creativity. The company is involved in activities leading to trading in derivatives in exchanges in UK, US and mainland Europe all over the world. The entrepreneurial nature of this activity demands the commitment of dynamic and talented people who can compete at the highest level to meet the demands of these intense markets.

The company has responded to recent changes in the industry by building an IT development team which provides market solutions for the company. Futures First is involved in Trading domain on the five major futures exchanges in the world. The Futures industry is a major participant in the global economy. There are over 100 separate futures exchanges which trade every sort of product from interest rates to peanuts from oil to cocoa. However, the major exchanges and the ones with the greatest volume and liquidity are The CME, CBOT, Euronext LIFFE, Eurex and the ICE.

Futures First is participating in these markets where the major investment banks and the largest financial institutions in the world participate. The traders make decisions on a continuing basis about the events that shape our world, economic, financial, political, environmental and even sports and social news affect the performance of markets and take advantage of events as they occur by using their skills and judgment.

Specialties

Futures First specializes in Interest Rate Trading, Commodities, Bonds and Equity Futures over Five Global Exchanges.

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FUTURES FIRST

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HISTORY Genpact began as a business process services operation of GE Capital and began an independent company in 2005. It manages finance and accounting, collections and customer service, insurance, supply chain and procurement, analytics, enterprise application, IT infrastructure and management functions. It caters to the Banking /Finance, Insurance, Manufacturing, Transportation, Healthcare, Pharmaceuticals, Automotive, CPG/Retail and Business Services domain. The company provides an open, honest and transparent culture to its employees. It invests in development of employee skills and competencies of our employees as well as to enhancing their personal growth and development. We provide our employees with the opportunity to enroll in world-class training, ranging from learn-while-you-earn programs to international leadership development programs. BRANCHES India, China, Guatemala, Hungary, M?xico, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, Australia, UAE, Brazil and the United States In India: Gurgaon, Noida, Delhi, Hyderabad, Jaipur, Kolkata, Bangalore and Dehradun MANAGEMENT TEAM

VN (Tiger) Tyagarajan - Presisent & CEO Shantanu Ghosh, Senior Vice President - Practices, Solutions and Transitions Sandeep Sahai, CEO - Headstrong & Senior Vice President - IT Solutions Mohit Thukral, Senior Vice President, BFSI, Healthcare and Phillipines Sasha Sanyal, Senior Vice President - Smart Enterprise Processes & Lean Six Sigma Balkrishan "BK" Kalra, Senior Vice President - Consumer Products, Retail, Pharmaceutical Patrick Cogny, Senior Vice President - Infrastructure Manufacturing and Services Gaurav Sethi, Senior Vice President - Mergers & Acquisitions Gianni Giacomelli, Senior Vice President – Product Innovation Mohit Bhatia, Chief Financial Officer Vishal Pandit, Senior Vice President - Middle East Vidya Srinivasan, Senior Vice President - Infrastructure & Logistics Piyush Mehta, Senior Vice President - Human Resources Charles Hunting, CEO, Asia

SMART ENTERPRISE PROCESSES (SEPSM) In 2009, Genpact introduced its Smart Enterprise Processes (SEPSM), a scientific methodology enabling business process effectiveness to deliver measurable business outcomes. With SEPSM, companies can achieve substantially improved financial performance by breaking down organizational silos and making business processes effective and measurable. Compared with traditional efforts focused on efficiency within individual processes or business units, SEPSM’s end-to-end methodology can deliver two to five times the impact on improved cash flow, margins, revenue growth or other targeted financial and operating metrics. SEPSM methodology was reviewed and recognized by International Data Corporation (IDC) and other Industry Analysts.

