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    Innovations in banking and

    insurance

    Dematerialization service

    Presented by:

    Jyothsna ail (01)Jinal joshi (16)

    Pallavi venkatesh (32)

    Assigned by:

    Mrs. Arthi kalyanaraman.

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    Vision of Banks in India

    The banking scenario in India has already gained all the

    momentum, with the domestic and international banks

    gathering pace. The focus of all banks in India has shifted

    their approach to 'cost', determined by revenue minus

    profit. This means that all the resources should be used

    efficiently to better the productivity and ensure a win-win

    situation. To survive in the long run, it is essential to

    focus on cost saving. Previously, banks focused on the

    'revenue' model which is equal to cost plus profit. Post

    the banking reforms, banks shifted their approach to the

    'profit' model, which meant that banks aimed at higher

    profit maximization.

    Focus of banks in India

    The banking industry is slated for growth in future with a

    more qualitative rather than quantitative approach. The

    total assets of all scheduled commercial banks by end-

    March 2010 is projected to touch Rs 40,90,000 crore. This

    is going to comprise around 65% of GDP at current

    market prices as compared to 67% in 2002-03. The

    bank's assets are estimated to grow at an annual

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    composite rate of growth of 13.4% during the rest of the

    decade as against 16.7% between 1994-95 and 2002-03.

    Barring the asset side, on the liability perspective, therewill be huge additions to the capital base and reserves.

    People will rely more on borrowed funds, pace of deposit

    growth slowing down side by side. However, advances

    and investments would not see a healthy growth rate.

    Future challenges of Banks in

    India

    The Indian banks are hopeful of becoming a global brand

    as they are the major source of financial sector revenueand profit growth. The financial services penetration in

    India continues to be healthy, thus the banking industry is

    also not far behind. As a result of this, the profit for the

    Indian banking industry will surely surge ahead. The profit

    pool of the Indian banking industry is probable to

    augment from US$ 4.8 billion in 2005 to US$ 20 billion in

    2010 and further to US$ 40 billion by 2015. This growth

    and expansion pace would be driven by the chunk of

    middle class population. The increase in the number of

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    private banks, the domestic credit market of India is

    estimated to grow from US$ 0.4 trillion in 2004 to US$ 23

    trillion by 2050. Third largest banking hub of the globe by

    2040 - is that vision too far away?

    Definition

    Demat account is a safe and convenient means of holding

    securities just like a bank account is for funds. Today,

    practically 99.9% settlement (of shares) takes place on

    demat mode only. Thus, it is advisable to have a

    Beneficiary Owner (BO) account to trade at the

    exchanges.

    Meaning of Dematerialization

    Dematerialization is a process by which physical

    certificates of an investor are converted into electronic

    form and credited to the account of the depository

    participant. Dematted securities do not have any

    certificate numbers or distinctive numbers and are dealtonly in quantity, i.e., the securities are replaceable.

    Investors can dematerialize only those certificates that

    are already registered in their names and are in the list of

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    securities admitted for dematerialization. These are:

    shares, scripts, stocks, bonds, debentures, stock or other

    marketable securities of a like nature in or of any

    incorporated company or other body corporate, units of

    mutual funds, rights under collective investment schemes

    and venture capital funds, commercial paper, certificate

    of deposit, securities debt, money market instruments

    and unlisted securities, underlying sharing of American

    Depository Receipts and Global Depository Receipts

    issued to non-resident holders. Dematerialization is the

    process of converting physical holdings into electronic

    form with the depository wherein the share certificates

    are shredded and corresponding entry of the number of

    shares is done in the opened with the depository.

    The securities held in dematerialized form are fungible;

    that is, they do not bear any notable feature like

    distinctive number, folio number or certificate number.

    Once shares get dematerialized, they lose their identity in

    terms of share certificate distinctive numbers and folio

    numbers.

