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    CHAPTER- 1AIM &ESTABLISHMENT

    OF COMPANY

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    Establishment of the company

    The history of OSRAM is bound up closely with the rapid development of

    lighting engineering. It was this company that in 1919 under one roof the

    scientific expertise and decades-long experience of the top three lamp

    producers in Germany. Only 1, 1919 a limited partnership, OSRAM GmbH,

    was called into existence in Berlin by the manager of Allgemeine

    Elektricitats - Gesellschaft , Deutsche Gasgluhlicht - Aktiengesellschaft

    ( Auergesellschaft ), and the electric lamp production facilities of Sieman

    & Halske.

    The Auergesellschafthad already in 1906 Registered the name OSRAM

    with the Imperial Patent Office as the official trademark forits incandescent

    and arc lamps. 1906 was thus the birth date of a trade name that was

    destined to win world renown : OSRAM. The origin of the OSRAM

    name came about thus : OS - (OS)MIUM which is a lamp making metal.

    The history of electric light and the history of OSRAM are inextricably

    intertwined. Again and again , new developments from OSRAM have

    changed the way we live.

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    As early as 1925, for example, OSRAM made night time driving much

    safer with the development of the first twin filament headlight lamp worth

    high and low beams. These BILUX lamps became famous throughout the

    world. From filaments to fluorescents - In 1936, OSRAM launched the

    first fluorescent lamp. Its economical light revolutionized artificial lighting

    in offices, shops, factories and public buildings.

    Halogen light, a brilliant idea - By including halogens in the filler gas,

    lighting specialists as OSRAM set the incandescent lamp on a completely

    new course in 1960.

    OSRAM has made constant improvements to the range. We have been

    able; for example to reduce the tube diameter of fluorescent lamps from 38

    mm to 26 mm and less, which saves glass and fluorescent material and at

    the same time increases luminous efficacy.

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    INTRODUCTION TO COMPANY

    OSRAM India Pvt. Ltd. Sonepat

    The plant of OSRAM India Pvt. Ltd. Sonepat was established by Birla

    Group of company as ECE Industries Sonipat in the year 1973 in

    collaboration with M/s Tungsram, Hungary. It is situated 45 km from

    Delhi, in industries-oriented environment of Sonepat (Haryana).

    In Oct.1998, ECE Industries Ltd. Sonepat was taken over by OSRAM India

    Pvt. Limited a wholly owned subsidiary of OSRAM GmbH. OSRAM India

    Pvt. Ltd. having its registered at New Delhi, was primarily formed for sales

    and marketing operations in India. The company has got three regional

    offices at Bombay, Calcutta and Bangalore in addition to 14 other

    distribution centers. The total turnover of OSRAM India pvt. Ltd. Were

    worth Rs.42 crore in acquisition, innovation and expansion has been

    regular feature of this plant. Currently a high speed CFL manufacturer line

    and slim tube manufacture line have been brought from (Germany). Withthis new induction, total investment at this to approximately Rs.100 crore.

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    OSRAM India Pvt. Ltd. Has Governments approval for manufacturing and

    Trading of the following lamps:-

    Metal Halide and High Intensity discharge lamps.

    Tri phosphor and energy efficient fluorescent tubes.

    Automotive Halogen and Discharge lamps.

    Photo-Optic lamps for films, TV, Theatre, etc.

    Other high technology, innovation lamps for Medical, Germicidal,

    UV lamps.

    Incandescent Lamps.

    Note: all figures are fictitious.

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    Types of services/products

    given/produced

    Producing more light with less energy is our maxim. We are increasingly focusing

    on the overall life cycle of our products, from environmentally sound product

    design to environmentally sound disposal. In addition, we strive to reduce the

    amount of mercury and other toxic chemicals that are required for certain types of

    lamps and, whenever possible, find replacements for these harmful substances.

    The EU directive 2002/95/EG on the of the use of certain hazardous restriction

    substances in electrical and electronic equipment (RoHS), that was implemented on

    July 1st, 2006, forbids the use of certain hazardous substances such as lead, chrome

    VI, cadmium mercury, and specific flame retardant agents in electronic product

    (PBBs AND PBDEs)

    They do not only confine ourselves to the legal minimum requirements but also

    strive to systematically reduce ecologically relevant substances. As we can only

    avoid or deplete materials that we know of, we ask our suppliers to clearly index all

    substances contained in their products on the basis of our index list. This list

    contains all prohibited toxics as well as all substances we try to avoid. Substances

    that can be found on that list have to be declared and the compliance of this list is

    mandatory for all our suppliers.