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GENPACT

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COMPANY FINANCIALS Genpact reported a 60% sequential decline in net profit for the third quarter ended September 30, hurt by forex losses and expenses related to a special cash dividend of $500 million. For the third quarter, the Gurgaon-based firm earned $25.2 million (about Rs 137 crore), down from the $61 million it earned in the previous quarter. The firm had earned a net profit of $48 million in the same period last year. But Genpact maintained its full-year revenue outlook of $1.86-$1.90 billion. The company earned quarterly revenues of $491 million, up 14.3% from the same period last year and 5% sequentially. The company paid a cash dividend to its shareholders including General Atlantic Partners and Oak Hill last quarter, which reduced its cash assets and added to expenses. Private equity firm Bain Capital Partners had bought 30% stake from the two large investors for $1 billion in August. Net profit margins for Genpact also declined to 5.1% from 11.2% in the third quarter of 2011. Forex losses of $13 million contributed to the decline. The company is taking a loan of $925 million for seven years for investments in the business. IT services business which contributes almost a fourth to Genpact's revenues grew by 18%. Revenues from non-GE clients grew at 19.3%, faster than the company's growth. GE, which contributes about a fourth to Genpact's sales, increased its contribution by just 1.9%. During the three months ending September, Genpact had about 60,800 employees and an attrition rate of about 25%.

LATEST AQUISITIONS

July 2012: Genpact announced its plans to acquire Triumph Engineering Corp. With this acquisition,

Genpact will strengthen its capabilities for Manufacturing industry by adding Engineering Design Services

for Aviation and Energy Sectors.

April 2011: Genpact acquired Headstrong, a Virginia-based consulting and IT services company with a

specialized focus in financial services, for US $550 Million.

On 15th September 2011, Genpact Acquired EmPower Research, an integrated media and business

research company with strong capabilities in social media research and measurement. EmPower

management has offices based in New York, Bangalore, Cincinnati, New Jersey, San Francisco and London.

On April 18, 2012, Genpact announced its move to buy the European business process company

'Accounting PLaza'.

On May 14, 2012 . Genpact announced that they will acquire Atyati Technologies which is a technology

platform provider for rural banks in India.

LATEST NEWS Genpact has signed a five-year agreement with Centrica to help drive effectiveness in the energy services company's Finance, Accounting (F&A) and management reporting processes. Centrica is a top 30 company on the FTSE 100 Index with operations predominantly in the UK and North America. Genpact will streamline and manage F&A and management reporting processes for British Gas, which serves 13 million households and 1 million businesses in the UK and for its sister company, Direct Energy, which serves 6 million customers across Canada and the US, Genpact said. Genpact will deliver and ensure continuous improvement in those processes, reduce operational risks and improve financial controls, while helping both British Gas and Direct Energy manage these costs, it said in a statement. This will support Centrica's strategic objectives of growth, building an integrated North American business, and driving overall financial returns, it said. "It is vital in today's competitive marketplace that energy services providers maximize the value that effective business processes can create, especially in terms of the insights they can build for their customers, the improvement in customer service, and the bottom-line impact they can create," Genpact President and CEO NV Tyagarajan said.

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Cipla Limited is an Indian pharmaceutical company, probably best-known outside its home country for

pioneering the manufacture of low-cost anti-AIDS drugs for HIV-positive patients in developing countries.

It has played a similarly prominent role in expanding access to drugs to fight influenza, respiratory

disease and cancer. Founded by nationalist Indian scientist Khwaja Abdul Hamied as The Chemical,

Industrial & Pharmaceutical Laboratories in 1935, Cipla makes drugs to treat cardiovascular disease,

arthritis, diabetes, weight control, depression and many other health conditions, and its products are

distributed in virtually every country of the world. Cipla received the Thomson Reuters India Innovation

Award in 2012.

Milestones

1935

Dr K A Hamied sets up "The Chemical, Industrial and Pharmaceutical Laboratories Ltd." in a rented bungalow at Bombay Central.

1941

As the Second World War cuts off drug supplies, the company starts producing fine chemicals, dedicating all its facilities to the war effort.

1952

Sets up first research division for attaining self-sufficiency in technological development.