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    Object Of Demat System

    India has adopted this system in which book entry is done

    electronically. It is the system where no paper is involved.

    Physical form is extinguished and shares or securities are

    held in electronic mode. Before the introduction of the

    depository system by the Depository Act, 1996, the

    process of sale, purchase and transfer of shares was a

    huge problem and the safety perspective was zero.

    Demat Options

    Banks score over others Around 200 depository

    participants (DPs) offer the demat account facility. Acomparison of the fees charged by different DPs is

    detailed below. But there are three distinct advantages of

    having a demat account with a bank quick processing,

    accessibility and online transaction. Generally, banks

    credit your demat account with shares in case of

    purchase, or credit your savings accounts with the

    proceeds of a sale on the third day. Banks are also

    advantageous because of the number of branches they

    have. Some banks give the option of opening a demat

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    account in any branch, while others restrict themselves to

    a select set of branches. Some private banks also provide

    online access to the demat account. So, you can check on

    your holdings, transactions and status of requests

    through the net banking facility. A broker who acts as a

    DP may not be able to provide these services.

    Bank Account Vs Demat

    Account

    Bank Account Vs Demat Account (*AQB - Average Quarterly Balance)

    S.

    No.Basis Of Differentiation Bank Account Demat Account

    1.Form of

    Holdings/DepositsFunds Securities

    2. Used for Safekeeping of money Safekeeping of shares

    3. Facilitates Transfer of money Transfer of shares

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    (without actually handling

    money)

    (without actually handling

    shares)

    4. Where to open A bank of choiceA DP of choice (can be a

    bank)

    5.Requirement of PAN

    NumberNot Mandatory

    Mandatory (effective from

    April 01, 2006)

    6.Interest accrual on

    holdings

    Interest income is subject

    to the applicable rate of

    interest

    No interest accruals on

    securities held in demat

    account

    7.Minimum balance

    requirement

    AQB* maintenance is

    specified for certain bank

    accounts

    No such requirement

    8.Either or Survivor

    facility

    Available Not available

    S.

    No.BASIS OF SIMILARITY PARTICULARS

    1. Security and ConvenienceBoth are very safe and convenient means of

    holding deposits/securities

    2. Number of accountsNo legal barrier on the number of bank or

    demat accounts that can be opened

    3.Transfer of deposits

    (funds or securities)

    Funds/securities are transferred only at the

    instruction of the account holder

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    4.Physical transfer of

    money/securities

    Physical transfer of money/securities is not

    involved

    5. Nomination Facility Available

    Fees Involved

    There are four major charges usually levied on a demat

    account: Account opening fee, annual maintenance fee,

    custodian fee and transaction fee. All the charges varyfrom DP to DP.

    Account-opening fee

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    Depending on the DP, there may or may not be an

    opening account fee. Private Banks, such as HDFC

    Bank and UTI Bank, do not have one. However,

    players such as ICICI Bank, Globe Capital, Karvy

    Consultants and the State Bank of India to do so. But

    most players levy this when you re-open a demat

    account, though the Stock Holding Corporation offers

    a lifetime account opening fee, which allows you to

    hold on to your demat account over a long period.

    This fee is refundable.

    Annual maintenance fee

    This is also known as folio maintenance charges, and

    is generally levied in advance.

    Custodian fee

    This fee is charged monthly and depends on the

    number of securities (international securities

    identification numbers ISIN) held in the account. It

    generally ranges between Rs 0.5 to Rs 1 per ISIN permonth. DPs will not charge custody fee for ISIN on

    which the companies have paid one-time custody

    charges to the depository.

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    Transaction fee

    The transaction fee is charged for crediting/debiting

    securities to and from the account on a monthlybasis. While some DPs, such as SBI, charge a flat fee

    per transaction, HDFC Bank and ICICI Bank peg the

    fee to the transaction value, subject to a minimum

    amount. The fee also differs based on the kind of

    transaction (buying or selling). Some DPs charge only

    for debiting the securities while others charge for

    both. The DPs also charge if your instruction to

    buy/sell fails or is rejected. In addition, service tax is

    also charged by the DPs.