    Due to our responsibility for the safe handling of our products, we also provide our

    customers with eco-information on our products. Technical tips and suggestions for

    safe handling are included as well as helpful advice for disposal at the end of the

    lamp's useful life. Acting responsibly, our engagement for active and sustainable

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    environmental protection, and our social commitment constitute the basic values of

    our company and are represented in our business principles.

    LED

    In contrast to incandescent lamps, light-emitting diodes produce light in a certain

    color. This color varies depending on the materials system used and ranges from

    yellow, orange, and red to green and blue.

    HALOGEN LAMPS WITH IRC TECHNOLOGY

    Halogen light has virtually the same spectrum of light as the sun, so colors look

    natural under halogen lamps. In comparison to conventional incandescent lamps,

    halogen lamps feature a high degree of color stability, high lighting efficiency, and

    a much longer service life.

    XENARC

    A growing number of new car buyers and used car owners are equipping their

    vehicles with OSRAM Xenon headlights. According to automotive industry

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    experts, nearly 45% of all newly registered cars in Europe have these new safety

    lights.

    PLANON

    PLANON is a new high-performance discharge lamp from OSRAM that looks like

    a tile. The special shape and constant high light performance of PLANON creates

    new construction possibilities and applications.

    ENDURA

    OSRAM developed the ENDURA system especially for application areas where

    changing lamps is extremely costly and difficult, such as tunnel lighting or lighting

    for industrial production areas.

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    Product offerings from OSRAM India

    OSRAM India is in a position to supply all products listed in the E-

    Catalogue with major focus on:

    Incandescent GLS Lamps both in screw type E 27 and B22d caps

    Low Voltage and Mains Voltage Halogen Lamps

    A wide variety of Fluorescent Lamps including the latest generation

    of Tri-Phosphor Lumilux plus Lamps.

    The widest range of Compact Fluorescent Lamps, in particular, the

    retrofit Dulux EL which meets the Indian conditions of wide

    fluctuations in voltage, high ambient temperature and high humidity.

    HID Lamps including high pressure Mercury Vapor Lamps (HQL),

    Blended lamps (HWL), High Pressure Sodium Vapor Lamps (NAV),

    Metal Halide Lamps (HQI) and other high discharge lamps for special

    applications.

    Widest range of Automotive Lamps for 4 Wheelers, 3 Wheelers and 2

    Wheelers.

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    Incandescent lamps Tungsten halogen lamps

    Compact fluorescent lamps/ Energy saving lamps

    LED lamps

    Fluorescent lampsHigh intensity discharge (HID)

    lamps

    Special lampsDisplay and signal lamps and

    lamps for traffic light installationsLED systems, Light

    Engines and ModulesOLED light design

    Automotive lamps Display/Optic

    Control gears Light management systems

    LuminariesOSRAM Opto Semiconductors:

    LED and optical semiconductors

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    Mission statement and aim of the

    company

    OUR VISION

    The expectations and targets of company are reflected in its policy and

    Continuous efforts for expanding its share in the market. The OSRAM India

    Vision 2010 Proves to be the statement of its goals and would shape its

    future in India. The highlights of OSRAM India.

    Vision is:- OSRAM No.2 in lamps business in India.

    OSRAM India sales over INR 3 billion. OSRAM India leader

    in CFL, FO And ECG.

    OSRAM the most respected brand name in the country.

    OSRAM products available in all parts of India.

    Cost leadership in halogen, T8 Luminous, CFL, NAV

    Super and HQI.

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    OUR MISSION

    We shape the future of light

    By advancing solutions for

    Illumination

    Visualization

    and Sensing

    OUR VALUES

    To achieve our vision, we build on:

    Speed

    We value the opportunities of change

    We drive performance by speed in processes and projects

    Quality

    We provide best quality and service to our customers from the beginning

    We strive for continuous improvement and show zero tolerance to defects

    Focus

    We set priorities and are consistent in achieving our targets

    Our focus is driven by our customers` expectations

    Trust

    We encourage and honor initiative, creativity and commitment

    We build on the capabilities of each other and value working in teams

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    CHAPTER-2

    POLICY OF THE

    COMPANY

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    CORPORATE CITIZENSHIP

    UN GLOBAL COMPACT

    OSRAM is committed to behaving responsibly towards people and the

    environment. To support this commitment we have signed up to the Global

    Compact initiated by UN General Secretary Kofi Annan. See our communication

    on Progress

    SOCIAL COMMITMENT

    As a global company Osram does business in many cultures and societies and are

    involved in local activities. For example, around 90 percent of the employees at our

    factory in New York, USA support the company's charity projects with voluntary

    work or donations. Employees build houses for the "Habitat for Humanity" scheme;

    donate clothing and food for needy children and books for the local reading and

    writing education center.

