Finance in the Cloud - Meetupfiles.meetup.com/2243521/A Guide to Finance in the... · Finance in...

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    www.newfinance.org  Finance in the Cloud  Entrepreneurs Edition v1.0 FREE 15 th  July 2013      About this Report This report considers the innovative ways in which financial services are being created in the Cloud.  What is cloud computing and how is it being used by organisations and entrepreneurs to innovate and offer new services? What are the economics of cloud computing, and can the security, privacy and back up problems be resolved? Will businesses and consumers feel safe with a cloud based computing environment? Is a cloud based computing strategy the only solution to device proliferation and the scaling challenges of the rapidly growing company? How do BYOD (bring your own device), BYOS (bring your own software) affect cloud computing paradigms?   The objective of the Guide is to provide insight to entrepreneurs and other interested parties about cloud and to identify the areas in which entrepreneurial opportunities reside. Please note that the guide does not cover every company involved in cloud computing and SaaS but focuses on innovative companies or companies representative of a particular genre.      

Transcript of Finance in the Cloud - Meetupfiles.meetup.com/2243521/A Guide to Finance in the... · Finance in...

Page 1: Finance in the Cloud - Meetupfiles.meetup.com/2243521/A Guide to Finance in the... · Finance in the Cloud Entrepreneurs Edition v1.0 FREE 15th July 2013 About this Report This report

 

 

 

 www.newfinance.org 

 

Finance in the Cloud  

Entrepreneurs Edition v1.0 

FREE 15th July 2013 

 

 

 

 

 

About this Report 

This report considers the innovative ways in which financial services are being created in the Cloud.  

What  is cloud computing and how  is  it being used by organisations and entrepreneurs to  innovate 

and offer new services? What are the economics of cloud computing, and can the security, privacy 

and back  up problems be  resolved? Will businesses  and  consumers  feel  safe with  a  cloud based 

computing  environment?  Is  a  cloud  based  computing  strategy  the  only  solution  to  device 

proliferation and the scaling challenges of the rapidly growing company? How do BYOD (bring your 

own device), BYOS (bring your own software) affect cloud computing paradigms?  

 

The objective of the Guide is to provide insight to entrepreneurs and other interested parties about 

cloud and to  identify the areas  in which entrepreneurial opportunities reside. Please note that the 

guide  does  not  cover  every  company  involved  in  cloud  computing  and  SaaS  but  focuses  on 

innovative companies or companies representative of a particular genre.      

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Table of Contents Legal Disclaimer ......................................................................................................................................................................... 3 Notice to all users ...................................................................................................................................................................... 4 1.0  Preface and Executive Summary ................................................................................................................................. 5 2.0  The emerging cloud computing Eco structure ............................................................................................................ 5 

2.0.1 Technical ...................................................................................................................................................................... 5 2.0.3 Processes ..................................................................................................................................................................... 5 2.0.4 Devices ......................................................................................................................................................................... 6 2.0.5 Security, Backup, Information protection .................................................................................................................... 6 2.1 Technical ......................................................................................................................................................................... 6 2.2 Processes – SaaS, PaaS, IaaS. .......................................................................................................................................... 7 2.3 Devices – Impact ............................................................................................................................................................. 7 2.4 Bring your Own (BYO) ..................................................................................................................................................... 7 2.5 Government in the Cloud ................................................................................................................................................ 7 2.6 Assessment of Driving Forces .......................................................................................................................................... 8 2.7 Conclusion ....................................................................................................................................................................... 8 

3.Cloud Computing Resources ‐ Examples ................................................................................................................................. 8 3.1 IaaS – Options Private Financial Cloud ‐ Options‐it.com ................................................................................................. 8 3.2 Cloud computing resources – Luna Cloud ....................................................................................................................... 8 3.3 BYOD – Security ‐ Mobile Iron ......................................................................................................................................... 9 3.4 Closed/neutral Hosting – Interxion ................................................................................................................................. 9 

3.5 Cloud Price discovery – Cloudorado – Appendix 2 ............................................................................................................... 9 3.6 Cloud resources as a commodity services Strategic Blue ‐ Cloud Options ........................................................................... 9 3.7 Other Cloud computing providers ....................................................................................................................................... 9 3.8 UK Could Computing Association ......................................................................................................................................... 9 4. Processes in the Cloud ........................................................................................................................................................... 9 4.1 Accounting Xero ................................................................................................................................................................. 10 

4.2 E‐Invoicing Tradeshift .................................................................................................................................................... 10 4.3 Expense management Concur ...................................................................................................................................... 10 4.4 Capital Markets Trading ‐ Quant Connect  .................................................................................................................... 11 

4.5 Capital Markets Derivitec 6 ........................................................................................................................................... 11 4.6 Compliance – Fund Apps ............................................................................................................................................... 11 4.7 Collaboration ‐Huddle ................................................................................................................................................... 11 

5. Future .................................................................................................................................................................................. 11 7. Entrepreneurial Opportunities* ........................................................................................................................................... 12 Appendix 1 ‐ Cloud Industry Forum Members ......................................................................................................................... 13 Appendix 2 Clouderado.com – Cloud Comparison Site sample page ...................................................................................... 18  

 

 

 

 

 

 

 

 

 

 

 

   

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Legal Disclaimer IC Dowson and William Garrity Associates Ltd, Eddie George and London New Finance a trade name of Eddie George Ltd 