1960

Starts operations at second plant at Vikhroli, Mumbai, producing fine chemicals with special emphasis on natural products.

1968

Cipla manufactures ampicillin for the first time in the country.

1972

Starts Agricultural Research Division at Bangalore, for scientific cultivation of medicinal plants.

1976

Cipla launches medicinal aerosols for asthma.

1980

Wins Chemexcil Award for Excellence for exports.

1982

Fourth factory begins operations at Patalganga, Maharashtra.

1984

Develops anti-cancer drugs, vinblastine and vincristine in collaboration with the National Chemical Laboratory, Pune. Wins Sir P C Ray Award for developing inhouse technology for indigenous manufacture of a number of basic drugs.

1985

US FDA approves Cipla's bulk drug manufacturing facilities.

1988

Cipla wins National Award for Successful Commercialization of Publicly Funded R&D.

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CIPLA

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1991

Launches etoposide, a breakthrough in cancer chemotherapy, in association with Indian Institute of Chemical Technology. The company pioneers the manufacture of the antiretroviral drug, zidovudine, in technological collaboration with Indian Institute of Chemical Technology, Hyderabad.

1994

Cipla's fifth factory begins commercial production at Kurkumbh, Maharashtra.

1997

Launches transparent Rotahaler, the world's first such dry powder inhaler device now patented by Cipla in India and abroad. The palliative cancer care centre set up by the Cipla Foundation, begins offering free services at Warje, near Pune.

1998

Launches lamivudine, becoming one of the few companies in the world to offer all three component drugs of retroviral combination therapy (zidovudine and stavudine already launched).

1999

Launches Nevirapine, antiretroviral drug, used to prevent the transmission of AIDS from mother to child.

2000

Cipla became the first company, outside the USA and Europe to launch CFC-free inhalers – ten years before the deadline to phase out use of CFC in medicinal products.

2001

Cipla announces it is prepared to supply a triple antiretroviral (ARV) combination for $350 per patient per year in poor countries. Prices for equivalent combinations at the time ranged up to over $15,000 per year in price.

2002

Four state-of-the-art manufacturing facilities set up in Goa in a record time of less than twelve months.

2003

Launches TIOVA (Tiotropium bromide), a novel inhaled, long-acting anticholinergic bronchodilator that is employed as a once-daily maintenance treatment for patients with chronic obstructive pulmonary disease (COPD). Commissioned second phase of manufacturing operations at Goa.

2005

Set-up state-of-the-art facility for manufacture of formulations at Baddi, Himachal Pradesh.

2007

Set-up state-of-the-art facility for manufacture of formulations at Sikkim.

2010

Set up state-of-the-art facility for manufacture of formulations at Indore.

2012

Announces price cuts averaging 75% on a range of complex cancer drugs. Receives 2012 Thomson Reuters India Innovation Award

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Collaboration

The core of the international business is strategic alliances for product development, registration and distribution of our products. In addition, they also maintain long-standing relationships with n o n - g o v e r n m e n t o r g a n i z a t i o n s a n d i n s t i t u t i o n s g l o b a l l y . Their international business continues to be a major revenue driver for the company. The overseas sales have consistently grown and represent almost 53% of total income. In order to meet the increasing demand, Cipla are continuously expanding and modernizing their Manufacturing and Research & Development facilities. They collaborate with others in industry, academia, government and non-government organizations and healthcare providers as a strategy to develop a diversified global business, and deliver more products of value through:

Joint ventures in Manufacturing & Technology

Marketing and Distribution collaborations

Know-how transfer – Products, Process, New Developments

Quality Management

Turnkey Projects

cGMP Training

Plant Engineering

Contract Manufacturing

Consulting

Performance of the Company

Mumbai, India, 5th November 2012: Cipla Limited (BSE: 500087, NSE : CIPLA) today announced its Unaudited Financial Results for the quarter ended September 30, 2012 (Q2). Key Financial & Performance Highlights Q2 FY1213 vis-a-vis Q2 FY11-12:

Gross revenues grew by 23.6% to Rs. 2220 cr, up from Rs. 1796 cr in Q2 FY11-12 Operating margins grew by 57.7% to Rs. 677 cr, up from Rs. 429 cr in Q2 FY11-12 Profit after tax grew by 61.8% to Rs. 500 cr during Q2 FY12-13, up from Rs. 309 cr (Q2 FY11-12)

Profit & Loss Highlights:

Material cost at 36.3% of Total Sales decreased by 4.2% during Q2 FY12-13 as compared to Q2 FY11-12.

Operating margins increased by 57.7% and is at 30.5% of Income from Operations during Q2 FY12-13 as compared to 23.9% during Q2 FY11-12.

Profit after tax increased by 61.8% to Rs. 500 cr during Q2 FY1213 as compared to Rs. 309 cr during Q2 FY11-12.

Performance Review:

Domestic business:

Domestic revenues grew by 13.5% to Rs.962 cr during Q2 FY12-13, up from Rs. 847 cr during Q2 FY11-12.

The growth in domestic revenues was largely on account of growth in anti-asthma, anti-biotics and cardiovascular therapy segments.

International business:

Exports of formulations grew by 38.2% to Rs. 1039 cr during Q2 FY12-13, up from Rs. 752 cr during Q2 FY11-12.

Exports of APIs grew by 9.0% to Rs. 174 cr during Q2 FY12-13, from Rs. 159 cr during Q2 FY11-12.

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VIP Industries Ltd is world second largest and Asia’s largest luggage maker based in Mumbai. The company

manufactures plastic moulded suitcases, handbags, briefcases, vanity cases and luggage. It has acquired

UK luggage brand Carlton in 2004. It provides travel products, hard and soft-sided luggage, bags,

backpacks, duffels, shoulder bags, waist pouches, sling bags, duffel trolleys, vanity cases, office bags and

satchels, suitcases, and briefcases. The company offers its products primarily under the VIP, Carlton,

Footloose, Alfa, Aristocrat, Skybags, and Buddy brands. It also manufactures moulded furniture under

the Moderna brand.

Formerly Aristo Plast, VIP Industries was incorporated in Jan.'68. In 1971, it became a wholly-owned

subsidiary of Blow Plast. Promoted by Dilip G Piramal, the company manufactures moulded luggage (from

high-density polyethylene), soft luggage (from nylon, polyester, jupolene, printed polyester) and ABS

luggage (from acrylonitrile butadiene styrene plastic) including briefcases, suitcases, handbags, carry bags

and vanity cases. The installed capacity for flexible luggage is 360,000 pa. The company came out with a

rights issue in Nov.'93 for expansion, modernisation and balancing its plants located at Nasik, Jalgaon and

Sinnar. It has a technical collaboration with Tooling Products (Langrish), UK, to set up a state-of-the-art

toolroom to manufacture plastic injection moulds and press tools. VIP Industries sells 60% of its output in

the all-product category in the domestic market through wholesalers and 30% is sold to institutions and

the government. VIP's R & D unit at Nasik has been accorded recognition by the Government of India,

Ministry of Science and Technology. In 1997-98, it increased the installed capacity of its injection/vaccum

moulded plastic goods by 1000 MT. During the year 1999-2000, the company's exports increased from

14.91 crores from the previous year to 15.49 crores in the current year registering a growth of 4%. The

company is planning to develop new luggage ranges with advanced design and superior aesthetics. The

company has entered into technical collaboration with Delsey S A France for manufacturing some of their

premium range suitcases & briefcases.

Vision: "To be the Global Leader in the travel products business."

Mission: “Building enriching partnerships, pride of leadership and delightful experiences through

innovation in all that we do.”

