FINAL Questionnarie
-
Upload
varun-tandon -
Category
Documents
-
view
218 -
download
0
Transcript of FINAL Questionnarie
-
8/7/2019 FINAL Questionnarie
1/12
Page 1 of12
The Survey (Questionnaire)
A survey on the Strategic and Entrepreneurial Orientation (EO) and Growth of
Small & Medium Enterprises (SMEs)
Underlying the importance and future of SMEs in India, their contribution to our economy and the
efforts of SME owners/ top management in the growth of the firm, we are seeking information
about the role of Strategic & Entrepreneurial orientation on the growth of SMEs. This questionnaire
is designed to gather information about the interplay of strategy and entrepreneurship and how their
dimensions affect firm growth. We feel your contribution can be very useful in this direction and
will definitely pave the way for better understanding of Strategic Entrepreneurship and its
dimensions which can be helpful for future success of many SMEs. Thus we would really
appreciate if you, as the owner/ top manager of this business, would take some time to read and fill
this information required. The information you are going to provide will be used only for academic
purpose and strictly confidential.
Support Information
Enterprises Name ...................................
Individuals Name ...................................
Designation ...................................
Firm's Address: ..................................
City: .................... State: ....................
Pin Code: .................... Telephone: ....................
E-mail: ....................
-
8/7/2019 FINAL Questionnarie
2/12
Page 2 of12
Personal And Business Details
Please tick () into the relevant box, which is most suitable to your enterprise and your self
1.
In which of the following age group you are?
Up to 20 years 21-30 years 31 40 years
41-50 years 51-60 years More than 60 years
2. Your GenderMale Female
3. Marital StatusSingle Married
4. Place of Birth ............................................................
5. What is your highest educational qualification or nearest equivalent?Under Graduate University Diploma/degree
Post-graduate Others (please specify) _____________________
6. Have you ever attended a training programme related to your business?YES NO
7. Do you have previous work experience before this?YES NO
8. Was your previous work experience related to this current business?YES NO
9. Do you have any business start up experience prior to this business?YES NO
10.When was the firm founded? __________________________
-
8/7/2019 FINAL Questionnarie
3/12
Page 3 of12
11.Which of the following best describes your present position in the company?Founder Partner
CEO Senior Manager
Public Relation Manager Other (Specify) ______________
12.How long have you been associated with this firm?Less than 12 months 1-5 years 5-10 years
10-20 years More than 20 years
13. How are you associated with this business?Founded it Inherited
Purchased it Employee
14. Which of the following best describes the form of your business organization?Sole Owner Partnership Company
Trust Other (specify) ______________
15. How many employees do you have in your firm ?Less than 20 20-50
51-100 101-500
More than 500
16.Please classify your industry:Service Wholesale trade Manufacturing
Retail trade Distribution Mining
Construction Agriculture Other_________________
17.What is your firms specific sector?(Manufacturing/ Service) ____________________
-
8/7/2019 FINAL Questionnarie
4/12
Page 4 of12
18.What is your firm's annual turnover? (Please Tick the correct one)Manufacturing Tick Service Tick
Below INR 25 Lakhs Below INR 10 lakhs
INR 25 Lakhs- 500 Lakhs INR 10 Lakhs- 200 Lakhs
INR 500 Lakhs- 1000 Lakhs INR 200 Lakhs- 500 Lakhs
More than INR. 1000 Lakhs More than INR. 500 Lakhs
19. Which best describes your industry in the last three years?
Growing Stable Declining
20. Which best describes your firm in the last three years?
Growing Stable Declining
21. Which of the following is the best indication of your firms net profit for the current year?
Less than INR 5 Lakhs INR 5 -10 Lakhs
INR 10-25 Lakhs INR 25 50 Lakhs
INR 50 100 Lakhs More than INR 100 Lakhs
-
8/7/2019 FINAL Questionnarie
5/12
Page 5 of12
Dimensions of Entrepreneurial Orientation
The following statements pertain to the management style of the SMEs affecting the growth of your
firm. Please read each of the following statements and indicate the response that matches the
manner in which the firm operates.
1. In regard to new services or products my firm has...Introduced many new
services or Products
1 2 3 4 5 6 7 Introduced no new
services or Products
2. In regard to new services or products my firm has...Made only minor changes in
services or products
1 2 3 4 5 6 7 Made dramatic changes
in services or products
3. In regard to new services or products my firm...Has a strong emphasis on
the use of tried and tested
products and processes
1 2 3 4 5 6 7 Has a strong emphasis on
innovations
4. In regard to new services or products my firm...Prefers to design new
processes and techniques
1 2 3 4 5 6 7 Prefers to adapt processes
and techniques that others
have developed and
proven
5. In regard to new services or products my firm has...Favour experimentationand original approaches to
problem solving
1 2 3 4 5 6 7 Favour imitating methodsof other firms used for
solving their problems
6. In regard to speed of action my firm...Typically initiates actions
which competitors then
respond to
1 2 3 4 5 6 7 Typically responds to
actions that competitors
initiate.