    In addition to the other fees, the DP also charges a

    fee for converting the shares from the physical to the

    electronic form or vice-versa. This fee varies for both

    demat and remat requests. For demat, some DPs

    charge a flat fee per request in addition to the

    variable fee per certificate, while others charge only

    the variable fee.

    For instance, Stock Holding Corporation charges Rs

    25 as the request fee and Rs 3 per certificate as the

    variable fee. However, SBI charges only the variable

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    fee, which is Rs 3 per certificate. Remat requests

    also have charges akin to that of demat. However,

    variable charges for remat are generally higher than

    demat. Some of the additional features (usually

    offered by banks) are as follows. Some DPs offer a

    frequent trader account, where they charge frequent

    traders at lower rates than the standard charges.

    Demat account holders are generally required to pay

    the DP an advance fee for each account which will be

    adjusted against the various service charges. The

    account holder needs to raise the balance when it

    falls below a certain amount prescribed by the DP.

    However, if you also hold a savings account with the

    DP you can provide a debit authorization to the DP

    for paying this charge. Finally, once you choose your

    DP, it will be prudent to keep all your accounts with

    that DP, so that tracking your capital gains liability is

    easier. This is because, for calculating capital gains

    tax, the period of holding will be determined by the

    DP and different DPs follow different methods. For

    instance, ICICI Bank uses the first in first out (FIFO)

    method to compute the period of holding. The proof

    of the cost of acquisition will be the contract note.

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    The computation of capital gains is done account-

    wise.

    Opening a Demat Account

    To start dealing in securities in electronic form, one needs

    to open a demat account with a DP of his choice. An

    investor already having shares in physical form should

    ensure that he gets the account opened in the same set

    of names as appearing on the share certificate; otherwise

    a new account can be opened in any desired pattern bythe investor.

    Getting started

    Choose a DP

    Fill up an account opening form provided by DP, and

    sign an agreement with DP in a standard format

    prescribed by the depository.

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    DP provides the investor with a copy of the agreement

    and schedule of charges for his future reference.

    DP opens the account and provides the investor with aunique account number, also known as Beneficiary

    Owner Identification Number (BO ID).

    Documents to be attached

    Passport size photographs

    Proof of residence (POR) - Any one of Photo Ration

    Card with DOB / Photo Driving License with DOB /

    Passport copy / Electricity bill / Telephone bill

    Proof of identity (POI) - Any one of Passport copy /

    Photo Driving License with DOB / Voters ID Card /

    PAN Card / Photo Ration Card with DOB

    PAN card

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    DEMATERIALISATION Process

    An investor having securities in physical form must get

    them dematerialized, if he intends to sell them. This

    requires the investor to fill a Demat Request Form (DRF)

    which is available with every DP and submit the same

    along with the physical certificates. Every security has an

    ISIN (International Securities Identification Number). If

    there is more than one security than the equal number of

    DRFs has to be filled in. The whole process goes on in the

    following manner:

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    RematerialisationThe process of getting the securities in an electronic

    form, converted back into the physical form is known as

    Rematerialisation. An investor can rematerialize his

    shares by filling in a Remat Request Form (RRF). The

    whole process goes on as follows:

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    Note:

    1. Depository - An organization that facilitates holding

    of securities in the electronic form and enables

    DPs to provide services to investors relating to

    transaction in securities. There are two depositories

    in India, namely NSDL and CDSL. As per a SEBI

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    guideline, the minimum net worth stipulated for a

    depository is Rs.100 crore.

    2. NSDL/CDSL - The securities are held in depository

    accounts, like the funds are held in bank accounts.

    There are two depositories in India namely NSDL and

    CDSL. NSDL (National Securities Depository limited)

    was established in August 1996 and is the first

    depository in India. CDSL (Central Depository

    Securities Limited) is the other depository and was

    established in 1999.