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    DEVELOPMENT PROJECTS

    OSRAM works together with NGOs (Non-Governmental Organizations) for

    projects in developing countries. These projects include lighting for regions without

    a permanent power supply, and technology for mobile water purification. The

    African Medical and Research Foundation (AMREF) is currently testing OSRAM

    water purification lamps for use in Kenya.

    EDUCATION

    OSRAM China provides support to poor families so that their children can go to

    school. OSRAM employees provide the children with financial help for day-to-day

    living.

    ART

    With our Art Projects at our Munich gallery we promote young artists who take

    new approaches. The gallery was established 40 years ago. The latest additions are

    LED lighting masts. On the SEVEN SCREENS in front of OSRAM headquarters in

    Munich we are displaying digital art in public. Once or twice a year, artists will be

    invited by OSRAM to develop works of art on a local theme.

    ENVIRONMENTAL PROJECTS

    The giant tortoises on the Galapagos Islands are threatened with extinction.

    Scientists at the Darwin Research Station have given the tortoises a lifeline with the

    help of OSRAM by incubating their eggs under OSRAM lamps.

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    OSRAM ENVIRONMENTAL GUIDELINES

    The OSRAM environmental guidelines were introduced in 1998. They were signed

    by the chairman of the management Dr. Wolf Dieter Bopst, the managing director

    for technology Dr. Jorg Schaefer and the managing director for finances &

    personnel Dr. Thomas Seeberg.

    Osram hereby commit us to respect the environment, assume responsibility for it,

    deal with resources economically and avoid any negative impact on the

    environment. We underline our commitment to active environmental protection

    with these environmental guidelines. They apply to all OSRAM activities and to

    each individual employee.

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    ENVIRONMENT, HEALTH SAFETY & SOCIAL POLICY

    To ensure health & safety of its employees, prevent pollution and

    protect the environment by complying with relevant legal

    requirement.

    Prevent behavior which is integral to the quality policy shall be the

    guiding principle for implementation.

    To conserve natural resources by optimum utilization minimization

    wastage of Raw Material, water energy & other associated factors

    affecting the Environment.

    This policy shall be deployed at all level of the orgn. And interested

    parties through awareness / training about EHS aspect and hazards

    and motivate them for active participation. The management shall review EHS performance at regular interval for

    continual improvement.

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    CHAPTER-3ORGANIZATIONAL

    STRUCTURE OF THE

    COMPANY

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    CHAPTER-4

    INTRODUCTION TO THE

    PROJECT & REVIEW OF

    LITERATURE

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    INTRODUCTION TO THE PROJECT

    (LABOR EFFICIENCY)

    LABOR FORCE

    The total number of people employed or seeking employment in a country or

    region is called Labor force orWork force.

    EFFICIENCY

    A level of performance that describes a process that uses the lowest amount

    of inputs to create the greatest amount of outputs. Efficiency relates to the

    use of all inputs in producing any given output, including personal time and

    energy.

    LABOR EFFICIENCY VARIANCE

    Labor efficiency variance is calculated by comparing the actual hoursworked with standard hours allowed, both at the standard labor rate. Thestandard hours allowed figure is determined by multiplying the number of

    direct labor hours established or predetermined to produce during the periodfor which the variances are being computed. The units produced are theequivalent units of production for the labor cost being analyzed. Laborefficiency variance is also known as labor time variance and labor usagevariance.

    [Labor efficiency variance = (Actual hours worked Standard rate)

    (Standard hours allowed Standard rate)]

    EXAMPLE:-

    Assume that 1,880 hours are worked at a rate of $6.50 per hour to produce

    530 equivalent units of product. The standard labor rate per hour is $6.00

    and standard time allowed to produce a unit of product is 3 hours.

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    Required: Calculate direct labor efficiency variance.

    Solution:

    Time Rate = Amount

    Actual hours worked atactual rate

    1,880 $6.00standard

    $11,280

    Actual hours worked at

    standard rate1,590

    $6.00

    standard 9,540

    290 $1,740

    unfav.

    The standard hours allowed is the result of multiplying 530 units of product

    by three standard hours per unit. The unfavorable labor efficiency variance

    of $1,740 is due to the use of 290 hours in excess of standard hours allowed.

    Rates paid to the workers are usually predictable. Nevertheless, ratevariances can arise through the way labor is used. Skill workers with highhourly rates of pay may be given duties that require little skill and call forlow hourly rates of pay. This will result in an unfavorable labor ratevariance, since the actual hourly rate of pay will exceed the standard ratespecified for the particular task. In contrast, a favorable rate variance wouldresult when workers who are paid at a rate lower than specified in thestandard are assigned to the task. However, the low pay rate workers maynot be as efficient. Finally, overtime work at premium rates can be reason ofan unfavorable labor price variance if the overtime premium is charged tothe labor account.