(the Authors) make no assertion  to  the  correctness, validity or usability of any of  the  information or  comments  in  this 

document. The “Authors” responsibility  for any  third party references made  from  this document; any  third party source 

should be checked by and validated by any user of this document who should make their own considered assessment. Any 

user of this document does so at his or her own risk and assumes full liability thereof for any decisions made upon the basis 

of any  information  included  in  this document  in whatever  legal  jurisdictions.  In any event “the authors” accept no  legal 

liability  to any  third party, or duty or  implied duty of  care  in any manner whatsoever unless a  specific  signed  contract 

exists. By using this document any third party agrees to these conditions. This document has been written  for academic 

and theoretical debate purposes only. Any third party using this document agrees to these conditions and will not use any 

information  extracted  from  this  document  which  numbers  pages  1  to  18  without  expressly  communicating  these 

conditions  to any other person. Under no  circumstances will  the user of  this  report use any  the  information  contained 

within to specifically identify any specific individual and will not use any of the information contained within this report to 

generate email lists “Spam” or any other automatic mail email generating system. All users of this confirm that information 

contained  within  this  report  shall  be  stored  and  used  in  accordance  with  the  data  protection  act  1998  or  use  any 

information contained in the document as the basis of any investment decision.     

If any  reader of  this  report  is  considering any  form of  investment he or  she  should not  rely on any of  the  information 

contained  in  this  report,  it  has  been written  for  academic  and  theoretical  purposes  only.  Any  person  or  organisation 

considering  investment  should  seek  advice  from  a  FCA*  (Financial  Conduct  Authority)  approved  professional  financial 

investment adviser and conduct in depth independent diligence. Nothing contained in this report, or third party references 

constitutes investment advice or any incentive or inducement to invest in the FinTech asset class. Investment in this asset 

class  is  only  suitable  for  professional  or  high  net  worth  investors  as  determined  by  the  FCA.  Investment  in  FinTech 

companies is very high risk and in the majority of cases results in complete loss of capital and should only be undertaken by 

Professional  investors  as  defined  by  the  FCA who  take  extreme  care  in  diligence  and  have made  the  appropriate  risk 

assessments required by the FCA and have had received independent advice from a professional FCA qualified investment 

adviser.   For the vast majority of investors this asset class contains too much risk, you will lose all of your capital invested, 

do not invest in this asset class. Please speak to your Accountant, Lawyer, Stockbroker or other FCA qualified adviser. “The 

authors” are not FSA registered financial advisers and do not hold themselves to be so. For any forward‐looking statements 

contained  in  this  document,  “The  Authors”  claim  the  protection  of  the  safe  harbour  for  forward‐looking  statements 

contained  in  the  Private  Securities  Litigation Reform Act  of  1995.    *  Financial  Conduct Authority,  FPA  (Financial  Policy 

Committee) and PRA (Prudential Regulation Authority) regulations.  

 

No endorsement or recommendation  is made of any of the companies, systems or procedures mentioned  in the report, 

any reader must make their own appropriate due diligence before considering any form of business arrangement. Under 

no circumstances can the authors have any liability for any actions that result in loss to any third party. The entrepreneurial 

opportunities are theoretical academic evaluations and are not any form of investment advice.    

Copyright 

Copyright is claimed under UK and international copyright law by IC Dowson and William Garrity Associates Ltd, Eddie 

George and London New Finance a trade name of Eddie George Ltd (the Authors) all rights are reserved.    

Rights Holders ‐ the copyright of any material used from public domain sources is acknowledged and remains the property 

of the copyright holder; all trademarks are the property of the trade mark owner and are acknowledged.  

By using this document numbered pages 1‐18 any third party automatically agrees to these conditions. 

 

© sign indicates copyright claimed by IC Dowson William Garrity Associates Ltd and Eddie George and London New 

Finance a trade name of Eddie George Ltd (“the Authors”) 15 July 2013 all rights are reserved. 

 

 

 

 

 

   

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Notice to all users 

This report is exclusive to Members of the NewFinance Meetup Group and should only be used for educational 

and academic purposes. Under no circumstances  should  it be used as  the basis  for  investment purposes.  If 

investment  is contemplated advice should be sourced from an  IFA (Independent Financial Adviser) approved 

by  the  FCA  (Financial  Conduct  Authority)  and  accordance with  FPC  (Financial  Policy  Committee)  and  PRA 

(Prudential Regulation Authority) regulations. There  is no endorsement of the correctness, financial standing 

or capacity of any of the organisations or technologies mentioned by the authors.  

 

Financial Values Stated in the report 

All financial values stated  in the report are  illustrative only and at best guidelines as they have been sourced 

from  public  domain  datasets.  Financial  reporting  of  investment  and  acquisition  values  can  be  seriously 

inaccurate; any  financial values contained  in  this  report are  illustrative. When a value has been  required  to 

complete a dataset and there has been no reporting of that value an estimate has been made, this estimate 

could be highly inaccurate. Examples are that net transaction values may be reported that eliminate liabilities, 

losses, debt, bank  loans, earn outs, clawbacks, share options, ratchet payments and earn outs. This  is not an 

exclusive  list;  this  could  result  in material over or under  reporting of  real  transaction  value.  Litigation  and 

escrow resolution and taxation can affect transaction values as well as IP and ownership disputes.  

  

This report will always be in Beta 

This  report  is a work  in progress.  If you know additional  sources of data please  inform us and  they will be 

incorporated into the next edition. 

 

An Apology in advance 

As many attendees at the Meetup are  involved  intimately  in FinTech transactions you may have much more 

additional  information on  the detail of  specific  transactions. A  full and complete and unreserved apology  is 

offered in advance for any misreporting, please contact the author(s) to report any inaccuracies. 

 

Collaboration 

An  open  call  is made  for  Collaboration  on  data  sources  and ways  to  enhance  the  value  of  this  report  to 

members. 

 

Finally 

Do not use the information contained in this document for professional, commercial and investment purposes. 