-
8/7/2019 FINAL Questionnarie
6/12
Page 6 of12
7. While exploring opportunities my firm...Is very often the first one
to introduce new products/
services, administrative
techniques, process
technologies, etc.
1 2 3 4 5 6 7 Is not the earlier ones to
introduce new products/
services, administrative
techniques, process
technologies, etc
8. While exploring opportunities my firm...Typically adopts a very
competitive, undo-the-
competitors posture
1 2 3 4 5 6 7 Typically seeks to avoid
competitive clashes,
preferring a live and let
live posture
9. While exploring opportunities my firm...Maintains a consistent
market/ product definition
1 2 3 4 5 6 7 Continuously monitor
trends and identify future
needs of customers and/or
anticipate future demand
conditions
10.While exploring opportunities my firm...Takes a follow theleader approach in
introducing new products
or ideas
1 2 3 4 5 6 7 Strives to be first moverto capture the benefits of
an industry pioneer.
11.When confronted with decision making situations involving uncertainty, my firm...Typically accepts a bold,
aggressive posture in order
to maximize theprobability of exploiting
potential opportunities
1 2 3 4 5 6 7 Typically adopts a
cautious Wait and see
posture in order tominimize the risk
12.When confronted with decision making situations involving uncertainty, my firm...Believe that, owing to the
nature of the environment,
it is best to explore
opportunities gradually
via incremental approach
1 2 3 4 5 6 7 Believe that, owing to the
nature of the external
environment, bold, wide
ranging acts are necessary
to achieve firms objective
-
8/7/2019 FINAL Questionnarie
7/12
Page 7 of12
13.When confronted with decision making situations involving uncertainty, my firm...A strong proclivity for
high risk projects with
chances of high returns
1 2 3 4 5 6 7 A strong proclivity for low
risk projects with normal
and certain rate of returns.
14.When confronted with decision making situations involving uncertainty, my firm...Prefer to study a problem
thoroughly before
deploying resources to
solve it
1 2 3 4 5 6 7 Is quick to spend money
on potential solutions if
problems are holding back
15.When confronted with decision making situations involving uncertainty, my firm...Encourage people in the
firm to take calculated
risks with new ideas
1 2 3 4 5 6 7 Do not encourage people
in the firm to take
calculated risks with new
ideas
16. While fighting competition, my firm......
Is very aggressive andintensely competitive 1 2 3 4 5 6 7 Makes no special effort totake business from
competition.
17.While fighting competition, my firm......Blends with the industry
stakeholders on whatever
actions will be initiated
1 2 3 4 5 6 7 Establishes competitive
position and vigorously
exploit opportunities to
achieve profitability.
18. While fighting competition, my firm......Exhibits a low-key profile
to actions, which can lead
to erosion of firm
reputation and retaliation
by competitors
1 2 3 4 5 6 7 Utilizes market strategies
like entering markets with
drastically lower prices or
copying the business
practices or techniques of
successful competitors
-
8/7/2019 FINAL Questionnarie
8/12
Page 8 of12
19.While encouraging employees to perform better, my firm.....Expects individual and/or
teams pursuing business
opportunities to justify
their actions throughout
the development process
1 2 3 4 5 6 7 Encourages individuals or
teams pursuing business
opportunities to proceed
without having to justify
their action at every stage
of development
20.While encouraging employees to perform better, my firm.....Individuals and/or teams
are most effective if their
goals and performances
targets are set by their
superiors
1 2 3 4 5 6 7 Individuals and/or teams
are most effective if they
set their own goals after
consultation with their
superiors
21.While encouraging employees to perform better, my firm.....Individuals and/or teams
are expected to use
existing strategies and
standard operating
procedures as a basis fordecision making
1 2 3 4 5 6 7 Individuals and/or teams
are encouraged to think
outside the box when
making decision.
22. While encouraging employees to perform better, my firm.....The CEO and top
management team play a
major role in identifying
and selecting
entrepreneurialopportunities
1 2 3 4 5 6 7 Employees initiative and
input play a major role in
identifying and selecting
entrepreneurial
opportunities
-
8/7/2019 FINAL Questionnarie
9/12
Page 9 of12
The following statements pertain to the external environment affecting your firm. Please read each
of the following statements and circle the one that reflects your response. Selecting 1 indicates that
you strongly disagree with the statement, selecting 7 indicates that you strongly agree with the
statement, whereas selecting 4 indicates neutrality.