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    CAUSES OF UNFAVOURABLE LABOR EFFICIENCY/USAGE

    VARIANCE:-

    Poorly Trained Workers

    Poor Quality Materials

    Faulty Equipment

    Poor Supervision

    Insufficient Demand For Companys Product

    Who is Responsible for the Labour Efficiency/Usage Variance?

    The manager in charge of production is generally considered responsible for labor

    efficiency variance. If customers orders are insufficient to keep the workers busy,

    the work center manager has two options, either accept an unfavorable labor

    efficiency variance or build up inventories. The second option is opposite to the

    basic principle of just in time (JIT). An inventory with no immediate prospect of

    sale is a bad idea according to just in time approach. Inventories, particularly work

    in process inventory leads to high defect rate, obsolete goods, and generally

    inefficient operations. As a consequence, when the work force is basically fixed in

    the short term, managers must be cautious about how labor efficiency variances are

    used. Some managers advocate dispensing with labor efficiency variance entirely in

    such situations at least for the purpose of motivating and controlling workers on the

    shop floor.

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    This paper probes the role of labour efficiency in promoting energy efficiency and

    economic performance with reference to small scale brick enterprises' cluster in

    Malur, Karnataka State, India. In the bricks industry, the technology in use being

    similar, labour efficiency has a negative influence on energy cost. Therefore, those

    enterprises that exhibited higher labour productivities had lower average energy

    intensity and higher returns to scale as compared to those that had lower labour

    productivities. Considering this, improvement of labour efficiency can be an

    alternative approach for energy efficiency improvement in energy intensive small

    scale industries in developing countries like India, which face the obstacle of

    financial constraints in up-grading technology as a means of energy efficiency

    improvement.

    Workforce productivity is the amount of goods and services that a worker

    produces in a given amount of time. It is one of several types ofproductivity that

    economists measure. Workforce productivity can be measured for a firm, a process,

    an industry, or a country. It was originally (and often still is) called labor

    productivity because it was originally studied only with respect to the work of

    laborers as opposed to managers orprofessionals.

    The OECD defines it as "the ratio of a volume measure of output to a volume

    measure of input".[1] Volume measures of output are normally gross domestic

    http://en.wikipedia.org/wiki/Goodshttp://en.wikipedia.org/wiki/Serviceshttp://en.wikipedia.org/wiki/Workerhttp://en.wikipedia.org/wiki/Productivityhttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Professionalhttp://en.wikipedia.org/wiki/OECDhttp://en.wikipedia.org/wiki/Workforce_productivityhttp://en.wikipedia.org/wiki/Gross_domestic_producthttp://en.wikipedia.org/wiki/Goodshttp://en.wikipedia.org/wiki/Serviceshttp://en.wikipedia.org/wiki/Workerhttp://en.wikipedia.org/wiki/Productivityhttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Professionalhttp://en.wikipedia.org/wiki/OECDhttp://en.wikipedia.org/wiki/Workforce_productivityhttp://en.wikipedia.org/wiki/Gross_domestic_product
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    product (GDP) or gross value added (GVA), expressed at constant prices i.e.

    adjusted forinflation.

    The three most commonly used measures of input are:

    hours worked;

    workforce jobs; and

    Number of people in employment.

    Measured labour productivity will vary as a function of both other input factors and

    the efficiency with which the factors of production are used (total factor

    productivity). So two firms or countries may have equal total factor productivity

    (productive technologies) but because one has more capital to use, labor

    productivity will be higher.

    Output per worker corresponds to the "average product of labour" and can be

    contrasted with the marginal product of labor, which refers to the increase in output

    those results from a corresponding (marginal) increase in labor input.

    http://en.wikipedia.org/wiki/Gross_domestic_producthttp://en.wikipedia.org/wiki/Gross_value_addedhttp://en.wikipedia.org/wiki/Inflationhttp://en.wikipedia.org/wiki/Capitalhttp://en.wikipedia.org/wiki/Marginal_producthttp://en.wikipedia.org/wiki/Gross_domestic_producthttp://en.wikipedia.org/wiki/Gross_value_addedhttp://en.wikipedia.org/wiki/Inflationhttp://en.wikipedia.org/wiki/Capitalhttp://en.wikipedia.org/wiki/Marginal_product
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    REVIEW OF LITERATURE

    SOURCE-1: www.endseurope.com

    8Aug2011

    Resource efficiency lags behind labour gains - study

    ENDS Europe (subscription) - 8 Aug 2011

    The report attributes the difference to tax regimes that have made labour more

    expensive while resources costs have generally fallen. Resource efficiency ...