Investments, none of  the  information  contained  in  this  report  is  a  solicitation,  encouragement or  guide  to 

make investments in Cloud computing technology or to use any of the technologies illustrated. Investment in 

start‐ups is extremely high risk and should only be undertaken by qualified professional investors advised by a 

FCA  qualified  independent  Financial  Advisor.  Investment  in  cloud  finance  technologies  should  not  be 

undertaken by readers of this report.              

 

Contact 

Please contact the authors:‐ 

 

Eddie George 

NewFinance 

Email [email protected]  

Twitter @eddiegeorge 

+44 7951 613011 

 

Ian Dowson

William Garrity Associates Ltd 

Email ‐ [email protected] 

Twitter ‐ @iand47 

+44 7815 732637 

 

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1.0 Preface and Executive Summary      

Executive Summary 

Cloud computing is changing the way the world organises its computing facilities. One of the primary 

driving  factors has been  the  falling cost of computer storage. The cost of 1GB of disk storage was 

$193,0001 in 1980 and has fallen to $0.0312 in 2013.  

 

Other driving forces are:  

Lower cost of file storage and improved hardware performance 

Advances in virtual machine software and techniques for managing computer facilities 

Enterprise standard security and backup regimes able to be provided by a third party 

End user device and network proliferation 

Startup’s use the cloud extensively to test products and scale  

The emergence of large scale cloud computing firms e.g. Amazon 

Merging of business process with computing 

The complexity and costs of managing a private computer centre are high 

Human capital constraints – training and hiring ICT staff is expensive 

Scalability and flexibility 

The App driven economy     

To summarise, the cost, capability, security, network capacities, connective device complexities and 

process efficiencies available from cloud computing facilities have lowered barriers to entry for start‐

ups  and  offer more  flexible  and  technically  advanced  computer  capabilities  and  efficiencies  for 

Corporates, Governments and other users.     

 

2.0 The emerging cloud computing Eco structure  

2.0.1 Technical 

Highly sophisticated, large volume processing cloud datacentres are available at low cost to anyone. 

Establishment of these services is frictionless, and backup, security, and service availability improves 

with every new product  iteration. These services are available from well know trusted brands such 

as IBM, Microsoft and Amazon Web services. For the corporate user there are a number of specialist 

cloud and hosted datacentre operators that offer additional enterprise level performance, enhanced 

security, and data management.    

2.0.3 Processes 

With the cost of storage and processing falling the market for SaaS (Software as services) and BpaS 

(Business Process  as  a  service) has  grown. Gartner  sized  the market  for  the  total public  cloud  at 

$131billion worldwide  in  2013 with  an  18.5%  growth  rate  over  2012.  The  (BpaS)  segment  being 

worth $9bn  in 2013 a growth rate of 47.3%3. FinTech  innovators have grasped this trend providing 

SaaS/BpaS  cloud  services  around  collaboration,  electronic  invoicing,  expense  management,  and 

ecommerce; new services are appearing around capital markets and trading.       

                                                                 1 http://www.mkomo.com/coshe market for SaaSt‐per‐gigabyte 2 PC World – retail ‐ http://www.pcworld.co.uk/gbuk/components‐upgrades/internal‐hard‐drives/3‐5‐inch‐hard‐drives/wd‐internal‐3‐ sata‐hard‐drive‐3tb‐11358358‐pdt.html 3 http://www.gartner.com/newsroom/id/2352816 

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2.0.4 Devices 

The proliferation of devices  such as mobile phones,  iPads, personal computers,  terminals and  the 

trend by users to want to use their own device creates complexities for corporate data centres with 

legacy systems; a solution is the adoption of specialist cloud based computing services. This trend is 

called BYOD  (Bring your own device);  it  is soon to be followed by BYOS  (Bring your own Software) 

and in the future BYOC (Bring your own cloud). These trends are driven by users wishing to only have 

one device/system/cloud for both personal and business use and to be able to combine the use of 

systems e.g. Google spreadsheets at home and excel at work, but with access  to both being via a 

single device. The iPhone has been the change agent; the previous solution was to buy a Blackberry 

for Corporate use resulting  in the employee having two phones. Users resist this complication and 

want a single system, RIM’s financial results are an indicator of this desire.    

2.0.5 Security, Backup, Information protection 

These  issues have been  a break on  the  adoption of Cloud  (Shared)  computing  facilities  for many 

financial services corporates. This  issue  is more complex than simply having the  latest version of a 

firewall / virus scanner on a host server as the diagram below illustrates. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

These  complexities  are  examples  of  a  subset  of  cloud  computing  and  illustrate  commercial 

opportunities for the FinTech entrepreneur. 

  

2.1 Technical  

Cloud computing does not come in one shape or size, there are a number of market segments.  

Private ‐ companywide only available to employees, suppliers and customers   

Public Cloud – generic computer  facilities available  to anyone,  the  largest example  is AWS 

(Amazon Web Services) 

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Hosted – Closed group –  Interxion  is an  illustration of closed  loop  financial  services group 

hosting. 

Cloud as back up – the Cloud can be used as a generic back resource 

Cloud  as  storage‐  the  cloud  acts  as  storage  for  data  that  does  not  require  immediate 

processing and can be retrieved by legacy systems. 

Hybrid Cloud – any combination of the above  

2.2 Processes – SaaS, PaaS, IaaS. 

SaaS/BpaS – Software as a service, Business process as a service.  SaaS is effectively a place 

to rent a cloud based computer system  to do a service  that  is hosted at a  third party,  the 

prime example of this would be payroll processing. BpaS is where the whole process is cloud 

based  an  example  is  the  corporate  travel  booking  and  travel  expense  accounting  and 

reimbursement systems 

PaaS – Platform as a service, rental of a complete series of cloud based software suites for a 

particular business function; an example is a full suite accounting software. 