    3. DP (Depository Participant) - A Depository Participant

    can be a financial organization like banks, brokers,

    financial institutions, custodians, etc., acting as an

    agent of the Depository to make its services

    available to the investors. There are a total of 538

    DPs registered with SEBI, as on March 31, 2006 and

    each DP is assigned a unique identification number

    known as DP-ID.

    Transfer of Shares betweenDPs

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    To transfer shares, we need to fill the Depository

    Instruction Slip Book (DIS). Firstly we need to check,

    whether both Demat account's Depository Participant is

    same or not (CDSL or NSDL) If both of them are different,

    then we need an INTER Depository Slip (Inter DIS). If they

    are same, then we need INTRA Depository Slip (Intra DIS).

    1.For example: If we have one Demat account with

    CDSL and other Demat account with NSDL, then we

    need an Inter DIS.

    2.Generally, brokers issue Intra DIS, so do check with

    broker.

    3.Once we identify the correct DIS, fill the relevant

    information like

    4. scrip name INE number quantity in words and

    figures

    5. And submit that DIS for the transfer to the broker

    with signatures. The transferor broker shall accept

    that DIS in duplicate and acknowledge receipt of

    DIS on duplicate copy.

    6. Do try to submit that DIS when market is on.

    Accordingly, date of submission of DIS and date of

    execution of DIS can be same or a difference of one

    day is also acceptable.

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    7.For transfer, you shall also pay the broker some

    charges.

    8. Remember: DIS is almost like a cheque book.

    Accordingly, it can be misused if issued blank.

    Benefits Of Demat Account

    A safe and convenient way of holding securities (equity

    and debt instruments both).

    Transactions involving physical securities are costlier

    than those involving dematerialised securities (just like

    the transactions through a bank teller are costlier than

    ATM transactions). Therefore, charges applicable to an

    investor are lesser for each transaction.

    Securities can be transferred at an instructionimmediately.

    Increased liquidity, as securities can be sold at any

    time during the trading hours (between 9:55 AM to

    3:30 PM on all working days), and payment can be

    received in a very short period of time.

    No stamp duty charges.

    Risks like forgery, thefts, bad delivery, delays in

    transfer etc, associated with physical certificates, are

    eliminated.

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    Pledging of securities in a short period of time.

    Reduced paper work and transaction cost.

    Odd-lot shares can also be traded (can be even 1

    share).

    Nomination facility available.

    Any change in address or bank account details can be

    electronically intimated to all companies in which

    investor holds any securities, without having to inform

    each of them separately.

    Securities are transferred by the DP itself, so no need

    to correspond with the companies.

    Shares arising out of bonus, split, consolidation, merger

    etc. are automatically credited into the demat account

    of the investor.

    Shares allotted in public issues are directly credited

    into demat account of the applicants in quick time.

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    The disadvantages of demat

    account:

    Trading in securities may become uncontrolled in case of

    dematerialized securities.

    It is incumbent upon the capital market regulator to keep

    a close watch on the trading in dematerialized securities

    and see to it that trading does not act as a detriment toinvestors. The role of key market players in case of

    dematerialized securities, such as stock-brokers, needs to

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    be supervised as they have the capability of manipulating

    the market.

    1. Multiple regulatory frameworks have to be confirmed

    to, including the Depositories Act, Regulations and the

    various Bye Laws of various depositories. Additionally,

    agreements are entered at various levels in the process

    of dematerialization. These may cause anxiety to the

    investor desirous of simplicity in terms of transactions in

    dematerialized securities.

    2. However, the advantages of dematerialization

    outweigh its disadvantages and the changes ushered in

    by SEBI and the Central Government in terms of

    compulsory dematerialization of securities is important

    for developing the securities market to a degree of

    advancement. Freely traded securities are an essential

    component of such an advanced market and

    dematerialization addresses such issues and is a step

    towards the advancement of the market.