    Energy and resource efficiency have improved more slowly in the EU than worker

    productivity, according to a survey of the last three decades compiled for the

    European Environment Agency.

    SOURCE-2:www.deccanherald.com

    2 Aug 2011

    Contract labour for business advantage

    Deccan Herald - 2 Aug 2011

    Whereas in contact labour, the external organization appoints the people in its right

    solution not only to save on costs but also to improve efficiency. Whereas in

    contact labour, the external organization appoints the people in its role and deploys

    them to your organization. These contract workers will work in your premises under

    your supervision.

    http://www.endseurope.com/http://www.google.co.in/url?q=http://www.endseurope.com/26900/resource-efficiency-lags-behind-labour-gains-study&sa=U&ei=UZdMTqrLGMHSrQfMouHEAw&ved=0CDIQqQIwBw&usg=AFQjCNGQBPNKJZnI2qhFHIzTZuXbpd9PBwhttp://www.deccanherald.com/http://www.deccanherald.com/http://www.google.co.in/url?q=http://www.deccanherald.com/content/180880/contract-labour-business-advantage.html&sa=U&ei=LphMTv2-N8rZrQeRt-SnAw&ved=0CDMQqQIwCTgK&usg=AFQjCNFyYGUu5z2NaNKFl9Sx-yHZ8zd8Zwhttp://www.endseurope.com/http://www.google.co.in/url?q=http://www.endseurope.com/26900/resource-efficiency-lags-behind-labour-gains-study&sa=U&ei=UZdMTqrLGMHSrQfMouHEAw&ved=0CDIQqQIwBw&usg=AFQjCNGQBPNKJZnI2qhFHIzTZuXbpd9PBwhttp://www.deccanherald.com/http://www.google.co.in/url?q=http://www.deccanherald.com/content/180880/contract-labour-business-advantage.html&sa=U&ei=LphMTv2-N8rZrQeRt-SnAw&ved=0CDMQqQIwCTgK&usg=AFQjCNFyYGUu5z2NaNKFl9Sx-yHZ8zd8Zw
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    SOURCE-3:www.ghananewsagency.org

    9 Aug 2011

    Official says we will bring efficiency into small-scale mining

    Ghana News Agency - 9 Aug 2011

    Has said he would bring more efficiency into small-scale mining and reduce child

    labour, prostitution, drug abuse and growing truancy among school. The policy of

    the government, he said, was to develop the industry to become as efficient as their

    large-scale counterparts, adding that it was for this reason that the Natural

    Resources and Environmental Governance (NREG) Programmed was being

    implemented.

    SOURCE-4:www.leftfootforward.org

    17Aug 2011

    Government needs to take on the energy companies to bring down

    prices

    Left Foot Forward - 14 hours ago

    The Labour government brought in winter fuel payments to the elderly to tackle ...

    as to what levels of insulation and energy efficiency must be achieved. The Labour

    http://www.ghananewsagency.org/http://www.ghananewsagency.org/http://www.google.co.in/url?q=http://www.ghananewsagency.org/details/Economics/Official-says-we-will-bring-efficiency-into-small-scale-mining/%3Fci%3D3%26ai%3D32109&sa=U&ei=_JlMTqebB4nnrAf6zLG7Aw&ved=0CEMQqQIwBzge&usg=AFQjCNFkB8nF_ymPEiieN9eNKwyuApCX3Ahttp://www.leftfootforward.org/http://www.leftfootforward.org/http://www.google.co.in/url?q=http://www.leftfootforward.org/2011/08/government-needs-to-take-on-the-energy-companies-to-bring-down-prices/&sa=U&ei=SZtMTvODCc2mrAfdgLGvAw&ved=0CDgQqQIwBjgo&usg=AFQjCNG3_8jIDvlDfvKsYzcfJSXczddTUghttp://www.google.co.in/url?q=http://www.leftfootforward.org/2011/08/government-needs-to-take-on-the-energy-companies-to-bring-down-prices/&sa=U&ei=SZtMTvODCc2mrAfdgLGvAw&ved=0CDgQqQIwBjgo&usg=AFQjCNG3_8jIDvlDfvKsYzcfJSXczddTUghttp://www.ghananewsagency.org/http://www.google.co.in/url?q=http://www.ghananewsagency.org/details/Economics/Official-says-we-will-bring-efficiency-into-small-scale-mining/%3Fci%3D3%26ai%3D32109&sa=U&ei=_JlMTqebB4nnrAf6zLG7Aw&ved=0CEMQqQIwBzge&usg=AFQjCNFkB8nF_ymPEiieN9eNKwyuApCX3Ahttp://www.leftfootforward.org/http://www.google.co.in/url?q=http://www.leftfootforward.org/2011/08/government-needs-to-take-on-the-energy-companies-to-bring-down-prices/&sa=U&ei=SZtMTvODCc2mrAfdgLGvAw&ved=0CDgQqQIwBjgo&usg=AFQjCNG3_8jIDvlDfvKsYzcfJSXczddTUghttp://www.google.co.in/url?q=http://www.leftfootforward.org/2011/08/government-needs-to-take-on-the-energy-companies-to-bring-down-prices/&sa=U&ei=SZtMTvODCc2mrAfdgLGvAw&ved=0CDgQqQIwBjgo&usg=AFQjCNG3_8jIDvlDfvKsYzcfJSXczddTUg
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    government brought in winter fuel payments to the elderly to tackle fuel poverty