IaaS – Infrastructure as a service – where you rent space and storage on a cloud computing 

facility  and  install  all  the  computing  services  of  an  organisation,  you  are  the manager  of 

facilities and applications using the cloud centres tools.  

Combinations, these resources can be internal to a company, an external cloud, user or host 

managed or a combination of both. A trend is to put generic software resources into a cloud 

and keep vital commercially sensitive services in hosted closed loop clouds or internally.     

2.3 Devices – Impact 

Device proliferation has had an impact on cloud computing use. Users want to be able to access data 

from  centralised  systems  from  systems  of  their  choice.  In  the  era  of  the  centralised  computing 

department  this  was  unacceptable,  but  now  has  changed.  Fast  broadband,  3G/4G  telephone 

connection, ubiquitous Wi‐Fi are the drivers. Highly structured legacy data centres find this difficult 

to manage, cloud computing facilities are designed to do this.                                                                                      

 2.4 Bring your Own (BYO) 

The bring your own device software cloud trend is only beginning, the barrier has been broken with 

Corporate’s, they have had to find a way to make  iPhones and Android work on corporate systems 

securely. Finance Directors can see the benefits of employees using their own equipment for work. 

This drives  cloud based  solutions as  this problem has  to be  solved quickly. BYOS  software  is only 

starting to impact corporate software use; users are driven by UI and UX experiences and choose the 

best  interface  and  best  performing  software, many  corporate  environments mandate  corporate 

legacy solutions. A solution is to have a number of systems in a cloud, creating linked systems. 

 

2.5 Government in the Cloud – G Cloud ‐  Government Digital Services 

The UK  government has  adopted  a policy of mandating  that  any new  computer  system proposal 

should  by  default  be  cloud.  The  report  Government  Cloud  Strategy4  is  a  case  study  in  how  to 

transform an organisation by application of cloud technology. This policy is being implemented now 

through  the  UK  Governments  Digital  Strategy  and  Digital  by  Default  Service  Standard.  This  is  a 

                                                                 4 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/85982/government‐cloud‐strategy_0.pdf 

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fundamental  change  in  how  UK  Government  is  delivered;  it  offers  many  opportunities  for  the 

FinTech entrepreneur.       

 

2.6 Assessment of Driving Forces 

The  driving  forces  for  the  adoption  of  Cloud  computing  solutions  are  embedded.  The  UK 

Governments  wholesale  adoption  of  a  cloud  based  computing  approach  is  groundbreaking  and 

illustrative  of  how  a  transition  can  be made  from  a  silo  centralised  computing  resource  by  the 

biggest organisation  in  the UK.  In  the Corporate world  cloud  computing offers high performance 

computing services at low cost to anyone. Startups put cloud facilities at the heart of their business 

model, these forces are embedded.    

 

2.7 Conclusion 

Cloud offers a step change in performance, cost and systems availability, no longer is your bespoke 

CRM (Customer relationship management) system a killer competitive advantage. Your competitors 

large and small can access systems such as Salesforce and  immediately have the same tools as the 

largest corporation. In FinTech an example is Fund Apps offering compliance and risk monitoring to 

the fund industry, any new entrant to this industry has at least one barrier to entry already removed. 

A view of  the  future  is  that  companies will move generic processes  to  the  cloud  keeping  specific 

“competitive  advantage”  services  in  house.  Real  competitive  advantage  will  come  from  how 

organisations manage  the  combination of  inside and outside  services. Startups by  their definition 

come at this problem with no legacy; they have an inbuilt advantage as by using the cloud is one of 

the main ways they achieve cost and system advantages. 

    

3.Cloud Computing Resources ‐ Examples 

 

3.1 IaaS – Options Private Financial Cloud ‐ Options‐it.com 

Options has developed a private cloud specifically designed to meet the needs of capital markets it 

has an impressive standards certifications for its own operations and for that of its software vendors, 

SSAE 16, SOC 1/2/3,  ISAE 3402 and  ISO 27001.  It also has support specifically designed  for capital 

markets.  Its product offering  is much more sophisticated  than  from a generic cloud provider. This 

strategy illustrates to the FinTech entrepreneur that there are many market segments of standards 

and service packages in the FinTech cloud market; price is not the only differentiator. 

    

3.2 Cloud computing resources – Luna Cloud 

Luna Cloud  is an example of  the  latest  iteration of a  cloud  computing provider.  It provides  cloud 

server, storage, appliances and databases, with a frictionless sign on and onboarding process. Luna 

Cloud uses   10Gens No SQL “Mongo” Database that offers performance  improvements over earlier 

cloud  computing  configurations.  Incidentally,  Mongo  DB  has  just  been  applied  to  a  very  large 

customer service big data application at Met Life  (this  is not on Luna Cloud). Luna cloud  illustrates 

how  cloud  services  are  evolving  and  enables  the  FinTech  entrepreneur  to  offer  enhanced 

performance  and  service  levels when  they  design  their  SaaS/BpaS  applications  for  the  Financial 

Services markets.   

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3.3 BYOD – Security ‐ Mobile Iron 

Security  is  vital  to  any  cloud based  application,  even more  so  for mobile devices  connected  to  a 

cloud, they will get stolen, hacked and be used to compromise enterprise systems. Mobile Iron is an 

example  of  an  enterprise/web  security  solution;  they  have  Barclays,  Blackstone,  Fidelity,  Liberty 

amongst their financial services customers.  For the FinTech entrepreneur, Mobile Iron’s application 

illustrates that cloud, mobile and enterprise can work together and that there are effective security 

solutions available. Mobile  Iron’s ecosystem and continuous updating of security management and 

the development of secure computing environments  illustrate how cloud computing environments 

create new value chains. 