Values:

ENTREPRENEURSHIP: freedom to act and ownership of actions

INNOVATION: successful creation, development and execution of new ideas

MERITOCRACY: a culture where performance matters

YOUTHFULNESS: energy, fun and undying enthusiasm

December 2012 PAGE 30 http://www.imtgfinxpress.co.cc

VIP INDUSTRIES

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Credit Rating and Information Services of India Ltd. (CRISIL) (BSE: 500092, NSE: CRISIL) is India's leading Ratings, Research, Risk and Policy Advisory Company based in Mumbai. CRISIL's majority shareholder is Standard & Poor's, the world's foremost provider of independent credit ratings, indices, risk evaluation, investment research and data. CRISIL's association with Standard & Poor's, a division of The McGraw-Hill Companies, dates back to 1996 when both companies started working together on rating methodologies and joint projects. CRISIL pioneered ratings in India more than 27 years ago, and is today the undisputed business leader, with the largest number of rated entities and rating products: CRISIL's rating experience covers more than 45000 entities, including 30,000 small and medium enterprises (SMEs). CRISIL Ratings is the only ratings agency in India to operate on the basis of sectoral specialisation. CRISIL Ratings plays a leading role in the development of the debt markets in India. CRISIL has also spearheaded the formation of the CariCRIS, the world's first regional credit rating agency. The main functions of CRISIL can be classified into following subheads: 1. Ratings CRISIL Ratings: It is the only ratings agency in India with sectoral specialization. It has played a critical role in the development of the debt markets in India. The agency has developed new ratings methodologies for debt instruments and innovative structures across sectors. CRISIL Ratings provides technical know-how to clients all over the world and has helped set up ratings agencies in Malaysia (RAM), Israel (MAALOT) and in the Caribbean. 2. Research CRISIL Research: It provides research, analysis and forecasts on the Indian economy, industries and companies to over 500 Indian and international clients across financial, corporate, consulting and public sectors. CRISIL FundServices: It provides fund evaluation services and risk solutions to the mutual fund industry. The Centre for Economic Research: It applies economic principles to live business applications and provide benchmarks and analyses for India's policy and business decision makers. Investment Research Outsourcing: CRISIL added equity research to its wide bouquet of services, by acquiring Irevna, a leading global equity research and analytics company. Irevna offers investment research services to the world's leading investment banks and financial institutions. 3. Advisory CRISIL Infrastructure Advisory: It provides policy, regulatory and transaction level advice to governments and leading organisations across sectors. Investment and Risk Management Services: CRISIL Risk Solutions offers integrated risk management solutions and advice to Banks and Corporates by leveraging the experience and skills of CRISIL in the areas of credit and market risk.

December 2012 PAGE 31 http://www.imtgfinxpress.co.cc

CRISIL

Page 33: finxpress special edition 3.0

The Logo The blocks of the logo symbolise the building blocks of CRISIL – its people, processes, and values. These building blocks are ubiquitous. These blocks are assembled into a winning combination of tightly-knit businesses, built around the theme of being a global analytical company. It depicts that externally CRISIL has sharpness, definition, and shape; internally they are fluid, dynamic, and growing. In its totality the logo resembles a well-fitted and efficient system, symbolic of their core purpose: making markets function better. CRISIL View CrisilViews are reports prepared by CRISIL Research on individual companies that profile each company's business position and financial performance. These reports are prepared based only upon public information. Overall Score The overall score given to a company incorporates the business risk & financial performance of the company. The scale is based on relative assessment, with 1.0 (extremely weak) being the lowest credit profile score and 5.0 (excellent) being the highest credit profile score. Business Risk The business risk score is based on the prospects of the sectors the company operates in and the position of the company in its businesses on operating efficiency and market position in comparison to the sector average, or the major peers. Financial Risk The financial risk score takes into account the recent three-year financial performance of the company, and is also adjusted for concerns related to accounting quality, if significant.

December 2012 PAGE 32 http://www.imtgfinxpress.co.cc