    and will point to figures that show the number of excess winter deaths plummet

    from almost 50,000 in 1999/2000 to 25,000 in 2009/20

    TYPES OF LABOUR IN OSRAM INDIA PVT. LTD.

    There are 2 types of direct labour in Osram India Pvt. Ltd.:-

    Permanent Labour which is recruited through recruitment process (HR deptt.),basically from ITI or internal training center

    Casual Labour which is recruited on daily basis from three contracting agencies:-

    Bhagwati Pvt. Ltd.

    Surya Packing Pvt. Ltd.

    Shivam Pvt. Ltd.

    CALCULATE THE ACTUAL OUTPUT PER HOUR:-

    MAN-DAY

    A unit of one days work by one person.

    ACTUAL PRODUCTION PER HOUR

    The actual number of unit produced by one person in one hour.

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    Actual production per hour = Total output of a day

    Total number of man hours in a day

    FACTORS AFFECT LABOUR EFFICIENCY

    In order to understand the causation of labour efficiency it is essential to

    know first what the term behavior actually means. Different behavioral

    scientists have defined Behavior differently. Some observations are as

    follows;

    Behavior simply means as a response to certain stimuli which is observable

    directly and indirectly

    Behavior is observed directly by studying the responses of people to their

    work environment indirect observation refers to those people describe

    decision making processes and attitude verbally.

    This is seen that human behavior is caused by certain reasons behavior is the

    result of interaction between individual characteristics and the characteristics

    of the environment in which behavior occurs.

    Personal characteristics remain inside the person whereas environmental

    once outside the person. These personal and environmental characteristics

    secure as foundation of individual behavior in the efficiency of there work.

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    THE CAUSES OF HUMAN BEHAVIOR ON THE

    EFFICIENCY OF THE WORK

    INHERITED CHARACTERISTICS: Some of the characteristics

    inherited from birth, may or may not be changed by external environment

    PHYSICAL CHARACTERISTICS: - relate to height, slim body, and

    vision and stamina results in quality, performance in such jobs that

    require artistic skills.

    AGE:- the age may influence the efficiency of labour in a physiological

    as well as psychological ways

    INTELLIGENCE:-Some people are born Intelligent However

    intelligent can be enhanced with efforts, hard work proper environment

    and motivation.

    RELIGION:-It play important role in determining the efficiency. High

    religious people have high moral standards. They strive for achievement

    and self fulfillment.

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    LEARNED CHARACTERISTICS: These characteristics involve

    individuals attitudes, values and perceptions about the environment in

    which he/she function. They are a result of parental values and expectation.

    PERCEPTION: - Is a process by which individuals organize and interpret

    there sensory impression in order to give meaning to their environment. It

    refers to the manner in which a person experiences the world.

    PERSONALITY: - It is a set of traits and characteristics, habit patterns and

    conditioned responses to certain stimuli that formulate the impression upon

    others. It indicates the type of activities, jobs and assignment suitable to a

    particular person which will enable him to perform that task effectively.

    ATTITUDES: - it may be defined as the way a person fells about

    something- a person, a place, a commodity, a situation or an idea. It

    addresses an individuals positive or negative feeling about some object.

    VALUES: - values are important in relation to study of organizational

    behavior. Because an organization is a composite of attitude, perceptions,

    personalities and individual behavior of managers as well as workers. Values

    determine what is right and what is wrong. The values behavior pattern.

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    FACTORS AFFECTING LABOUR EFFICIENCY

    ENVIROMENTAL FACTORS :-

    ECONOMIC FACTORS- the economic environment is an important

    determinant of individual behavior. All work is performed with in economic

    framework .the concept of economic environment is a synthesis of several

    factors like employment level, wage rate, economic outlook and

    technological change rate.People work for money but not only for money.

    However wages satisfied various needs of individuals.