 

3.4 Closed/neutral Hosting – Interxion 

Interxion provides data centre co‐location services and cloud computing resources. It’s specialism in 

financial markets  is  proximity  hosting.  It  undertakes  this  task  for  Burgundy,  Equiduct, NGX,  Plus 

Markets, Quote MTF and multiple dark pools, as well as BATS Chi‐X Europe, Bolsa de Madrid, Liffe, 

London Metal Exchange, Nasdaq OMX, NYSE Euronext and SIX Swiss Exchange. This allows  latency 

reductions and  facilitates easy and cost‐effective sourcing of  the bandwidth, market data services, 

technology solutions and managed services. Similar facilities are offered for liquidity venues to host 

matching  services with  over  200+  participants.  Interxion  has  focused  on  offering  secure,  hosted 

specialist services for capital markets, for FinTech Entrepreneurs it is an example of specialisation. 

 

3.5 Cloud Price discovery – Cloudorado – Appendix 2 

Is a price discovery engine for IaaS. The FinTech entrepreneur can find the  lowest cost and  identify 

opportunities for arbitrage.  

 

3.6 Cloud resources as a commodity services Strategic Blue ‐ Cloud Options 

Cloud broker dealers, cloud pricing is not transparent – cloud options offer a purchasing service that 

cuts through the complexities and allows the user to get the lowest price for cloud resources. For the 

FinTech  Entrepreneur  this  is  an  indication  that  a  tradable  market  in  cloud  based  computing 

resources may be emerging, other opportunities are arbitrage. Cloud options have an advisory Cloud 

market forum that includes many industry recognisable professionals.  

 

3.7 Other Cloud computing providers 

The  industry  is  large and worldwide, other examples of cloud serving companies are Amazon Web 

Services, Rackspace, Microsoft Azure, and Heroku. 

  

3.8 UK Could Computing Association 

This is an industry association, the membership is listed in appendix 1. In the main these companies 

are enterprise hosting companies that have migrated into offering cloud managed services.   

 

4. Processes in the Cloud 

Financial services processes placed in the cloud, then delivered to consumers or business via a cloud 

have a compelling logic, that of cost reduction and organisational simplification. Companies can then 

focus  on  their  real  competitive  advantages.  Corporate  strategies  from  the  1980’s  have  tried  to 

outsource back offices to the lowest cost areas, this has had a mixed success rate particularly when 

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consumer service  facing  functions are  located offshore. A new breed of cloud based services have 

emerged allowing financial services to reduce cost but also have a different kind of relationship with 

service providers and consumers. Below are a number of examples.  

        

4.1 Accounting Xero 

Xero  is  an  online  accounting  system  used  by  200,000  persons,  started  in New  Zealand  and  now 

global. It has worked very hard on its interfaces and customer experience to deliver ease of use and 

frictionless  transaction  processing.  By  understanding  its market,  Xero  segments  its  sales  channels 

exceptionally well. Corporates, SME’s, Accountants and Bookkeepers, and personal are segmented. It 

has c200 add on’s  in 11 subgroups and markets specifically to developers to create more add on’s.  

Xero’s 2012‐2013 revenue was NZ $39m5 (US $30m), with a market capitalisation of $1,500mNZ, (US 

$1,167m) 28 May 2013. For the FinTech Entrepreneur Xero  is a case study  in UI and UX design and 

SaaS  software  channel  segmentation.  Look  at  Xero’s  understanding  of  the  bookkeeper  and 

accountant segment and the professionals  in  its value chain. Examine how they have developed an 

App (add‐ons) based eco system developed around its core business process offering.  

 

4.2 E‐Invoicing Tradeshift  

Tradeshift  is an E  Invoicing system for companies that  integrates directly  into their accounting and 

payment  systems.  Its business model  is  formulated on  the premise  that  large  companies have an 

almost impossible administrative burden placed on them by having to process 100’s of thousands of 

invoices. Tradeshift provides the bridge for all invoices to become electronic. Similar networks have 

been  developed  for  EDI  (Electronic  Data  Interchange)  but  they  have  been  aimed  at  larger 

corporations and every participant has to pay. Tradeshift is free for onbording participants enabling 

the goal of 100% participation to be achieved. For the FinTech Entrepreneur Tradeshift reworks an 

existing process model from a 100% subscription model to a model where the beneficiary pays over 

a small part of their savings so the Tradeshift solution becomes ubiquitous.      

 

4.3 Expense management Concur 

Concur  is an expenses and travel booking SaaS solution to process company expenses and manage 

travel  arrangements,  producing  all  of  the  VAT  and  compliance  documentations  and  expense 

management analysis tools. Their pricing section has some very clear process maps that illustrate an 

effective  cloud  based  system.  For  FinTech  Entrepreneurs  Concur  illustrates  a  neat mix  of  travel 

booking  financial  management  and  personal  expense  claims,  these  processes  can  be  an 

administrative nightmare for many companies. The interesting point about Concur is the solution of 

two,  not  one,  customer  business  problems  with  one  system. Maybe  looking    for  a  customer’s 

complementary problem  that  can be  integrated  into  to  your  SaaS  solution  can differentiate  your 

product.    

 

                                                                 5 Xero Investor presentation http://www.xero.com/media/379292/investor_presentation_May_2013_‐_external_v2.pdf  

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4.4 Capital Markets Trading ‐ Quant Connect 6 

Cloud based algorithm development and back  testing platform  for Quant Scientists with access  to 

capital back trading strategies. One could describe this as a system to enable an  individual to build 

and fund a proprietary trading desk in the cloud. For the FinTech entrepreneur it is an example of a 

cloud  based  service  aimed  at  capital markets  professionals with  a  route  to  capital  to  implement 

trading strategies, complex capital market process can be put into a cloud based mode. There must 

be many more elements of the capital markets value chain that could benefit from similar SaaS type 

models. 

