Analytics & Automated Advice

Financial Services Thought Leader

Visions on the Digital Bank

#RetailBanking

Adam NashFounder CEO,

Wealthfront Financial Services

Featuring:

Chris SkinnerChairman, Financial Services Club

Author, Digital Bank

Jerry SilvaResearch Director,

IDC Financial Insights

Brett KingFounder and CEO, Moven

Author, BANK 3.0

Click this button to tweet the

information on each slide.

“Generally speaking, when you walk in to see an

advisor, what you receive is product advice. You

receive information about what the advisor thinks is

the best product for you to invest in, or the best

asset class for you to invest in.”Source: Brett King

#RetailBanking

“An advisor tends to wait for a customer

to come and then give advice. And this is the huge

change that analytics and data gives us. Instead of

waiting for the customer to come to us and ask for

advice, we now know, through the data, the

best times that we can give them advice that will

really make the most impact.”Source: Brett King

#RetailBanking

“There’s so much value in customer data. I’d like to

say that besides the supermarkets, the banks know

more about my personal habits than any other

institution.”Source: Jerry Silva

#RetailBanking

“How does a bank develop propositions of value

without the customer thinking that it’s intrusive?

More and more as time goes on, customers are going

to be less sensitive to that privacy issue so long

as they see value in the way the banks are using it.”Source: Jerry Silva

#RetailBanking

“The biggest advantage that a system like

Wealthfront has over previous solutions is deep

personalization. Everyone's individual situation

is different, their tax situation is different and the

individual financial decisions they make, they make

at different times in their life.”Source: Adam Nash

#RetailBanking

“Software and analytics are at the heart of what

makes Wealthfront solutions so disruptive to the

traditional industry. And because we do all of our

analytics and service in software, we don’t have the

normal scalability limitations.” Source: Adam Nash

#RetailBanking

“It's that scalability that's at the heart of why we

can offer service as cheaply as we do, and

to accounts as small as we do.”Source: Adam Nash

#RetailBanking

“The big data analytics space is the one that's being

talked about most because banks and financial

institutions are information institutions. You know,

their value is the knowledge that they have about

their customers' value exchanges.”Source: Chris Skinner

#RetailBanking

“I don't think the institutions quite understand that data

analytics is not just for reaching out to get more

business, but reaching in to be more relevant.”Source: Chris Skinner

#RetailBanking

Learn how your bank can close the digital gap to increase

profitability

Financial Services Insights

#RetailBanking

#RetailBanking

See more SlideShares

like this one

Invest to Innovate Gen Y