    POLITICAL FACTORS- the stability of government can affect the

    employment opportunities both in quantity and quality. Management

    structures and philosophies in controlled societies have a significant impact

    on decision, strategies and methods of implementation available to

    managers. The relative freedom available can affect carrier choice, job

    design, motivation methods and finally individual behavior.

    SOCIO-CULTURAL FACTORS: people grow up in a particular society

    that shape their basic values, beliefs and behavior. Cultural vary from

    country to country and these variation produce different behavior across the

    country.

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    LEGAL ENVIRONMENT: rules and laws are formalized ad written

    standards of behavior both rules and laws is strictly enforced by the legal

    system .laws relate to all members of society observing laws voluntarily

    allow predictability of individual behavior.

    ORGANIZATIONAL FACTORS:- the characteristics of an organization

    are also affects human behavior.

    PHYSICAL FACILITIES: The physical facilities such as ventilation

    ,proper lighting , painting on wall, proper space for employee and like that

    put impact on employee behavior and performance. Hence physical

    environment at work place may be said to be the arrangement of people and

    thinks in such a manner. So that they may have a positive impact on the

    efficiency of the work.

    ORGANISATIONAL STRUCTURES AND DESIGNS- It refers to the

    way in different departments in organizations are set up and the way in

    which the emoting relationship and lines of communication are established

    among different departments in the organizations.

    QUALITY OF LEADERSHIP-The organizational establish a system ofleadership and supervision to pride direction assistance, advice, training, to

    individual members. The behavior of a leader is therefore a potential source

    of influence on an individual. In other words the behavior of individual by a

    large extent influenced by their leaders.

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    REWARD SYSTEM:-Organization establishes reward system to

    compensate the employees. The behavior of an employee influenced by

    reward system of an organization.

    CHAPTER-5

    METHODOLOGY

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    RESEARCH METHODOLOGY

    RESEARCH

    RESEARCH IS SEARCH FOR KNOWLEDGE

    OR

    RESEARCH IS SYSTEMATIC EFFORTS TO GAIN

    KNOWLEDGE.

    RESEARCH DESIGN

    A RESEARCH DESIGN IS THE FRAMEWORK OR PLAN FOR A

    STUDY WHICH IS USED AS A GUIDE IN COLLECTING AND

    ANALYZING THE DATA COLLECTED.

    It is the blue print that is followed in completing the study. The basic

    objective of research cannot be attained without a proper research design. It

    specifies the methods and procedures for acquiring the information needed

    to conduct the research effectively. It is the overall operational pattern of the

    project that stipulates what information needs to be collected, from which

    sources and by what methods.

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    TYPES OF RESEARCH DESIGN

    Research design can be classified into following types:-

    Descriptive research design

    Exploratory research design

    Experimental research design

    In this project I have used exploratory research design because it describes new

    ideas and events.

    TYPE OF DATA COLLECTION

    There are two types of data used. They are primary and secondary data. Primary

    data is defined as data that is collected from original sources for a specific purpose.

    Secondary data is data collected from indirect sources.

    PRIMARY SOURCES

    These include the survey or questionnaire method, telephonic interview as well as

    the personal interview methods of data collection.

    SECONDARY SOURCESThese include books, the internet, company brochures, product brochures, the

    company website, competitors websites etc, newspaper articles etc.

    In this project I have used internet, company brochures, product brochures, and the

    company website as a secondary source.

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    FINDINGS OF THE STUDY

    Most of the workers have a friendly relationship with their superior as

    well as their colleagues; this in turn depicts the open communication

    available in organization.

    Most of the workers are often guided by their supervisors in their

    sphere of work and agree that they understand their work pressures

    and problems and try to solve them if it is within their reach.

    Most of the workers feel that unbalanced interpersonal relations affect

    the efficiency level of employees mainly due to stress which is mainly

    caused because of individual and organizational related factors.

    The negative behavior of workers is mainly due to psychological and

    behavioral problems although they get full co-operation and unbiased

    attention from their superior in their work place.

    Group cohesiveness prevails among different groups in org. mainly

    due to competition.

    No superior is afraid to express any kind of views about the worker to

    him.

    To some extent, the management is concerned about maintaining good

    relations with trade unions.

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    LIMITATIONS

    I had put my best effort in gathering the data and i have tried my level best

    that the data provided and the survey done are authentic as they could be, but

    there are some limitations, which are mentioned below :

    The study period is limited, the researcher has to collect the necessary

    and important information within the limited period of time and it is not

    possible to collect it, due to lack to time.

    Some consumers give half-hearted response or false information, which

    may lead to wrong conclusion.

    It is not possible to carry out the detailed survey due to limited finance.