 

4.5 Capital Markets Derivitec 6 

Derivitec is a cloud based capital markets analytics and trading tool, trade blotter and data browser, 

offering high performance, cost effective analytics and testing for the derivatives industry based on 

windows Azure. Another example of specialised capital market segment opportunities available for 

FinTech entrepreneurs using high performance cloud computing resources. 

     

4.6 Compliance – Fund Apps 

Cloud based compliance & risk monitoring for the fund management industry in the cloud. Fund 

Apps are an example of how very dense regulatory procedures can be placed into a cloud 

environment, solving a real problem for many fund managers. For the FinTech entrepreneurs 

consider how Fund Apps emphasise simple integration, automatic rule change updates, workflow 

design, management and security. This business model has an added advantage of being knowledge 

based, as regulations change monitoring requirements and reporting needs are modified, these 

expert skills remain within Fund Apps increasing their expert skill base.       

 

4.7 Collaboration ‐Huddle  

Very  extensive  enterprise  collaboration  and  content  sharing  suite  and  alternative  to  SharePoint, 

used  by  large  Corporations  and  professional  services  firms  such  as    PWC.  FinTech  entrepreneurs 

should examine how Huddle developed from a small collaboration tool  into a major competitor to 

Microsoft SharePoint. See how  fast growth was achieved against a massively entrenched supplier. 

The competitive response from Microsoft was to buy Yammer for $1.2bn.  

  

5. Future  

Cloud services are continuing to grow, they are still at their emergent phase in the financial services 

industry. Companies will no longer be able to hide behind the security argument for not migrating to 

lower cost and more productive cloud type services, as their startup competitors are already there.  

Going  to a public  cloud may not be  the answer  for all aspects of  financial  services, but  there are 

viable alternatives  to entirely open  systems. Mobile applications move  the balance  towards more 

use of cloud systems. In terms of processes being put into the cloud i.e. SaaS and BpaS, we are just 

at the beginning of the journey, examples have already been given here of highly complex systems 

and regulation‐dense processes being migrated to the cloud,  there are many more opportunities to 

replicate these kinds of business models 

                                                                 6 Quant Connect and Derivitec are illustrated for educational and academic purposes. There is no recommendation whatsoever as to their suitability for use in any investment or other purpose. If any person is considering making any form of investments they should seek the advice of a FCA approved investment advisor.   

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7. Entrepreneurial Opportunities* 

The cloud and its associated driving force, mobile technology, are both in the early stages of their lifecycle  Hosting Centres ‐ IaaS, PaaS, SaaS 

Specialise and customise specifically for the needs of the financial services industry...  

Security, compliance, standards and regulations and data protection are strategic  issues  in Financial Services, supply the needs of this value chain and focus on specific sub‐markets. 

Build a Cloud designed specifically for financial services clients with all of the approvals and security systems but with the same ease of use as the latest public cloud operators.  

Bringing the ease of use of Luna Cloud to secure Financial Services hosting hubs has to be a business opportunity 

Use price discovery and cloud broker sites to indentify cost arbitrage opportunities 

Create a financial open market in Cloud computing resources 

First generation cloud computing service providers are  in a vulnerable place  in  the market for services as  they have developed  from a hosted data centre  framework. As Cloud costs become more  transparent  they will be under more competitive pressure. There  is market share to be gained.  

As cloud and mobile expand, security, authentication, and fraud detection are opportunities  

Cost, process, UI (user interfaces) , UX (User Experience) offer opportunities 

The UK Government is ahead of the industry in adoption of services   

Cloud based process 

The market  is  at  its  beginning,  only  the most  obvious  services  have  been  put  into  the cloud. 

Highly complex, regulated processes have been successfully transferred to become cloud based services. 

Capital market processes can be successfully put into the cloud. 

Xero’s  market  and  functional  segmentations  are  a  case  study  in  how  to  cloud  base accounting software. 

There  are many  other  generic  processes within  the  financial  services  industry,  such  as pension administration,  fund management back offices,  insurance  claim processing,  risk metrics, etc… that could be transferred to the cloud. 

The UK Government  ‐ all existing systems have to be tested against cloud based options when contracts are renewed.  

BpaS is underdeveloped in FinTech markets  The Cloud Based Bank or Insurance Company 

The Ultimate challenge for FinTech Entrepreneurs  is to put a bank/insurance platform  into the cloud, get it regulated and certified then offer a Bank or Insurance Company as a service. 

     

 

 

 

 

 

 

 

*see legal disclaimer on page 3. 

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Appendix 1 ‐ Cloud Industry Forum Members                                                       

Website:www.uk-plc.net

@UK PLC is the leading European Cloud Platform. The platform supports rapid application development via its Application Generator, and allows end

users to create forms and pages. The core application is the @UK PLC ecommerce marketplace that is pre-integrated to all major finance systems and used by NHS, Schools, Universities, Colleges and Local Authorities to trade with their major suppliers. The major suppliers use it as their global ecommerce platform that works across every country in the world. Our cloud based Spend Analysis Spend Insight grew by 280% last year and has now passed the £100 billion of spend analyzed using breakthrough Artificial Intelligence technology.

Website:www.abiquo.com

Abiquo delivers the industry’s most advanced Enterprise Cloud software solution, enabling enterprises and service providers to rapidly build and

manage a fully automated and governed, self-service, multi-hypervisor cloud from globally deployed resources. Abiquo’s award-winning solution has been highly rated in independent market and vendor reports by leading industry analyst firms, and its customer base includes many Global 2000 enterprises, government contractors and leading MSPs. Abiquo is privately held, and operates from headquarters in the UK with offices in Europe, North America and Asia Pacific, and through its extensive global partner network.

