Final Ppt Cbmr (1)
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Transcript of Final Ppt Cbmr (1)
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INFLUENCE OF PERSONALITYON
CONSUMER BEHAVIOUR
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THE TEAM MEMBERS:
ABHISHEK THAKUR (091202)
AMITA NAYAK (091204)
AMRIT PAL SINGH (091206)
ANUMEHA (091208)
ASHUTOSH SAXENA (091211)
DEVIREDDY RAMANUJENEYULU (091217)
FAIZ (09
KHALID
PREETI
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Personalityy The characteristic patterns of behaviour and thought
that are a reflection of a consumers psychological
systems
NATURE OF PERSONALITY
y Personality reflects individual differences
y Personality is consistent and enduring.
y Personality can change
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Personality theoriesy The following are approaches to personality theory:
y Freudian theory
y Neo -Freudian theory
y Trait theory
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Freudian personality theory
y Sigmund Freud believed that unconscious thoughts
controlled the conscious mind and this playsa significant role in developing our personalities
y This is very much linked to the concepts of humanmotivation and drives.
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Freudian personality theoryy Freud proposed that personality consists of three
interactive systems:
y
Idy Our primitive instincts or drives
y Super ego
y Its role is to see that individual satisfies needs in a sociallyacceptable manner
y Ego
y The balance between the id and the superego
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Neo Freudians personality theory
y It states that social relationships are fundamental to
the formation and development of personality
Individuals are classified into three personality groups
i. Complaint individuals
ii. Aggressive individualsiii. Detached individuals
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Trait theory of personalityIt is primarily quantitative or empirical theory.
It focuses on measurement of personality in terms of specificpsychological characteristics called traits.
y A trait is a personality characteristic, e.g. outgoing or shy
y Trait theories attempt to identify and categorise personality characteristics
y Marketers can use this information to identify characteristics of a certainmarket segment
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Self-concepty Based on the set of attitudes a person holds about
themselves and is made up of self-images and the
evaluation of these images
y Self-concept is made up of two elements
y Self-image
y Self-esteem
y Our self-concept can vary across situations
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Self-image and buying behavioury The different aspects of self-image that influence
buying behaviour include:
y
Actual self imagey How consumers perceive themselves
y Ideal self image
y How consumers would like to see themselves
y
Social self imageHow consumers feel others see them.
y Ideal social self image
y How consumers would like others to see them
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Personality and understanding
consumer behaviorCONSUMER INNOVATORS AND RELATED PERSONALITY TRAITS
Consumer innovators and non innovators
y Consumer innovativeness
y Consumer dogmatism
y Social character
y
Need for uniquenessy Optimum stimulation level
y Variety seeking
7-11
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Brand personality
y Brands are often perceived ashaving a distinct personality
y Positioning is a technique to
market a product so that itoccupies a unique position
within a consumers mindset
y Appeals used within
advertisements and otherpromotional materials helpestablish this uniqueness
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Marketing application of
personality theoriesy Using personality tests to gather information about
consumers personality types, e.g.:
y Myers-Briggs-type personality type indicator test
y Thematic Apperception Test (TAT)
y Helps determine personality themes as well as unconsciousmotivations