1 The external environment our firm operates in has a
high level of risk and uncertainty.
1 2 3 4 5 6 7
2 The external environment poses serious threats to
our firm's survival and growth.
1 2 3 4 5 6 7
3 Our firm deals with a wide range of external
environment influences
1 2 3 4 5 6 7
4 Tough price competition is a major challenge in our
industry.
1 2 3 4 5 6 7
5 Government policy is a major challenge in our
industry.
1 2 3 4 5 6 7
6 The rate of product and service obsolescence is veryhigh in our industry.
1 2 3 4 5 6 7
7 In our industry, actions of competitors are
unpredictable
1 2 3 4 5 6 7
8 In our industry, demand and customer tastes are
unpredictable
1 2 3 4 5 6 7
The External Environment
Strongly
Disagree
Disagree Partially
Disagree
Neutral Partially
Agree
Agree Strongly
Agree
1 2 3 4 5 6 7
-
8/7/2019 FINAL Questionnarie
10/12
Page 10 of12
Resource Availability
The following items are representative of resource availability in terms of whether or not
accessibility to the specified resources places the firm at an advantage or disadvantage. Please read
the following statements and circle the one that reflects your response. Selecting 1 indicates that
you strongly disagree with the statement, selecting 7 indicates that you strongly agree with the
statement, whereas selecting 4 indicates neutrality.
1 Easy Availability of capital 1 2 3 4 5 6 7
2 Access to low cost of capital 1 2 3 4 5 6 7
3 Leading edge plant equipment/production facilities 1 2 3 4 5 6 7
4 Availability of highly trained & skilled employees 1 2 3 4 5 6 7
5 Experience in product/ service development 1 2 3 4 5 6 7
6 Expertise in customer service 1 2 3 4 5 6 7
7 Access to low cost distribution channels 1 2 3 4 5 6 7
8 Access to resourceful social and business networks 1 2 3 4 5 6 7
9 Access to low cost labour 1 2 3 4 5 6 7
10 Access to low cost raw materials 1 2 3 4 5 6 7
Strongly
Disagree
Disagree Partially
Disagree
Neutral Partially
Agree
Agree Strongly
Agree
1 2 3 4 5 6 7
-
8/7/2019 FINAL Questionnarie
11/12
Page 11 of12
Firm Growth
The following items pertain to the growth of your firm. Please read each of the following statements
and indicate the level of importance that you attach to the factors listed below as firms growth
objectives by circling the item that reflects your response. Selecting 1 indicates that the importance
level is least; selecting 7 indicates that importance is highest; whereas selecting 4 indicates
neutrality.
1 Sales Growth 1 2 3 4 5 6 7
2 Revenue Growth 1 2 3 4 5 6 7
3 Growth in Market Share 1 2 3 4 5 6 7
4 Employment Growth 1 2 3 4 5 6 7
5 Customer Growth 1 2 3 4 5 6 7
6. Growth in Assets 1 2 3 4 5 6 7
7 Net Profit 1 2 3 4 5 6 7
8 Return on Investment 1 2 3 4 5 6 7
9 Gross Margins 1 2 3 4 5 6 7
10 New Product Development 1 2 3 4 5 6 7
Not at all
importance
Neutral Highly
Importance
1 2 3 4 5 6 7
-
8/7/2019 FINAL Questionnarie
12/12
Page 12 of12
Satisfaction
The following items pertain to the satisfaction with the growth areas of your firm. Please read the
following statements and indicate the level of satisfaction that you attach to the factors listed below
for achieving your firms growth by circling the item that reflects your response. Selecting 1
indicates that you are Highly Dissatisfied with the statement, selecting 7 indicates that you are
Extremely Satisfied with the statement, whereas selecting 4 indicates neutrality.
1 Sales Growth 1 2 3 4 5 6 7
2 Revenue Growth 1 2 3 4 5 6 7
3 Growth in Market Share 1 2 3 4 5 6 7
4 Employment Growth 1 2 3 4 5 6 7
5 Customer Growth 1 2 3 4 5 6 7
6 Growth in Assets 1 2 3 4 5 6 7
7 Net Profit 1 2 3 4 5 6 7
8 Return on Investment 1 2 3 4 5 6 7
9 Gross Margins 1 2 3 4 5 6 7
10 New Product Development 1 2 3 4 5 6 7
Highly
Dissatisfied
Neutral Extremely
Satisfied1 2 3 4 5 6 7