Website:www.ansgroup.co.uk

ANS Group has experienced 80% year-on-year growth since 2009 and currently has a turnover of over £50m. ANS specialise in providing managed compute, storage and network infrastructures that can either be built on-premise or consumed as a cloud-based solution in the company’s

Tier 2 and Tier 3 data centres. ANS Group has been continuously developing and enhancing the company’s i3 in the cloud and data centre solutions as an alternative to the on-premise ANS i3 solution.

Website:www.apmg-international.comEmail

APMG-International is a global examination institute providing accreditation and certification services. Via our network of Accredited

Consultancy and Training Organisations, we help end users develop their professional skills and organisations improve their processes through the adoption of worldwide best practice.

Website:atos.net

Atos SE (Societas Europaea) is an international information technology services company with annual 2012 revenue of EUR 8.8 billion and 76,400 employees in 47 countries. Serving a global client base, it delivers Hi-Tech

Transactional Services, Consulting & Technology Services, Systems Integration and Managed Services. With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail & Services;

Website: www.channelcloud.co.ukEmail

ChannelCloud, established ten years ago in the United States, launched in the UK and Ireland in January 2011 and is rapidly making its presence

felt in the Cloud arena.

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ChannelCloud is a new era cloud computing solution provider. It has developed a first-of-kind fully integrated cloud platform, and is building a federation of ChannelCloud partners across the UK and Ireland who share a vision for a new, truly comprehensive method of delivering IT services to clients.

Website: www.claranet.co.ukEmail

Claranet is one of Europe’s leading integrated cloud service providers. We have a passion for internet technologies and what they can do for our customers. We offer businesses the core components of cloud services –

Networks, Hosting, Application – with a single end-to-end SLA that guarantees the highest levels of availability. Our latest offering – the Virtual Data Centre – is the first truly integrated Infrastructure as a Service available to the European market. It offers a new way of managing IT infrastructure, delivering on demand and self-provisioned resources.

Claranet’s cloud hosting customers include Amnesty, Channel 5, the De Vere Group, and the F.A.

Website:www.csscorp.com

CSS Corp is a global Technology Support company offering innovative solutions on Cloud and Mobility. Its path breaking innovations and IPs (Intellectual Properties) are being used by organizations globally in

lowering their operating cost, enhancing productivity and deriving value for their customers. Remote Infrastructure Management (RIMS), Application Development, Network Services has also augmented CSS Corp in delivering value to their customers. With quality and innovation being key focus at CSS Corp, 5500 professionals with diversified cultural backgrounds are involved in creating solutions for tomorrow.

Website: www.databarracks.com

Databarracks provide cloud hosting and disaster recovery services with a focus on security and support.

Established in 2003, Databarracks was one of the UK's first providers of managed backup and disaster recovery services. We have since grown rapidly to become one of the most technologically advanced innovators in online backup, virtualisation and the cloud, delivering effective solutions to companies of all sizes and complexities.

We combine ultra-secure hosting with the most resilient cloud infrastructure and a commitment to providing outstanding 24/7 support.

In addition to backup, disaster recovery, IaaS and Hosted Exchange solutions we also help business move to the cloud with our Design & Build and Manage & Support cloud integration services.

Website:www.digitalrealty.com

Digital Realty – Data Centre Solutions

Digital Realty focuses on delivering customer driven data centre solutions by providing secure, reliable and cost effective facilities that

meet each customer's unique data centre needs. Digital Realty's customers include domestic and international companies across multiple industry verticals ranging from information technology and Internet enterprises, to manufacturing and financial services.

Website:www.fasthosts.co.uk

Fasthosts is a leading and long established web hosting and IT services provider. We host over 1 million domains and handle over 42 million emails securely and efficiently each day. All our services can be self-

managed through the award winning Fasthosts web-based Control Panel that provides our customers with unparalleled online control, enabling them to manage hosted services including domain registrations, shared web hosting, business-class email, virtual servers, dedicated servers, secure online storage, secure online

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backup, software-as-a-service, internet merchant accounts and unlimited broadband internet access. Fasthosts has been awarded Microsoft Hyper-V Cloud Partner of the Year 2010, and Microsoft Global Hosting Partner of the Year 2011. Fasthosts' maintains an award-winning and highly successful reseller channel. Headquartered in the UK, we operate 24/7 from our dedicated data centres that serve the UK and USA on territory.

Website:www.firehost.co.uk

FireHost, is a secure cloud hosting company that delivers hosting solutions to healthcare IT, SaaS and eCommerce around the world that have HIPAA or PCI compliance and high traffic needs. Advanced

security and a comprehensive portfolio of hosting solutions helps FireHost protect companies from threats to their websites, applications, and valuable data. Additionally, every FireHost Secure Cloud Server is fully managed by a staff of expert engineers available 24x7x365 via phone, liv chat or ticket.

Website:www.interxion.com

Interxion is a leading provider of carrier-neutral colocation data centre services in Europe, serving over 1,200 customers through 28 data centres in 11 European countries. Interxion's uniformly designed, energy-efficient data centres offer customers extensive security and uptime

for their mission-critical applications.

With connectivity provided by 350 carriers and ISPs and 18 European Internet exchanges across its footprint, Interxion has created content and connectivity hubs that foster growing customer communities of interest. For more information, please visit www.interxion.com.

Website:www.inty.com

intY operates in the rapidly growing cloud computing market space where it delivers enterprise class solutions both directly and indirectly, via domestic and global strategic partners. Founded 14 years ago, intY has been at the forefront of pay as you go managed IT and security services from its inception.

intY delivers Microsoft messaging and collaboration solutions which are integrated with intY internet security and complementary OEM applications, to deliver a one touch deployment and management solution.

