Final Research Ch # 7

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    Chapter # 7

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    LEARNING OBJECTIVESUnderstand...

    The purpose and process of exploratory research.

    The two types and three levels of management

    decision-related secondary sources.

    The five types of external information and the factors

    for evaluating the value of a source and its content.

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    LEARNING OBJECTIVESUnderstand . . .

    The process of using exploratory research to

    understand the management dilemma and work

    through the stages of analysis necessary to formulatethe research question (and, ultimately, investigative

    questions and measurement questions).

    What is involved in internal data mining and how

    internal data-mining techniques differ from literature

    searches.

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    Objectives of Secondary Searches Expand understanding of management dilemma.

    Gather background information.

    Identify information that should be gathered.

    Identify sources for and actual questions that might beused.

    Identify sources for and actual sample frames thatmight be used.

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    Integration of Secondary Data

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    Conducting a Literature SearchDefine management dilemma

    Consult books for relevant terms

    Use terms to search

    Locate/review secondary sources

    Evaluate value of each source

    and content

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    Whiteboard technology makes the discussion of

    symptoms relevant to the management-research

    question hierarchy easier

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    LEVELS OF INFORMATIONPrimary

    Sources:

    Memos

    Letters

    Interviews

    Speeches

    Laws

    Internal records

    Secondary

    Sources:

    Encyclopedias

    Textbooks

    Handbooks

    Magazines

    Newspapers

    Newscasts

    Tertiary

    Sources:

    Indexes

    Bibliographies

    Internet

    search engines

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    Integrating Secondary Data

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    INFORMATION SOURCES

    Encyclopedias

    Directories

    Handbooks

    Types

    Indexes/

    Bibliographies

    Dictionaries

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    Index:

    is a secondary data source that helps to identify and locate a single book,journal article, author, etc. from a larger set.

    Bibliography:

    is an information source that helps locate a single book, article, photograph,etc.

    Dictionaries:are secondary sources that define words, terms, and jargon.

    Encyclopedias:

    are secondary sources that provide background or historical informationabout a topic.

    Handbook:

    is a secondary source used to identify key terms, people, or events relevantto the management dilemma or management question.

    Directories:

    are reference sources used to identify contact information.

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    Evaluating Information Sources

    Authority

    Format

    Audience

    Evaluation

    Factors

    Purpose

    Scope

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    BILAL SHAMEEM

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    Advanced Searching Process

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    Review of Advanced Search Options

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    The Evolution of Data MiningEvolutionary Step Investigative Question Enabling Technologies Characteristics

    Data collection (1960s) What was my average

    total revenue over the last

    five years?

    Computers, tapes, disks Retrospective, static data

    delivery

    Data access (1980s) What were unit sales in

    California lastDecember?

    Relational databases

    (RDBMS), structuredquery language (SQL),

    ODBC

    Retrospective, dynamic

    data delivery at recordlevel

    Data navigation (1990s) What were unit sales in

    California last December?

    Drill down to

    Sacramento.

    Online analytic

    processing (OLAP),

    multidimensional

    databases, datawarehouses

    Retrospective, dynamic

    data delivery at multiple

    levels

    Data mining (2000) Whats likely to happen

    to Sacramento unit sales

    next month? Why?

    Advanced algorithms,

    multiprocessor

    computers, massive

    databases

    Prospective, proactive

    information delivery

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    Data Mining in Business

    Early use of data mining was still being driven by our search for understanding of

    customers, as noted by the emphasis on marketing (green bars) use of data

    mining. Business also does a lot of data mining in search of greater profitability

    (financial analysis=yellow bar). Operations use was growing (gold bars).Notably absent was Human Resources use of data mining.

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    HASHAM NAZIR

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    Data-Mining Process

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    The Business Research Process

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    Clarifying the Research

    Question

    A useful way to approach the research process is to state the basic dilemma that

    prompts the research and then try to develop other questions by progressively

    breaking down the original question into more specific ones. This process can

    be thought of as the management-research question hierarchy.

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    Management-Research Question

    Hierarchy

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    Formulating the Research Question

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    Types of Management Questions

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    The Research Question

    Determine

    necessary

    evidence

    Set

    scope of study

    Examine

    variables

    Break

    questions

    down

    Evaluate

    hypotheses

    Fine-Tuning

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    Gantt Chart

    5-29

    MindWriterProject Plan

    A Gantt chart is a common

    project planning tool that

    reveals summary tasks,benchmarking milestones,

    and detailed tasks against a

    time frame for the overall

    project.

    Tasks may be color codedto indicate a particular

    team members

    responsibilities. Many

    project-management

    software packages include

    Gantt charting.

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    Searching Databases vs. the Web

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    Key Terms Bibliography Bibliographic Database

    Data Mart

    Data Mining

    Data Visualization

    Data Warehouse Dictionary

    Directory

    Encyclopedia

    Expert interview

    Exploratory research

    Handbook

    Index

    Individual depth interview

    Investigative questions Literature search

    Management question

    Measurement question

    Custom-designed

    Predesigned Primary sources

    Research questions

    Secondary sources

    Source evaluation

    Purpose Scope

    Authority

    Audience

    Format

    Tertiary sources

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