    The crew members were hesitates to speak freely as they feared the

    informations to leak in the head office.

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    CHAPTER -6INTERPRETATIONS AND

    ANALYSIS OF DATA

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    DATA ANALYSIS

    ACTUAL OUTPUT PER HOUR OF DIFFERENT LINES

    LINE OUTPU

    T

    MAN-

    HOUR

    S

    ACTUAL

    OUTPUT/HOUR

    S

    PRODUCTION LINE-1

    300216 6804 44.12

    ASSEMBLY LINE-1

    410980 9656 42.56

    PRODUCTION LINE-2

    368260 4096 89.91

    ASSEMBLY LINE-2

    373820 17144

    21.80

    SPIRAL 170978 5496 31.11T-5 164730 4006 41.12

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    INTERPRETATIONS

    SWOT ANALYSIS

    STRENGTHS:-

    a) The globally cost competitive

    b) Adheres to strict quality controls. Has access to latest technology.

    c) Provides support to critical infrastructure and metal industries.

    WEAKNESSES:-

    a) Industry has a lower level of research and development capability.

    b) Industry is exposed to cyclical downturns in the automotive lamps. Most

    component companies are dependent on global majors for technology

    OPPURTUNITIES:-

    a) May serve as sourcing hub for lamps globally.

    b) Majors significant export opportunities may be realized through

    diversification of export basket.

    c) Implementation of value added tax vat) in fy2004 will negate the

    cascading impact of price.

    THREATS:-

    a) The presence of large counterfeit components market poses a significant

    threat.

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    b) Pressure on prices from gems continues. Imports pose price based

    competition in the replacement market. Further marginalization of smaller

    players likely outlook

    PESTE ANALYSIS

    POLITICAL ENVIRONMENT

    The stability of government can affect the employment opportunities; both

    in quantity and quality .politically unstable environment have difficulty and

    attracting experience problems in maintaining steady level of employment.

    The political ideology of a country affects interpersonal behavior primary

    through relative freedoms available to its citizens. Management structures

    and philosophies in controlled societies have a significant impact on

    decisions, strategies, strategies and methods of implementation available to

    managers .The relative freedoms can affect career choice, job design

    motivation methods and finally efficiency of the labour.

    SECONOMIC ENVIRONMENT

    The Economic environment is an important determinant for the efficiency of

    the labour. All work is perform with in economic framework .the concept of

    economic environment is a synthesis of several factors, like employment

    level, wage rates, economic outlook and technological change.

    People work for money but not only for money. However have wages

    satisfied various needs of an individual? It is well known that wage attract

    people to certain organizations and determine their satisfaction on jobs.

    Inequality in wages will have adverse effect on employees

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    SOCIAL ENVIRONMENT

    People grow up in a particular society that shape their basic beliefs, values

    and behaviors. Culture varies from country to country and these variation

    produce different behaviors across the country .culture vary between two

    regions with in a country too and these variations produce different

    behaviors across the country. Work ethics, achievement needs, effort

    reward expectations and values are important factors having behavioral

    implications as suggested by Stephenss p.robbins.it always desirable for

    organization effectiveness that direct there must be direct relationship

    between effort and reward.

    TECHNOLOGICAL ENVIRONMENT

    It is seen that technological change is included as an economic factor

    because of potential effects on individual job opportunities

    Technological change has its strongest effect at lower level jobs although

    increased automation, computerization and more sophisticated production

    technologies can affect individuals at all levels.

    LEGAL ENVIRONMENT

    Rules and laws are formalized and written standards of behavior. Both rules

    and laws are strictly enforced by the legal system .laws relate to all

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    members of society. Observing laws voluntary allows for predictability of

    individual behavior which will give a great impact on the efficiency of the

    labor.

    CHAPTER-7 DISCUSSION

    OF RESULTS AND

    CONCLUSIONS

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    DISCUSSION OF RESULT AND CONCLUSIONS

    Actual Production per Man-Hour of Production Line-1 is 44.12.Actual

    Production per Man-Hour of Assembly Line-1 is 42.56.Actual Production per

    Man-Hour of Production Line-2 is 89.91.Actual Production per Man-Hour of

    Assembly Line-2 is 21.80.Actual Production per Man-Hour of Production of

    Spiral is 31.11, finally T-5s actual production per hour is 41.12.

    In the organization most of employees are satisfied with all the facilities

    provided by company. But there are some employees also who are not satisfied

    with the company.

    Management should try to convert unsatisfied employees in to satisfied

    employees. Because if employee is not satisfied than the he is not able to give his

    100% to his work and the productivity of employee decrease.

    Management should try to satisfy his employees because employees are the

    assets of the company not a liability.

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