Website: www.nasstar.com

Nasstar is a pure play Hosted Desktop Service Provider and one of the world’s pioneers of multi-tenanted hosted desktop, having developed its platform since 2004.Nasstar’s solution is future-proofed because the

platform host hundreds of different business apps from many different vendors, all delivered through a hosted desktop interface and managed by our fully featured App Portal.

Nasstar distributes its solution through channel partners and provides a fully white-labeled App Portal to enable its partners and their end customers to manage their Hosted Desktop and apps.

Nasstar was founded in 1998 as a hosting company and is quoted on the London Stock Exchange. The company is IS027001 certified.

Website:www.nationalcloud.co.uk

National Cloud is a fully managed, on-demand, shared cloud infrastructure offering. National Cloud is unique - provided as a service,

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it is powered by ANS Group's Infrastructure 3, known as i3. i3, a concept developed by ANS brings together the latest best-of-breed technology in compute, network, storage and virtualisation, delivering an affordable solution that comes with strict SLAs that will guarantee availability and performance. ANS has unrivalled expertise in this area, and was Cisco's first European partner to achieve the 'cloud infrastructure status', as such the National Cloud offering is perfectly positioned to deliver fast, secure, flexible and scalable infrastructure cloud solutions, that reduce risk to your organisation.

Website:www.outsourcery.co.uk

Outsourcery is one of the world's leading providers of Cloud-based IT and unified communications solutions for business as well as an award winning provider of professional services. Microsoft named Outsourcery as its worldwide 'Hosting Solutions Partner of the Year' and 'Dynamics Hosting Partner of the Year' at the 2010 Worldwide Partner Awards.

The company is the UK's leading provider of hosted Dynamics CRM and is named in the Presidents Club for Microsoft Dynamics; one of top 5% of Microsoft Dynamics partners worldwide based on sales achievement. The company is proud to be carbon neutral and a Microsoft Gold Certified Partner with seven competencies.

Website:www.phoenix.co.uk Phoenix is uniquely placed to provide medium to large enterprises with cloud-enabled services that will increase efficiency and reduce costs, with the ability to scale your IT infrastructure up and down on a pay-as-you-go

basis. With Phoenix, the benefits of cloud can be enjoyed without compromising the security of your data. With 5 of our own datacentres around the UK, a Phoenix private cloud is one that you can touch and trust. As a result, migrating to the cloud with Phoenix offers enhanced risk management and business continuity.

Website:http://uk.rise.co

Rise operates an Infrastructure-as-a-Service platform to supply high-quality cloud computing solutions for resale by our partners, based on our DataCenter on Demand™ service. We equip our channel partners with the infrastructure they need to provide cloud services for the SMB market.

This includes virtual and dedicated servers, storage, backup, web hosting and disaster recovery, all of which are hosted from the secure infrastructure of Rise's UK or US data centres (serving our customers within those territories) with 24/7/365 support. Rise infrastructure supports all server based applications, and our cloud services can be implemented as a stand-alone service or securely integrated with an existing on-premise business network.

Micro Incorporated (TYO: 4704;TSE: 4704), a global cloud securityleader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 20 years'

experience, we deliver top-ranked client, server and cloud-based security that fits our customers' and partners' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the industry-leading Trend Micro™ Smart Protection Network™ cloud computing security infrastructure, our products and services stop threats where they emerge – from the Internet.

Website:www.ukfast.co.uk

UKFast is a specialist in managed hosting solutions dealing with blue chip organisations and competitive SMBs. Having worked with Microsoft to develop cloud platforms, UKFast launched the UK’s first large scale cloud environment in summer 2009, developed primarily with Hyper-V technology. Today, the UKFast Cloud caters

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for both Windows and Linux users and as a Microsoft Gold Certified Partner UKFast has a 95.8% positive customer feedback rating.

Website: www.vmware.com VMware is the leader in virtualization and cloud infrastructure solutions that

enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2011 revenues of $3.77 billion, VMware has more than 350,000 customers and 50,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.

Website:www.webroot.co.uk Webroot provides industry-leading Internet security solutions for consumers,

enterprises and small and medium businesses worldwide. Webroot products consistently receive top review ratings by respected third parties and have been adopted by millions globally. With a wide range of online security offerings, Webroot protects individuals and corporate networks from threats such as viruses, hackers, data exposure, spam, spyware and more, utilising cloud computing power in its security solutions.Cloud Computing Costs – Comparison EuropeCloudera.com 10GB Storage, RAM 1.5GB, Linux

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Appendix 2 Clouderado.com – Cloud Comparison Site sample page 

Cloud Provider Cloud Server Summary Price

Elastic Hosts 1.5 GB RAM / 1x 0.5 GHz VCPUs show details 

 

$35 £23

E24 Cloud.com Standard 1 Core / 2 GB RAM show details  Double 1st charge with promo code xAMmEe22 

$37 PLN 122

Linode.com Linode 2 GB show details 

 

$40

Joyent Cloud Standard 1.75 GB RAM show details 

 

$40

Cloud Sigma SSD 1.5 GB RAM / 1x 0.5 GHz VCPUs show details 

 

$42

Amazon Web Ser Standard Small + 10 GB EBS show details 

 

$49

VPS Net 3 Nodes show details 

 

$54

Dimension Data 1.5 GB RAM / 1 VCPUs Instance show details 

 

$66

Go Grid 2 GB RAM / 2x VCPU (Medium) show details  $100 on start with promo code CPcloudo 

$74

ExoScale 2 GB RAM / 2 VCPUs (Small) show details 

 

$80

Sungard 2 GB RAM / 1 VCPU show details  20% off first 6 months for Cloudorado users 

$84

S Strato Gen 1.5 GB RAM / 1 VCPUs Instance show details 

 

$87 £57

R

R Rackspace 2 GB RAM Instance show details 

 

$88 £58