Managing Professional SuccessIN TIMES OF CHANGE

Ericka Hines, JDEvery Level Leadership

Who am I – Ericka Hines•Principal & Lead Consultant of Every Level Leadership. •15+ years working inside organizations on leadership and diversity topics•Have worked in both the public and private sector.•Like the idea of change but her gut clenches when she initially hears about it. •Went to law school to learn how to think. Has never practiced law. •Myers Briggs – INTJ•Strength Finders 2.0 top strengths: Ideation, Learner, Developer, Individualization, Relator

What is your reaction to the word “change”?

What are you doing hereExamining 3 areas of your life where change is occurring

Developing an understanding of your own attitudes about change

Recognizing the cycle of change and diagnosing where you are in the cycle

Identifying how human behavior responds to change

Practicing preparation, planning and performance strategies to help you successfully handle change.

Activity: Goals Instructions

1. Meet and greet each other

2. Brainstorm 2-3 questions that you would like to have answered by the end of this workshop.

3. Write it down on post- it notes on your table.

4. Elect someone to post them on the “The more you know” flipcharts on the wall.

What are 3 current changes that you want help with ?

Activity: Three changes Instructions

1. Create three columns that read: Change|Success|Reward.

2. Fill out the first column, “Change” with three changes that you have in your life.

3. Find a partner at your table to share your answers.

4. Follow up with answers to these questions: • What would make it a success? • How would you reward yourself if you manage the change well?

5. Take notes on you answers to the “success” and “reward” questions that your partner ask you.

Human Nature and Change

Change

Disruptive Opportunity Future Impulsive

Change

Comfort & Control

Fear & Resistanc

e

Experiment &

Discovery

Learning &

Accepting

Four stages ofexperiencing

change

Comfort and Control

How do you feel when you are in control?

•You might feel: safe, satisfied and positive•Being in this stage: You want to keep the status quo going.

Fear and Resistance

How do you feel when you are afraid and resisting ?

•You might feel: anxious or insecure.•Being in this stage: You might be participating in the change skeptically and half-heartedly.

Experimenting and Discovering

How do you feel when you are experimenting with something new?

•You might feel: challenged, hopeful and committed to seeing it through•Being in this stage: You will get positive reinforcement for what is working and know what the roadblocks are.

Acceptance and Commitment

How do you feel when you accept that change is happening and you commit to a new way of

working, living, etc.?

•You might feel: energized, successful, a rock star•Being in this stage: You feel accomplished and motivated to try something else new.

Which stage are you in Fill in the blank

I am in the (which) stage of change. I know this because I am feeling/thinking/behaving _________________________________ . For me, the effect of being in this stage is that I ______________________. I am feeling stuck/resistant to do anything right now because _________________.

Why do we resist change?

Why do we resist ?

Loss Mistrust Ambivalence Intolerant

Change causes us discomfort &stimulates our emotional responseto stop it.

Paying attention to resistance

Clarity Highlight Improvement Determined

Getting Stuck in a Stage

What happens when we feel stuck in a stage of change?

When people get stuck

Stage Can lead to

Comfort and Control Complacent and no longer needed

Fear and Anger Depressed and acting out

Experimentation Confused and Anxious

Acceptance Sliding back into the “comfort” phase

You have to appeal to two sidesTHE ELEPHANT THE RIDER

Four Stages of

experiencing change

Change

Comfort & Control

Fear & Resistanc

e

Experiment &

Discovery

Learning &

Accepting

Brainstorm-Getting UnstuckWhat can you do?

What might you think?

What support do you want?

Getting unstuck:Comfort and control•Remember past successes.

•Remind yourself of the consequences if the change doesn’t occur.

•Educate yourself about why the change will help you.

Getting unstuck:Fear and Resistance•Know when you are afraid.

•Don’t try to talk yourself out of your feelings.

•Think about alternative endings.oPlay devil’s advocate

Getting unstuck: Experimentation•Be able to tolerate the “challenge zone.”

•Take time to reflect on what is happening and pick out what is working.

•Set short-term goals that lead to long term progress.

Getting Unstuck: Acceptance•Celebrate successes.

•Acknowledge what you left behind.

•Reward your new behaviors.

Activity: Being Stuck and Getting Unstuck

Instructions1. On you own, identify which phase you are stuck in.

2. Think about ways that you could get unstuck.• How might you change your thinking?• How would you act differently?

3. Find a partner and share both ways that you might be “stuck” and how you plan to get “unstuck”.

4. Take turns sharing your answers .

5. Answer the follow up question: What support do you need?

Resilience is the ability to recover after being subjected to adversity or stress.

5 ways to build your resilience muscle•Have a clear personal vision- “Why am I doing this?”

•Be flexible- “Shift happens, how will I go with it?”

•Be solution oriented- “ Where do I go next?”

•Interpersonal Intelligence- “Who is my support?”

•Be proactive- “What am I learning here?”

6 word resiliency mantraIn six words, what can you say to yourself to unlock your resistance/stuckness and manage change differently?

•Use strong words•Be action oriented•Make it memorable

Activity: Resilience Instructions

1. Find 2 partners at your table.

2. Take turns sharing your 6 word resilience mantra.

3. Answer the following questions: ◦ Why did you choose those words ?◦ How will you use the mantra?◦ What effect it has on you?

In Summary What we now know is:

•Our attitudes about change impact our reactions to change•Finding out where we are in the cycle of change helps us know what comes next and what we can do when we feel stuck•While change is in inevitable, being mindful with our response is a choice.

Thank you! To stay in touch:

Email- ericka@everylevelleads.com

Twitter-@everylevelleads

Website-www.everylevelleads.com