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    METHODS OFDATA COLLECTION

    In the project work Primary data secondary data (both)

    sources of data has been used. We took survey of 13

    respondents residing in various areas regarding the

    demat service popularity and expectation of the

    consumer from the online trading service provider. The

    details about the respondents and their individual views

    are stated in the sample questionnaire sheets.

    Primary data collection: In dealing with real life

    problem it is often found that data at hand are

    inadequate, and hence, it becomes necessary to collect

    data that is appropriate. There are several ways of

    collecting the appropriate data which differ considerablyin context of money costs, time and other resources at

    the disposal of the researcher. Primary data can be

    collected either through experiment or through survey.

    The data collection for this study was done in the

    following manner:

    Through questionnaire:- Information to find out the

    investment potential and goal was found out through

    questionnaire.

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    Secondary sources of data: In the secondary sources

    of data is used. (Internet)

    Analysis of the survey

    conducted

    1.In which of the financial instrument do you

    invest?

    Mutual fund

    Bond

    Shares

    Derivative.

    Interpretation:

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    This shows that although the mutual funds market

    is on the rise yet, the most favoured investment

    continues to be in the Share Market. So, with a

    more transparent system, investment in the StockMarket can definitely be increased.

    2.Are you aware of online share trading?

    Yes

    No

    Interpretation:

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    With the increase in cyber education, the

    awareness towards online share trading has

    increased by leaps and bounds.

    3. Which Brokerage Company or bank service you

    use?

    Interpretation:

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    Majority of the respondents prefer angel broking

    service and there is also demand for local broking

    companies.

    4.What are the services offered in your demat

    account?

    Interpretation:

    Some of the common services offered by the

    customers Demat account are:

    Online trading

    SMS on each transaction

    Up to date information regarding the status

    of the account

    Providing with monthly statement.

    Quotation of the share prices.

    5.Is the brokerage rate high low or affordable?

    High

    Low

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    Affordable

    Interpretation:

    Majority of the respondents feel that their service

    provider provide them with affordable brokerage

    charges.

    6.Are you provided with the necessary advice by

    the current service provider?

    Yes

    No

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    Interpretation:

    This shows that the respondents are provided

    with efficient and on time services and are

    really satisfied with it.

    7. What are your suggestions for the

    improvement in the demat service offered by

    your service provider?

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    Interpretation:

    Some of the most common suggestions given

    by the customers are:

    They should provide proper guidance to

    their customers about demat.

    They should provide offers and facilities to

    their customers to increase their

    attractiveness about demat.

    Brokerage rate should remain the same or

    be reduced.

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    LIMITATION of sample survey.

    The study is limited to the different schemes available under

    the Demat account of respondents

    The lack of information sources for the analysis part.

    Geographical locations.

    Extreme variability in MARKET.

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    Conclusion:

    From a long-term perspective, demat in India is of

    considerable significance. Not only has the general

    trading environment improved and quickened, volumes

    too have perked up, even in the demat segment. With

    demat taking off, there is now scope for an improvement

    in the quality of investor services.

    As a consequence of dematerialization, the Indian market

    is also well prepared for web-based trading though the

    quality of telecom infrastructure and inadequacies in the

    banking system-stock exchange linkages may cause

    delays. Notably, with regard to the thrust towards

    paperless trading, the Indian market managed in three

    years what took even the US much longer.

    With a high degree of dematerialization a reality, the

    stage is set for rolling settlements and web-based

    trading. Once these are in place, the Indian market will

    have moved closer to the standards in advanced

    markets, such as the US. And paperless trading may well

    be the catalyst for such a rapid advancement.

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    Reference

    www.businessmapsofindia.com

    www.hinduonet.com

    www.appuonline.com

    www.legalserviceindai.com

    www.wapedia.com

    sharemarketbasics.com